SVG Urbana

4.7
Car Sales: (937) 956-0230Service: (937) 468-3118
Sales Closed until 9:00 AM
Service Open until 5:00 PM
More Hours

Ratings & Reviews

Overall Rating
4.7
329 Verified Reviews
5 Star
83%
4 Star
9%
3 Star
2%
2 Star
2%
1 Star
4%
Sort by: Most Helpful
Read reviews that mention
by 2018 GMC YUKON/DENALI Owner on 01/01/2026Verified Service
I called around for estimates and the price was right. The only thing that bothers me, is that my interior is light tan. Again this service, I had to clean the leather interior because there were grease/oil smudge marks on the door handle and center console.
by 2014 HONDA CR-V EXL Owner on 11/28/2025Verified Service
The service personnel were very friendly and knowledgeable about my vehicle. What I didn't like was I was not told the labor cost to replace the battery. What was told to me was the cost of the new battery plus labor cost. The labor cost ended up being $96.47. Which I thought was quite high. Especially when you can go to a place like Auto Zone and buy a battery and they install it for free.
by 2022 CHEVROLET SILVERADO LTD K1500 LT TR Owner on 10/18/2025Verified Service
I didn't like anything about this shop after I took my truck in for a leak around the windshield and get my truck back and now my head liner has grease on it with with there fingerprints and a mark on my glove box and one on my door panel.I called there and they never did call me back. We paid over 30k for this truck now all that stuff is messed up.worst shop in town.
by 2023 GMC TERRAIN AT4 Owner on 09/09/2025Verified Service
The service experience itself was wonderful, 5 star even. The constant phone calls and text messages attempting to gain more car sales have been the worst. I brought my car for an oil change, that does not mean I want constant calls and texts about getting a new car, or trading in my leased vehicle. It is a different person every week calling about a "great deal" Great service department, the rest sucks.
by 2014 HONDA CR-V EXL Owner on 05/25/2025Verified Service
Routine oil change and tire rotation, Service tech showed me computer generated pics taken of my 2014 CRV, New this visit. Was good to see, showed every blemishes on my car plus underneath my 2014 CRV. New this visit. Tech showed me the suggest maintenance for my 2014 CRV based on mileage (89,985). No hard sell which I appreciated. Comfortable waiting room. In all, good experience with SGV in Urbana, OH.
by 2018 CHEVROLET SILVERADO K1500 LT Owner on 04/18/2026Verified Service
I've always had an extremely good experience when working with SVG. The people in the maintenance shop are always very helpful.
by 2014 HONDA CR-V EXL Owner on 03/31/2026Verified Service
The price for brake job was not as low as others places. But the service and services area was worth the extra cost.
by Brandon K. on 03/28/2026Verified Service
They did not work on my car they look at it and they was not trying to work with on fixing it when I got warranty on it
by 2021 BUICK ENCLAVE AVENIR Owner on 03/05/2026Verified Service
SVG Urbana has always been responsive to needs and timely in completing maintenance work and repairs.
by 2022 CHEVROLET TRAX 1LT Owner on 02/08/2026Verified Service
Thank you for the great service. I love the very friendly, helpful & very knowledgeable service team.
by 2021 FORD F150 SUPERCREW Owner on 01/17/2026Verified Service
Service manager was extremely helpful and courteous. Went out his way to help me. Helped me get back on the road in a very timely manner!
by 2018 MERCEDES-BENZ GLS 550 4MATIC Owner on 12/29/2025Verified Service
The whole team in Service jumped in to help the emergency with my vehicle. They found the correct parts and had the Technician ready when the parts arrived. I couldn't have asked for a better result and trust this business for my future needs.
by 2023 CHEVROLET COLORADO Owner on 12/12/2025Verified Service
They listen to the issues you are having. They thoroughly look over the vehicle and communicate well their plan of action. They instill confidence that they will do what they say and they have been great to deal with.
by Chris R. on 11/29/2025Verified Service
They do an amazing job and treat you like family. I've bought two trucks at this dealership and they have done all of the services on both.
by 2020 GMC TERRAIN SLE Owner on 11/21/2025Verified Service
The staff were friendly. Did my service on time and in a timely manner. Answered all my questions. Very pleased with my visit
by 2018 CHEVROLET SILVERADO K1500 LT Owner on 10/23/2025Verified Service
The service advisor Sheri is always personable and friendly. The service is always speedy and high quality!
by David S. on 09/19/2025Verified Service
I loved that they were able to get me in and resolve the problem quickly. Goodness, is it expensive.
by 2021 BUICK ENCLAVE AVENIR Owner on 09/13/2025Verified Service
Could get my rewards points to redeem for my payment. I paid my bill but someone must have kept working on it as I received a reimbursement check this week. Thank you for your efforts!
by 2024 CHEVROLET TRAX 1RS Owner on 08/27/2025Verified Service
Service advisor, Sheri Hicks, is always kind and thoughtful. Check-in and check-out are always smooth transitions.
by 2018 GMC CANYON SLE Owner on 06/30/2025Verified Service
I had planed for a couple of different maintenance service but added a third request on the day scheduled. They were able to provide the additional service during my visit in a timely manner.
1 - 20 of 329 results

Service Information

Don't miss your service!

Schedule or call your dealer for service appointment today to avoid costly repair cost.

756 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, SVG Urbana specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, SVG Urbana specializes in these makes, in addition to many others.

  • Buick Services
    Buick
  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • GMC Services
    GMC
  • Jeep Services
    Jeep

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Wi-Fi

About Us

At SVG Urbana, the Certified Service experts know precisely which parts your GMC, Chevrolet, Buick car, truck, or SUV needs -rely on them to maintain your GMC, Chevrolet, Buick with the same parts used to build it. Hearing a rattle? Had a fender bend...

Get In Touch
Sales Information
New Car Sales: (937) 956-0230
Used Car Sales: (937) 956-0230
Today: Closed until 9:00 AM
Sunday
Closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Service Information
Service: (937) 468-3118
Today: Open until 5:00 PM
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed

Frequently Asked Questions

What do verified customers think about SVG Urbana in Urbana, OH?
Verified customers who visit SVG Urbana in Urbana, OH rate this business 4.7 out of 5 stars, with 329 reviews. 756 customers favorited this location.
How can I contact SVG Urbana in Urbana, OH?
To reach the sales team at SVG Urbana in Urbana, OH, call (937) 956-0230. To reach the service department, call (937) 468-3118
How can I schedule a service appointment with SVG Urbana in Urbana, OH?
You can schedule a service appointment at SVG Urbana in Urbana, OH through CARFAX.
What are the shop amenities offered by SVG Urbana in Urbana, OH?
SVG Urbana in Urbana, OH offers the following amenities: Complimentary Drinks, Courtesy Shuttle and Free Wi-Fi.
Does SVG Urbana in Urbana, OH have a service center?
Yes, SVG Urbana in Urbana, OH does have a service center. You can contact the service department at (937) 468-3118.