by 2016 MAZDA CX-9 SIGNATURE Owner on 03/19/2024Verified Service
Dan does a great job as the service manager there. He calls the customers to ensure that they were well taken care of.
by Dan on 03/20/2024
Thanks we are here to help
by 2020 MAZDA CX-30 PREMIUM Owner on 03/06/2024Verified Service
Always get me in and out quickly love the videos they send to you as well telling you what they have done.
by Dan Reid on 03/18/2024
Thank you we appreciate you
by 2017 MAZDA CX-5 GRAN TOUR/GRAN SELEC Owner on 02/22/2024Verified Service
Forgot to put reminder sticker on windshield and usually wash my car
They didn't do that and I was told you now have to ask if you'd like your car washed. I understand the dealership changed hands
by Dan Reid on 02/24/2024
I am sorry for you negative treatment please reach out to me so I can rectify the issues for you
Dan Reid
Service Manager
410-766-4000 ext 107
dan.reid@richmorton.com
by 2023 MAZDA CX-50 PREMIUM Owner on 02/10/2024Verified Service
It was good! Service was done according to the first service check up, in an hours time...No hassles and no problems.
by 2022 MAZDA 3 SELECT Owner on 02/02/2024Verified Service
They were very professional, advised on what needed to be done, and I didn't have to wait that long. I appreciate everyone there @ Rich Mortons Mazda! A++ M~
by 2020 MAZDA CX-5 GRAND TOUR RESERVE Owner on 01/14/2024Verified Service
Just got my regular 5,000 mile service and all went well. Was in and out in just an hour. Thanks to the crew at Rich Morton's for a job well done.
by 2009 LINCOLN MKZ Owner on 12/02/2023Verified Service
Brought the car in for an excessive road noise issue. Wanted to insure there was not a hazardous condition involved. The mechanic diagnosed the problem correctly and made the necessary repair. The car drives quietly again.
by 2021 MAZDA CX-30 SELECT Owner on 12/02/2023Verified Service
Rich Morton has kept my car in tip-top shape and always thoroughly communicates their recommendations and reasons for those recommendations
by 2012 MAZDA MAZDA3I Owner on 11/19/2023Verified Service
Service center has always been very professional and timely in all their services. I appreciate the videos of the car inspection and explanation of what needs to be repaired. They take great care of my car.
by 2013 MAZDA CX-5 GRAND TOURING Owner on 11/05/2023Verified Service
Service was very efficient, and I loved watching the video on my phone that showed everything that was checked.
by Morton Mazda on 11/07/2023
Thank you! We appreciate your feedback on our service department. we look forward to you next time!
by 2016 MAZDA CX-3 TOURING Owner on 10/27/2023Verified Service
The service at Rich Morton Mazda is excellent. They do a video inspection of the vehicle that is shared with me. It keeps me in the loop. I've been a loyal customer for many years. They keep my Mazda running excellent.
by Morton Mazda on 11/07/2023
Thank you for sharing such kind words about our service department! We look forward to assisting you next time!
by 2020 MAZDA CX-5 SPORT Owner on 10/06/2023Verified Service
Service at your dealership has always been outstanding. This goes back to the Mercury days. I have always taken the vehicles back for all services which includes replacement tires and wipers. Thanks you, see you at the next checkup cycle. Ron
by 2005 MAZDA TRIBUTE I Owner on 10/05/2023Verified Service
I been going here for years having my truck serviced.
I haven't been disappointed thus far with the work.
by Morton Mazda on 11/07/2023
Thank you for your continued business! We look forward to seeing you next time!
by 2024 MAZDA CX-90 PREMIUM Owner on 09/04/2023Verified Service
Extremely impressed with the level of service at Rich Morton's; and is the reason I purchased my CX-90 there--this after being a life-long GM customer!
by Gary S. on 08/13/2023Verified Service
Provide a video of the maintenance inspection and recommended services. Very timely in completing the service while I waited.
by 2020 MAZDA CX-5 TOURING Owner on 08/07/2023Verified Service
I was in and out in the time promised. They provided a video of my car's engine and tires and the reason for the services that they recommended. The service writer was friendly. The facilities for waiting are comfortable.
by 2022 MAZDA 3 SELECT Owner on 08/05/2023Verified Service
They were very professional, was sent a video of the 21 point inspection, comfortable waiting room, and all the work was completed within about an hour. M~
by 2010 MAZDA MAZDA3S Owner on 07/21/2023Verified Service
My car was towed to the dealership , unsafe to drive. They thoroughly examined the car and dealt with the problem. They were prompt, efficient and courteous.
by Morton Mazda Team on 07/22/2023
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
by 2004 MAZDA MX-5 MIATA SPEED Owner on 06/25/2023Verified Service
I went to get a key programmed and they wanted to charge me over $2500 to replace the ECU.
I took the car home, got instructions from Miata, USA and programmed my key in 10 minutes.
Im in the process of filing a law suit
by 2018 MAZDA 6 GRAND TOURING RESERVE Owner on 06/06/2023Verified Service
The service was completed at the estimated time. A video was shared showing what work was performed. Staff was friendly and courteous.
by Morton Mazda Team on 07/22/2023
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
