by 2018 CHEVROLET SILVERADO K1500 LT Owner on 09/18/2025Verified Service
service was fast and great. Raymond Chevy is the only place to buy and get great service. I have always been treated like a valued CUSTOMER. i have always been able to get my vehicle serviced when needed. the price is always fair. As a senior i always could use a break and service coupons always show up.
THANK YOU
Raymond Chevrolet
Yours truly
Bill Wagener
by Raymond Chevrolet on 09/18/2025
Thank you for your wonderful review, Bill! I'm thrilled to hear that you had a fast and great service experience at Raymond Chevrolet. It's our mission to treat our customers like family and provide fair pricing, especially for our valued senior customers. I'm glad the service coupons have been a helpful addition. We look forward to seeing you again!
Van Neff - General Manager - vneff@raymondchevrolet.com
by Bkellogg59@gmail C. on 09/08/2025Verified Purchase
Jerry was very aggressive when we asked for communication regarding the finance person. We waited for over 2 hours to sign paperwork on a cash deal when we were told over and over again "it'll be quick". Second terrible experience at raymond kia and will never be buying a car there again. If I could leave a 0 star I would.
by Raymond Chevrolet on 09/10/2025
Thank you for sharing your experience, Jerry. I understand your frustration with the delays and communication during your visit. At Raymond Chevrolet, we strive for excellent customer service, and your feedback is important to me. I encourage you to contact me directly so I can address your concerns. Thank you for your input.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2016 FORD MUSTANG Shopper on 08/19/2025Verified Purchase
Great people to work with, They was right on with everything, and Trueful,When the Deal was made I walked out and was very satisfied and felt very Good about everything that was said..Very Nice people to work with..No question left not answer..
Thanks Raymond Chevrolet
by Raymond Chevrolet on 08/20/2025
Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with us at Raymond Chevrolet. It's our goal to ensure our customers feel satisfied and informed throughout the process. We appreciate your kind words and hope to see you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2019 CHEVROLET EQUINOX LT Owner on 08/08/2025Verified Service
They did not ensure that my oil drain was properly put back on. I've been going there for 5 years and more than half of my visits result in me coming back to have them fix somethjng silly. This time they did not put my valve stem back on. But in the past they not re set my tire censors among many other things. I would not recommend going there.
by Raymond Chevrolet on 08/11/2025
Thank you for sharing your experience with us. I understand your frustration regarding the oil drain and valve stem issues, as well as past visits. At Raymond Chevrolet, we strive for excellence and appreciate your feedback as it helps us improve. Please reach out to me directly so I can discuss your concerns further. Your trust is important to us, and we hope to have the opportunity to regain it.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 KIA RIO LX/S Owner on 08/07/2025Verified Service
They have punch cards that supposedly get you a free oil change after you get all the punches but they wouldn't honor it.
**** Update: **** The service department wasn't aware that the cards could be redeemed for a different vehicle than they were punched for. Raymond reached out to me to say the service department has been made aware and made things right. Thank you for following up and following through!
by Raymond Chevrolet on 08/08/2025
Thank you for sharing your experience. I understand your frustration regarding the punch card for the free oil change. It's important for us to provide clarity on our promotions, so I encourage you to reach out to me directly at Raymond Chevrolet so I can address your concerns more thoroughly. Your feedback is appreciated, and we hope to improve your experience with us.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2024 KIA SOUL LX/S Owner on 07/30/2025Verified Service
The service on my KIA was fast, and completed on an outstanding manner. I highly recommend their service department. Also the service manager who checked me in to the service bay did an excellent job of keeping me informed as to the KIA's progress! Excellent job thank you!
by Raymond Chevrolet on 07/30/2025
Thank you for your wonderful review! We're thrilled to hear that you had a fast and outstanding service experience with your KIA. It's great to know that our service manager kept you informed throughout the process. Your recommendation means a lot to us at Raymond Chevrolet. We look forward to seeing you again for any future service needs!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 CHEVROLET TAHOE LT Owner on 07/28/2025Verified Service
The service guy who took care of us was very dismissive and not helpful as to figuring out what was actually wrong with our vehicle. We even have a warranty and he refused to use it to check and see what the actual problem was. My husband was very frustrated and annoyed that he was being talked down to like he didn't know what was going on. Not sure we'll be using your dealership anymore.
by Raymond Chevrolet on 07/30/2025
Thank you for sharing your experience with us. I understand how important it is to feel heard and supported, especially when dealing with vehicle issues. It's concerning to hear about the service interaction, and I appreciate your feedback. If possible, I invite you to contact me directly at Raymond Chevrolet so I can address your concerns more thoroughly. Your satisfaction is important to us.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 KIA FORTE FE/LXS Owner on 07/10/2025Verified Service
Raymond Kia has always provided me with top notch service. This was no exception and David was outstanding in providing me with updates as my service was being completed. I can't say thank you enough to the Raymond Auto Group for everything they have done for us from Sales to Service and everything in between for the many vehicles and years we have been a customer.
