by 2021 JEEP WRANGLER UNLIMITED SPORT Owner on 08/16/2025Verified Service
Jennifer and all the folks at Prince Frederick CJD Service Dept are top notch! They're always super friendly and ready to take care of whatever need we may have, even for the simplest thing like a tire rotation. Would highly recommend this service dept to anyone!
by Prince Frederick Chrysler Jeep Dodge on 08/17/2025
We're elated to hear you had such a positive experience with Jennifer and our team! Thank you for choosing Prince Frederick Chrysler Jeep Dodge RAM and for recommending us to others. Drive safely!
by 2019 JEEP GRAND CHEROKEE LIMITED Owner on 12/29/2025Verified Service
Great first experience but they forgot to rotate tires. Waiting on recall part to come in and they will do it then
by Prince Frederick Chrysler Jeep Dodge on 12/30/2025
Thank you for sharing your experience with us! We apologize for missing the tire rotation and we'll make sure it gets taken care of during your next visit. See you next time here at Prince Frederick Chrysler Jeep Dodge RAM!
by 2019 RAM 1500 BIG HORN/LONE STAR Owner on 08/13/2025Verified Service
Everyone there was very friendly and acted like they knew you. Service was fast and uneventful. Will be taking all my vehicles there for service
by Prince Frederick Chrysler Jeep Dodge on 08/13/2025
We're pleased our friendly, efficient service made a positive impression. We look forward to serving all your vehicles. Thank you from the entire team at Prince Frederick Chrysler Jeep Dodge RAM. Drive safely!
by George H. on 07/18/2025Verified Purchase
There was no down side to my experience. The people who helped was chris Hogue and Mrs Dee. Both were wonderful to work with
by Prince Frederick Chrysler Jeep Dodge on 07/20/2025
George, thank you for sharing your review of Chris, Dee, and the team! We appreciate your business, and we hope to welcome you back to Prince Frederick Chrysler Jeep Dodge in the future.
by 2018 CHRYSLER PACIFICA TOURING L PLUS Owner on 02/09/2025Verified Service
Always a struggle to get your thoughts across with their advisors and the atmosphere always oozes "we don't care, give me your keys and I'll call you when I feel like it to tell you how much money I want to take a guess at your problem." I literally dread going there. I don't trust them but it's a small town with little options, and they know it.
by Prince Frederick Chrysler Jeep Dodge on 02/12/2025
It's disheartening to hear about your experience with our team and the atmosphere you've encountered. We strive for a welcoming environment where communication is clear, so it's concerning that we've fallen short. Please reach out if you'd like to discuss this further or explore how we can improve your visits in the future. Thank you, Management Team at Prince Frederick CDJR - (410) 535-1200
by 2020 CHRYSLER 300 TOURING Owner on 11/19/2024Verified Service
My appointment i called to make Thursday for Saturday at 9am for an oil change and safety check was not in the computer dont know what happened. But Shane got me in right behind the guy that came just before me. So i appreciate that. I was in and out i believe 1-1/2 hrs
by Prince Frederick Chrysler Jeep Dodge on 11/19/2024
Thank you for sharing your experience with us at Prince Frederick Chrysler Jeep Dodge RAM! We're glad Shane was able to accommodate you quickly and efficiently. We appreciate your patience and look forward to serving you again in the future!
by 2020 HYUNDAI SONATA LIMITED Owner on 11/05/2023Verified Service
Bought my car from there, love the service department, they're nice. It would've been 5 stars as usual, but they caused damage to the undercarriage part of my car inconveniencing me to have to come back. Still waiting to be called once they have the part.
by 2022 RAM 1500 LARAMIE Owner on 03/13/2026Verified Service
Excellent as usual. This dealer & service staff has personal & caring reputation.
by Prince Frederick Chrysler Jeep Dodge on 03/13/2026
We're elated to get your positive review of Prince Frederick Chrysler Jeep Dodge RAM. Thank you for the kudos!
by 2022 JEEP WAGONEER SERIES III Owner on 03/02/2026Verified Service
Took care of the issues in timely manner,and explained the process and issues clearly,
by Prince Frederick Chrysler Jeep Dodge on 03/03/2026
We really appreciate you taking the time to leave Prince Frederick Chrysler Jeep Dodge RAM this awesome review, thank you!
by 2023 RAM 2500 LARAMIE Owner on 01/06/2026Verified Service
They were professional and a quick turn around
by Prince Frederick Chrysler Jeep Dodge on 01/07/2026
Thank you for your confidence in Prince Frederick Chrysler Jeep Dodge RAM, and for your business. We are grateful to have you as a customer!
