by 2025 PORSCHE BOXSTER SPYDER RS Owner on 06/05/2025Verified Service
Excellent service. Timely and right the first time!! Very courteous and friendly and very nice amenities.
by MARCO RODRIGUEZ SERVICE DIRECTOR on 06/10/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2021 PORSCHE CAYENNE Owner on 05/17/2025Verified Service
Although I wish I would not have to come so often but it is always a pleasure to work with these guys. Very professional and super customer service - Matt B. and Christian U. are awesome!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 05/24/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2018 PORSCHE 911 GT3 Owner on 04/27/2025Verified Service
The customer service is great. Our service technician, Casey Lewis, is collaborative and is a pleasure to work with every time we come in.
by MARCO RODRIGUEZ on 05/24/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2024 PORSCHE 911 CARRERA/4/T Owner on 04/17/2025Verified Service
Great communication from my advisor (Christian) regarding status updates, etc. The only negative is that they were unable to duplicate a door rattle that I hoped to have addressed while the vehicle was there, but it was not for a lack of trying.
by Marco Rodriguez Service Director on 05/24/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 1993 PORSCHE 911 CARRERA2/4 Owner on 04/14/2025Verified Service
Service performed as expected, loaner vehicle was nice, car was beautifully cleaned inside and out when I went to pick it up. I really like the vehicle scan you get when pulling into the service bay!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 05/24/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2023 PORSCHE BOXSTER GTS/25TH ANNIVERS Owner on 04/12/2025Verified Service
Excellent care and love the follow up video! I was well attended as I waited! Knowledgeable, friendly and very organized!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 05/24/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2022 PORSCHE MACAN Owner on 04/12/2025Verified Service
Great service. Picked car up delivered after service. Tech came to the house to reset service light which inadvertently was not done. Great follow up by service writer Mandeet. I give them a 10 out of 10
by MARCO RODRIGUEZ on 05/23/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2021 PORSCHE MACAN Owner on 04/12/2025Verified Service
Great customer service. The best in the North Shore. They informed me of what I needed now and what I could wait for.
by MARCO RODRIGUEZ SERVICE DIRECTOR on 05/24/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2023 PORSCHE MACAN BASE/T Owner on 03/23/2025Verified Service
I had a tire emergency, called ahead, brought the car in and they replaced the tire. Service was great, they even washed my car. These guys are top notch.
by MARCO RODRIGUEZ SERVICE DIRECTOR on 05/23/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it's wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez 224-373-8311
by 2019 PORSCHE CAYENNE Owner on 03/14/2025Verified Service
Car was picked up at our house and delivered. The service manager Mandeep Mangat was wonderful to coordinate the service -- he was professional, friendly, and extremely competent!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 03/20/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2019 PORSCHE CAYENNE Owner on 01/10/2025Verified Service
The Porsche Exchange does a great job and always updates you on status. The pick up and drop off service is great!!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2021 PORSCHE TAYCAN 4S Owner on 01/09/2025Verified Service
I brought the car in for service due to a problem with the electronics and the 4 year maintenance. They kept the for 3 days (I had a loaner) to keep rechecking the electronics is working fine now.
by Marco Rodriguez Service Director on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2013 PORSCHE CAYENNE GTS Owner on 01/02/2025Verified Service
Like: Easy scheduling, professional staff, beautiful facility, explanation of services, completed on time - as promised, car returned looking brand new!
No dislikes!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2019 PORSCHE CAYENNE Owner on 12/27/2024Verified Service
Top notch service! Issues were addressed and service team went above and beyond! Mandeep and Casey were very accommodating and thoughtful in the process!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2024 PORSCHE 911 CARRERA/4/T Owner on 12/15/2024Verified Service
Excellent process from beginning to end. Easy to schedule, service performed efficiently, very clear communications from my advisor Casey Lewis.
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2020 PORSCHE MACAN Owner on 12/05/2024Verified Service
the staff provided excellent service, everything was done in timely manner. service. I was given a loaner car while my car was being serviced. This was very convinient .
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2023 PORSCHE CAYENNE COUPE/COUPE PLATI Owner on 11/30/2024Verified Service
As usual, the Porsche Exchange handled our tire replacement smoothly, on time, and in a professional manner. They never fail to exceed our expectations!
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2018 PORSCHE MACAN Owner on 11/30/2024Verified Service
The team at Porsche Exchange was knowledgeable, thorough, and pleasant. The entire experience was first rate.
by MARCO RODRIGUEZ SERVICE DIRECTOR on 01/14/2025
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2014 PORSCHE 911 CARRERA Owner on 11/22/2024Verified Service
The fast action and service is fantastic.
And also the communication with the dealer is very good and professional.
Have to mention one person that is doing very well. His name is Mandeep.
by MARCO RODRIGUEZ SERVICE DIRECTOR on 11/29/2024
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
by 2000 PORSCHE BOXSTER S Owner on 11/07/2024Verified Service
Knowledgeable, professional, and personable staff. Initial issue addressed and technician identified additional items in need of service. All done per schedule. Very satisfied.
by Marco Rodriguez Service Director on 11/08/2024
Thank you so much for your kind words! We are thrilled to hear you had a great experience with us . The Porsche Exchange Team strives to provide the best service possible, and it wonderful to hear we hit the mark. If there anything else we can do for you in the future , don't hesitate to reach out to me Marco Rodriguez
