Porsche Newport Beach Reviews - Page 2

4.6
New Car Sales: (844) 543-9638Used Car Sales: (833) 365-2951Service: (877) 751-8368
Sales Open until 8:00 PM
Service Open until 6:00 PM

Porsche Newport Beach Reviews - Page 2

4.6
Sales Open until 8:00 PM
Service Open until 6:00 PM

Ratings & Reviews

Overall Rating
4.6
120 Verified Reviews
5 Star
81%
4 Star
11%
3 Star
2%
2 Star
3%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2014 PORSCHE CAYENNE Owner on 11/30/2023Verified Service
Service was all good, no issues there at all. Price is a whole other issue. Shop around for anything not under warranty and save big $.
by 2017 PORSCHE MACAN GTS Owner on 10/24/2023Verified Service
Service was great. We had an emergency with our coolant system and they got us in right away, had a loaner available for us and made the repairs under warranty. Couldnt be happier.
by MARIA PEREZ-CASTILLO on 10/25/2023
Thank you so much for your kind words! I am so glad we were able to assist you in a very unfortunate situation. Don't hesitate to reach out should you need anything else in the future! It will be our pleasure to help! Service Direct Phone Number: 949-723-3285
by 2021 PORSCHE 911 CARRERA S/4S/GTS/4GTS Owner on 07/28/2023Verified Service
Thank you for the excellent warranty repair. Ryan was knowledgeable, professional, and kept me informed of the progress. Even though you're in a temporary facility I was glad to see the quality continues to be excellent. Thanks once again....
by 2021 PORSCHE 911 CARRERA S/4S/GTS/4GTS Owner on 05/15/2023Verified Service
Excellent experience at Newport Beach Porsche. Appreciate the professionalism and attention to detail Ryan provided. Thanks once again.
by 2014 PORSCHE 911 CARRERA S CARRERA 4S Owner on 04/24/2023Verified Service
Service was completed on schedule and in the time promised. Oil change warning was not reset correctly. Maintenance log was not filled in as promised.
by 2022 PORSCHE CAYENNE TURBO GT COUPE Owner on 04/03/2023Verified Service
Excellent service experience. My service advisor, Evan, was efficient, knowledgeable, and my vehicle was ready when promised. The logistic were great -- easy in and out, good customer parking.
by Sean B. on 03/25/2023Verified Service
awesome customer service from service advisor Jason. Porters were polite, nice snacks, lounge area is comfortable and great coffee machine
by MARIA PEREZ-CASTILLO on 03/27/2023
Thank you so much for your kind words! We will be sure to share with our team. Do not hesitate to contact us should you need any assistance in the future, it will be our pleasure to help!
by 2008 PORSCHE CAYENNE Owner on 02/24/2023Verified Service
Customer Service beyond acceptable. Service writers always in a hurry and impossible to get hold of by phone.
by 2014 PORSCHE 911 CARRERA S Owner on 05/03/2022Verified Service
Service was completed as promised. It runs better and was returned to me looking like new with an excellent wash. Delivery was delayed due to an issue with a vehicle being serviced before mine.
by 2020 PORSCHE MACAN S Owner on 01/09/2022Verified Service
My tires replacement was fine. Took slightly longer than expected. I had to return to have the tire pressure monitor reset
by 2018 PORSCHE PANAMERA 4S Owner on 01/03/2022Verified Service
Newport Beach Porsche was excellent on this service. Expectations were set and met. Will be coming back for next service.
by 2014 PORSCHE CAYMAN Owner on 12/19/2021Verified Service
Courteous, professional and efficient staff. Quality work, knowledgeable Service Consultant, reasonable price. Wont hesitate to return.
by Blair B. on 09/13/2021Verified Service
Quick in and out on a service recall. Jason Sands who has been my service advisor since I purchased the car was great as usual. Work only took a little over an hour and I was on my way.
by 2018 PORSCHE 911 CARRERA2/4 Owner on 09/01/2020Verified Service
Needed my windshield replaced, and the team got the part ordered and the car in asap. Great service and their fee was competitive after comparing a few dealers. Great team and great service.
by 2010 PORSCHE CAYENNE Owner on 02/10/2020Verified Service
Excellent friendly knowledgeable customer service. Service handled quickly. Courtesy vehicle ready immediately. Wonderful overall experience.
by 2015 PORSCHE 911 CARRERA2/4 Owner on 10/09/2017Verified Service
Very professional service. Jason took the time to walk me through the situation. I would highly recommend this location for service.
by 1999 PORSCHE BOXSTER Owner on 05/01/2017Verified Service
Just took too long to complete repairs. Car was not even looked at for a week due to schedules. I had to take car back twice with leak following first repair only to wait another 4 weeks for parts to come in from Germany.
by 2010 PORSCHE BOXSTER Owner on 11/01/2016Verified Service
Had the car flatbedded in, Rick called to give me the status of the car and repairs were made in a timely fashion.
by 2014 PORSCHE 911 CARRERA S Owner on 08/13/2016Verified Service
Good experience working with Jason. My new steering wheel did not arrive as promised so they installed it for free.
by 2010 PORSCHE BOXSTER Owner on 04/09/2016Verified Service
Somewhat pricey service but I received a complementary loaner and wash. They fix everything right the first time. That's worth the premium.
21 - 40 of 120 results