by 2010 BMW 328XI Owner on 04/11/2025Verified Service
The people were friendly and informative. The work was done very well, and the price was reasonable. Give them a try, you will not regret it.
by 2013 DODGE GRAND CARAVAN SE Owner on 04/10/2025Verified Service
I can not say enough for the excellence and the expertise Jesse and Tony and the mechanics at Smart Turn Auto.
by 2015 MAZDA 6 TOURING PLUS Owner on 04/08/2025Verified Service
How many full service garages are open on SATURDAY and do EXCELLENT WORK, have your car ready when promised and at the quoted price !!! Come on stop looking and check this garage out !!!
by 2017 SUBARU OUTBACK 2.5I LIMITED Owner on 02/17/2025Verified Service
It was easy to get an appointment, I showed up and hung out (with good coffee) for 45 minutes and my oil and filter were changed, everything important was checked-out, and I paid a fair price and then hit the road. Can't ask for more than that.
by Jesse on 03/29/2025
Thank you for your 5-star review! We're thrilled to hear that your experience was easy and efficient, and that you enjoyed the coffee while we took care of your vehicle. We appreciate your trust in us and look forward to providing the same great service next time!
by 2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 01/29/2025Verified Service
Excellent care of my car. They found a serious problem with a tire that could have caused an accident on a route. Glad that your inspection found and fixed the problem.!
by Jesse on 03/29/2025
Thank you for your kind words! We're so glad our inspection helped catch the serious tire issue before it became a bigger problem. Your safety is our top priority, and we're happy we could prevent a potential accident. We appreciate your trust in us and look forward to continuing to care for your car!
by 2015 TOYOTA PRIUS Owner on 01/26/2025Verified Service
This place is a gem. Super professional and courteous service. Very reasonable pricing. Highly recommended!!
by Jesse on 03/29/2025
Thank you for your fantastic review! We're so glad to hear you had a great experience with our team. Providing professional, courteous service at reasonable prices is our goal, and we truly appreciate your recommendation. We look forward to serving you again in the future!
by 2018 HONDA CIVIC LX Owner on 01/25/2025Verified Service
Gave me a good estimate and good service and didn't try to coax for additional things, up front and simple
by Jesse on 03/29/2025
Thank you for your 5-star review! We're glad to hear you had a straightforward and positive experience with us. Providing honest, clear estimates and reliable service is what we strive for, and we appreciate your support. We look forward to serving you again!
by 2006 TOYOTA SIENNA CE/LE Owner on 01/12/2025Verified Service
These guys were excellent. Took my car back on the agreed upon schedule. Charged half what they thought it would cost and and give me thorough multipoint inspection with pictures. I highly recommend Smart Turn Auto Repair.
by Jesse on 03/29/2025
Thank you for your fantastic review! We're so glad we could exceed your expectations with timely service, fair pricing, and a thorough inspection. We appreciate your recommendation and look forward to helping you with any future automotive needs!
by 2016 MAZDA 6 SPORT Owner on 01/06/2025Verified Service
Smart Turn is ALWAYS amazing. Honest, never push services your car does not need. Clean office, cordial staff. Won't go anywhere else!!
by Jesse on 01/07/2025
Thank you so much for your amazing review! It means the world to us that you trust us to provide honest service and appreciate our clean office and friendly staff. Your loyalty and support truly motivate our team to continue delivering the best experience possible. We're honored to be your go-to shop and look forward to taking care of your car for years to come. If there's ever anything you need, we're always here for you!
by 2000 ACURA 3.5 RL Owner on 01/05/2025Verified Service
They provide excellent service at market price. They always give you a detailed explanation of service needed with a picture or video to justify. Great staff and waiting area is clean and inviting.
by Jesse on 01/07/2025
Thank you for your wonderful feedback! We're thrilled to hear you value our detailed explanations and transparency with pictures and videosit's important to us that you feel confident in the services we provide. We're also glad you found our staff welcoming and the waiting area clean and inviting. Your satisfaction means a lot to us, and we look forward to serving you again in the future. If there's ever anything else we can do, don't hesitate to let us know!
by 2017 TOYOTA PRIUS PRIME Owner on 01/01/2025Verified Service
Excellent service. They were helpful in resolving a problem with the locking of tires that needed rotation. Communications went very well, not to forget the very reasonable prices that they have for their services.
by Jesse on 01/07/2025
Thank you for sharing your experience! We're so glad to hear that our team was able to help get your locking lug nuts off without the key and that our communication and pricing met your expectations. Providing excellent service and support is always our goal. If you ever need assistance in the future, don't hesitate to reach out. We truly appreciate your trust and look forward to helping you again!
by 2007 TOYOTA COROLLA CE/LE/S Owner on 12/23/2024Verified Service
Very thorough with their inspection of te car to make sure everything looks good and runs well. My car has felt and driven better every time I've left the shop.
by Jesse on 01/07/2025
Thank you for your amazing review! We're so glad to hear that our thorough inspections and care for your vehicle have made a noticeable difference. Knowing that your car feels and drives better each time you visit is the best feedback we could ask for. If there's anything else we can assist with, please don't hesitate to reach out. We look forward to seeing you again!
