by 2021 CHEVROLET BLAZER 2LT Owner on 03/24/2025Verified Service
went in fpr.transmisson service and oil change told 2.5hrs. Then they came back with need air and cabin filter and alignment done. Told them to go ahead and do it since they had it. ended up being 5hr wait total. when I ask for.copy of alignment it was all green and ask why I needed one.
by Reliable Chevrolet Missouri on 03/26/2025
We appreciate you allowing us to service your vehicle. Our goal is to provide thorough and timely service, and sometimes additional services may be recommended based on the vehicle's condition. If you have any further concerns or need clarification, please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com. He would be happy to assist you. We value your business and look forward to resolving any questions you may have.
by 2016 CHEVROLET SILVERADO K1500 LTZ Owner on 02/07/2025Verified Service
Almost everything went great. I was a little disappointed that they had erased all our service records since we bought the truck from Reliable in 2016 and only had it serviced there. My husband passed in 2021 and the pickup mostly sat in the garage since then and I forgot to service it. I was depending on those records to know what to do.
by Reliable Chevrolet Missouri on 02/11/2025
Thank you for sharing your experience with us. We're glad to hear that most aspects of your visit went well, but we sincerely apologize for the inconvenience caused by the loss of your service records. We understand how important those records are, especially as you navigate maintaining your vehicle after such a difficult time. Your trust and satisfaction are very important to us, and we're here to support you however we can.
by 2004 TOYOTA 4RUNNER SR5/SPORT EDITION Owner on 01/05/2025Verified Service
Oil change was fine. Technician did some diagnostic tests and disabled my VSC tracking on my vehicle. They denied that they caused this
This happened once before at Midas on a routine oil change and tire rotation. I'll just pay the cost to get this corrected.
by Reliable Chevrolet Missouri on 01/13/2025
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced and understand your frustration. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com so we can discuss this situation further and work toward a resolution. Your satisfaction is important to us, and we'd like the opportunity to assist you.
by 2019 GMC ACADIA SLT-1 Owner on 11/02/2024Verified Service
Technician was incompetent - simple procedure to change the battery and oil turned into an all day issue after the Tech caused an electrical arc damaging the vehicle, breaking the battery connector and damaging fuses.
This is the second time this year that a technician at Reliable Chevrolet has damaged my vehicles
by Reliable Chevrolet on 11/05/2024
Thank you for sharing your experience, and we sincerely apologize for the issues you've faced during your service visits. This is certainly not the level of care we strive to provide. We would like to address your concerns directly. Please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com, so we can work towards a resolution and ensure your vehicle is taken care of properly. Thank you for your understanding, and we hope to hear from you soon.
by 2013 CHEVROLET EQUINOX LT Owner on 09/24/2024Verified Service
Jenny (Service Advisor), and the whole Service Team (even Andy), did a great job. The service tasks were done right and in a timely manner. Jenny set the right expectations (time and cost) with us. She epitomized "under promise & over deliver!
Thank you. When we need service again, Reliable Chevrolet will be our preferred provider!
by Reliable Chevrolet Missouri on 09/26/2024
Thank you for your fantastic review! We're thrilled to hear that Jenny and our service team exceeded your expectations. Your trust in us means a lot, and we look forward to serving you again in the future. Safe travels with your Equinox!
by 2024 CHEVROLET SILVERADO K2500HD LT Owner on 08/19/2024Verified Service
I did not take my new truck in for service on 8/8/24. I stopped at the dealership two weeks ago (on 8/5) to check on the status of the running boards that were part of the purchase price from two months earlier... and they had never even placed the order to get the running boards in stock!!!! It has been two weeks since that time and still no response/phone call to get them installed (2.5 months after taking delivery of the truck!!!!
by Reliable Chevrolet MO on 08/26/2024
Thank you for bringing this to our attention. We sincerely apologize for the delay and the lack of communication regarding your running boards. This situation is far from the level of service we aim to provide, and we understand your frustration. We would like to resolve this as quickly as possible. Please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com. Thank you for your patience.
by 2022 CHEVROLET EQUINOX LT Owner on 08/13/2024Verified Service
They installed the front license plate bracket and damaged the bumper. They scheduled me for a windshield repair and when I got there I was told it couldn't be done because the repair person wasn't there. The service guys I dealt with weren't professional at all.
