by 2027 HONDA HR-V LX Shopper on 08/09/2026Verified Purchase
they gave a great price so i bought the car but they could not help me with the roaring noise in my tires which they said they could not help me with unless i paid extra money i do not know if it is the tires or a Honda problem i think they know but will not say
by 2025 HONDA HR-V LX Owner on 08/06/2026Verified Service
I was treated unfairly, I was taken advantage of because I'm a women that don't know much about cars, I was lied to and was they tried to manipulate me out of money but couldn't fix my car! And they told me false information about what it really wrong with my car I will never be back to that location again!
by 2021 HONDA ACCORD SPORT Owner on 08/02/2026Verified Service
I pulled up into the service center and sat in my car for about seven minutes before anyone even acknowledged me. One guy , Tyler sat at his desk on his phone while I sat right beside his desk. Eventually I stepped out of my car and got a few people attention. Dymond came over and assisted and took very good care of me and helped to turn the entire experience around.
by 2025 HONDA CR-V EXL Owner on 07/23/2026Verified Service
the reason why I brought my car in was not addressed. I wound up calling Chris, the service manager, who made the whole experience much better. He picked up my car and took care of the situation himself and they found out the problem and repaired it.
by 2017 HONDA HR-V EX Owner on 07/23/2026Verified Service
Oil change took 2.5 hours. Got texts from 3 different numbers claiming to be my service rep and he responded to none of my calls or texts during and after my service. Honestly this is a great place to get services done. I trust only Scott Clark Honda. Whatever communication system they have is not working as it should. There's also no reason to overbook people and have them all waiting hours. I made an appointment for a reason.
by 2025 HONDA ODYSSEY SPORT-L Owner on 07/22/2026Verified Service
Always an easy process with Scott Clark Honda. The service reps are very good at keeping you updated on the progress of your vehicle every step of the way. You are notified exactly when service has started and when it is complete. They will even follow back up with you several days after to see how everything is going. A+ rating for me.
by 2015 HONDA CR-V EXL Owner on 07/19/2026Verified Service
This was the first service for my 2015 CR-V since the engine was replaced under Scott Clark's lifetime warranty. This CR-V had never been into any other shop except this one since I bought it new. As always, the Assistant Service Manager did a great job of getting it in and out and kept me informed all the way.
by 2026 HONDA CIVIC SPORT TOURING Shopper on 07/14/2026Verified Purchase
This was one of the best car-buying experiences I have ever had. Asel provided outstanding customer service and was always very prompt in answering questions and following up with me. I never felt any pressure and the things I asked her to do were handled professionally and in my favor. The experience was so good I talked my wife into buying another vehicle from her a few weeks later!
by 2012 HONDA PILOT EXL Owner on 06/21/2026Verified Service
My service advisor Diamond was excellent she explained everything in detail and kept me informed. I did have a problem with the mechanics not refilling fluids and putting things back together the first time but Diamond made sure it was done when I addressed it. The only reason for 5 star review is for Diamond
by 2019 HONDA HR-V EXL Owner on 05/29/2026Verified Service
Great service, I told them what I wanted, they took a look and suggested other maintenance in addition... I said no, there wasn't any problem. I later said yes to all their suggetions and there wasn't any problem with that, either. Excellent intake & return process of the vehicle and communications were excellent as well. 5 of 5, definitely.
by 2017 HONDA FIT EX/EXL Owner on 05/28/2026Verified Service
Christian Carter was great to work with. He was friendly and listened to my problem. He kept me informed on the work status. Other work was recommended but I did not have time to get it done. He then worked to help me schedule a date convenient for me me.
by 2022 SUBARU FORESTER PREMIUM Shopper on 05/24/2026Verified Purchase
I had the best experience at Scott Clark Honda. I could not beat the lifetime warranty they offer on their cars. The personnel were professional and went out their way to make me feel comfortable. They took their time and helped me into a car that was right for me!
by 2018 HONDA CR-V TOURING Owner on 05/10/2026Verified Service
I always recommend Mr. Mcmillan when I need service on my 2018 Honda CRV because he is very professional and through in the care of my vehicle. Scott Clark waiting area and bath rooms kept clean for customers and I found that all the employees are very welcoming to customers.
