by 2011 FORD FUSION SE Owner on 07/18/2025Verified Service
My experience was excellent. The service representative was very respectful, and friendly. The video of my car after service proved that all work that I requested was done prior to my payment. The work was completed in a timely manner while I waited in a comfortable lounge. I am completely satisfied and pleased. I will continue to only trust Schomp to service my Fords.
by owner on 07/19/2025
We're glad our team met your expectations and provided a comprehensive service experience. Thank you for trusting Schomp Ford with your car care needs, especially for your Fords.
by 2023 FORD F150 SUPERCREW Owner on 07/04/2025Verified Service
I had a great experience at Schomp Ford. The service was truly expertefficient, professional, and thorough from start to finish. Everyone I interacted with was knowledgeable and helpful, making the entire process smooth and stress-free. I definitely recommend Schomp Ford to anyone looking for reliable service and a team that knows what they're doing. Shout out too Chazz!!!!
by owner on 07/04/2025
We're pleased to hear about your positive experience with our team at Schomp Ford. Your recommendation means a lot, and we're glad everything was smooth and stress-free for you. Thank you for the kind words.
by 2021 FORD ECOSPORT SE Owner on 06/22/2025Verified Service
My experience at a routine scheduled maintenance was exceptional. The service representative was very respectful, and friendly. The video of the checkout of my service proved that the inspection was thorough, and to my satisfaction. I am completely satisfied and pleased. I will continue to only trust Schomp to service my Fords.
by owner on 06/22/2025
Thank you for sharing your experience. We're pleased that you're satisfied with the service on your Ford vehicle and look forward to maintaining this level of satisfaction in the future.
by 2016 FORD FUSION SE Owner on 06/22/2025Verified Service
I had an appointment and they had my car for 4 hours still didn't have anyone even look at my car, their was 7+ people ahead of me and they told me it'll still be hours before they even get to look at the car. They are under construction, over booked, not very friendly and don't seem to mind stacking clients for the technicians instead of organizing the work load and giving the customers the correct information. This place is horrible
by owner on 06/23/2025
Hello. Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the wait time that you encountered during your appointment, as well as the level of customer care that you were provided with. Please email me with your preferred contact information. Thank you, John Mathieson, General Manager, john.mathieson@schomp.com
by Alfred K. on 06/17/2025Verified Purchase
It was fabulous. Everyone was very professional, knowledgeable, as well as courteous. There should be more people like this at companies around the country. Even the people in the parking lot would help if I had a question or questions. Once again, my experience was FABULOUS.
by owner on 06/17/2025
We're really thankful for your feedback. Our team takes pride in providing professional and courteous service, and it's gratifying to hear that reflected in your visit with us.
by 2020 FORD TRANSIT CONNECT XL Owner on 05/23/2025Verified Service
Came in for a tire rotation, oil change, and possible tire patch. The first two were done, but they claimed I never asked for the tire patch and charged to re-admit the vehicle when asked to do it. Not prompt, not professional, and burned an extra day and money to fix what should've been done the first time around.
by Schomp Ford on 05/27/2025
Hello, your feedback regarding your experience with our Service Department is important to us. I would like the opportunity to discuss the level of customer care you received regarding a tire patch for your vehicle. Can you please email me with your preferred contact information? Sincerely, John Mathieson, General Manager, john.mathieson@schomp.com
by 2021 FORD F250 SUPER DUTY Owner on 04/30/2025Verified Service
Love the service. Always professional and complete. Did not like that I couldn't use my warranty, but that is more on me since I didn't know I had to tell the staff about it ahead of time. Still 5-Star, though. This is my 3rd Ford that I am relying on Schomp to keep on the road!
by Schomp Ford on 04/30/2025
Thank you for your continued trust in Schomp Ford. We're glad our service met your expectations and you're happy with the team.
by Whitney L. on 04/21/2025Verified Service
I sat there for like over 2 hours waiting on my oil change and then the guy comes in and says after communicating with me that my vehicle will be ready in 10mins that there was a mix up and the technician was working on the wrong car. So they said it would be another hour before it's done. I did get my service for free but that's besides the point. I waited over 3 1/2 hours for a oil change and I had an appointment
by Schomp Ford on 04/21/2025
Hello Whitney,
Our Service Team aims to provide five-star service, and I would like the chance to speak with you about the wait time that you encountered for an oil change. It would be much appreciated if you would kindly provide your best contact details to me at a time that is best for you.
