by 2023 SUBARU FORESTER LIMITED Owner on 04/26/2025Verified Service
I had a tire that was badly damaged and had to be replaced. Since they couldn't get a replacement tire until the next day, they gave me a loaner car to use. I had to get to a doctor appointment and the woman who helped me was wonderful. She went out of her way to get me out of there in time.
by Lithia Ramsey Subaru on 04/26/2025
Thank you for your wonderful review! I'm glad to hear that you had a positive experience at Lithia Ramsey Subaru, especially during a challenging situation with your tire. Our team strives to assist our customers, and it's great to know that our staff could help you get to your appointment on time. We appreciate your kind words and hope to see you again soon!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by Dpjackson75@gmail C. on 04/15/2025Verified Service
Contrary to my previous service visit with this shop, I was supremely disappointed with the service this visit. Paid for a repair that was previously diagnosed, was made to leave without the repair, with a "we'll have to get you in here another time, bill you for another couple hours". It's a 3 hour round trip for a simple wire repair. I was not happy
by Lithia Ramsey Subaru on 04/17/2025
Thank you for sharing your experience with us. I understand your frustration, especially with the need for a follow-up visit for what should have been a simple wire repair. Your feedback is invaluable and helps us enhance our service at Lithia Ramsey Subaru. Please reach out to us so we can address your concerns and ensure a more positive experience in the future. Thank you for bringing this to my attention.
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2025 SUBARU FORESTER TOURING Shopper on 04/04/2025Verified Purchase
Our experience was remarkable, from the time we walked in the front door till we left with our new Forester. Djala and Sidney were very professional, informative and genuinely personable. They thoroughly answered our questions and made us feel a valued part of the Subaru family. It was a pleasure doing business with them.
by Lithia Ramsey Subaru on 04/05/2025
Thank you for your positive feedback! We are glad to know about your experience at Lithia Ramsey Subaru and how DJala and Sidney made you feel like part of the Subaru family. We appreciate your kind words and we hope you enjoy your new Subaru Forester. We would love to see you again in the future!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2019 SUBARU LEGACY SPORT Owner on 01/28/2025Verified Service
PERFORMED TIRE REPAIR ON VEHICLE
OF MY 2019 SUBARU LEGACY 2.5 SPORT.
A SERVICE ADVISOR FROM RAMSEY SUBARU SAY
THE MAINTANCE DONT FOUND ANYTHING IT BE OKAY
FOR NOW ON OF PATRS LABOR OTHER TOTAL LINE AND PUT BACK ON
FOR GOOD BACK ON THE ROAD AGAIN.
THANKS WATING ROOM SERVICES AND SIT DOWN
IT IS A GOOD MAINTANCE SERVICES FOR ANY THINGS ON MODELS VEHICLE.
by Lithia Ramsey Subaru on 01/29/2025
Thank you for your kind words about your experience at Lithia Ramsey Subaru! We're glad to hear that we could assist with the tire repair on your 2019 Subaru Legacy 2.5 Sport and ensure you were back on the road. We appreciate your feedback regarding our maintenance services and waiting area. We hope to see you again for any future needs! Safe travels!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2014 SUBARU FORESTER 2.5I PREMIUM Shopper on 01/11/2025Verified Purchase
We bought a used Forrester for our daughter, and was very pleased with the experience. Matt, our salesman was courteous, attentive and quick to find answers to any questions or issues we had. We felt like we got a fair price for a quality used vehicle.
by 2020 SUBARU FORESTER LIMITED Owner on 01/08/2025Verified Service
Service was great! Anna helped me with quotes for new tires beforehand and then set up an appointment after the tires came in. She was great and gave me a loaner for the day after I was told by Service Dept operator the day before that there was shuttle service.