by Reliable Chevrolet MO on 08/23/2024
Thank you for bringing this to our attention. We're truly sorry to hear about the damage to your bumper and the inconvenience you faced with your windshield repair. This is not the level of service we strive to provide, and we want to make it right. Please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com, so we can address these issues promptly. We appreciate your feedback and the opportunity to improve your experience.
by 2023 CHEVROLET SILVERADO K1500 LTZ Owner on 08/02/2024Verified Service
The service advisor was nice and very informative, service was done in timely manner, I did asked to have a condensing water drip fixed that drips on exhaust and makes a terrible popping noise, people are always looking at me and the truck as there is something wrong, was told that it was a design problem,,, they as in GM needs to find a fix for this problem!!
by 2017 JEEP CHEROKEE LIMITED Owner on 05/20/2024Verified Service
If I could give 0 stars I would I have dropped my car off with them multiple times and they are not willing to try and get me a proper diagnosis or fix without just randomly throwing parts at it and charging me money.. if I never have to go back there again I won't. I highly recommend not going to them for anything
by Reliable Chevrolet MO on 05/31/2024
Thank you for taking the time to leave us a review. We understand your frustration and apologize that your experience with our service department fell short of your expectations. We take all customer feedback seriously and use it to improve our service. We would appreciate the opportunity to discuss your concerns in more detail. Please contact our Service Director, Justin Moore, directly at Jmoore05@vtaig.com at your earliest convenience to schedule a meeting or discuss your vehicle's diagnosis and repair options.
Sincerely,
The Reliable Chevrolet Service Team
by 2018 CHEVROLET COLORADO Z71 Owner on 04/29/2025Verified Service
When making an appointment, the person you speak with needs more info. One item I wanted checked was my tow plug. She neglected to tell me this may take several days.
I didn't have several days.
Reliable is 1 and half hours from my home.
by 2007 CHEVROLET SILVERADO C1500 CLASSIC Owner on 04/05/2025Verified Service
Great guys! A bit pricey but great all the way around if you want your cars or trucks work on and done right your gonna have to spend a little bit and they do the job right The first time!! Thank you!!
by 2023 CHEVROLET TRAVERSE LT Owner on 02/12/2025Verified Service
I like everything about Reliable. They get you in and get you out. And Michel Brown (Service Advisor) is very knowledgeable and very customer oriented
by Reliable Chevrolet Missouri on 02/17/2025
Thank you for your positive feedback! We're thrilled to hear you appreciate our quick and efficient service. We're also delighted that you had a great experience with Michel, our Service Advisor. We're proud to have knowledgeable and customer-oriented team members. We strive to make every visit a positive one, and we appreciate you taking the time to share your experience. We value your business and look forward to seeing you again at Reliable Chevrolet!
by 2022 CHEVROLET SILVERADO LTD K1500 RST Owner on 02/10/2025Verified Service
Every day I got notice from shop explaining where they were in my repairs and informed on time line to when it should be finished.
by Reliable Chevrolet Missouri on 02/12/2025
Thank you so much for your 5-star review! We're thrilled to hear that you appreciated the consistent communication and updates you received throughout the repair process. We believe keeping our customers informed every step of the way is essential, and we're glad you found it helpful to be notified daily about the progress and timeline for completion. We value your business.
by 2018 CHEVROLET EQUINOX PREMIER Owner on 02/02/2025Verified Service
good deal on a new battery i needed but took 3 hrs waiting to get it done. waiting room was cold too
by Reliable Chevrolet Missouri on 02/04/2025
Thank you for sharing your experience! We're glad to hear that you were happy with the deal on the new battery. However, we sincerely apologize for the long wait and the uncomfortable temperature in the waiting room. Your feedback is important to us, and we'll work on improving both our wait times and the comfort of our customer areas. We appreciate your patience and hope to provide a better experience next time.
by 2017 CHEVROLET SILVERADO K1500 LTZ Owner on 01/27/2025Verified Service
I went in to get routine service. Was greeted at the door and got right in. Justin was there and was very respectful. Thank you Reliable Chevrolet for being so professional snd getting the job done!!!