Thank you,
John Mathieson, General Manager
john.mathieson@schomp.com
by 2018 FORD F150 SUPERCREW Owner on 04/17/2025Verified Service
Took my truck in for a 24E12 emissions system recall. After the recall service my truck's check engine light came on and now Schomp Ford is trying to tell me I need to spend $3k because both catalytic converters supposedly have gone bad. Something is really fishy about the whole situation.
by Schomp Ford on 04/19/2025
Hello. We value customer satisfaction and appreciate you taking the time to share your experience. I would like the chance to speak with you about your recent visit with our Service Department for a recall repair regarding the matter of the check engine light. I kindly ask that you email me with your preferred contact information at a time that is best for you. Thank you, John Mathieson, General Manager, john.mathieson@schomp.com
by 2013 FORD F150 SUPERCREW Owner on 04/08/2025Verified Service
This was the best Ford Quick Lane full service I've ever had. The best part was the mechanic video that covered under body checks of brakes, tires and other components. As well as an under the hood analysis of brake and coolant fluids.
The only negative was an oil leak at home. However I was told to return and that was corrected very quickly.
by Schomp Ford on 04/08/2025
We appreciate your feedback on our Ford Quick Lane service and are glad to hear about the quality of the detailed checks. It's good to know any concerns you had were promptly addressed by our team. Thank you for choosing Schomp Ford.
by 2021 FORD TRANSIT T-350 Owner on 03/31/2025Verified Service
The concierge service made it very convenient to get the vehicle in! An appointment was made for the vehicle which included specified service, at the time of scheduling. My consultant called me to advise they had the vehicle, and it was then in a "que" to get worked on. The vehicle was not looked at for 4 days. Good communication from advisor, poor means of business.
by Schomp Ford on 03/31/2025
Hello. I appreciate you taking the time to share your feedback regarding your recent visit here and would like the opportunity to discuss the subsequent wait time that you encountered for the diagnostics of your vehicle. Can you please send your contact information to me? I look forward to hearing from you. John Mathieson, General Manager, john.mathieson@schomp.com
by 2023 FORD F150 SUPERCREW Owner on 10/31/2024Verified Service
They made me an appointment and then said that was just to get my car in the que to be checked out. They said they would have to keep it for two weeks and then it may take another two weeks to be fixed. I asked if I could bring it in closer to the time and they said NO. This was under warranty. They really do not want to stand behind their cars!!
by Schomp Ford on 11/05/2024
I'm sorry to hear about your experience with the service appointment. We strive to provide efficient and timely repairs, especially for warranty issues, so it's disappointing that we didn't meet those expectations this time. Please reach out if you'd like us to look into this further or assist in any way possible. Thank you, Rick Worst - Service Manager - richard.worst@schomp.com
by 2013 FORD FUSION SE Owner on 09/20/2024Verified Service
It always take so long to get the car to be evaluated. Got the car there per the appointment, but it wasn't actually looked at by a service person until 3 days later. I was surprised that an appointment just means "look at your car as we can get to it".
The work that was done was satisfactory.
by Schomp Ford on 09/23/2024
Thank you for your feedback. We're sorry to hear about the delay but glad that the work met your expectations in the end. We'll strive to improve our appointment process at Schomp Ford and appreciate your patience!
by 2014 FORD F150 SVT RAPTOR Owner on 09/04/2024Verified Service
I'm glad to do a review again last time I did one I wasn't happy with my service, someone rich out to me and fix all the issues I had before, that's why I'm doing a 5 star this time I was taken good care a got good customer service this time fixed my issue with my truck.
by Schomp Ford on 09/04/2024
Thank you for giving us another chance and sharing your updated experience! We're pleased to hear that our team at Schomp Ford was able to resolve the issues with your truck and provide excellent customer service. Safe travels until next time!
by 2014 FORD F150 SUPERCREW Owner on 08/31/2024Verified Service
Made appointment. Drop off the night before. Warranty work. Completed earlier than estimated. Pick up at home with Uber that was complimentary.
