by 2023 TOYOTA COROLLA LE/SE/XLE Owner on 07/22/2025Verified Service
John's service team was great. This is my second Toyota Corolla. I have had many service visits with John and his team to keep my 2002 Corolla alive over the last few years. He and his team listen to the issues I had, communicated my options and costs and gave easy to understand answers to my questions, especially help with the computerized features. I look forward to his and his team's care on my new vehicle.
by Allie Grengs on 07/23/2025
Thank you for the 5-star rating! We appreciate you sharing your positive feedback with us and for trusting our Rochester Toyota Team to take great care of you and your vehicle. See you next time!
by 2018 TOYOTA RAV4 ADVENTURE/XLE Owner on 07/10/2025Verified Service
This was for a recall, and I had them put in a new cabin filter. I went to work so did not actually see what was done. I have been going to a local shop for oil changes, and tires. Beats driving 23 miles to Toyota. They also charge half of what Toyota does. Will keep Toyota for major things.
by Allie Grengs on 07/11/2025
Thank you for the rating! We appreciate you trusting our Rochester Toyota Service Team to take great care of you and your vehicle, and we look forward to helping you again at your next appointment!
by 2022 TOYOTA TUNDRA DOUBLE CAB LIMITED Shopper on 06/03/2025Verified Purchase
Wonderful staff ! Frendly honest, not pushy at all. Listen to your wants and needs of a vehicle. Teaching you the new technology of new vehicles. Awesome is what I call Rochester Toyota! They go the extra mile to make your purchase a memorable memory'.
Thank you so much! Billy and Brandon Buckingham
by Allie Grengs on 06/04/2025
Thank you for the 5-star rating! We appreciate you trusting Billy, Brandon, and our Rochester Toyota Team to help you find the perfect vehicle - Enjoy your new ride!
by 2019 TOYOTA HIGHLANDER LE/LE PLUS Owner on 05/26/2025Verified Service
It was reaffirming that their attention to service detail included ensuring that the temperature of the new transmission fluid was at the appropriate low temperature to ensure an appropriate new fill level with the transmission fluid change service. The service tech informed that an additional half hour was needed as the temperature was monitored.
by Allie Grengs on 05/27/2025
Thank you for the 5-star rating! We appreciate you trusting our Rochester Toyota Team to take great care of you and your vehicle, and we look forward to helping you again next time!
by 2019 TOYOTA SIENNA XLE/LIMITED/PREM Owner on 05/21/2025Verified Service
I have always dealt with John Rocco and he is awesome. He doesn't mess around with unnecessary stuff, he figures out what I need to/should/can wait to do with me based on my budget, clusters things together to make it convenient and makes scheduling super easy. As someone who used to be married to a mechanic and HATES having to do vehicle maintenance now, it is a relief to have John on my team.
by Allie Grengs on 05/21/2025
Thank you for the 5-star rating! We appreciate you trusting our Rochester Toyota Team to take great care of you and your vehicle, and we look forward to helping you again next time you stop in!
by 2017 TOYOTA RAV4 LIMITED/SE/PLATINUM Owner on 04/14/2025Verified Service
It seems like they are always trying to sell you on something and whatever it is it tends to be so much more money than they quote. Also, I make an appointment but they still say it's going to be 2 plus hours. I feel like they shouldn't make so many appointments if they are going to be that long, or don't take walk-ins as two walk-ins got out prior to me getting out.
by Allie Grengs on 04/15/2025
Thank you for the rating! We appreciate you taking the time to share your feedback with us as customer enthusiasm is our top priority. Our team will always provide recommendations as needed along with a predicted timeline of when you could expect to need to take action on those recommends. We apologize if your appointment is taking longer than estimated, but we appreciate your patience as our team always does its best to service each person's vehicle as effectively and efficiently as possible. Thank you again and we look forward to providing you with a 5-star experience next time you stop in!
by 2023 TOYOTA RAV4 LTD Owner on 03/26/2025Verified Service
I usually have one girl in the shop, which is always wonderful because she knows who I am and acts like. I'm the most important person there and remembers conversations and is very knowledgeable. Not everybody has her knowledge which I understand, but I have been told things that were absolutely not true. I will always continue to use you.