by Raymond Chevrolet on 07/10/2025
Thank you so much for your wonderful review! I truly appreciate your kind words about Raymond Chevrolet and am thrilled to hear that David provided you with outstanding service and updates. Your loyalty as a customer means the world to us, and we're grateful for the opportunity to serve you over the years. We look forward to assisting you again in the future!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 CHEVROLET SILVERADO K1500 RST Owner on 06/26/2025Verified Service
technician didn't find the problem, let alone fix it. plus i had to call them for updates. issue still exists! this is the 2nd time i've brought this vehicle in for service (different problems) and neither trip was anything "fixed"! i'm not impressed to say the least...
by Raymond Chevrolet on 06/26/2025
Thank you for your feedback. I understand your frustration regarding the service experience with your Chevrolet Silverado. It's important for us at Raymond Chevrolet to ensure that every issue is addressed and resolved. I encourage you to reach out to me directly so I can address your concerns more thoroughly. Your satisfaction is important to us, and we appreciate the opportunity to improve.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 CHEVROLET TRAX 1LT Owner on 06/09/2025Verified Service
They did a good job on the vehicle but the communication was poor! There was no call, text or e-mail letting me know the status on when the car would be finished. I had to call at 6:15pm to see if or when the car would be finished and was told that it would not be ready until the next day!
by Raymond Chevrolet on 06/09/2025
Thank you for your feedback! I am glad to hear that you were satisfied with the work done on your Chevrolet Trax. However, I understand your concerns regarding communication and truly appreciate your input. Ensuring our customers are informed is important, and we are working to improve this aspect. If you'd like to discuss your experience further, please feel free to reach out to us at Raymond Chevrolet. We appreciate your support!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2019 CHEVROLET SILVERADO K1500 LT Owner on 06/04/2025Verified Service
Setting up the appointment was easy and quick for a same day appointment. The service writer kept me informed. The service tech was able to diagnose, fix the problem/update software, and test drive to ensure the codes did not come back. Total time was less than an hour.
by Raymond Chevrolet on 06/04/2025
Thank you for your wonderful review! We're thrilled to hear that you had a quick and seamless experience setting up your same-day appointment at Raymond Chevrolet. It's great to know that our service writer kept you informed and that our technician efficiently diagnosed and resolved your issue. We appreciate your trust in us and hope to see you again for any future needs!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2021 KIA SOUL LX/X LINE/S Owner on 04/28/2025Verified Service
Excellent. Matt at Raymond Kia Antioch. ILL., was so nice and helpful. I had a recall on my 2021 Kia Soul and it turned out that I needed a new engine. He explained the work required and how long all this takes. My car is running perfectly and all went very well at Kia. Thanks Matt!
by Raymond Chevrolet on 04/28/2025
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Raymond Chevrolet. It's great to know that Matt was helpful in addressing the recall and that your 2021 Kia Soul is running perfectly now. We appreciate your kind words and hope to see you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by Jonzeeb@gmail C. on 04/24/2025Verified Service
Came in for hopefully what was a few small updates, got them accomplished timely and found a faulty pump that shorted out, and was luckily replaced very easily, even asked them to get the
Oil change done as well. Carlie was very sweet on making sure my time wasn't wasted while i was waiting. She even asked if they could wash it. Loved it.
by Raymond Chevrolet on 04/24/2025
Thank you so much for your wonderful review! We're thrilled to hear that your updates and oil change were completed in a timely manner and that Carlie provided excellent service during your visit. At Raymond Chevrolet, we always strive to ensure our customers have a great experience. We appreciate your feedback and hope to see you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 KIA SPORTAGE LX Owner on 04/16/2025Verified Service
I'm really upset with my service this time!! My miles and days for next service didn't get reset! My tires weren't rotated! Normally I'm very happy with my service as well as customer service but it just didn't seem like it was there like it was at the old location. Not sure if I will go back there..
