Rolf's Import Service

4.9
Service Closed until 7:30 AM on Monday
More Hours
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Ratings & Reviews

Overall Rating
4.9
197 Verified Reviews
5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Sort by: Most Helpful
Read reviews that mention
by 1997 VOLVO 850 R Owner on 04/09/2026Verified Service
About Rolf's, where do I begin? My Trusted Service Manager and wonderful and thorough Face of Rolf's Fife Location, is beyond any expectations and always a bit more. All concerns and repairs discussed along the way and completed with brilliant technicians and copious notes to me along the way. Satisfied beyond measure...
by Mark S Simons on 04/10/2026
Wowthank you so much for taking the time to share this. It truly means a lot to our entire team. We're especially proud to hear how well your experience was communicated every step of the waythat's exactly the standard we strive for. Your kind words about our Service Manager and technicians will absolutely be shared with the team. They take great pride in being thorough, transparent, and delivering that "above and beyond" experience. We appreciate your trust in us with your Volvo 850 Rit's a special car, and we don't take that responsibility lightly. Thank you again for being part of the Rolf's family. We look forward to taking care of you and your vehicle for many miles to come!
by 2021 BMW X1 XDRIVE28I Owner on 02/13/2026Verified Service
I used to take my car to BMW, but now I go to Rolf's and I couldn't be happier. They're honest, fair, and only do what actually needs to be done. Great service, loaner cars available, and that small-shop personal touch you just don't get at the dealership. Thank you!
by Mark Simons on 02/16/2026
Thank you for the wonderful review and for trusting us with your 2021 BMW X1. We take that comparison to the dealership seriously our goal is to provide the same (or better) technical expertise, while delivering a more personal, transparent experience. Honest recommendations, clear communication, and doing only what your vehicle truly needs will always be our standard. We're also glad the loaner car program helped make things convenient for you we know your time matters. We truly appreciate you choosing Rolf's and look forward to continuing to take great care of your BMW. Mark & The Rolf's Team
by 2014 MERCEDES-BENZ S550 Owner on 01/11/2026Verified Service
I have use Rolf's for my vehicle and my son's. I have had nothing but EXCELLENT service. The staff is professional and very courteous. I truly trust Rolf's with all my repair needs for my vehicle. If you want reliability and quality service on your luxury vehicle(s) then Rolf's is the way to go. Thank you Rolf's for all the care you have done for my vehicles.
by Mark Simons on 01/12/2026
Thank you so much for the kind words and for trusting Rolf's with both your vehicle and your son's. That level of confidence truly means everything to us. We take great pride in providing professional, courteous service and delivering reliable, high-quality careespecially for luxury vehicles like your Mercedes-Benz S550. Knowing that you feel confident and well cared for every time you visit lets our entire team know we're doing things the right way. We sincerely appreciate your loyalty and your recommendation. Thank you for being part of the Rolf's familywe look forward to continuing to take care of your vehicles for years to come. The Rolf's Import Auto Service Team
by 1997 VOLVO 850 R Owner on 01/06/2026Verified Service
Absolutely phenomenal. Peter was fantastic and wonderful to work with, as were the staff, mechanics, etc. Peter kept me apprised of the work as we went along, I was well informed and never pressured. They even got a loaner car from their other shop for me while. The work was being completed Highly Recommended. She's running like a Charm!
by Mark S Simons on 01/07/2026
Thank you so much for the fantastic review and for trusting us with your Volvo 850 R! We're thrilled to hear that Peter and the entire team took great care of you and kept you well informed throughout the processclear communication and zero pressure are exactly what we aim for. We're also glad we could help with a loaner vehicle to keep things convenient while the work was completed. Most of all, it's great to hear she's running like a charm! We truly appreciate the recommendation and look forward to seeing you again.
by 2007 BMW 328I SULEV Owner on 12/11/2025Verified Service
They took me on short notice, fixed the issue, and had my car back on the road in 24 hours!!! Mind you, this was over the Thanksgiving holiday when everything was closing. Rolf is responsive, dependable, great technical service as my car is back to normal.
by Mark Simons on 12/15/2025
Thank you so much for the 5-star review! We're glad we could get you in on short notice and have your BMW back on the road quicklyespecially during the busy Thanksgiving holiday. Our team takes pride in being responsive, dependable, and delivering quality technical service, so it's great to hear your car is running as it should. We truly appreciate your trust and look forward to helping you again in the future.
by 2009 PORSCHE BOXSTER Owner on 08/29/2025Verified Service
The crew at Rolf's serviced my vehicle and completed several system checks on my car. The work was completed on time and at the price quoted. They worked with me to identify which maintenance tasks could be pulled ahead to help complete my next major service, which will spread the cost out.
by Mark S Simons on 09/02/2025
Thank you for sharing your experience with your 2009 Porsche Boxster! We're glad to hear our team was able to complete the work on time and at the quoted price, while also helping you plan ahead for future maintenance. Spreading out service needs is a smart way to care for your Porsche, and we're always here to work with you to keep it performing at its best. We appreciate your trust in Rolf's Import Auto Service in Fife!
by 2015 AUDI A3 PREMIUM PLUS Owner on 05/02/2026Verified Service
The entire experience beyond my expectations. Very courteous and professional. I will go there again for service on my car
by Mark Simons on 05/08/2026
"The entire experience was beyond my expectations." That's exactly what we strive for every day at Rolf's Import Auto Service! Thank you for trusting us with your Audi A3 and for recognizing our courteous and professional team. We truly appreciate your support and look forward to seeing you again for future service needs. Rolf's Import Auto Service Fife
by 2022 ALFA ROMEO GIULIA SUPER/SUPER SPORT Owner on 04/18/2026Verified Service
Easy to make an appointment., Car completed on time. Communication was outstanding. No pressure to add additional services.,
by Mark S Simons on 04/20/2026
Thank you for the great feedback! We're glad to hear the process was easy from start to finish and that everything was completed on time. Providing clear communication and a no-pressure experience is exactly what we strive for. We appreciate you trusting us with your Giulia and look forward to helping you again in the future!
by 2020 CADILLAC XT6 SPORT Owner on 03/26/2026Verified Service
Excellent care- Got full transparency, Fast resolution, and clear communication. I really liked they sent a report of what they found WITH pictures
by Mark S Simons on 04/01/2026
