New and Used Vehicles for Sale at Roseville Hyundai
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Ratings & Reviews
4.5
271 Verified Reviews
5 Star78%
4 Star9%
3 Star5%
2 Star3%
1 Star5%
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by 2017 HYUNDAI ELANTRA SE/VALUE/LIMITED Owner on 03/12/2024Verified Service
Waiting several weeks for an appointment with a door that would not open was inconvenient and frustrating. However, I did receive great customer service from Paul who explained the situation and stated the repair would be covered by an extended warranty but required another wait for a part to be ordered. Hopefully it will arrive soon.
by Roseville Hyundai on 03/12/2024
We appreciate your patience and understanding. It's great to know that Paul was able to provide excellent service despite the inconvenience, and we're working diligently on getting that part for you. Thanks for choosing Roseville Hyundai - see you very soon!
by 2020 HYUNDAI TUCSON SE Owner on 12/28/2023Verified Service
The service representative was nice and the wait was not too long. However, the car was not cleaned - washed and vacuumed. I usually get this type of service with my other car at BMW and at Hyundai Fontana. Plus the wait to get your car in for service took me 6 weeks.
by Roseville Hyundai on 01/01/2024
We appreciate your feedback and apologize for the oversight. We aim to provide thorough service and never intend to inconvenience our valued customers. Our team will be sure to take note of this feedback as we strive to improve our processes and we sincerely hope you'll visit us again in the future for a 5-star experience. Please reach out if there is anything else you'd like to share with me at this time - I'm always here to help.
Thank you,
Mike Bench - Parts and Service Director - 9166773636
by 2023 HYUNDAI SANTA FE LIMITED Owner on 08/23/2023Verified Service
They didn't find out why the transmission system malfunction error message came up.
Update 09/06/23
After 200 miles the problem reappeared. The car was kept in the service for two weeks.
I picked up my car today and after 30 miles the "Gear Shift System Malfunction" error reappeared and I was stuck in a parking lot.
by Roseville Hyundai on 08/24/2023
Five-star service is our goal, and I sincerely apologize if we missed that mark. Would you please contact me when you have a moment? I'd like to see if there is anything that I can do to improve your experience. Thank you, Mike Bench - Service Manager - (916) 677-3636, ext. 1440
by 2012 HYUNDAI ELANTRA GLS/LIMITED Owner on 05/24/2024Verified Service
All the staff were really friendly. Plenty of waiting room and tables. Finished 2 recall repairs in less than 2 hours along with a courtesy inspection and wash.
by Roseville Hyundai on 05/24/2024
Thank you for sharing your experience! We're glad to hear our team at Roseville Hyundai provided friendly service and efficient repairs. We appreciate your support!
by 2022 HYUNDAI SANTA CRUZ SEL PREMIUM Owner on 05/10/2024Verified Service
Elena was very efficient getting me a quick appointment to diagnose the problem warning light and was very pleasant to work with..as was Sean.
by Roseville Hyundai on 05/10/2024
We're glad to know that Elena and Sean provided you with efficient service at Roseville Hyundai. Thanks for taking the time to share your experience with us - safe travels!
by 2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner on 04/18/2024Verified Service
I had to wait while they serviced my car and they have a nice new waiting area with Wifi and a great free drink machine.
by Roseville Hyundai on 04/18/2024
We're glad to know you enjoyed our waiting area and amenities while your car was being serviced at Roseville Hyundai. Thanks for the positive feedback - safe travels!
by 2022 HYUNDAI ELANTRA LIMITED Owner on 04/16/2024Verified Service
Had the clutch actuator fluid replaced per manual. Not many places know how but it is a little pricey because of the challenge to get to it.
by Roseville Hyundai on 04/16/2024
We appreciate your feedback and understanding regarding service costs. Thanks for putting your trust in Roseville Hyundai - drive safely!
by 2017 HYUNDAI ELANTRA SE/VALUE/LIMITED Owner on 03/26/2024Verified Service
Door latch was replaced under extended warranty. Work was completed as scheduled. Paul, my service advisor, was friendly, knowledable, professional and kept me informed at all times.
by Roseville Hyundai on 03/27/2024
We're glad to know that your door latch issue was resolved efficiently and under warranty at Roseville Hyundai. It's great hearing how Paul kept you informed throughout the process - we'll pass on your kind words!
by Diane W. on 02/20/2024Verified Service
The people are always very nice but I drove all the way out there for a recall issue only to find out that they do not know how to fix the recall problem so essentially I went out there for nothing.
by Roseville Hyundai on 02/20/2024
Diane, we apologize for the inconvenience you experienced during your visit to Roseville Hyundai. We're working on improving our recall process and appreciate your patience in this matter. Thanks for bringing it to our attention!
by 2013 HYUNDAI ELANTRA GLS/LIMITED Owner on 02/17/2024Verified Service
Chris is great, he's the bee's knees on skis. I was in an out and explained what was done. The manager even brought my car around and talked to me. That's exactly why I go to Roseville for service.
by Roseville Hyundai on 02/17/2024
We're so glad to know you had a great experience with Chris and our team here at Roseville Hyundai! We appreciate your kind words, and we'll be here for any future service needs. Safe travels!
by 2014 HYUNDAI TUCSON GLS/LIMITED/SE Owner on 02/08/2024Verified Service
The service itself was excellent, but I wish the dealership hadn't taken almost a year to service my vehicle for the anti-theft upgrade as perhaps my car wouldn't have been vandalized.
