by 2021 HYUNDAI KONA ULTIMATE Owner on 05/18/2024Verified Service
If I could give them a zero star rating, I would. Told 7s they couldn't fix problems that we bought the car with. When I tried finding out why no one could tell me.... or refused to call me back. Totally unprofessional as whole. 1 or 2 employees would helpful. Still fighting this issue.
by 2020 HYUNDAI SONATA SEL Owner on 04/07/2024Verified Service
I really appreciate that they got my car fixed the next day. I was told when the car was towed in that they were booked until April 17. Apparently when they looked at the car they saw it was their mistake from when I had the car in the previous week. I do appreciate they did take care of the issue immediately.
by 2023 HYUNDAI SANTA FE SEL PREMIUM Owner on 04/01/2024Verified Service
Very Bad. I took the car in complaing about a noise in the upper front roof on the drivers side. It is an intermittent noise which occurs on a warmer day and driving on a rough road. The noise is very irritating. After a short waiting period I get the car back with cannot find cause. While driving home the noise is still there. No new car should be in this condition. It SUCKS
by 2023 HYUNDAI SONATA SEL Shopper on 02/14/2024Verified Purchase
Jovey was fantastic as always! He is an absolute gentleman and very quick to answer any questions or concerns I came up with. This is the second time we've purchased a vehicle from Phil Long with Jovan as our expert, and a second time we are leaving with a great experience.
by Phil Long Social on 02/21/2024
Thank you so much for your wonderful review! We're thrilled to hear that our team provided you with fantastic service once again during your vehicle purchase. Ensuring a smooth and enjoyable experience for our customers is our priority, and we're delighted that we were able to meet your expectations. If you ever need anything else or have further questions, please don't hesitate to reach out. We appreciate your loyalty to Phil Long, and we look forward to serving you again in the future.
by 2024 HYUNDAI PALISADE SEL PREMIUM Shopper on 01/19/2024Verified Purchase
The staff is great, Carl online sales rep was awesome, down to earth went the extra mile to get me in the right vehicle, needed another temp tag because mine expired before receiving title work from dmv, no questions asked went to dealer n had new one in less than 5 minutes
by Phil Long Social on 01/19/2024
Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided you with exceptional service and went the extra mile to ensure you got the right vehicle. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!
by 2016 KIA SOUL Shopper on 01/13/2024Verified Purchase
Isabelle, the sales lady was not very helpful. She told me on multiple occasions that she would call me back and never did. I finally got ahold of the manager and he was very helpful. We brought the car in for repair and unfortunately they were not able to fix the problem. We will be be bringing it back on January 22nd.
by Phil Long Social on 01/25/2024
We appreciate you bringing this experience to our attention. We can assure you that we do not find this type of behavior acceptable, and we truly appreciate you working with our manager to resolve the situation. Please let our team know if there is any additional help we can provide to improve your experience with us. Thank you - Phil Long.
by 2021 HYUNDAI SONATA N LINE Owner on 11/13/2023Verified Service
This is an excellent dealership with the best device department. They gave me a perfect diagnosis on my vehicle and fixed my issue. No problems. The sales department is phenomenal as well. I will only use Phil Long Hyundai of Motor City. I do believe it's the best car dealership I've ever been to.
by Phil Long Social on 11/29/2023
We're truly grateful for your fantastic feedback! It's wonderful to hear that you had an excellent experience with us. Your loyalty and kind words mean a lot to us, and we're honored to be your preferred choice. If you ever need anything else in the future, please don't hesitate to reach out. We're here to serve you with the best service and support possible!
by 2021 HYUNDAI SONATA HYBRID/LIMITED Shopper on 11/08/2023Verified Purchase
Both salespeople we worked with were great! Lee spent the most time with us and would have received a 5 star rating. One disappointment: we were unable to use the Navigation system in the car because the Home was set in Chicago. We had to bring the car back to the Dealership.
by Phil Long Social on 11/09/2023
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We're sorry that you had to return to resolve your navigation issue and hope that we have fully addressed it. If you ever need anything in the future, please don't hesitate to reach out. Safe travels in your new car!