by Allie Grengs on 03/27/2025
Thank you for the 5-star rating! We appreciate you taking the time to share your positive experience with and for trusting our Rochester Toyota Team to take great care of you and your vehicle!
by 2017 LEXUS ES 300H Owner on 02/04/2025Verified Service
Service provider was pleasant enough, but there was mess up in the part that was ordered for my car repair ( part that was available was for a Toyota car and not my Lexus ). This was a wasted trip for me . In addition, I had to wait over an hour to find it out
I will disappointed. This is not the fine service that I have experienced in the past
by Allie Grengs on 02/06/2025
Hello, thank you for taking the time to share this feedback with us. Customer enthusiasm is our top priority, so we apologize for that mix up on the part you needed. Our goal is to always provide a 5-star experience, so we hope to do so next time!
by 2022 TOYOTA RAV4 LTD Owner on 12/28/2024Verified Service
I arrived with no appointment to get my tires rotated. I probably should've but was told they would try to get me done in an hour. I didn't watch the clock but felt my car was ready in less than that time. Everyone was very pleasant and forthcoming.
I have never had a bad experience here!
by Allie Grengs on 12/30/2024
Thank you for the 5-star rating! We appreciate you choosing Rochester Toyota for your service needs!
by 2012 TOYOTA CAMRY SE/XLE Owner on 12/18/2024Verified Service
Service was fine, but I used website asking for COR $80 special, but was charged MORE. And I'm not talking about the air filter--I understand that's in addition. When I sign up for something, that should be honored. By the way, there was no way to bring in a "coupon," so something isn't working right in the system when I use Google Pay. You probably should fix this.
by Allie Grengs on 12/19/2024
Thank you for taking the time to share this feedback with us. The C.O.R.E. Package is $79.95, but that does not include any taxes or labor rate. That price is simply for the services within that package, but we apologize if that was not made clear when you booked the service. Also, we do not have a way for a coupon to be applied when using online forms of payment, but we will take this feedback to our team to see if we can implement that in the future. Customer enthusiasm is our top priority, so we appreciate you bringing this to our attention so we can continue to better our processes and procedures for you and other guests. Thank you again.
by 2018 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner on 12/13/2024Verified Service
They analyzed why check engine, trac off and tire pressure lights were on. Replaced sensor for tire pressure light and installed new battery. All issues resolved, they kept me well informed and on my way in a little over an hour. Great service as usual. We'll done!.
by Allie Grengs on 12/13/2024
Thank you for the 5-star rating! We appreciate you choosing Rochester Toyota for your service needs!
by 2020 TOYOTA HIGHLANDER LIMITED/PLATIN Owner on 11/25/2024Verified Service
Routine maintenance on a Toyota Highlander. Polite customer service. Quick service. I was kept informed as to the maintenance needed and the progress being made. Cost effective, they helped me find applications deals and coupons applicable to the service needed. Comfortable waiting area.
by Allie Grengs on 11/25/2024
Thank you for the 5-star rating! We appreciate you choosing Rochester Toyota for your service needs!
by 2024 TOYOTA GRAND HIGHLANDER XLE/LIMI Owner on 11/22/2024Verified Service
Very efficient operation -- everything was done well on the service side.
Room for improvement: The service advisors need to cover for each other better -- when there are clients waiting for one advisor (who will be 'right back') -- and there are other advisors standing around talking -- that's not a good look or feel. You are a team, act like it.
by Allie Grengs on 11/22/2024
Thank you for the 5-star rating! We appreciate you sharing your feedback with us on how we can continue to improve our processes in the Service Drive. We look forward to continuing to provide you with a positive experience in the future!
by 2012 TOYOTA RAV4 LTD Owner on 10/28/2024Verified Service
Had a scheduled appointment for 12:40 and I didn't get my car until 2:10. They said it would take 1 hourwhich is longer than usual. Received a text that my vehicle was ready and that my service advisor would be with me soon. I gave him 5 minutes and then I sought him out telling him I was ready to leave. They do not honor appointment times!