by Lithia Ramsey Subaru on 01/09/2025
Thank you for your wonderful feedback! We're thrilled to hear that Anna provided you with excellent service during your tire replacement at Lithia Ramsey Subaru. It's great to know she facilitated the process and had you covered with a loaner vehicle. We appreciate your support and look forward to assisting you again in the future!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2017 SUBARU FORESTER 2.0XT TOURING Owner on 01/02/2025Verified Service
I liked the person that assisted me. I was disappointed to learn that I'd be charged when I had called to cancel my appointment since the warning lights were off. I was told I should get it checked just in case & it turned out to be important but knowing ahead of time that I would be charged a flat rate, would've been better.
by Lithia Ramsey Subaru on 01/03/2025
Thank you for sharing your experience with us. I appreciate your feedback and I am glad to hear that you liked the person who assisted you. At Lithia Ramsey Subaru, I strive to provide clarity around charges, and I understand your concerns regarding the flat rate for the appointment. Your insights help us improve our communication for future visits. Please don't hesitate to reach out to me if you have any more questions or need assistance. I hope to see you again!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2018 SUBARU LEGACY 2.5I PREMIUM Owner on 12/23/2024Verified Service
Everyone is so professional and friendly. I waited while the service was being done and very comfortable accommodations were available. My service manager kept me updates frequently. It also was very clean. I had never done this before but since my husband recently passed away, I've learned to do a lot of new things.
by Lithia Ramsey Subaru on 12/23/2024
Thank you for your heartfelt review! We truly appreciate your kind words and are glad to hear that you found Lithia Ramsey Subaru to be professional, friendly, and accommodating. It's wonderful to know that you felt comfortable during your visit and received frequent updates from your service manager. We understand this is a new chapter for you, and we're honored to support you through it. Please don't hesitate to reach out to us for any future needs. We look forward to seeing you again!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2025 SUBARU FORESTER TOURING Shopper on 10/17/2024Verified Purchase
Our vehicle purchase at Ramsey Subaru was second to none! Tyler our salesman was very professional and answered all our questions through the process. We also liked the follow up meeting with the technical expert to help us with questions on the electronic options on our particular vehicle.
by Lithia Ramsey Subaru on 10/18/2024
Thank you so much for your kind words! I'm thrilled to hear that your vehicle purchase experience at Lithia Ramsey Subaru was exceptional and that Tyler provided you with professional service. I'm glad you found the follow-up meeting with our technical expert helpful for your vehicle's electronic options. I appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2017 SUBARU FORESTER 2.0XT TOURING Owner on 09/26/2024Verified Service
I've always found that the people I interact with are quite personable & helpful. My only complaint is that if I express a problem, like a tire that keeps losing airthey fixed it but failed to ask me first if I'd agree to the fee they were charging me.
by Lithia Ramsey Subaru on 09/27/2024
Thank you for your feedback! I truly appreciate your kind words about the personable and helpful team at Lithia Ramsey Subaru. I'm glad to hear we could assist you with your tire issue. Your input regarding communication about fees is important, and I will certainly take that into consideration moving forward. I hope to see you again soon!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2024 SUBARU OUTBACK TOURING Owner on 09/10/2024Verified Service
Appointment was made online. When I dropped the car off the service advisor was ready and the car was serviced and returned in a timely manner. Like always the service staff was polite and answered all my questions. If more explanation was needed they didn't hesitate to bring in someone else who could answer more thoroughly.
by Lithia Ramsey Subaru on 09/10/2024
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our service team at Lithia Ramsey Subaru. Timely service and attentive staff are what we aim for, and it's great to know we met your expectations. We look forward to seeing you again for your next service visit!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2017 SUBARU OUTBACK 2.5I PREMIUM Owner on 09/01/2024Verified Service
I always get great service and attention with my Outback. This year was great, too, except I did not get the windshield sticker to remind me when to return. I miss that. I also really liked the print out of the 20 some checks to learn the status of those areas, but they are available. I feel comfortable that all things are being checked well and I will be advised for suggested repairs. Thanks to all.