by Reliable Chevrolet Missouri on 01/29/2025
Thank you for taking the time to share your positive experience! We're thrilled to hear that Justin provided such professional and respectful service during your routine maintenance visit. Our team at Reliable Chevrolet strives to make every customer interaction smooth, welcoming, and efficient. We appreciate your kind words and are glad we could meet your service needs with the highest level of professionalism. Thank you for choosing us for your vehicle care!
by 2017 FORD ESCAPE SE Owner on 01/23/2025Verified Service
Quick and honest and to the point about what was wrong and recommend we take it to Ford because of what the problem was
by Reliable Chevrolet Missouri on 01/27/2025
Thank you for your feedback! We're glad we could provide you with a quick and honest assessment of your vehicle's issue. Our goal is always to ensure you have the best guidance, and we appreciate you for taking the time to leave us a review. Please don't hesitate to reach out if you need any additional support or have further questions!
by 2016 NISSAN ROGUE S/SL/SV Shopper on 01/08/2025Verified Purchase
I had a wonderful experience. Maurice was our salesman and we just loved him! He went above and beyond for us!
by Reliable Chevrolet Missouri on 01/13/2025
Thank you so much for your wonderful review! We're thrilled to hear that Maurice provided an exceptional experience for you. Our team takes pride in going above and beyond for our customers, and we're delighted that Maurice could make your visit special. We hope to see you again soon and appreciate you taking the time to share your positive feedback!
by 2017 CHEVROLET SUBURBAN K1500 PREMIER Owner on 01/08/2025Verified Service
Took my suburban to replace the sensor and they messed up the dashboard and now they want me to pay for that
by Reliable Chevrolet Missouri on 01/10/2025
We sincerely apologize for the situation you've described. This is not the experience we want for our customers, and we would like to address your concerns promptly. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com so we can work towards a resolution. Thank you for bringing this to our attention.
by 2009 CHEVROLET COBALT LT Owner on 12/09/2024Verified Service
They did not reset the oil life feature. I just got the oil changed and the oil life button reads 9%. I am going to have to take it back to the dealer to have them reset it so it does not drive me crazy.
by Reliable Chevrolet on 12/13/2024
Thank you for your feedback. We apologize for the oversight regarding the oil life reset and understand how it can be frustrating. We want to ensure everything is taken care of properly for you. Please contact Justin Moore, our Service Director, at Jmoore05@vtaig.com, to address any other concerns you may have. We appreciate your patience and look forward to resolving this for you
by 2024 CHEVROLET EQUINOX LT Owner on 11/27/2024Verified Service
I worked with Mike and Andy and they were very professional and helped me get my car in order definitely going back to see them
by Reliable Chevrolet on 12/02/2024
Thank you for sharing your positive experience! We're thrilled to hear that Mike and Andy provided you with professional service and helped get your car in order. We truly appreciate your trust and look forward to assisting you again in the future!
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Service Information
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9,957 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Reliable Chevrolet Missouri specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Reliable Chevrolet Missouri specializes in these makes, in addition to many others.
Buick
Chevrolet
Ford
GMC
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
Discover reliable and affordable auto repair in Springfield at Reliable Chevy. We're called reliable for a reason: you'll always find fast and dependable service every time you come in. We are conveniently located at 3655 S Campbell Ave right next to...
What do verified customers think about Reliable Chevrolet Missouri in Springfield, MO? Verified customers who visit Reliable Chevrolet Missouri in Springfield, MO rate this business 4.2 out of 5 stars, with 781 reviews. 9,957 customers favorited this location.How can I contact Reliable Chevrolet Missouri in Springfield, MO? To reach the sales team at Reliable Chevrolet Missouri in Springfield, MO, call (844) 549-1305. To reach the service department, call (844) 559-1183How can I schedule a service appointment with Reliable Chevrolet Missouri in Springfield, MO? You can schedule a service appointment at Reliable Chevrolet Missouri in Springfield, MO through CARFAX.What are the shop amenities offered by Reliable Chevrolet Missouri in Springfield, MO? Reliable Chevrolet Missouri in Springfield, MO offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Reliable Chevrolet Missouri in Springfield, MO have a service center? Yes, Reliable Chevrolet Missouri in Springfield, MO does have a service center. You can contact the service department at (844) 559-1183.