by Allie Grengs on 10/29/2024
Thank you for sharing this feedback with us. We apologize for the delay in getting your vehicle serviced and checking in with you once it was completed. We appreciate you sharing this with us as it will help us continue to improve our processes and procedures to enhance the guest experience. We hope to see you again in the future so that we can provide you with an all around 5-star experience.
by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 08/02/2024Verified Service
With so few miles on the truck, I got under the hood and found that the dipstick was sticking out around 6-8 inches instead of being fully seated in the dipstick tube.Running it for around 800+ miles after they're checkup has me concerned.I'm heading to the shop today to have a talk with them!
by Allie Grengs on 08/05/2024
Hi there, we appreciate you taking the time to share this feedback with us as transparency and customer enthusiasm is our top priority. We apologize for any miscommunication that occurred during your experience. Please feel free to reach out to us at Marketing@RochesterMotorCars.com if you have anything else you'd like to share after speaking with our team. Thank you again, and we hope to provide you with an all around 5-star experience sometime in the future.
by 2019 LEXUS RX 450H BASE/450H F SPORT Owner on 07/25/2025Verified Service
The people there were very helpful. With excellent knowledge and thoughtful discussion about my issues, I never felt rushed. I would definitely go back there for my service needs.
by Allie Grengs on 07/29/2025
Thank you for the 5-star rating! We appreciate you trusting our Rochester Toyota Service Team to take great care of you and your vehicle, and we look forward to helping you again next time you stop in!
by 2024 TOYOTA CAMRY LE Owner on 07/20/2025Verified Service
Natasha was most patient with my lack of technology and was able to help me with all of mu questions.
by Allie Grengs on 07/21/2025
Thank you for the 5-star rating! We appreciate you trusting our Rochester Toyota Service Team to take great care of you and your vehicle, and we look forward to helping you again next time you stop in!
by 2019 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 07/19/2025Verified Service
quick service got things done that was needed. It was a good experience overall. A good area to wait for things to be finished.
by Allie Grengs on 07/21/2025
Thank you for the 5-star rating! We appreciate you trusting our Rochester Toyota Service Team to take great care of you and your vehicle, and we look forward to helping you again next time you stop in!
by 2021 TOYOTA TACOMA DBL CAB/SR/SR5/TRD Owner on 07/13/2025Verified Service
I appreciated getting a time for the initial inspection so quickly.
I did need to leave vehicle as the necessary part needed to be ordered , but the shuttle service was great and the repair was done sooner than expected!
by Allie Grengs on 07/16/2025
Thank you for the 5-star rating! We appreciate you taking the time to share this positive feedback with us regarding your recent experience with our Rochester Toyota Service Team -- We look forward to helping you again next time!
by Josh D. on 07/12/2025Verified Shopper
I tried multiple times to contact them and I only ever received one e-mail that appeared to be auto generated.
by Allie Grengs on 07/18/2025
Hi Josh, thank you for taking the time to share this feedback with us. Customer enthusiasm is our top priority, so we passed this along to our Management Team as we'd love to help you find the perfect vehicle. We look forward to connecting with you soon!
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Service Information
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11,831 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Rochester Toyota specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Rochester Toyota specializes in these makes, in addition to many others.
What do verified customers think about Rochester Toyota in Rochester, MN? Verified customers who visit Rochester Toyota in Rochester, MN rate this business 4.7 out of 5 stars, with 854 reviews. 11,831 customers favorited this location.How can I contact Rochester Toyota in Rochester, MN? To reach the sales team at Rochester Toyota in Rochester, MN, call (888) 492-5109. To reach the service department, call (507) 620-6122How can I schedule a service appointment with Rochester Toyota in Rochester, MN? You can schedule a service appointment at Rochester Toyota in Rochester, MN through CARFAX.What are the shop amenities offered by Rochester Toyota in Rochester, MN? Rochester Toyota in Rochester, MN offers the following amenities: Complimentary Drinks, Courtesy Shuttle and Free Wi-Fi.Does Rochester Toyota in Rochester, MN have a service center? Yes, Rochester Toyota in Rochester, MN does have a service center. You can contact the service department at (507) 620-6122.