Hi there, Thank you for the great review! We're glad to hear you appreciated the transparency, clear communication, and quick turnaround. Providing detailed digital inspections with photos is something we take pride init's all about helping you make informed decisions with confidence. We truly appreciate your trust and look forward to taking care of your Cadillac in the future! Best regards, The Rolf's Import Auto Service Fife Team
by 2009 VOLKSWAGEN JETTA WOLFSBURG EDITION Owner on 03/24/2026Verified Service
Always helpful and informative. Pricing is a little on the high side but they provide a quality service and perform services that my regular mechanic shop isn't equipped to provide.
by Mark S Simons on 04/01/2026
Hi there, Thank you for your honest and thoughtful feedback! We're glad to hear you find our team helpful and informativethat's something we take a lot of pride in. We also appreciate your perspective on pricing. Our goal is always to deliver a level of quality, expertise, and capability that goes beyond what many shops can offer, especially for specialized vehicles like your Volkswagen. We truly value your trust and look forward to continuing to provide you with reliable, high-quality service. Best regards, The Rolf's Import Auto Service Fife Team
by 2018 MERCEDES-BENZ GLA250 4MATIC Owner on 02/07/2026Verified Service
They got me in next day for an inspection and maintenance visit. They were professional and super friendly. Pricing was very fair, and they were helpful with all my questions.
by Mark Simons on 02/09/2026
Thank you for the great review! We're glad we could get your Mercedes-Benz GLA250 in quickly and take care of the inspection and maintenance for you. Our team works hard to provide friendly, professional service with fair and transparent pricing, so it means a lot to hear that came through. We appreciate you trusting us with your vehicle and look forward to seeing you next time!
by 2012 AUDI A5 QUATTRO PREMIUM PLUS Owner on 01/23/2026Verified Service
Rolf's of Fife has always provided great service and I'll keep coming back because I trust they will continue. Thanks,
by Mark S Simons on 01/24/2026
Thank you for the 5-star review and your continued trust. We truly appreciate your loyalty and look forward to taking care of your Audi for years to come.
by Suzanne C. on 12/05/2025Verified Service
The team is always professional, responsive and thorough - they never do what doesn't need to be done and always give me options I've been their customer for over 15 years now and have trusted them with my AMG, X6, and CLK
by Mark S Simons on 12/08/2025
Suzanne, thank you so much for your wonderful review and for trusting our team for more than 15 years. It means a great deal to us that you've continued to choose Rolf's for your AMG, X6, CLK, and everything in between. We take pride in being professional, responsive, and honest, and we're grateful that you value the transparency and options we provide. Long-time clients like you are the foundation of our shop, and we truly appreciate your loyalty and confidence in our work. Thank you again for the trust you've placed in our Fife team over the years we're always here whenever you need us.
by 2020 LAND ROVER RANGE ROVER SPORT HST Owner on 11/26/2025Verified Service
Excellent job and far more convenient than than having the work done by the dealer. Once your vehicle warranty expires, if you elect to keep your car, then take it to Rolf's and not the dealer. You'll save a lot on service & repairs.
by Mark Simons on 12/08/2025
Thank you so much for the fantastic feedback! We're glad to hear that your experience with our Fife team was excellent and more convenient than the dealership. Once a vehicle is out of warranty, providing high-quality service at a better value is exactly where independent shops like ours shine. We truly appreciate your recommendation and your trust in Rolf's to care for your Range Rover. If you ever need anything in the futuremaintenance, repairs, or even just questionswe're here to help. Thanks again for choosing us!
by Madison J. on 11/13/2025Verified Service
Amazing customer service, as usual! Rolf's is the only place I will take my Range to get serviced. I recommend to everyone!
by Mark Simons on 11/21/2025
Thank you so much, Madison! We truly appreciate your trust in our team and your kind words. It means a lot that you choose Rolf's as your go-to for your Range Rover's service. We're always here when you need us, and we're grateful for your recommendation!
by 2010 VOLVO S80 3.2 Owner on 11/07/2025Verified Service
Service is always great recommendations are made with the highest level of integrity. My service advisor is awesome.
by Mark S Simons on 11/13/2025
Thank you so much for the 5-star review! We're thrilled to hear that you consistently experience great service and integrity from our team. Your service advisor will be grateful for the recognition. We appreciate your trust in us and look forward to supporting you and your Volvo again.
by 2015 VOLKSWAGEN BEETLE 1.8T Owner on 10/30/2025Verified Service
Many thanks for taking such good care of my son's car. He was treated with respect and was provided details on the issues with his car He felt informed and was very pleased with his service and repairs.
by Mark S Simons on 10/31/2025
We truly appreciate you bringing your son's Volkswagen to our Fife location. Our team values clear communication and respect with every customer, so it's wonderful to hear that he left feeling confident in his repairs. Thank you for allowing us to take care of your family's vehicles!
by 2021 MERCEDES-BENZ GLE 350 4MATIC Owner on 10/12/2025Verified Service
The service writers are honest and very helpful in explaining everything. Work was done on time and what they said it would cost. Defiantly will be coming back for all my services.
by Mark Simons on 10/13/2025
Thank you for the great review! We truly appreciate your trust and are glad to hear that our team delivered on time and exactly as promised. Our service advisors take pride in clear communication and making sure every visit feels smooth and transparent. We look forward to seeing you again for your next service!
by 2006 MERCEDES-BENZ SL500 Owner on 09/05/2025Verified Service
Absolutely the best shop I have ever used. Great, timely customer service, very knowledgeable and professional. I will not go anywhere else, period.
by Mark Simons on 09/08/2025
Thank you so much for your kind words and 5-star review! We're honored to hear that you consider Rolf's Import Service the best shop you've ever used. Our team in Fife takes pride in delivering timely, knowledgeable, and professional service, and it's wonderful to know that has made such a strong impression. We truly value your trust and look forward to being your go-to shop for years to come. The Rolf's Import Auto Service Team
by 2010 MERCEDES-BENZ C300 4 MATIC Owner on 09/01/2025Verified Service
Excellent service. They corrected the issue and were very good with communication with us during the process.
by Mark S Simons on 09/02/2025
Thank you for your 5-star review of your 2010 Mercedes-Benz C300 4MATIC! We're happy to hear that our team was able to resolve the issue and keep you updated throughout the process. Clear communication and quality service are always our priorities, and we appreciate you trusting Rolf's Import Auto Service in Fife to care for your Mercedes.
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Service Information