by 2018 KIA FORTE LX Owner on 12/17/2024Verified Service
I repeatedly find the customer service and professionalism that you provide are far above the competition. I have no complaints and appreciate the effort that you provide. We will continue to bring our cars to you. I will recommend you to my friends
by Jesse on 01/07/2025
Thank you so much for your kind words and glowing review! We're honored to hear that our customer service and professionalism stand out to you. Knowing that you trust us with your vehicles and would recommend us to your friends means the world to our team. If there's ever anything more we can do for you, don't hesitate to let us know. We look forward to serving you and your vehicles for many years to come!
by 2018 KIA SEDONA EX/SX Owner on 11/21/2024Verified Service
Great shop! Friendly, honest and communicative. There work is as good if not better than the dealership. Both cars will continue to be serviced here.
by Jesse on 03/29/2025
Thank you for your kind words! We're thrilled to hear that you had a great experience with us and appreciate your trust in our team. Providing friendly, honest, and high-quality service is our top priority, and we're glad we could meet your expectations. We look forward to continuing to care for both of your vehicles in the future!
by 2003 TOYOTA AVALON XL/XLS Owner on 11/18/2024Verified Service
Extremely nice, professional, and quick! They were able to diagnose the issue quickly and it took them less than 24 hours to have my car back to me.
by Jesse on 11/21/2024
Thank you for the fantastic review! We're so glad to hear you had a great experience with our team and that we could get your car back to you so quickly. Providing efficient and professional service is what we strive for, and your feedback means a lot. We look forward to helping you again in the future!
by 2020 DODGE DURANGO GT Owner on 11/15/2024Verified Service
Came in with a squeaky engine and random misfires, spending $200 in fees for diagnostics, first issue was incorrect diagnostics from this garage ( another $200$ for parts ) being another part being the issue.
by Jesse on 11/21/2024
Thank you for sharing your experience with us. We understand how frustrating ongoing vehicle issues can be, and we sincerely appreciate the opportunity to assist in diagnosing your concerns.
During your visit, we conducted a thorough inspection and identified several issues, including a failed drive belt tensioner pulley, a valve train problem, low engine oil, timing chain concerns, and an issue with your aftermarket PCV system. While we provided recommendations for further diagnostics and repairs to address these matters comprehensively, no repairs were performed on your vehicle here.
Regarding the misfire issue, we recommended removing the passenger valve cover to inspect for valve train damage, assessing the secondary timing chain for wear, and performing a leak-down test to evaluate the integrity of the valves and piston rings. Given the complexity and labor-intensive nature of these diagnostics on this particular engine, we requested your approval in advance to ensure transparency about the associated costs before proceeding, which you declined.
As part of our standard process, if had we performed the drive belt and tensioner replacement, we would have inspected all related pulleys while the belt was removed. This step helps ensure no other components are contributing to the issue and supports a complete and lasting repair.
Following your return visit, we reinspected your vehicle and confirmed that the persistent drive belt noise was resolved after the tensioner and belt were replaced. The intermittent squealing you mentioned afterward, however, did not occur during the initial diagnosis or during the reinspection, which can make diagnosing such intermittent issues challenging.
We strive to provide thorough diagnostics and well-informed recommendations based on the details and symptoms observed at the time of inspection. Thank you for your feedback, and we wish you the best in resolving your vehicle's concerns.
by 2007 MERCEDES-BENZ S550 4MATIC Owner on 10/31/2024Verified Service
Great Service and excellent Technicians....Super Pleasant and a welcome atmosphere to get good service and a great price!!!
by Jesse on 11/20/2024
Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our service and technicians. Creating a pleasant and welcoming atmosphere is important to us, and we're so glad it made a positive impact. We also appreciate your recognition of our fair pricing. We look forward to providing you with excellent service again in the future!
by Bruce B. on 09/23/2024Verified Service
Ethan is very personable and honestly discusses the situation with your car. It feels like family their. I recommend them highly.
by Jesse on 11/20/2024
Thank you so much for your wonderful review! We're thrilled to hear that Ethan made such a positive impression and that you felt like part of the family. Providing honest and personable service is something we truly value, and we're grateful for your recommendation. We appreciate your trust and look forward to continuing to serve you in the future!
by 2012 VOLKSWAGEN EOS KOMFORT Owner on 08/12/2024Verified Service
The staff was professional and very knowledgeable. They kept me apprised of the work to be performed and provided upfront pricing. My car has sentimental value to me, and I felt as if they were treating my vehicle as if it were their very own vehicle. I highly recommend Smart Turn Auto Repair to anyone looking to have their vehicle serviced.
by Jesse on 11/20/2024
Thank you so much for the amazing review! We're thrilled to hear that you felt our team was professional, knowledgeable, and communicative throughout the process. We understand how much your vehicle means to you, and we're honored to have earned your trust in treating it with the care it deserves. Your recommendation means the world to us, and we truly appreciate your kind words. We look forward to serving you again and ensuring your car continues to run smoothly!
by 2018 KIA FORTE LX Owner on 07/19/2024Verified Service
I was pleasantly surprised at the cost and the attention to other items that were revealed during the inspection. I was disappointed that the Techs didn't notice that the splash shield had come untethered. But all and all I was most happy with the service
by Jesse on 11/20/2024
Thank you for your kind review and for sharing your experience with us! We're so glad to hear that you were happy with the cost and the thoroughness of our inspection. We truly appreciate your feedback about the splash shield and apologize for missing that detailit's something we'll work on improving in the future.
Your satisfaction means a lot to us, and we're always looking for ways to provide an even better experience. We look forward to serving you again and ensuring everything is just right on your next visit!