by Jamie M. on 11/30/2025Verified Shopper
Poor lack sales person being unproductive allot bot very concerned about customer
by Prince Frederick Chrysler Jeep Dodge on 12/04/2025
We would appreciate the chance to step in and assist you. If you would consider sharing some additional information about your experience, here is our contact info. Thank you, Management Team at Prince Frederick CDJR - (410) 535-1200
by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 11/13/2025Verified Service
The service was quick and fast
by Prince Frederick Chrysler Jeep Dodge on 11/13/2025
We really appreciate you taking the time to leave Prince Frederick Chrysler Jeep Dodge RAM this awesome review, thank you!
by Charles W. on 10/12/2025Verified Service
The regular service was great no problem, but I also came in to get my nightlight fixed. That never happened even after I paid for a bulb, I paid over $470 for which was blown due to a shortage supposedly in the wiring. I paid for labor even though the problem was not fixed another $450 plus and oil change over $130 so $1k plus wasted. I am going to buy an original headlight assembly and replace it myself, after watching YouTube it's not that hard. I say yes to oil change but no to other service, sorry.
by Prince Frederick Chrysler Jeep Dodge on 10/23/2025
Charles, we're glad to hear the regular service met your expectations, but we apologize for the issues you encountered with the nightlight repair. It's concerning that this wasn't resolved and that you felt the costs were wasted. We aim to provide thorough and satisfactory service, so please reach out to us directly, and let's see if we can make this right for you. Thank you, Management Team at Prince Frederick CDJR - (410) 535-1200
by 2022 CHRYSLER PACIFICA TOURING L Owner on 09/19/2025Verified Service
Easy no hassle service with no pressure for additional recommended work
by Prince Frederick Chrysler Jeep Dodge on 09/19/2025
We'd like to express our gratitude for your kind review. Thanks from everyone at Prince Frederick Chrysler Jeep Dodge RAM!
by Emerson L. on 09/13/2025Verified Service
The person at the counter was very kind. Good price service.
by Prince Frederick Chrysler Jeep Dodge on 09/15/2025
Thanks for stopping by to share your positive review for Prince Frederick Chrysler Jeep Dodge RAM, Emerson! We hope to see you next time.
by 2018 JEEP GRAND CHEROKEE LAREDO/ALT Owner on 08/11/2025Verified Service
Horrible run service department.
by Prince Frederick Chrysler Jeep Dodge on 08/27/2025
We use reviews to improve our service for future guests, so thank you for taking the time to share your experience. I'm wondering if you would be willing to speak with me about this directly, as I'd like to see if there is anything I can do to help. Please reach out at your convenience.
Thank you,
Management Team at Prince Frederick CDJR - (410) 535-1200
by 2017 JEEP WRANGLER RUBICON Owner on 07/31/2025Verified Service
Service completed on time. Staff was knowledgeable and friendly.
by Prince Frederick Chrysler Jeep Dodge on 07/31/2025
We are happy to hear from you! Thank you for choosing Prince Frederick Chrysler Jeep Dodge RAM.
by Billy S. on 04/29/2025Verified Shopper
I'm still shopping at this moment, I hope to buy something real soon.
by Prince Frederick Chrysler Jeep Dodge on 04/29/2025
Billy, thanks for leaving Prince Frederick Chrysler Jeep Dodge RAM a five-star review. We are here if you have any further questions!
by 2021 JEEP WRANGLER UNLIMTED RUBICON Owner on 04/07/2025Verified Service
Always a pleasant experience
by Prince Frederick Chrysler Jeep Dodge on 04/07/2025
We're glad you've enjoyed working with us! We appreciate your business and look forward to seeing you again at Prince Frederick Chrysler Jeep Dodge RAM.
by 2020 RAM 1500 LARAMIE Owner on 03/26/2025Verified Service
Excellent service! Easy to schedule. Courteous staff, service done in a reasonable time. Great first experience at this service department!
by Prince Frederick Chrysler Jeep Dodge on 03/26/2025
Thank you for sharing your positive experience with Prince Frederick Chrysler Jeep Dodge RAM! We hope to serve you again.
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Service Information
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13 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Prince Frederick Chrysler Jeep Dodge specializes in these services, in addition to many others.
Brake Service
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Prince Frederick Chrysler Jeep Dodge specializes in these makes, in addition to many others.
What do verified customers think about Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD?
Verified customers who visit Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD rate this business 4.2 out of 5 stars, with 60 reviews. 13 customers favorited this location.
How can I contact Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD?
To reach the sales team at Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD, call (443) 400-7096. To reach the service department, call (410) 535-1200
How can I schedule a service appointment with Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD?
Does Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD have a service center?
Yes, Prince Frederick Chrysler Jeep Dodge in Prince Frederick, MD does have a service center. You can contact the service department at (410) 535-1200.
