by 2015 KIA OPTIMA LX Owner on 03/26/2026Verified Service
Raymond Kia of Antioch has beed a great place for me and my Kia. The staff are friendly and even remember me from past visits. The new location east of Antioch is really nice and comfortable with plenty of space for car owners to relaxe while the maintenance team does their thing.
by Raymond Chevrolet on 03/27/2026
Thank you for your wonderful review! I appreciate your kind words about the staff at Raymond Kia of Antioch and am thrilled to hear that you feel welcomed and comfortable during your visits. We strive to create a positive experience for all our customers and their vehicles. We look forward to seeing you again!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2019 CHEVROLET EQUINOX LT Owner on 02/07/2026Verified Service
Great service. But went in with one tire monitor working. Got my tires rotated. Went to check my tire pressure afterwards. And now have no working tire monitors. Had one replaced last year. When I bought four new tires. I have not had a chance to contact service about this issue yet.
by Raymond Chevrolet on 02/08/2026
Thank you for your feedback. I am glad to hear you received great service at Raymond Chevrolet. I understand your concern regarding the tire monitors and appreciate you bringing this to our attention. Please feel free to reach out to me directly at your convenience to discuss this further. I look forward to hearing from you.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2022 KIA K5 EX Owner on 02/07/2026Verified Service
Service was excellent Friendly and efficient as well. My only problem was that I was told when I set up the appointment, that parts were available for the recall that is open. They were not! It requires another visit that is an hour away form my home.
by Raymond Chevrolet on 02/07/2026
Thank you for your feedback. I'm glad to hear that you found our service excellent, friendly, and efficient. I understand your frustration regarding the recall parts not being available as promised and appreciate you bringing this to my attention. Please feel free to reach out to me directly so I can assist with scheduling your next visit at Raymond Chevrolet. Your satisfaction is important to us, and we want to ensure a smoother experience in the future. Thank you again for your input.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2022 KIA SORENTO S Owner on 12/13/2025Verified Service
Matt was very helpful. When I asked how long it would be they said they were pretty busy and it was going to take an hour and 40 minutes to have the service done. They were able to get the service done in less than an hour, and I was on my way I was very happy with my experience dealing with Matt. I am very pleased with the service that I have been receiving at your location.
by Raymond Chevrolet on 12/13/2025
Thank you for your wonderful feedback! We're happy to hear that Matt provided you with such helpful service and that we exceeded your expectations with the quick turnaround time. Your satisfaction is our priority at Raymond Chevrolet. We look forward to welcoming you back for your next visit!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2025 KIA SPORTAGE LX Owner on 11/29/2025Verified Service
My problem was only needing more help understanding all of the new programs that are available on these new cars. Cory Reese came to my rescue, things I thought were car problems were just new programs that I did not fully understand and he took all the time I needed to understand them better.
by Raymond Chevrolet on 11/29/2025
Thank you for your great review! I'm pleased to hear that Cory was able to assist you with understanding the new programs in your vehicle. At Raymond Chevrolet, we strive to ensure our customers feel confident and informed about their cars. We appreciate you taking the time to share your experience and hope to see you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by Steve R. on 10/30/2025Verified Service
Not thrilled that they said they had resolved the issue after an hour plus wait, only to have the same warning light come back on 10 miles after departing dealership. Return to wait another hour plus to find out they couldn't fix it then and had to return a third to time, a week later to finally have the warranty issue resolved.
by Raymond Chevrolet on 10/31/2025
Thank you for sharing your experience, Steve. I understand how frustrating it can be to deal with recurring issues, especially after multiple visits. Your feedback is valuable to us, and I appreciate you bringing this to our attention. We strive to ensure that all concerns are resolved efficiently. If you would like to discuss your experience further, please feel free to reach out to me directly at Raymond Chevrolet. Thank you for your patience.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 CHEVROLET TRAVERSE LT Owner on 10/29/2025Verified Service
I was less than satisfied with my previous visit where I was charged a service fee but they didn't make any repairs. I wrote a letter to the Service Manager and he promptly responded eager to make things right. He had me bring my car back in, they made the repair with no additional charge, and took a short ride with me to ensure I was satisfied. Raymond Chevrolet Service Department gives their best to ensure customer satisfaction.
by Raymond Chevrolet on 10/29/2025
Thank you for sharing your experience with us! I appreciate your understanding and am glad to hear that our Service Manager was able to address your concerns and provide a resolution. At Raymond Chevrolet, we strive to ensure customer satisfaction, and it's wonderful to know that our team was able to meet your needs. We look forward to seeing you again for any future services!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 1994 CHEVROLET CAMARO Z28 Owner on 10/26/2025Verified Service
Sorry I can't remember what Mr galecki's name was but he couldn't have been more cordial and helpful. The other fella service department that's been there I believe 18 years was also very kind and helpful. Would definitely recommend your service department again!!!