by 2015 HONDA CR-V EXL Owner on 04/11/2026Verified Service
They have always met or exceeded my expectations. I have never met any of their technicians or the actual Service Manager but I have a great relationship with the Assistant Service Managers that have worked on my CR-V. I've been going there since 2015.
by Scott Clark Honda on 04/24/2026
Thank you for your continued trust and loyalty since 2015! It's great to hear that our team at Scott Clark Honda has consistently met or exceeded your expectations. We're especially glad you've built such a strong relationship with our Assistant Service Managersthey'll be happy to know they've made a lasting impression. We truly appreciate your support and look forward to continuing to take care of your CR-V for years to come!
by 2024 VOLKSWAGEN ATLAS SE Shopper on 03/13/2026Verified Purchase
Was told i would get reimbursed for extra key fob i purchased. Sent key fob purchase receipts and never have gotten a reply. Sent receipts to dealer 2/27/26. Also promised a new engine cover. No one ever called me about that. Drove car off lot and got halfway home and car had a fault alert. At this time i cannot recommend this dealer.
by 2022 HONDA CR-V TOURING Owner on 02/15/2026Verified Service
My Service Advisor was excellent. She kept me well informed about what work was needed. The work was accomplished as promised. I brought my car in several days after an unusually severed storm and they had run out of batteries had to wait about an hour and a half for the repair shop to obtain a battery. Given the unusual col it was understandable and they were appropriately keeping me informed.
by Robert B. on 02/08/2026Verified Shopper
Just can not come to a price I'm comfortable with. Your administrative fees (back office) are too high and with a 2025 Accord much of it should be absorbed by the dealership. Over $800 was removed here in WS on a car but someone bought it the next day. I would probably pay cash for the Accord we were discussing. Distance, too, limits me from driving that far.
by Scott Clark Honda on 03/14/2026
Thank you for sharing your feedback. We completely understand how pricing and fees can impact your decision, and we strive to offer fair and transparent pricing for all our customers. We appreciate your interest in the 2025 Accord and regret that the distance and fees made it challenging this time. If your situation changes, we'd be happy to revisit options that might work for you.
by 2024 HONDA ODYSSEY EXL Owner on 02/01/2026Verified Service
Car is a lease and was sold free oil changed for 1st 2 years. It's been 23 months so I was getting my last free one, and they said it was over the mileage limit. I was never told about a mileage limit during purchase, just the 2 years.
Also not a big deal, but I don't feel they cleaned the van very good like they have done in the past. They use to let me run the car though the car wash after services, but not this time.
by 2024 HONDA CR-V EXL Owner on 01/29/2026Verified Service
My Service Advisor, Chris, was professional, efficient, and knowledgeable about the type of vehicle maintenance I needed. The service on my vehicle was done in a timely manner and I received a courtesy car wash. Chris followed up with me to be sure I was satisfied with the service performed on my CRV and that level of superior customer care creates loyalty and confidence that Scott Clark Honda is the best place to buy a car.
by 2013 HONDA PILOT EXL Owner on 01/15/2026Verified Service
Scott Clark Honda consistently takes care of all of my automotive needs. Ask for Dyamond, she is phenomenal and truly customer oriented. Her attention to detail, professionalism, and commitment to service make her a role model for what the service model of business should be. Highly recommend!
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Top Services Performed
Based on CARFAX Service History, Scott Clark Honda specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Scott Clark Honda specializes in these makes, in addition to many others.
What do verified customers think about Scott Clark Honda in Charlotte, NC?
Verified customers who visit Scott Clark Honda in Charlotte, NC rate this business 4.7 out of 5 stars, with 4,108 reviews. 35,621 customers favorited this location.
How can I contact Scott Clark Honda in Charlotte, NC?
To reach the sales team at Scott Clark Honda in Charlotte, NC, call (704) 440-5762. To reach the service department, call (855) 829-8129
How can I schedule a service appointment with Scott Clark Honda in Charlotte, NC?
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