by Lithia Ramsey Subaru on 09/04/2024
Thank you for your thoughtful review! We're thrilled to hear that you've consistently received great service with your Outback at Lithia Ramsey Subaru. I appreciate your feedback regarding the windshield sticker and the printouts, and I'll make sure to pass that along to our team. We're glad you feel comfortable with the checks and recommendations. Thank you for choosing us, and we look forward to seeing you again soon!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2019 SUBARU LEGACY SPORT Owner on 08/30/2024Verified Service
NICE PERSONAL GOOD SERVICES JUST NEED
AIR TIRES PRESSURE AND CHECK ANYTHINGS ON THIS
AT RAMSEY SUBARU DEALERSHIPS OF MAINTANCE SERVICES
ITS APPROVAL NO APPT NEEDS OR SCHEDULES TIME DAY ,MONTH, YEAR
WAITING ROOM OR TRANSPORTATION SUV TAKE YOU HOME WHILE
ON MAINTANCEWORKINGS ON IT SAME EVERY PERSON TOO
P
WHEN IS READY THEY COME TO YOU PICK THE VEHICLES.
THEY AREWORKING HARDS ON EVERY ONE VEHICLES.
by Lithia Ramsey Subaru on 08/31/2024
Thank you for your review! We appreciate your kind words about the personal service you received at Lithia Ramsey Subaru. We're glad to hear that our team is working hard on every vehicle, including checking tire pressure and other maintenance needs. Our goal is to make your experience as convenient as possible, and we're happy to provide options for transportation while your vehicle is being serviced. We look forward to seeing you again for your next maintenance visit!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2019 SUBARU CROSSTREK LIMITED Owner on 08/11/2024Verified Service
Ramsey Motors has been my "Dealer of Choice" since 1994 and now is even better! My 2019 Subaru Crosstek happens to be semiautonomous and essentially drives itself! And Ramsey Motors' service has been outstanding to support my Subaru! Thank you! Thank you! Thank you!
by Lithia Ramsey Subaru on 08/11/2024
Thank you for your wonderful review! We're thrilled to hear that Lithia Ramsey Subaru has been your "Dealer of Choice" since 1994 and that you love your 2019 Subaru Crosstrek! It's great to know our service has met your expectations and supported your driving experience. We appreciate your loyalty and look forward to serving you for many more years to come! Thank you again!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2019 SUBARU FORESTER LIMITED Owner on 08/11/2024Verified Service
My technician , Michael Hansmann. was very helpful, courteous, and professional. He explained what will be needed on my vehicle so I can anticipate and plan for the additional maintenance expenses, tires, rear brake maintenance, etc. And that I would need to call to make an appointment the next time I come to allow additional time for any needed maintenance work. I appreciated that.
Marcia Grimm
by Lithia Ramsey Subaru on 08/11/2024
Thank you, Marcia! We greatly appreciate your kind words about Michael and the service you received at Lithia Ramsey Subaru. It's wonderful to hear that you found his explanations helpful and professional. We strive to ensure our customers are well-informed about their vehicle needs. We look forward to seeing you next time for your appointment! Thank you for choosing us!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2011 HONDA CR-V SE Shopper on 06/11/2024Verified Purchase
Tyler was amazing to work with he listened when I told him what I was looking for. The process of buying my SUV went so smoothly and efficiently we were in and out in about 2 hours. Tyler was referred to me by a coworker and she had high praise for him after working with him myself I would recommend him to anyone buying a car. Thank you so much for making the car buying process enjoyable.
by Lithia Ramsey Subaru on 06/13/2024
We appreciate your kind words and are delighted to hear about your positive experience with Lithia Ramsey Subaru. We strive to provide a smooth and efficient car buying process, and it's fantastic to know that we exceeded your expectations. We look forward to welcoming you back and assisting you with any future automotive needs. Thank you for recommending us!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2024 SUBARU OUTBACK PREMIUM Owner on 06/10/2024Verified Service
The staff said the amount of time needed would be three hours and the procedure was done in 2 1/2 hours. I was give a nice loaner car so I could take my wife to some store for shopping. I was kept informed via text messages regarding the servicing process.
by Lithia Ramsey Subaru on 06/10/2024
Thank you for the positive review! We are delighted to hear about your efficient service experience at Lithia Ramsey Subaru. We strive to keep our customers informed and provide convenient solutions like the loaner car. We appreciate your feedback and look forward to serving you again in the future.