by Raymond Chevrolet on 10/26/2025
Thank you for your wonderful review, Stewie! I'm thrilled to hear you had a positive experience with our service department at Raymond Chevrolet. Our team, including Mr. Galecki, is dedicated to providing exceptional service, and it's great to know you felt that during your visit. We appreciate your recommendation and look forward to seeing you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2022 KIA SORENTO S Owner on 10/26/2025Verified Service
This was my first time going there with my new used Kia. David was the service manager that I met and I explained to him that this was my first time coming there he took very good care of me and said it would be done in an hour. It was done in less than that time and he explained to me any questions that I had. I enjoyed the service there very much.
by Raymond Chevrolet on 10/26/2025
Thank you for your wonderful review! I'm thrilled to hear about your positive experience with David and the service provided at Raymond Chevrolet. It's great to know that we could assist you with your new used Kia and address all of your questions promptly. We look forward to welcoming you back for your next visit!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2012 KIA OPTIMA SX Owner on 10/14/2025Verified Service
There isn't anything that I didn't like.
Matt in Service was exceptional. His professionalism, knowledge and communication skills made it a stress free experience. He was also efficient in returning calls. It was a textbook case in keeping a customer satisfied.
by Raymond Chevrolet on 10/14/2025
Thank you for your wonderful feedback! I'm pleased to hear that your experience with Matt in Service was exceptional. At Raymond Chevrolet, our team strives to provide professionalism and efficiency, and it's great to know that we can make your visit stress-free. I appreciate your kind words, and we look forward to seeing you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 KIA OPTIMA LX/S Owner on 10/11/2025Verified Service
Five-Star Service at Raymond Kia!
I had an amazing experience at Raymond Kia! The service was friendly, professional, and prompt. Cory greeted me with a smile and made the whole process smooth from start to finish. They got me in right away, and once the service was complete, everything was explained clearly. The entire service team was outstandingtruly a great group of people. Highly recommend Raymond Kia!
by Raymond Chevrolet on 10/11/2025
Thank you for your outstanding review! I'm pleased to hear that you had an amazing experience at Raymond Chevrolet. It's wonderful that Cory and our service team provided you with friendly and professional service. We appreciate your recommendation and look forward to welcoming you back next time!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 CHEVROLET SILVERADO K1500 LT Owner on 10/03/2025Verified Service
Raymond was able to sneak me in and give me options to repair truck along with guidance for repair. Best of all the parts were in stock and was able to wait for repair. The next best thing the vehicle was washed when complete.
Another great job by Raymond Chevrolet service department. That is why Raymond Chevrolet is my go to place for any automotive NEEDS.
Thank You
Bill Wagener
by Raymond Chevrolet on 10/03/2025
Thank you! I truly appreciate your kind words about our service department at Raymond Chevrolet. We're delighted to hear that we could assist you with your truck repairs and that you had a positive experience with our team. We strive to provide the best options and service for our customers. We look forward to seeing you again for any future automotive needs!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2019 CHEVROLET CRUZE LT Owner on 10/01/2025Verified Service
Communication was lacking during my most recent visit to Raymond Chevrolet, Antioch IL. I had to escalate to upper management to get a response. Ultimately, I received correspondence and they took care of me and my vehicle. This is the first time I've had this sort of issue, so I am counting it as a one off. I would still recommend this service center as they have always done great work with my husband and I's vehicles.
by Raymond Chevrolet on 10/04/2025
Thank you for sharing your experience with us, Lissa. I understand that communication is key, and I appreciate your feedback regarding your recent visit to Raymond Chevrolet. I'm glad to hear that our upper management was able to assist you and that your vehicle was taken care of. Your continued recommendation means a lot to us, and we look forward to providing you with the excellent service you've come to expect in the future. If you have any further concerns, please don't hesitate to reach out.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 CHEVROLET SILVERADO K1500 LT Owner on 09/18/2025Verified Service
service was fast and great. Raymond Chevy is the only place to buy and get great service. I have always been treated like a valued CUSTOMER. i have always been able to get my vehicle serviced when needed. the price is always fair. As a senior i always could use a break and service coupons always show up.
