by 2025 KIA SPORTAGE X LINE Owner on 06/28/2025Verified Service
I liked that my brakes were fixed. Devon the driver who took me home and picked me up was an excellent driver and conversational. The manager took time to understand what the problem was. I hated the fact that brakes needed to be "fixed" after I put 200 miles on my X Line Kia Sportage. Justice, went out of his way to assist with an appointment.
by Raceway Kia of Freehold on 06/28/2025
Thank you for sharing your experience! We're glad to hear that Devon and Justice provided excellent service, although we understand the frustration about needing brake repairs so soon. We appreciate your patience and hope everything is running smoothly now! You always finish first here at Raceway Kia of Freehold, and we look forward to assisting you again soon!
by 2020 KIA FORTE FE/LXS Owner on 05/04/2025Verified Service
They were accommodating to make an appointment for an oil change. With that said they did not top off the fluids and added too much oil. The oil was over the full line on the dipstick. And then they try to nickel and dime you on services that they feel necessary like cleaning and testing the fuel injectors and cleaning the throttle body etc.
by Raceway Kia of Freehold on 05/05/2025
Thank you for sharing your experience. It's great to hear that scheduling was convenient, but I'm sorry about the issues with the oil change and additional service suggestions. We strive for transparency and quality in our services, so I appreciate this feedback as it helps us improve. If you'd like to discuss further or have any questions, please feel free to reach out anytime. Thank you, Vlad Frenkel - General Manager - vlad@racewaykia.com
by Debad1257@gmail C. on 03/30/2025Verified Service
There is no parking and no direction of where to go. Very unpleasant reception area. There are a lot of employees standing around doing nothing. They repair was done in a reasonable amount of time but the other two requests were ignored. I will more than likely go to a different dealer when I need further repairs.
by Raceway Kia of Freehold on 03/31/2025
Thank you for sharing your feedback. It's disappointing to hear about the parking and reception area issues, as well as any oversight in addressing all of your requests. We aim to provide a seamless experience and appreciate your input so we can improve our services. If you'd like to discuss this further or have any other concerns, please feel free to reach out.
Thank you,
Vlad Frenkel - General Manager - vlad@racewaykia.com
by 2022 KIA CARNIVAL SX PRESTIGE Owner on 01/30/2025Verified Service
They ignore all the problems, sounds and issues that I am having on a daily basis with the car based on a 2-second evaluation. It's been nothing but a fight ever since our first service with this place. I have never experienced such neglectful service wth any other car. I have owned.
by Raceway Kia of Freehold on 01/30/2025
It's disheartening to hear about your experience with the service and evaluation of your vehicle. We strive for thoroughness and attentiveness, so this feedback is concerning. Please reach out at your convenience; we would like to address these issues properly and restore your confidence in our services.
Thank you,
Vlad Frenkel - General Manager - vlad@racewaykia.com
by 2022 KIA K5 GT LINE Owner on 12/16/2024Verified Service
My CAR was taken in for service for oil change and tire rotation and a recall inspection. Service Tech was great and explained the procedures.
My only complaint was they could not do the tire rotation because they could not remove the right rear tire due the wheel lock being stripped wanted $267. to remove it. It took me less than 10 minutes to do it myself. ???????
by Raceway Kia of Freehold on 12/16/2024
Thank you for sharing your feedback with us. We're glad to hear that the service tech provided great explanations during your visit at Raceway Kia of Freehold, but we're sorry about the inconvenience with the tire rotation. Your input is valuable and will help us improve our services in future visits!
by K G. on 12/06/2024Verified Purchase
Was a 2019.
Car was in a lot and not prepped. before showing. Leaves and stains on front of car. Windshield was waterstained.