by Raymond Chevrolet on 04/18/2025
Thank you for sharing your experience with us. I understand your frustration regarding the service issues you've encountered with your vehicle. At Raymond Chevrolet, we strive to maintain high standards, and it's important to us that you receive the quality service you expect. Please consider reaching out to me directly so I can discuss this with you further and learn more about your experience. I appreciate your feedback and hope to regain your trust in the future.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2018 CHEVROLET SILVERADO K1500 LTZ Owner on 03/22/2025Verified Service
What I didn't like is I spent 30,000 dollars on a truck tire pressure sensor were not working before I bought it they were supposed to fix it brought it to them once to fix they said they fixed it lasted a week and stopped working a week later I bring it and they charge me $220.00 dollars to fix it witch I think should off been fixed the first time not happy
by Raymond Chevrolet on 03/24/2025
Thank you for sharing your experience with us. I understand your frustration regarding the tire pressure sensor on your truck, especially after spending a significant amount on your purchase at Raymond Chevrolet. I appreciate your feedback and would like to resolve this matter. Please reach out to me directly so we can discuss how we can assist you further and ensure you're satisfied with your vehicle. Thank you for giving us the opportunity to address your concerns.
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2016 GMC YUKON/DENALI Owner on 03/03/2025Verified Service
Raymond auto techs do quality work - I brought a warranty issue to them that the poor installation of my sunroof weather strip was installed incorrectly by Woody GMC (stay away from them!)
They corrected the issue and I am one happy customer. All my service will now be done with this great dealership. Thanks!
by Raymond Chevrolet on 03/03/2025
Thank you for your wonderful review! We're thrilled to hear that our talented techs at Raymond Chevrolet were able to address the warranty issue with your sunroof weather strip and make you a happy customer. We appreciate your trust in us and are excited to serve you for all your future service needs. Thank you for choosing Raymond Chevrolet!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2015 CHEVROLET TAHOE LT Owner on 02/10/2025Verified Service
Great Service once again from Raymond Chevrolet. From the time I meet Chris the Service Advisor till the time I picked up the vehicle I was kept informed on progress. Service tech did a great job doing the work. I have no worries taking my vehicles to Raymond for service as I know the job will be done right.
by Raymond Chevrolet on 02/11/2025
Thank you for your wonderful review! We are thrilled to hear that you had a great experience at Raymond Chevrolet. It's fantastic to know that Chris and our service team kept you informed and took great care of your vehicle. We appreciate your trust in us and look forward to serving you again in the future!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 CHEVROLET SILVERADO K1500 RST Owner on 01/27/2025Verified Service
My check engine light was on so I scheduled service. Upon my arrival, Carlie was my service rep and she was amazing. She was very informative, looked up my extended warranty information and even got me a loaner vehicle for the evening.
Raymond Chevrolet, thanks for having Carlie as a member of your team!
by Raymond Chevrolet on 01/28/2025
Thank you for your wonderful review! We're thrilled to hear that Carlie provided you with exceptional service during your visit. It's great to know that she was able to assist you with your check engine light issue and arrange a loaner vehicle for you. We appreciate your kind words and your support of Raymond Chevrolet. We look forward to seeing you again soon!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2020 KIA TELLURIDE LX Owner on 09/25/2025Verified Service
Cory went above and beyond while our car was being serviced. He gave us timely updates and provided top notch customer service. Cory is a rock star!!
by Raymond Chevrolet on 09/25/2025
Thank you for your kind words! We're thrilled to hear that Cory provided you with exceptional service during your car's servicing. At Raymond Chevrolet, we strive to ensure our customers have a great experience, and it's wonderful to know Cory made a positive impact. We look forward to welcoming you back next time!
Van Neff - General Manager - vneff@raymondchevrolet.com
by 2022 KIA TELLURIDE SX Owner on 09/21/2025Verified Service
They did what needed to be done and had my car ready when they said it would be. Everyone was very friendly.
by Raymond Chevrolet on 09/22/2025
Thank you for your wonderful review! We at Raymond Chevrolet are thrilled to hear that you had a positive experience and that your car was ready as promised. Our team strives to be friendly and helpful, and it's great to know their efforts made an impact. We look forward to assisting you again in the future!
Van Neff - General Manager - vneff@raymondchevrolet.com
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Service Information
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10,695 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Raymond Chevrolet specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Raymond Chevrolet specializes in these makes, in addition to many others.
What do verified customers think about Raymond Chevrolet in Antioch, IL? Verified customers who visit Raymond Chevrolet in Antioch, IL rate this business 4.7 out of 5 stars, with 948 reviews. 10,695 customers favorited this location.How can I contact Raymond Chevrolet in Antioch, IL? To reach the sales team at Raymond Chevrolet in Antioch, IL, call (847) 648-9316. To reach the service department, call (847) 321-7253How can I schedule a service appointment with Raymond Chevrolet in Antioch, IL? You can schedule a service appointment at Raymond Chevrolet in Antioch, IL through CARFAX.Does Raymond Chevrolet in Antioch, IL have a service center? Yes, Raymond Chevrolet in Antioch, IL does have a service center. You can contact the service department at (847) 321-7253.