THANK YOU
Raymond Chevrolet
Yours truly
Bill Wagener
by Raymond Chevrolet on 09/18/2025
Thank you for your wonderful review, Bill! I'm thrilled to hear that you had a fast and great service experience at Raymond Chevrolet. It's our mission to treat our customers like family and provide fair pricing, especially for our valued senior customers. I'm glad the service coupons have been a helpful addition. We look forward to seeing you again!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 KIA OPTIMA LX/S Shopper on 09/08/2025Verified Purchase
Jerry was very aggressive when we asked for communication regarding the finance person. We waited for over 2 hours to sign paperwork on a cash deal when we were told over and over again "it'll be quick". Second terrible experience at raymond kia and will never be buying a car there again. If I could leave a 0 star I would.
by Raymond Chevrolet on 09/10/2025
Thank you for sharing your experience, Jerry. I understand your frustration with the delays and communication during your visit. At Raymond Chevrolet, we strive for excellent customer service, and your feedback is important to me. I encourage you to contact me directly so I can address your concerns. Thank you for your input.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2016 FORD MUSTANG Shopper on 08/19/2025Verified Purchase
Great people to work with, They was right on with everything, and Trueful,When the Deal was made I walked out and was very satisfied and felt very Good about everything that was said..Very Nice people to work with..No question left not answer..
Thanks Raymond Chevrolet
by Raymond Chevrolet on 08/20/2025
Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with us at Raymond Chevrolet. It's our goal to ensure our customers feel satisfied and informed throughout the process. We appreciate your kind words and hope to see you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2019 CHEVROLET EQUINOX LT Owner on 08/08/2025Verified Service
They did not ensure that my oil drain was properly put back on. I've been going there for 5 years and more than half of my visits result in me coming back to have them fix somethjng silly. This time they did not put my valve stem back on. But in the past they not re set my tire censors among many other things. I would not recommend going there.
by Raymond Chevrolet on 08/11/2025
Thank you for sharing your experience with us. I understand your frustration regarding the oil drain and valve stem issues, as well as past visits. At Raymond Chevrolet, we strive for excellence and appreciate your feedback as it helps us improve. Please reach out to me directly so I can discuss your concerns further. Your trust is important to us, and we hope to have the opportunity to regain it.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 KIA RIO LX/S Owner on 08/07/2025Verified Service
They have punch cards that supposedly get you a free oil change after you get all the punches but they wouldn't honor it.
**** Update: **** The service department wasn't aware that the cards could be redeemed for a different vehicle than they were punched for. Raymond reached out to me to say the service department has been made aware and made things right. Thank you for following up and following through!
by Raymond Chevrolet on 08/08/2025
Thank you for sharing your experience. I understand your frustration regarding the punch card for the free oil change. It's important for us to provide clarity on our promotions, so I encourage you to reach out to me directly at Raymond Chevrolet so I can address your concerns more thoroughly. Your feedback is appreciated, and we hope to improve your experience with us.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2024 KIA SOUL LX/S Owner on 07/30/2025Verified Service
The service on my KIA was fast, and completed on an outstanding manner. I highly recommend their service department. Also the service manager who checked me in to the service bay did an excellent job of keeping me informed as to the KIA's progress! Excellent job thank you!
by Raymond Chevrolet on 07/30/2025
Thank you for your wonderful review! We're thrilled to hear that you had a fast and outstanding service experience with your KIA. It's great to know that our service manager kept you informed throughout the process. Your recommendation means a lot to us at Raymond Chevrolet. We look forward to seeing you again for any future service needs!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 CHEVROLET TAHOE LT Owner on 07/28/2025Verified Service
The service guy who took care of us was very dismissive and not helpful as to figuring out what was actually wrong with our vehicle. We even have a warranty and he refused to use it to check and see what the actual problem was. My husband was very frustrated and annoyed that he was being talked down to like he didn't know what was going on. Not sure we'll be using your dealership anymore.
by Raymond Chevrolet on 07/30/2025
Thank you for sharing your experience with us. I understand how important it is to feel heard and supported, especially when dealing with vehicle issues. It's concerning to hear about the service interaction, and I appreciate your feedback. If possible, I invite you to contact me directly at Raymond Chevrolet so I can address your concerns more thoroughly. Your satisfaction is important to us.
Van Neff - General Manager - vneff@raymondchevrolet.com
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11,887 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Raymond Chevrolet specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Raymond Chevrolet specializes in these makes, in addition to many others.
What do verified customers think about Raymond Chevrolet in Antioch, IL?
Verified customers who visit Raymond Chevrolet in Antioch, IL rate this business 4.7 out of 5 stars, with 1,191 reviews. 11,887 customers favorited this location.
How can I contact Raymond Chevrolet in Antioch, IL?
To reach the sales team at Raymond Chevrolet in Antioch, IL, call (847) 648-9316. To reach the service department, call (847) 321-7253
How can I schedule a service appointment with Raymond Chevrolet in Antioch, IL?