by Roseville Hyundai on 02/09/2024
We appreciate your feedback and are glad to know that you found our service excellent. We apologize for the delay in servicing your vehicle at Roseville Hyundai, we'll strive to improve on this aspect. Thank you!
by 2020 HYUNDAI SANTA FE SE Owner on 12/12/2023Verified Service
It was perfect showed up early waited about 1hr 20 min for an oil change and done only want to do business at this Hyundai dealer
by Roseville Hyundai on 12/12/2023
We're glad to know you had a perfect experience with us at Roseville Hyundai! We appreciate your patience during the oil change and look forward to serving all of your future vehicle needs. Thanks for choosing us!
by 2017 HYUNDAI TUCSON LIMITD/SPRT/ECO/SE Owner on 12/08/2023Verified Service
Christopher was awesome, he kept me up to date on the progressive of my vehicle through text. Great job!
by Roseville Hyundai on 12/08/2023
We're glad to know that Christopher kept you well informed about your vehicle's progress at Roseville Hyundai. Thanks for the positive feedback!
by 2022 HYUNDAI IONIQ 5 SEL Owner on 12/03/2023Verified Service
People acknowledge me while waiting. Problem with the car was explained thoroughly, and was fixed the same day
by Roseville Hyundai on 12/03/2023
We're glad to know that our team at Roseville Hyundai was able to provide you with a thorough explanation and quick solution for your car's issue. Thanks for the positive feedback!
by 2018 HYUNDAI ELANTRA SE Owner on 10/23/2023Verified Service
It is an amazing and busy place. Excellent service and friendly staff. I recommend 100% for your Hyundai.
by Roseville Hyundai on 10/23/2023
We're delighted to know you had an excellent experience with our team at Roseville Hyundai! Thank you for your recommendation and we hope to see you again soon. Safe travels in your 2018 Hyundai Elantra SE!
by 2012 HYUNDAI TUCSON GLS/LTD Owner on 09/26/2023Verified Service
I was there only to get a new key fob. The car was serviced less than a month ago when all checks had been done, so they were not needed again. Three and a half hours to get a key fob is much too long.
by Roseville Hyundai on 09/27/2023
We're sorry to read about your experience with the key fob replacement taking longer than expected. We understand that time is valuable and we aim for efficient service, so it's disappointing to know we let you down this time. If there are any other concerns or if you'd like us to look into this further, please don't hesitate in reaching out directly. Thank you, Mike Bench - Service Manager - (916) 677-3636, ext. 1440
by 2018 HYUNDAI KONA SEL/TECH Owner on 09/17/2023Verified Service
Service was good but on the recall item, they waited two months to give me an appointment and then the whole steering column came out and I had to pay 10% to keep the warranty where they shouldve eaten a the whole cost
by Roseville Hyundai on 09/18/2023
We appreciate your feedback and understand the frustration with waiting for a recall appointment. We're sorry to learn about the additional cost, but we assure you that our team at Roseville Hyundai is committed to providing quality service while keeping costs fair. Thank you for bringing this matter to our attention and if there is anything more we can do to assist you, please don't hesitate to reach out. Best, Mike Bench - Service Manager - (916) 677-3636, ext. 1440
by 2014 HYUNDAI SONATA GLS Owner on 09/09/2023Verified Service
My appointment was at 08:30 and they did the service on time and I was out by 10:30. The staff was courteous and professional. They washed the exterior of my car before returning it to me.
by Roseville Hyundai on 09/10/2023
Thanks for sharing your five-star review with the team at Roseville Hyundai! We look forward to serving you for years to come!
by 2021 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 08/11/2023Verified Service
The service was very terrible. It wasted me waiting almost
5 hours for nothing, and asked me to reschedule.
by Roseville Hyundai on 08/14/2023
I'm really sorry to read about your less-than-stellar experience and extended wait time. Waiting for 5 hours is certainly not the standard of service we aim to provide, and I apologize for any inconvenience this may have caused you. We'd like an opportunity to make things right, would you please reach out to me directly so I can discuss this with you further? Thank you, Brock Keck - Service Manager - (916) 677-3636 X1428
by 2019 HYUNDAI ELANTRA SEL/VALUE/LIMITED Owner on 06/09/2023Verified Service
Chris did an excellent job making sure my visit was quick and easy and my car is running like new again.
by Roseville Hyundai on 06/12/2023
We're delighted to hear that you enjoyed working with Chris here at Roseville Hyundai! Thanks so much for the support!
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Service Information
204 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Roseville Hyundai specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Roseville Hyundai specializes in these makes, in addition to many others.
Ford
Genesis
Honda
Hyundai
Toyota
About Us
Frequently Asked Questions
What do verified customers think about Roseville Hyundai in Roseville, CA? Verified customers who visit Roseville Hyundai in Roseville, CA rate this business 4.5 out of 5 stars, with 271 reviews. 204 customers favorited this location.How can I contact Roseville Hyundai in Roseville, CA? To reach the sales team at Roseville Hyundai in Roseville, CA, call (279) 348-2506. To reach the service department, call (279) 348-2506Does Roseville Hyundai in Roseville, CA have a service center? Yes, Roseville Hyundai in Roseville, CA does have a service center. You can contact the service department at (279) 348-2506.
