by 2011 DODGE AVENGER LUX Owner on 11/02/2026Verified Service
A big thank-you to Bryan and Eric at Radley Cadillac for always taking great care of my car! I truly appreciate your professionalism, attention to detail, and consistent care. Having people I can count on makes all the difference, and you both keep me coming back. Thank you for making me feel like a valued customer!
by Radley Cadillac on 11/02/2026
Thank you for your kind words! I am happy that Bryan and Eric continue to provide excellent care for your vehicle. We appreciate your trust in Radley Cadillac and look forward to seeing you again!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2022 CHEVROLET TRAVERSE LT Owner on 08/03/2026Verified Service
They got me in within a few days during a high travel time, so I was happy about that. They always are courteous, do the work I ask for. They will tell me about upcoming recommended service, or other things they notice that needs to be done, but don't pressure me about it. That lets me schedule later at times better for me.
by Radley Cadillac on 08/03/2026
Thank you for your review! I'm happy to hear you had a positive experience with us at Radley Cadillac. It's great to know that our team could accommodate your schedule during a busy time and that you appreciate our courteous service. We look forward to assisting you with your vehicle's needs in the future.
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2015 CADILLAC SRX LUXURY COLLECTION Owner on 05/04/2026Verified Service
Radley Cadillac service department is an outstanding group of professional individuals. The service writer Ruby demonstrates excellent customer service and is very tentative to the customer needs. Also, everyone that I have dealt with thus far Radley dealership have been a pleasure to work with. Once again, thank you for your outstanding customer service. I look forward to my next visit..
by Radley Cadillac on 05/05/2026
Thank you for your wonderful review! I am thrilled to hear that you had such a positive experience at Radley Cadillac and that Ruby provided you with excellent customer service. Our team is dedicated to meeting our customers' needs, and it's great to know that this has made an impression on you. We look forward to seeing you again on your next visit!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2024 AUDI Q7 PRESTIGE S-LINE Shopper on 03/13/2026Verified Purchase
Everything at Radley Cadillac was top tier. They have great customer service, knowledgeable staff, and quick processing. I've shopped for vehicles before and it usually takes hours to finish all the steps, but Radley had me in and out in no time. They even completed a new inspection, detailed it inside and out, and delivered it to my house 45 miles away! I highly recommend Radley for your car buying needs!
by Radley Cadillac on 03/13/2026
Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Radley Cadillac was top-tier and that I provided you with great customer service. It's fantastic to know that we could make your vehicle purchase a quick and efficient process. I appreciate your recommendation, and we look forward to assisting you again for any future car-buying needs!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2022 CADILLAC XT5 PREMIUM LUXURY Shopper on 03/08/2026Verified Purchase
Good quality car. Poor salesman communication did not seem to care if I was going to purchase or not. And I'm still waiting on return call on inquiry after sale. Three weeks post sale. No return
However the service and parts service is five star awesome people to work with, recommend service/part. Excellent !!!!!
by Radley Cadillac on 03/10/2026
Thank you for your feedback. Your thoughtful comments about the quality of the vehicle and the excellent service from the service and parts team are truly appreciated. At the same time, the concerns regarding communication from the sales team are understood, and experiences like yours are taken seriously as Radley Cadillac continues striving for exceptional service. Please feel free to reach out directly so your inquiry can be addressed and a smoother experience can be ensured moving forward. Thank you again for choosing Radley Cadillac.
Sincerely,
Michelle Radley, Dealer Principal (540) 376-3678
by Kat S. on 12/19/2025Verified Purchase
Excellent experience and seamless from start-to-finish. John Tschann was courteous and friendly, negotiation was low-pressure. They even Fedexed my EZPass when I forgot and left it in my trade-in vehicle (which they also offered me a fair price for).