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2023 SUBARU SOLTERRA PREMIUM/LIMITED/ Shopper on 06/01/2024Verified Purchase
We had a very positive experience at Ramsey. It was busier than anyone expected, but we were well-served regardless. We were kept informed and attended to when employees were involved in multiple sales/tasks. We walked out of there feeling positive about each employee we met throughout the purchase.
by Lithia Ramsey Subaru on 06/04/2024
Thank you for your positive feedback on your experience at Lithia Ramsey Subaru. I appreciate your understanding of the busy environment and I am glad to hear that you were well-served and informed throughout your purchase. Our team values your recognition of their dedication, and I look forward to welcoming you back in the future.
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2019 SUBARU LEGACY SPORT Owner on 05/30/2024Verified Service
05/20/2024
IT WAS RAMSEY SUBARU DEALERSHIP FOR MAINTANCE SERVICES
OF FOR MY SUBARU LEGACY 2019 ON OIL CHANGE AND QUARTS
AND OILFILTERS AND REPLACE A NEW CABIN AIR FILTER
AND LOOK AROUND THE SUBARU LEGACY LOOK LIKE A GOOD JOB
OF HANDLY CARE SAY EXCELLENT GOOD JOB. I SAT IN THE WAITING ROOM.
THANKS
by Lithia Ramsey Subaru on 05/31/2024
Thank you for choosing Lithia Ramsey Subaru! I'm delighted to hear that you had an excellent experience with us during your oil change, cabin air filter replacement, and maintenance check. I appreciate your kind words and look forward to serving you again in the future. Safe travels!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
by 2014 SUBARU OUTBACK 2.5I PREMIUM Owner on 05/13/2024Verified Service
It was awesome. My oil pressure light was on so I called the service number and they got me right in! Mike H. greeted me and was very professional and knowledgeable. I was in and out of there in less than an hour. Very happy about that! Great all the way around.
by Lithia Ramsey Subaru on 05/15/2024
Thank you for the positive feedback on your recent visit to Lithia Ramsey Subaru! We're glad Mike H. was able to assist you promptly and professionally. We strive to provide efficient service, and we're thrilled to hear that you were in and out in less than an hour. We appreciate your business and look forward to seeing you again in the future!
Sincerely,
Tyler Van Weelden
General Manager
tvanweelden@lithia.com
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Service Information
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5,962 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Ramsey Subaru of Des Moines specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Ramsey Subaru of Des Moines specializes in these makes, in addition to many others.
Chevrolet
Ford
Honda
Subaru
Toyota
About Us
There is no doubt that you want to get the kind of value you deserve from your current vehicle. One of the ways you can get that value is by keeping it on the road for as long as possible. The service center at Ramsey Subaru of Urbandale wants to hel...
What do verified customers think about Ramsey Subaru of Des Moines in Urbandale, IA? Verified customers who visit Ramsey Subaru of Des Moines in Urbandale, IA rate this business 4.7 out of 5 stars, with 768 reviews. 5,962 customers favorited this location.How can I contact Ramsey Subaru of Des Moines in Urbandale, IA? To reach the sales team at Ramsey Subaru of Des Moines in Urbandale, IA, call (515) 827-4593. To reach the service department, call (515) 949-6583How can I schedule a service appointment with Ramsey Subaru of Des Moines in Urbandale, IA? You can schedule a service appointment at Ramsey Subaru of Des Moines in Urbandale, IA through CARFAX.Does Ramsey Subaru of Des Moines in Urbandale, IA have a service center? Yes, Ramsey Subaru of Des Moines in Urbandale, IA does have a service center. You can contact the service department at (515) 949-6583.