Vehicle was ready 10 min after arrival. Experience went so well I went and purchased a lottery ticket. Sometimes not often things go well.
by Schomp Ford on 09/02/2024
We're delighted to hear that your experience with Schomp Ford was smooth and efficient! Thanks for sharing the positive feedback, and good luck with that lottery ticket!
by 2020 FORD F150 SUPER CAB Owner on 08/19/2024Verified Service
Overall results were fine.
Service took almost 3 weeks. I had to make multiple contacts to see how progress went. Bill came in at approximately 15% higher than quote. Was told I would get a free oil change for my troubles - sigh.
Not the best service experience I have ever had from a dealership.
by Schomp Ford on 09/30/2024
We apologize for the extended service time and any miscommunication regarding your bill. While it's disappointing to hear that we didn't meet your expectations, we're glad the overall results of your service were satisfactory. If you'd like to discuss this further or have any other concerns to share, please feel free to reach out to me. I sincerely hope you'll give us the chance to do better by you in the future.
Thank you,
Rick Worst - Service Manager
richard.worst@schomp.com
by 2020 FORD ESCAPE SE SPORT Owner on 07/31/2025Verified Service
My car got a very thorough check-up with an oil change and tire rotation in a timely manner. A member of the service crew also explained how an oil cleaner and protectant additive would keep my car running well. I was also given a $60 discount.
by owner on 07/31/2025
Thank you for visiting Schomp Ford. We're pleased that our team was able to deliver on your expectations. Wishing you safe and enjoyable drives ahead.
by 2020 FORD EXPLORER XLT Owner on 07/29/2025Verified Service
Dario, was and excellent. Very professional and it took a few times for me to come in but the job was done.
by owner on 07/29/2025
Thank you for your support. We are glad our team could assist you with professionalism and efficiency at Schomp Ford.
by 2012 FORD ESCAPE LIMITED Owner on 07/25/2025Verified Service
It is what you'd expect now-a-days. Busy, light on stock. Heavy pressure to up-sell you on expensive services. Even got a Text from the dealership while waiting wanting to sell me a new Ford.
by 2016 FORD EDGE TITANIUM Owner on 07/23/2025Verified Service
After a rough start to a big service need some weeks before, the day of the appointment went off without a hitch. My service advisor, Oscar, was top notch. My car was ready way sooner than I had hoped.
by John on 07/23/2025
Thank you very much for your kind words
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Service Information
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8,829 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Schomp Ford specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Schomp Ford specializes in these makes, in addition to many others.
Ford
Jeep
Lincoln
Subaru
Toyota
Shop Amenities
Complimentary Drinks
Free Wi-Fi
Snacks
About Us
Transparency. Integrity. Efficiency.
Schomp Automotive is known for our One Price. One Person. One Hour.® philosophy, but our world-class customer service continues long after the sale.
Our SchompWay service philosophy ensures that guests continue t...
What do verified customers think about Schomp Ford in Aurora, CO? Verified customers who visit Schomp Ford in Aurora, CO rate this business 4.1 out of 5 stars, with 640 reviews. 8,829 customers favorited this location.How can I contact Schomp Ford in Aurora, CO? To reach the sales team at Schomp Ford in Aurora, CO, call (720) 712-3336. To reach the service department, call (833) 419-1143How can I schedule a service appointment with Schomp Ford in Aurora, CO? You can schedule a service appointment at Schomp Ford in Aurora, CO through CARFAX.What are the shop amenities offered by Schomp Ford in Aurora, CO? Schomp Ford in Aurora, CO offers the following amenities: Complimentary Drinks, Free Wi-Fi and Snacks.Does Schomp Ford in Aurora, CO have a service center? Yes, Schomp Ford in Aurora, CO does have a service center. You can contact the service department at (833) 419-1143.