by Radley Cadillac on 12/19/2025
Thank you, Kat! I'm thrilled to hear that you had an excellent experience at Radley Cadillac. It's great to know that John made your visit enjoyable and that the negotiation process was low-pressure. I'm also glad we could help by FedExing your EZPass back to you. Your satisfaction is our priority, and I appreciate you sharing your positive experience. We look forward to seeing you again soon!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2026 CADILLAC CT5 SPORT Shopper on 10/27/2026Verified Purchase
I had a very good experience with Shaq, my car salesman. I wasn't rushed. My CT5 was very clean and shiny when I picked it up.
by Radley Cadillac on 10/28/2026
Thank you for your amazing review! We're thrilled to hear about your positive experience with Shaq at Radley Cadillac. It's great to know that you felt well taken care of and that your CT5 was presented in perfect condition. We appreciate your feedback and look forward to seeing you again soon!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2024 CADILLAC XT6 PREMIUM LUXURY Shopper on 10/26/2026Verified Purchase
Very Friendly, Professional, EASY and SMOOTH experience.
46 years old and bought numerous vehicles from different dealers.
Radley Cadillac was the best dealer experience I've had.
by Radley Cadillac on 10/26/2026
Thank you for your amazing review! I truly appreciate your kind words about your experience with Radley Cadillac. It's great to hear that you found our team friendly and professional, making your vehicle purchase easy and smooth. We look forward to assisting you again in the future!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2026 CADILLAC CT5-V Owner on 08/21/2026Verified Service
The staff is very professional, and I was very happy that they answered all my service questions in detail.
by Radley Cadillac on 08/21/2026
Thank you for your review! I'm delighted to hear you found the staff at Radley Cadillac to be professional and that they provided you with detailed answers to your service questions. We look forward to assisting you again in the future.
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2024 CADILLAC XT4 SPORT Owner on 08/05/2026Verified Service
I appreciate Robert for riding along with me to make sure my concerns about the noise I am hearing are fully addressed and heard.
by Radley Cadillac on 08/05/2026
Thank you for your feedback! I appreciate Robert for riding along with you to ensure your concerns about the noise were fully addressed and heard. At Radley Cadillac, we strive to ensure that all customers feel heard and taken care of. If you need further assistance or have any additional questions, please don't hesitate to reach out. Looking forward to seeing you again!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2025 CADILLAC XT4 SPORT Owner on 06/13/2026Verified Service
I waited on site as planned, service took longer than planned. Left the vehicle & picked up vehicle after hours. Problem not resolved. No followup!!
by Radley Cadillac on 06/15/2026
Thank you for sharing your experience. I understand your concerns regarding the timing of your service visit, your after-hours vehicle pickup, and the ongoing concern that remained unresolved after service. At Radley Cadillac, we aim to provide a structured service process so customers can receive timely updates and clear information about their vehicle status.
Please feel free to reach out to me directly if you'd like to go over your experience further. We are committed to strengthening how service completion and follow-up care are managed.
Sincerely,
Michelle Radley, Dealer Principal (540) 376-3678
by Ronald H. on 06/10/2026Verified Shopper
I was contacted by salesperson who did not deliver on requested information on auto I was interested in. I emailed management and made the request and did not receive a response.
by Radley Cadillac on 06/12/2026
We acknowledge your review and are currently looking into the events you've detailed.
by 2020 CADILLAC XT5 PLATINUM PREMIUM LUXU Owner on 05/20/2026Verified Service
We continue to come back to Radley Cadillac for our regular service appts due to the professionalism and the top notch care. The service dept is always so friendly and we've enjoyed getting to know them over the years!
by Radley Cadillac on 05/20/2026
Thank you for your wonderful review! I truly appreciate your loyalty to Radley Cadillac and am thrilled to hear about your positive experiences with the service department. It's great to know that you've built a rapport with us over the years. We look forward to seeing you again for your next service appointment!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2020 CADILLAC XT4 PREMIUM LUXURY Owner on 05/10/2026Verified Service
Friendly, professional, always takes great care of my car. Would definitely recommend this dealership.
by Radley Cadillac on 05/10/2026
Thank you for your kind words! We're thrilled to hear that you had a great experience at Radley Cadillac. Your recommendation means a lot to us. We look forward to taking care of your car again in the future!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2015 CADILLAC ATS Owner on 04/28/2026Verified Service
Everything was serviced all at once and timely. Eric was very professional and helpful whenever I have a question. Thank you!