Top Services Performed

Based on CARFAX Service History, Rolf's Import Service specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Safety Inspection
  • Steering & Suspension
  • Transmission Service & Repair

Top Makes Serviced

Based on CARFAX Service History, Rolf's Import Service specializes in these makes, in addition to many others.

  • Audi Services
    Audi
  • BMW Services
    BMW
  • Land Rover Services
    Land Rover
  • Mercedes-Benz Services
    Mercedes-Benz
  • Volkswagen Services
    Volkswagen

Shop Amenities

  • Complimentary Drinks
  • Courtesy Shuttle
  • Free Car Wash
  • Free Wi-Fi
  • Kid's Playroom
  • Snacks

About Us

With a staff of experienced, professional ASE Certified Technicians, Rolfs Import Auto Service is the premier import auto repair and service facility in the Lakewood, WA and Fife, WA communities. We provide expert vehicle computer diagnostic services...

Get In Touch
Service Information
Service: (253) 248-7197
Today: Closed until 7:30 AM on Monday
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed

Frequently Asked Questions

What do verified customers think about Rolf's Import Service in Fife, WA?
Verified customers who visit Rolf's Import Service in Fife, WA rate this business 4.9 out of 5 stars, with 197 reviews. 812 customers favorited this location.
How can I contact Rolf's Import Service in Fife, WA?
To reach the service department at Rolf's Import Service in Fife, WA, call (253) 248-7197
How can I schedule a service appointment with Rolf's Import Service in Fife, WA?
You can schedule a service appointment at Rolf's Import Service in Fife, WA through CARFAX.
What are the shop amenities offered by Rolf's Import Service in Fife, WA?
Rolf's Import Service in Fife, WA offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Kid's Playroom and Snacks.