by 2020 SUBARU OUTBACK LIMITED Owner on 07/02/2025Verified Service
Meredith always treats me like a part of the team. She was quick to check me in and kept me informed of needed repairs.
by 2017 SUBARU FORESTER 2.5I PREMIUM Owner on 06/30/2025Verified Service
I feel that the problem could be at lesser amount.
I also feel that one issue could have been handled much better.
by 2016 SUBARU CROSSTREK PREMIUM Owner on 06/30/2025Verified Service
I liked the video, while the technician was checking the car. Also, the explanations why a specific part(s) need to be changed.
by 2024 SUBARU FORESTER SPORT Owner on 06/28/2025Verified Service
Always great personal service. I've used this service department for many years and recommend them to everyone.
by 2024 SUBARU OUTBACK TOURING Owner on 06/25/2025Verified Service
Level of service is always excellent; they keep me up to date on recalls and minor maintenance on my exceptionally low-mileage '24 Outback XT.
by 2012 SUBARU OUTBACK 3.6R LIMITED Owner on 06/21/2025Verified Service
Good communication about "service". I was concerned there was a $7 service fee using my credit card and was not informed.
by 2023 SUBARU FORESTER SPORT Owner on 06/19/2025Verified Service
I am not a car mechanic but I trust all was done right by Manassas Subaru on my recent Subaru Forester checkup!
by 2020 SUBARU LEGACY PREMIUM Owner on 06/17/2025Verified Service
The service experience was very good! Eddie Aloma (service advisor) was excellent! He's been my service advisor for a while, and he ensures my car gets serviced correctly. Also, Subaru Manassas is timely in their service and appointments.
by 2024 SUBARU CROSSTREK LIMITED Owner on 06/07/2025Verified Service
I get in and have my car serviced quickly
Get back a clean car. Very happy
with service.
Eddie is a great help.He is very helpful.
He is there to help.
by 2023 SUBARU WRX PREMIUM Owner on 06/03/2025Verified Service
Grayson was helpful at all times. Very knowledgeable about their service and recommendations to keep my car in perfect shape.
by 2015 SUBARU FORESTER 2.5I LIMITED Owner on 05/30/2025Verified Service
The best dealership for sales and service! Excellent customer service, technicians and overall product. Subaru makes a fabulous vehicle and this dealership is a first class organization. Meredith Eden is a fabulous office manager.
by 2014 SUBARU FORESTER 2.5I TOURING Owner on 05/24/2025Verified Service
Meredith was great in helping me with needed repairs to pass safety. Lucky the noise occured after I came back. We decided it didn't need to be repaired.
by 2015 SUBARU OUTBACK 2.5I LIMITED Owner on 05/19/2025Verified Service
Long time customer. Big fan of their solid communications and updates with their new system. Worked with me on services to do now vs next visit.
by 2019 SUBARU OUTBACK 2.5I PREMIUM Owner on 05/08/2025Verified Service
The staff is always great, especially Meredith. She walks me through the repairs and stays in constant contact, always willing to answer questions. No one has worked on my Subaru since I purchased it from Brown's in 2019 and no one ever will.
by 2014 SUBARU FORESTER 2.5I PREMIUM Owner on 05/07/2025Verified Service
Have always received quality service/workmanship, and really like the service advisor I try to use each time (Meredith Eden).
by 2013 SUBARU IMPREZA PREMIUM Owner on 04/30/2025Verified Service
Took care of me on zero notice, resolved the problem, back out in a few hours. Can't ask for much more.
by 2015 SUBARU FORESTER 2.5I TOURING Owner on 04/28/2025Verified Service
Very prompt attention to the problem, especially on a late Friday afternoon. Loaner car quickly arranged and repair work was completed the following day.
Only downside was the cost of the repair.
by 2019 SUBARU OUTBACK 2.5I LIMITED Owner on 04/25/2025Verified Service
The service technician took the time to thoroughly examine and explain all the recommended services were necessary.
by 2020 SUBARU ASCENT TOURING Owner on 04/24/2025Verified Service
They had all the connections to get my windshield replaced and worked with them to have it completed at the dealership which then did the EyeSight alignment. Great Service. The also gave me a loaner while the work was being completed.
by 2017 SUBARU OUTBACK 2.5I LIMITED Owner on 04/06/2025Verified Service
I liked that they found a problem with the electrical system that I was not aware of and fixed it before I got stuck somewhere.