by Radley Cadillac on 04/28/2026
Thank you for your wonderful review! I'm glad to hear that everything was serviced promptly and that Eric was able to assist you professionally. We appreciate your kind words and look forward to seeing you again!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2014 CADILLAC ATS Owner on 04/10/2026Verified Service
It is always good to have my vehicle serviced at Radley. I feel comfortable waiting, and I trust what the service technician recommends to keep my automobile running safely and reliable.
by Radley Cadillac on 04/11/2026
Thank you for your glowing review! I'm thrilled to hear that you feel comfortable with our service and trust our technicians at Radley Cadillac. Your satisfaction is our priority, and I truly appreciate your continued support. Our team looks forward to seeing you again for your next service!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2025 CHEVROLET TRAVERSE LT Shopper on 04/10/2026Verified Purchase
The staff at Radley is excellent and diagnosed our problem quickly and ordered parts as needed. Called in a timely fashion when parts came in and quickly fixed the problem. We trust them with our cars.
by Radley Cadillac on 04/11/2026
Thank you for your feedback! I'm happy to hear that our team was able to diagnose and resolve your vehicle's issue efficiently. Your trust in us means a lot, and we look forward to continuing to serve you in the future.
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2017 CADILLAC XT5 PREMIUM LUXURY Owner on 03/19/2026Verified Service
I received excellent service routine maintenance I received my fluids flashed on my vehicle and one of the tire sensors was replaced.
by Radley Cadillac on 03/19/2026
Thank you for your wonderful feedback! I'm happy to hear that you received excellent service for your routine maintenance at Radley Cadillac. It's great to know that we could assist you with your fluid flush and tire sensor replacement. I appreciate your support, and we look forward to seeing you again for your next service!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by 2019 CADILLAC ESCALADE ESV LUXURY Owner on 03/19/2026Verified Service
The Customer service and waiting period was efficient and timely. The staff was very professional and courteous. I would rate your services as excellent.
by Radley Cadillac on 03/19/2026
Thank you for your wonderful review! I'm delighted to hear that you found our customer service efficient and our staff professional and courteous. At Radley Cadillac, our team strives to provide excellent service, and your feedback is greatly appreciated. We look forward to serving you again in the future!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
by Landon C. on 03/15/2026Verified Service
When purchasing the car, the vehicle was already inspected and normal maintenance tasks were done. Car was also thoroughly detailed. Great service
by Radley Cadillac on 03/15/2026
Thank you for your wonderful review, Landon! I'm thrilled to hear that you had a great experience with the purchasing process at Radley Cadillac. It's our priority to ensure that every vehicle is thoroughly inspected and well-maintained for our customers. We appreciate your feedback and hope to see you again soon!
It was our pleasure to deliver a memorable experience to you!
Sincerely, Michelle Radley, Dealer Principal
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Service Information
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5,053 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Radley Cadillac specializes in these services, in addition to many others.
Brake Service
Oil Change
Steering & Suspension
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Radley Cadillac specializes in these makes, in addition to many others.
Cadillac
Chevrolet
Ford
GMC
Toyota
About Us
Why Buy at Radley Chevrolet?
Discover the Radley difference — where value, service, and community come together!
Unbeatable Selection: Find the perfect vehicle from one of the region’s largest inventories of new and pre-owned Chevrolets.
Exclusi...
What do verified customers think about Radley Cadillac in Fredericksburg, VA?
Verified customers who visit Radley Cadillac in Fredericksburg, VA rate this business 4.8 out of 5 stars, with 496 reviews. 5,053 customers favorited this location.
How can I contact Radley Cadillac in Fredericksburg, VA?
To reach the sales team at Radley Cadillac in Fredericksburg, VA, call (540) 701-6393. To reach the service department, call (540) 373-7100
How can I schedule a service appointment with Radley Cadillac in Fredericksburg, VA?