Worked with me for financing. Brought the car to me then showed me the functions on way back to dealership. I had a 2012, so lots of new to learn.
by Raceway Kia of Freehold on 12/06/2024
Thank you for sharing your experience with Raceway Kia of Freehold. We apologize for the initial presentation of the car, but we're glad to hear our team was able to assist with financing and familiarize you with all the new features. Enjoy your 2019 vehicle!
by 2023 KIA SPORTAGE X LINE Owner on 09/08/2025Verified Service
The people at RACEWAY KIA ON ROUTE 9 at simply the best it's always a pleasure to do business with them.
by Raceway Kia of Freehold on 09/08/2025
Thank you for sharing your appreciation for our Raceway Kia of Freehold team! We look forward to welcoming you back for many years to come. Safe travels in your 2023 Kia Sportage X-Line!
by 2015 KIA SOUL PLUS Owner on 09/08/2025Verified Service
I came in for a voluntary recall job on the break line. It took THREE TIMES for them to properly fix the car.
by Raceway Kia of Freehold on 09/08/2025
It's concerning to hear about the repeated attempts needed for your recall service. We strive for efficiency and quality in our work, so I apologize that this wasn't reflected during your visit. Please feel free to reach out if there's anything more we can do to assist you further. Thank you, Vlad Frenkel - General Manager - vlad@racewaykia.com
by 2023 KIA K5 GT LINE Owner on 09/02/2025Verified Service
The service department is very professional and responsive to any issues. Great staff and management.
by Raceway Kia of Freehold on 09/03/2025
Thank you for the review, from our team here at Raceway Kia of Freehold! We look forward to seeing you again down the road!
by 2023 KIA SPORTAGE SX PRESTIGE Owner on 09/01/2025Verified Service
Service was completed on time and my service advisor, Nick, kept me informed as to progress of the work being performed.
by Raceway Kia of Freehold on 09/02/2025
We're glad Nick kept you informed and that the service was completed on time! Thank you for choosing Raceway Kia of Freehold and for sharing your experience. Safe travels ahead, and remember that you always finish first!
by 2024 KIA NIRO WIND Shopper on 08/09/2025Verified Purchase
I purchased a Kia Niro EV at Raceway Kia of Freehold. Kenny was a great salesperson! My buying experience was seamless. I did not feel pressure or stress and all my questions were answered. I would recommend buying from this dealership.
by Raceway Kia of Freehold on 08/11/2025
Thank you for sharing your feedback and recommending Kenny and the team at Raceway Kia of Freehold! We appreciate your support. Enjoy your new 2024 Kia Niro EV! You always finish first!
by 2024 KIA K5 GT LINE Owner on 08/04/2025Verified Service
When I scheduled the appointment I told them that I had to wait while the car maintenance was done. It took an hour and a half to complete an oil change. In my view, way too long.
by Raceway Kia of Freehold on 08/05/2025
We apologize for the wait during your recent visit. We aim to provide efficient service, and it's clear we fell short this time. Your feedback is valuable, and we'll work on improving our process to ensure quicker service in the future. If you have any further concerns or questions, please feel free to reach out. Thank you, Vlad Frenkel - General Manager - vlad@racewaykia.com
by Tom J. on 07/21/2025Verified Shopper
The sales manager insulted my intelligence by doubling my interest rate. Then I showed them my numbers with an online calculator, he kept his stance. That's when I got my keys back and left. Will never recommend this dealer for anything.
by Raceway Kia of Freehold on 07/28/2025
Tom, I'm sorry to hear about your experience with the interest rate discussion. We strive for transparency and fairness in all our dealings, so it's concerning to read this feedback. If you're open to it, I'd like the opportunity to discuss this further and see how we can address your concerns. Please feel free to reach out at your convenience.
Thank you,
Vlad Frenkel - General Manager
vlad@racewaykia.com
by 2025 KIA CARNIVAL SX/SX PRESTIGE Owner on 07/19/2025Verified Service
They always do a great job with my car. Only problem is after they washed it. They were smudges on the windshield, but we were able to just wash it away with the wipers and windshield fluid
by Raceway Kia of Freehold on 07/20/2025
We sincerely appreciate your feedback! Thank you for choosing Raceway Kia of Freehold and for sharing your experience. You always finish first!
