by 2024 SUBARU OUTBACK Shopper on 09/25/2023Verified Purchase
Everything was perfect. We got the car. I spend a few hours negotiating about the loan rate, though..
by 2021 SUBARU CROSSTREK LIMITED Owner on 09/25/2023Verified Service
Service was friendly and SUPER quick! Got everything done for a 24k maintenance visit within about an hour.
by 2018 SUBARU CROSSTREK LIMITED Owner on 09/17/2023Verified Service
I had a positive experience at Serramonte Subaru. David Tran was super friendly and helpful and provided suggestions regarding my breakpads and rotor. Excellent service!
by 2019 SUBARU CROSSTREK LIMITED Owner on 09/10/2023Verified Service
Very prompt in checking my car and finished at the estimated time. Also took the time to explain exactly what was done.
by 2019 SUBARU IMPREZA LIMITED Owner on 09/05/2023Verified Service
45000 miles on car; at check- in recommended maintenance for several items which are r not usually done to 60-100000 miles
by 2021 SUBARU FORESTER SPORT Owner on 09/04/2023Verified Service
The people are friendly and responsive. They're great.
The cost of service, however, is really high. Google the cost for any maintenance item done on your vehicle. Multiply the high end by 2X and expect to pay that.
by 2018 SUBARU OUTBACK TOURING Owner on 09/04/2023Verified Service
One-day service for major tune-up. I was provided with a loaner car.
The customer representative (paul Bautista) was very helpful in adjusting services as the original cost estimate was very expensive.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 08/20/2023Verified Service
great customer service from tony and joey. everything was explained to me clearly before repairs proceeded. very professional and honest company! proud to be their customer..
by 2020 SUBARU BRZ LIMITED Owner on 08/19/2023Verified Service
Great place filled with knowledgeable staff with great customer service. I always wait at The dealership during the service. The wait areas are clean and the serve coffee! Love the showroom too with the years new models on exhibit!
by 2023 SUBARU IMPREZA PREMIUM Owner on 08/17/2023Verified Service
Very efficent and quick. Everyone was pleasant and professional. Very nice place to wait while car was being serviced.
by 2019 SUBARU FORESTER Owner on 08/10/2023Verified Service
this was a glitch in the car & was a factory issue. they took care of it with no charge for parts or labor. hooray for subaru!
by An H. on 08/04/2023Verified Purchase
Adam and Sho, were very helpful. Adam understood and listened to what I was asking about and looking for in a vehicle. Made for a good experience.
by 2010 SUBARU OUTBACK 2.5I LIMITED Owner on 07/27/2023Verified Service
Will be shopping for another business to have my car serviced. Tired of being pressured into un-necessary services.
by 2021 SUBARU CROSSTREK LIMITED Owner on 07/24/2023Verified Service
Been taking my car here since day 1 of ownership. Service has always been friendly, fast, and informative.
by 2018 SUBARU CROSSTREK Owner on 07/21/2023Verified Service
Service is scheduled timely, customer service, Anthony is great. Update for any other service and they are quick that you can stay to wait
by 2017 SUBARU FORESTER 2.5I PREMIUM Owner on 07/18/2023Verified Service
I would not use the same service representative again. I left not trusting I actually needed the major service and he could not answer my question about the work completed. I lost confidence in this process.
by 2023 SUBARU FORESTER SPORT Shopper on 07/10/2023Verified Purchase
Nestor Arana is the best car salesman ever. Truly goes above and beyond for the customer. Thank you so much, Nestor!
by 2021 SUBARU FORESTER TOURING Owner on 07/07/2023Verified Service
Everything about the 36,000 mile service, from start to finish, worked smoothly, was on-time, and everyone was helpful. One final item, the cost was covered by my service policy. I still wonder why my previous 30,000 mile service cost over $1,100.
by 2021 SUBARU CROSSTREK LIMITED Owner on 07/02/2023Verified Service
All services were performed. I was taken home and picked up by Jamie. Outstanding wash job. Gary and Joe very helpful.
by 2013 SUBARU OUTBACK 2.5I PREMIUM Owner on 07/02/2023Verified Service
Still waiting to see if my cargo cover can be replaced after it got damaged
We ordered twice but does not fit my model
Seems to be quite a challenge
