by 2018 HONDA PILOT TOURING Owner on 07/05/2022Verified Service
Good communication on auto lock problem.
by 2022 HONDA RIDGELINE RTL Owner on 06/22/2022Verified Service
RSM Honda is very friendly, efficient, and professional
by Pam Fitzgerald on 06/23/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so happy that you find our dealership as very efficient and professional! We greatly appreciated your feedback. Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2017 HONDA ACCORD EXL Owner on 06/15/2022Verified Service
All employees are excellent, courteous, helpful.
by Pam Fitzgerald on 06/16/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your experience with our service team was helpful and that they were able to assist you! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2021 HONDA CR-V LX Owner on 06/06/2022Verified Service
Great dealership. Very professional and no hassles.
by Pam Fitzgerald on 06/08/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your experience with our service team was professional and that they were able to assist you! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2019 HONDA ODYSSEY EXL Owner on 06/04/2022Verified Service
Recall problem not fixed. We asked to check fluids and they did not
by 1998 HONDA ACCORD EX Owner on 05/30/2022Verified Service
efficient and thorough. Service writer was great to work with.
by Pam Fitzgerald on 05/31/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your service was completed efficiently! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2007 HONDA CIVIC LX Owner on 05/30/2022Verified Service
Excellent customer service.
by Pam Fitzgerald on 05/31/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that you found that our service team did an excellent job! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2017 HONDA ACCORD EXL Owner on 05/28/2022Verified Service
Fast, courteous service, as usual.
by Pam Fitzgerald on 05/31/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so happy to hear that your service was done in a timely manner and that our service team was able to assist you! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2008 HONDA CIVIC EXL Owner on 05/08/2022Verified Service
Fast and simple transaction very good communicating with customers
by Pam Fitzgerald on 05/09/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your service was done quickly and that our service team did a great job! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2006 HONDA ODYSSEY EXL Owner on 05/04/2022Verified Service
I took the car with a completely dead battery (wouldn't even unlock with the FOB dead) in after getting AAA to jump it. No problems driving it so my assumption is it is a battery, not the alternator. While they let the car idle to see if the battery starts charging, the A/C pressure valve blows, releasing freon or whatever is in it, and the service advisor says, "odd, it isn't even running hot". So finally they take it back and recharge the battery in the shop (more than 30 minutes since I pulled in). The advisor comes out and says the alternator is bad and not recharging. I ask why would the battery being completely dead indicate that. There should be some charge. I indicated it is probably the battery (which is under warranty). He insisted and I felt trapped since I couldn't figure out why it might not be the battery since it was completely dead. So $900+ and a bunch of hours later I have a new alternator installed. I drive home. A day later I try to start the car. Battery is dead (wouldn't even unlock with the FOB dead). I call AAA they jump it and I drive up to the dealer with no issues and they immediately test it. Within 30 minutes I have a new battery and they replace the A/C relay. I confronted them on why they didn't try the battery and A/C relay since now I have studied up from things on the internet that a completely dead battery is probably an electrical drain. The service rep kept saying that it was procedure to look at the alternator, but finally admitted that he didn't consider the completely dead battery and it could be an electric drain from something else. So I haven't had an issue since replacing the relay and battery. I got ripped off for $900 for a $20 part and a warranty battery replacement. I have been going to this place for 20 years and have never been treated so badly.
by 2019 HONDA ACCORD SPORT Owner on 05/03/2022Verified Service
Great service, also Chris always accommodates!!!
by Pam Fitzgerald on 05/09/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your experience with our service team was great! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by Fernando L. on 04/26/2022Verified Service
Excellent attention and nice service good job
by Pam Fitzgerald on 04/28/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your experience with our service team was excellent! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2007 HONDA CIVIC LX Owner on 04/25/2022Verified Service
Excellent customer service.
by Pam Fitzgerald on 04/25/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad to hear that your experience with our service team was excellent! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2019 HONDA ACCORD HYBRID/EX Owner on 04/19/2022Verified Service
Easy in and easy out. Done in one day and everyone was very helpful.
by Pam Fitzgerald on 04/20/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so pleased to hear that you had an excellent experience with our service team and that we were able to complete your service in a timely manner! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2020 HONDA CIVIC EX Owner on 04/18/2022Verified Service
Oil was changed.
Filter was replaced.
Tires were rotated.
by Pam Fitzgerald on 04/20/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so pleased to hear that our service team did an excellent job! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2014 HONDA ACCORD SPORT Owner on 04/17/2022Verified Service
Excellent work. I recommend to everyone.
by Pam Fitzgerald on 04/18/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so pleased to hear that you had an excellent experience with our service team! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2019 HONDA HR-V SPORT Owner on 04/10/2022Verified Service
Prompt and courteous service.
by Pam Fitzgerald on 04/11/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad you found our service team courteous and that we were able to help you with your service in a timely manner! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2017 HONDA ACCORD EXL Owner on 04/10/2022Verified Service
All service reps are always courteous and knowledgeable.
by Pam Fitzgerald on 04/11/2022
Thank you for the 5 STAR review of RSM Honda's service department. We appreciated your very kind words and we are very glad to hear that your experience with our service team was great! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2013 HONDA ACCORD EX-L Owner on 04/07/2022Verified Service
Chris was very helpful and knowledgeable.
by Pam Fitzgerald on 04/08/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad you found Chris to be very helpful during your service experience! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
by 2017 HONDA CR-V TOURING Owner on 04/07/2022Verified Service
Great service from beginning to end!!
by Pam Fitzgerald on 04/08/2022
Thank you for the 5 STAR review of RSM Honda's service department. I am so glad you found your experience with our service team was great! Thank you for making RSM Honda your dealership of choice. Enjoy the road ahead!
