Rudolph Mazda West

4.5
Car Sales: (915) 845-8501Service: (915) 845-8501
Sales/Service Open until 6:00 PM
Sales Open until 6:00 PM
Service Open until 6:00 PM

Rudolph Mazda West

4.5
Sales/Service Open until 6:00 PM
Sales Open until 6:00 PM
Service Open until 6:00 PM

Ratings & Reviews

Overall Rating
4.5
109 Verified Reviews
5 Star
80%
4 Star
8%
3 Star
4%
2 Star
2%
1 Star
6%
Sort by: Most Helpful
Read reviews that mention
by 2008 MAZDA MAZDA3 Owner on 05/24/2025Verified Service
I had an appointment for an oil change, an inspection, and a diagnostic for a grumbling noise. I was there on time and told it would take between 2 to three hours. 5 hours later all they had done was the oil change. They hadn't asked for proof of insurance for the inspection to happen. The diagnostic didn't get done. I have had inspections with oil changes done in 20 minutes at other places. I am very disappointed.
by 2022 MAZDA CX-9 TOURING Owner on 04/19/2025Verified Service
The girl working the desk was very nice, but the wait was way too long and people who came in after me were getting serviced before me. When got back, 3 hours after drop off, she said she "just needed 5 minutes to get my paperwork ready" and 15 minutes later I received a text with 6 recommended services and it took even longer to get some of those done.
by 2019 MAZDA CX-5 GRAND TOUR RESERVE Owner on 10/13/2024Verified Service
The dealer is clean and nice and the staff is nice and friendly however the mechanic needs to learn how clean his/her hands. When we receive our car back there were oily hands marks on the inside and on the outside of the car on the paint. This is Not acceptable by any standards. We have a Honda that we take to Rudolph Honda and their mechanics don't do that. Same dealer owner. Maybe get them trained by Honda dealer.
by 2019 MAZDA MX-5 MIATA SPORT Owner on 09/04/2025Verified Service
Received outstanding service at Rudolph Mazda. They went above and beyond for me. Their complimentary pastry is to die for.
by 2018 HONDA CIVIC EX/EX-T Owner on 08/21/2025Verified Service
My car was serviced at Rudolph Mazda/Honda and the service was amazing!! They kept me informed about the service and it was done when they said it was done. I completely recommend this service shop.
by 2022 MAZDA CX-30 SELECT Owner on 07/09/2025Verified Service
Rudolph went the extra mile. Service department checked for my additional request and I was advised of my vehicle upcoming service needs and cost.
by 2022 MAZDA CX-5 SELECT Owner on 06/13/2025Verified Service
the mazda service advisor and shop were helpful and completed the service, tire rotation and state inspection in a timely manned
by 2010 HONDA ACCORD LX-P Owner on 05/02/2025Verified Service
excellent service -great hours -very clean waiting area and bathrooms-and friendly,courteous staff to include Service Manager Willie.
by 2011 MAZDA CX-7 Owner on 04/28/2025Verified Service
Rudolph Mazda service great , they keep my vehicle in great running condition, thanks to the service team.
by Jorge Q. on 04/23/2025Verified Service
Ideal place to get your oil changed! They have a courtesy shuttle so you won't have to wait around for your car to be done!
by Joel H. on 04/22/2025Verified Service
Waited almost 7 weeks for a part had to be checking for my vehicle, not good at providing customers with updates
by Brian L. on 04/02/2025Verified Service
had a flat tire stop at Rudolph Mazda with my 2003 GMC Yukon, and was done in less than 30 minutes. THANKS GUYS AND GALS
by 2023 VOLKSWAGEN ID.4 PRO S Owner on 03/29/2025Verified Service
I don't like that. I don't have my car yet and you got it completed on the 28th after having it for four months.
by 2022 MAZDA CX-30 SELECT Owner on 03/11/2025Verified Service
Great service on a last minute before my busiest time. Items need are always in stocked. Purchased cabin and air filter.
by 2022 MAZDA CX-30 SELECT Owner on 03/11/2025Verified Service
Staff very friendly and great/ prompt service. I was updated with process through text and phone calls. I was offered a free carwash at the end of the service which I took advantage of.
by 2016 MAZDA MX-5 MIATA CLUB Owner on 02/22/2025Verified Service
The service that was performed was satisfactory; other requested services could not be completed due to the unavailability of necessary parts. This latter seems to be a common problem at this and other dealer service departments.
by 2018 MAZDA CX-9 TOURING Owner on 12/28/2024Verified Service
Only thing I had to keep checking on was knowing if and when I'd be able to get a shuttle, otherwise, great.
by 2021 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 10/30/2024Verified Service
Wonderful and professional staff. Stopped going to Poe Toyota service because they fraudulently used my car's VIN to service other vehicle that had more miles. I complained, called corporate and still waiting!!
by 2022 HONDA ODYSSEY ELITE Owner on 10/19/2024Verified Service
The service and attention was first class, excellent and a plus for the people who work there. Thank you for your fine attentions, especially to the manager Mr. Willi Garcia.
by 2008 HONDA ACCORD EX Owner on 08/14/2024Verified Service
Everyone was helpful and easy to work with. Very low key, very chill. Before I left, I had a question about my oil change, and they were very helpful and answered my question. So, when I left, I felt good that everything had been done correctly, and it was a positive experience.
1 - 20 of 109 results

Service Information

Don't miss your service!

Schedule or call your dealer for service appointment today to avoid costly repair cost.

242 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, Rudolph Mazda West specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Rudolph Mazda West specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Honda Services
    Honda
  • Mazda Services
    Mazda
  • Toyota Services
    Toyota
  • Volkswagen Services
    Volkswagen

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Kid's Playroom

About Us

Get In Touch
Sales Information
New Car Sales: (915) 845-8501
Used Car Sales: (915) 845-8501
Today: Open until 6:00 PM
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
Closed
Service Information
Service: (915) 845-8501
Today: Open until 6:00 PM
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 12:00 PM

Frequently Asked Questions

What do verified customers think about Rudolph Mazda West in El Paso, TX? Verified customers who visit Rudolph Mazda West in El Paso, TX rate this business 4.5 out of 5 stars, with 109 reviews. 242 customers favorited this location.
How can I contact Rudolph Mazda West in El Paso, TX? To reach the sales team at Rudolph Mazda West in El Paso, TX, call (915) 845-8501. To reach the service department, call (915) 845-8501
How can I schedule a service appointment with Rudolph Mazda West in El Paso, TX? You can schedule a service appointment at Rudolph Mazda West in El Paso, TX through CARFAX.
What are the shop amenities offered by Rudolph Mazda West in El Paso, TX? Rudolph Mazda West in El Paso, TX offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Kid's Playroom.
Does Rudolph Mazda West in El Paso, TX have a service center? Yes, Rudolph Mazda West in El Paso, TX does have a service center. You can contact the service department at (915) 845-8501.