by 2023 KIA CARNIVAL LX Owner on 12/26/2024Verified Service
They did not was or detail my vehicle. They had it for hours with no update done nor the part they were supposed to have or the replacement buttons that they damaged from spilling coffee inside my vehicle from the previous recall visit.
by 2011 KIA SOUL +/!/SPORT Owner on 12/24/2024Verified Service
Quality service great communication very nice customer concierge service, waiting room. All staff was very friendly and helpful wait time
with minimal.
by 2017 KIA SPORTAGE LX Owner on 12/12/2024Verified Service
Major work but done over night and had the car the next day, late morning. They are generally able to shuttle me to work & back so that is a big plus!!
by 2022 KIA K5 GT LINE Owner on 12/01/2024Verified Service
They changed something that was a recall which is appreciated, however the tire rating between this visit and the last were contradictory.
by 2022 KIA K5 GT LINE Owner on 11/30/2024Verified Service
Service Dept is great, sales manager on my new kia sportage not so great, won't b back to regal, sad to say after my last 4 kias
by 2008 MAZDA MX-5 MIATA Owner on 11/28/2024Verified Service
Great customer service and quick delivery of service .short wait time would recommend to others to have their car serviced by this dealer.
by 2023 KIA SPORTAGE LX Owner on 11/25/2024Verified Service
Great customer service and quick delivery of car . Service advisor very helpful and friendly.would recommend to everyone.
by 2021 KIA TELLURIDE SX Owner on 11/23/2024Verified Service
The staff was friendly and apologetic however, I was told it would take an hour and a half. But it took 5 1/2 hours. The car was sitting there for hours not being worked on.
by 2012 KIA OPTIMA SX Owner on 11/21/2024Verified Service
Car was not fixed when I picked it up they came and towed it to relook at it, i call everyday with no answers as to what's wrong or when it's getting fixed
by 2023 KIA SPORTAGE EX Owner on 11/19/2024Verified Service
I didn't like having to wait two hours when I came in they said one hour. They did wash my car which really needed it. I assume they rotated the tires and changed the oil. All the warnings I had disappeared so I'm thinking they did good.
by 2016 KIA OPTIMA HYBRID Owner on 11/18/2024Verified Service
They aparently don't know how to change a headlight on a kia car and kept me there for three hours only to tell me it was my fault.
by 2023 KIA SPORTAGE SX Owner on 11/15/2024Verified Service
Service was excellent. My service advisor Jeremy kept me informed during the process and things went smoothly.
by 2022 KIA TELLURIDE EX Owner on 11/06/2024Verified Service
Great as usual. Kelsea, always takes good care of me. Service done care cleaned before the estimated time.
by 2024 KIA SORENTO SX/X-LINE SX PRES Owner on 11/06/2024Verified Service
Went in to make appointment and they said how about right now and I told them if they could get me done and out the door by 9:00 a.m. I was done and on the road by 8:20 a.m. very very happy
by 2016 KIA SOUL EXCLAIM Owner on 11/03/2024Verified Service
They keep trying to get me to do a radiator flush..that I did in January. They don't keep good records .
by 2021 KIA SELTOS SX Owner on 10/25/2024Verified Service
Jonathan Benitez was absolutely amazing. Best experience I've ever had at any dealership! I felt so comfortable the whole time! He was with me the whole step of the way thank you so much for a great experience.
by 2017 KIA SEDONA LX Owner on 10/16/2024Verified Service
69000 miles and NOW a camera goes out causing a continuous message to check emergency braking. Brakes and starter motor replaced in the past 3 months. Kia did a timely repair and kept me informed. Just frustrating!
by 2023 KIA TELLURIDE EX Owner on 09/22/2024Verified Service
Not a good experience tires were rotated and had to take it back twice because tire light was showing on my dash.Regal Kia dropped the ball and my paper work showed tires were checked.I might need to start going to a different Kia Dealership.
by 2022 KIA TELLURIDE EX Owner on 09/13/2024Verified Service
It was exceptionally quick and they gave me a good car wash. Kelsey took care of me as if I was family.
by 2021 KIA FORTE GT Owner on 08/26/2024Verified Service
I've been taking my vehicles to Regal Kia for service for 15+ years and they are always fantastic! I highly recommend them for all of your service needs.
