by 2022 RAM 1500 BIG HORN/LONE STAR Owner on 07/11/2024Verified Service
Great. Scott found and replaced a vital fuse to power our trailer camera which had blown and was causing a safety hazard. Cheerfully done in a jiffy and permitted us to continue on our vacation trip. Excellent service and outstanding attitude.
by 2010 DODGE AVENGER EXPRESS Owner on 05/05/2024Verified Service
They were able to get me in quickly. When I got there I was greeted right away and they got the work done and I was back on the road in no time.
by 2015 TOYOTA 4RUNNER SR5/LIM/TRA/TRDPR Owner on 03/06/2024Verified Service
Poor workmanship on panel alignment. Winch reinstalled and didn't work.
Took excessive time to complete work
by 2019 JEEP GRAND CHEROKEE LIMITED Owner on 01/25/2024Verified Service
both of the service guys were very helpful in getting my front headlight replaced when i dropped in w/o an appt.
by 2019 CHEVROLET COLORADO Owner on 11/18/2023Verified Service
Scheduled oil change for 3pm. Got there five minutes early. They took my truck right in and 25 minutes later was ready to go. Nice waiting area and courteous service.
by 2014 TOYOTA CAMRY SE/XLE Owner on 11/11/2023Verified Service
Quick, efficient and incredible customer service! Will definitely be back if I have any other car related issues.
by 2019 CHEVROLET TRAVERSE LT Owner on 11/10/2023Verified Service
The car was serviced well. I appreciated the recommendations and my car was done in a very timely manner.
by 2018 SUBARU FORESTER 2.5I TOURING Owner on 10/23/2023Verified Service
Very professional. Price quoted was accurate. Done in a timely manner. Finished product was excellent.
by 2017 SUBARU IMPREZA SPORT Owner on 10/21/2023Verified Service
I was able to schedule my car for its 90k service days before I hit 90k. Very reasonable, quick to service and highly recommended from a friend. I highly recommend too!
by 2022 CHEVROLET SILVERADO K2500 CUSTOM Owner on 10/16/2023Verified Service
Quick exacting kept me informed. Let me know the cost before hand, and even was very accurate on the time that I would be done recommend them.
by 2020 CHEVROLET SILVERADO K3500 LTZ Owner on 10/08/2023Verified Service
I arrived at the dealership about 15mins early, the service writer brought me right in and completed the paperwork. He gave an estimated time of completion, it actually was less time than his estimate. Great service!
by 2013 JEEP WRANGLER SPORT Owner on 10/06/2023Verified Service
Very professional, great service, great waiting lounge with drinks. The mechanic who worked on our Jeep was very helpful and willing to talk about the condition of our Jeep.
by 2015 JEEP PATRIOT LATITUDE Owner on 09/26/2023Verified Service
Do not go here, they are totally trying to make you spend money on things your car does not need. Their communication was also horrible!!!
by 2022 GMC TERRAIN SLT Owner on 09/23/2023Verified Service
Zach was friendly and helpful. The work on the car was finished earlier than promised. Very good experience
by 2018 RAM LARAMIE Owner on 09/20/2023Verified Service
Vehicle service started on time and the Preferred team sent me updates throughout the process. There was some confusion on which vehicle I was having service on when I picked up.
by 2018 GMC TERRAIN SLE Owner on 08/10/2023Verified Service
Outstanding. This the best service team in West Michigan hands down. They go above and beyond, doing what other shops and dealerships can't or won't.
by 2022 CHEVROLET TRAVERSE PREMIER Owner on 06/22/2023Verified Service
Scheduled oil change and tire rotation. Said vehicle would be ready by 4:00, received message at 3:45 saying everything was done and ready for me to pickup.
by 2012 JEEP GRAND CHEROKEE LIMITED Owner on 03/16/2023Verified Service
I received excellent service. and the service agent Justin was awesome to work with. i would highly recommend Preferred over any other Dealer in west Michigan.
by 2015 GMC SIERRA K1500 SLE Owner on 02/28/2023Verified Service
They provide a shuttle service which is very convinient. They had to order a back ordered part, but my vehicle is still drivable and they will not charge me until the service is complete.
by 2019 BUICK ENCORE SPORT TOURING Owner on 02/09/2023Verified Service
Helpful and friendly. Provides courtesy drop off at home and pickup which allows you to complete work you may have at home to finish while your car is being taken care of.