by Lashonda S. on 07/15/2025Verified Purchase
From sales to service there were issues and still having issues with my certified pre owned Kia Sorento
by Raceway Kia of Freehold on 07/16/2025
Lashonda, I'm sorry to hear about the ongoing issues with your Kia Sorento. We aim for a seamless experience from sales to service and would like to address any concerns you have. Please feel free to reach out so we can assist further. Thank you, Vlad Frenkel - General Manager - vlad@racewaykia.com
by Jeter B. on 07/14/2025Verified Shopper
Made arrangements to view the car I was interested in (their pick of time and day). Arrived at the dealership only to find it closed. Apparently I was dealing with a very unintelligent A.I. and NOT a person! Their loss, as I had cash in hand!
by Raceway Kia of Freehold on 07/28/2025
Jeter, I apologize for the inconvenience you experienced. It sounds like there was a miscommunication on our end, and we regret any frustration this caused. We would appreciate another chance to assist you if you're still interested in finding a vehicle. Please feel free to reach out at your convenience. Thank you, Vlad Frenkel - General Manager - vlad@racewaykia.com
by Mdio78 K. on 07/13/2025Verified Service
I highly recommend Raceway Kia. They are professional and I trust them with my vehicle. If you want quality work done on your Kia then come see these fine people.
by Raceway Kia of Freehold on 07/14/2025
Thank you for sharing your review! We appreciate your feedback here at Raceway Kia of Freehold. You always finish first!
by 2024 KIA K5 GT LINE Owner on 06/26/2025Verified Service
Raceway Kia always does a great job! Everyone is so friendly and explains everything to me and has my car done in a very reasonable time.
by Raceway Kia of Freehold on 06/26/2025
We're happy to hear that our team at Raceway Kia of Freehold provided you with friendly and efficient service. Thank you for sharing your experience, and remember that you always finish first!
by Lashonda S. on 06/22/2025Verified Service
James my service rep was pleasant and explained what was done and what needed to be ordered. What I did not like was some residue was left from a part they fixed inside my vehicle.
by Raceway Kia of Freehold on 06/23/2025
Lashonda, thank you for your feedback and I'm glad to hear James provided a pleasant experience. I apologize for the residue left in your vehicle; we strive for thoroughness in our service. Please feel free to reach out if there's anything more we can do to assist you. Thank you, Vlad Frenkel - General Manager - vlad@racewaykia.com
by 2025 KIA SPORTAGE X LINE Shopper on 06/11/2025Verified Purchase
Friendly staff and willing to work with you in the budget that you can afford. Clean showroom and many choices of cars
by Raceway Kia of Freehold on 06/11/2025
Thank you for sharing your experience with Raceway Kia of Freehold! We're glad to hear our team was friendly and accommodating, and that you appreciated the clean showroom. We hope you're enjoying your new ride!
You always finish first!
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Service Information
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5,439 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Raceway Kia of Freehold specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Raceway Kia of Freehold specializes in these makes, in addition to many others.
Honda
Hyundai
Kia
Nissan
Toyota
Shop Amenities
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
About Us
At Raceway Kia of Freehold, we offer an extensive automotive service menu ready to take care of anything from essential maintenance services to extensive systems repair. The Raceway Kia of Freehold service department has been meticulously designed so...
What do verified customers think about Raceway Kia of Freehold in Freehold, NJ? Verified customers who visit Raceway Kia of Freehold in Freehold, NJ rate this business 4.5 out of 5 stars, with 430 reviews. 5,439 customers favorited this location.How can I contact Raceway Kia of Freehold in Freehold, NJ? To reach the sales team at Raceway Kia of Freehold in Freehold, NJ, call (732) 724-1489. To reach the service department, call (732) 641-6437How can I schedule a service appointment with Raceway Kia of Freehold in Freehold, NJ? You can schedule a service appointment at Raceway Kia of Freehold in Freehold, NJ through CARFAX.What are the shop amenities offered by Raceway Kia of Freehold in Freehold, NJ? Raceway Kia of Freehold in Freehold, NJ offers the following amenities: Courtesy Shuttle, Free Car Wash and Free Wi-Fi.Does Raceway Kia of Freehold in Freehold, NJ have a service center? Yes, Raceway Kia of Freehold in Freehold, NJ does have a service center. You can contact the service department at (732) 641-6437.
