Pinehurst Toyota Reviews - Page 23

4.6
New Car Sales: (910) 696-6258Used Car Sales: (910) 294-5809Service: (910) 692-2424
Sales Closed until 9:00 AM on Thursday
Service Closed until 7:00 AM on Thursday
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Ratings & Reviews

Overall Rating
4.6
1395 Verified Reviews
5 Star
81%
4 Star
9%
3 Star
3%
2 Star
2%
1 Star
5%
Sort by: Most Helpful
Read reviews that mention
by 2022 TOYOTA HIGHLANDER XSE Owner on 08/11/2024Verified Service
My service at Pinehurst Toyota was awesome. My appointment was at 8:30 and I was out of there by 9:30. The service was done quick and efficiently.
by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 07/28/2024Verified Service
All the people at this dealership are so nice and always very helpful! The dealership is always clean. The service is always good and very fast!
by Nona F. on 07/24/2024Verified Purchase
We had a really good experience with this dealership. They were quick to answer both our on-line inquires as well as our telephone inquires. They made the purchase very quick and easy.
by 2017 HYUNDAI SANTA FE SPORT Owner on 07/24/2024Verified Service
Timely service, Service rep made sure which services I had done earlier and what I needed done. I appreciate that kind of service.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 07/23/2024Verified Service
Made appointment. When I arrived, very efficient check in. Additional work was needed, however, handled quickly. Time spent was as expected. Great waiting area with amenities (coffee, donuts, snacks.).
by Tommy K. on 07/21/2024Verified Service
The folks there are always friendly and helpful. Their are very good at keeping me updated on the progress of the serve.
by 2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner on 07/15/2024Verified Service
Pinehurst Toyota has been servicing my vehicles since I moved here in 2007. Their work is consistently efficient. I have no hesitation in recommending them to anyone.
by 2013 HYUNDAI ACCENT GLS/GS Owner on 07/14/2024Verified Service
I don't dread taking my car there because the service is exceptional, the people are very friendly & the waiting area as well as the service areas are always very clean & comfortable.
by 2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner on 07/14/2024Verified Service
Oil filter was not inspected after installing and leaked, required another trip to fix. Not very responsive to the problem. Don't know if I'll return for more service.
by 2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Shopper on 07/02/2024Verified Purchase
Excellent customer service from Josh. Informed me about what was going on and was done in a reasonable amount of time.
by 2023 HYUNDAI KONA SE Owner on 06/29/2024Verified Service
The service is good but it is restricted by the auto dealer who only allows the techs to investigate the car problem only so far. The techs must adhere to specific protocol when trying to repair the vehicle and can go no further.
by 2002 LEXUS SC 430 Owner on 06/21/2024Verified Service
Pinehurst Toyota Service Department is outstanding. James S always takes extra time and explains all in detail! A privilege to be there and have my car so well cared for!
by 2014 TOYOTA CAMRY HYBRID/LE/XLE Owner on 06/04/2024Verified Service
Tires installed on 11/21 and I have driven approximately 25000 miles but told they need to be replaced with less than 3 years and less than 30000 miles? Will not purchase from them again.
by 2019 TOYOTA 4RUNNER SR5/LTD/TRD/PREM Owner on 06/02/2024Verified Service
Front desk is friendly. Mechanics do not put things back and run into issues once we leave every time. Wouldn't recommend.
by 2015 TOYOTA PRIUS Owner on 05/29/2024Verified Service
Although expensive, (as everything is anymore), the service provided at Pinehurst Toyota is stellar! Easy to get an appointment, and always a thorough job!
by 2018 TOYOTA RAV4 LE Owner on 05/25/2024Verified Service
My car had an 2024 NC inspection, but I'm not sure the 15 point inspection was completed since my tire pressure was still off when I got in the car to leave. The service rep then filled my tires. I have a RAVA 4 LE.
by 2018 TOYOTA RAV4 ADVENTURE/XLE Owner on 05/08/2024Verified Service
Cody Reed of Pinehurst Toyota did an excellent job handling this scheduled servicing, which included an oil change and tire rotation.
by 2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 04/27/2024Verified Service
I arrived ahead of schedule but my car was taken right in sequence with the cars on site. The waiting area is spacious and pleasant. The facility is clean and the work was done well and without delay.
by David W. on 04/26/2024Verified Service
Able to purchase online and over the phone with the help of everyone there. Truck was delivered earlier than expected. I can't speak highly enough of their service.
by 2016 HONDA ODYSSEY SE Owner on 04/15/2024Verified Service
My vehicle has transmission issues that worry me and the salesmen/repairmen will not return my calls. They are avoid me, this could have been prevented. They sold me a vehicle knowing it had issues. I would not recommend this dealership to ANYONE.
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