by 2018 HYUNDAI SANTA FE SE Shopper on 11/05/2023Verified Purchase
Our salesperson Emma was amazing. So knowledgeable of the vehicles, very patient with our many questions, and she actually cared about us finding the right car. If you see the sales manager names Luis, avoid him, he was pushy and rude and obviously doesn't care about customers.
by Phil Long Social on 11/09/2023
We're delighted to hear about your positive experience with Emma, and we value your feedback. Emma's dedication to helping you find the right car is what we aim for. We take your comments seriously and will be addressing your concerns with the rest of our team to ensure a better customer experience in the future. Thank you for choosing us for your car-buying needs.
by 2020 HYUNDAI SONATA SEL Owner on 11/02/2023Verified Service
Oil change was fine, however, this was my last free one as I had 3 years free when I purchased the car. I was told it was free when I made the appt but when I took the car in they tried to charge me. It took awhile before they finally agreed to not charge me.
by Phil Long Social on 12/01/2023
We are disappointed to learn of your experience here but will take this opportunity to improve. We truly appreciate your honest review and hope to be of service to you again in the future when you'll have a more positive experience. Thank you. - Phil Long
by 2023 HYUNDAI PALISADE SEL PREMIUM Owner on 10/23/2023Verified Service
The brand new tow hitch installed was scratched badly like the rear end of my vehical scraped the ground. I got an accident remote alert on my phone during the service, and they didn't order the correct trim piece requiring a follow up visit. Will never use again.
by Phil Long on 11/02/2023
We appreciate you bringing this experience to our attention. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please contact us at social@phillong.com so we can work towards a resolution. We look forward to hearing from you. Thank you - Phil Long
by 2024 HYUNDAI TUCSON N LINE Shopper on 10/05/2023Verified Purchase
I love my vehicle from Phil Long Hyundai of Motor City, but the people there were very unprofessional. They continually talked to me about their work drama and dating drama. And they made me feel uncomfortable by constantly bringing up my looks and telling me that all the men that worked there were talking about me. I didnt trust my salesperson and everything they said to me had an angle to try and get me to spend more money.
by Phil Long Social on 10/25/2023
We appreciate you bringing this experience to our attention. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. However, we are currently researching your experience and have not been able to find a record of your transaction. Please reach out to us at social@phillong.com at your earliest convenience and mention which dealership you worked with, so we can do our best to resolve this with you. Thank you - Phil Long Ford
by 2019 NISSAN SENTRA S/SV/SR/SL Shopper on 07/11/2023Verified Purchase
The person who sold me my car was great
The guy who did the financing was not great. I told him I did NOT want a warranty and he still put one on there. And did NOT provide the paperwork for the warranty either.
Now I have to wait for the refund to be issued for a warranty I did not want .
by 2023 HYUNDAI TUCSON SE Owner on 05/10/2024Verified Service
Had replace trim on our, less than year old car, that was coming off. They ordered part and notified us when it was in and had it replaced quickly. Always do a great job taking care of our vehicles!
by 2022 HYUNDAI SANTA FE LIMITED Owner on 04/30/2024Verified Service
Everything thing went well and completed when they said it would be ready
Better than the folks up North
by 2022 HYUNDAI SANTA FE SEL Shopper on 03/02/2024Verified Purchase
It was a great experience and was very smooth! Everyone was great especially Sales Manager Steve Krohn and sales lady Isabelle.
by 2020 HYUNDAI KONA SEL Owner on 02/25/2024Verified Service
Treated so well by my advisor plus high quality workmanship performed on my vehicle equals five stars and many thanks
by Phil Long Social on 02/26/2024
Thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. Providing excellent service and high-quality workmanship are our top priorities, and we're delighted that we could meet your expectations. Your satisfaction means the world to us, and we appreciate your kind words and five-star rating. Thank you for choosing us, and we look forward to serving you again in the future!
by 2023 HYUNDAI SANTA FE SEL PREMIUM Shopper on 02/18/2024Verified Purchase
I purchased a 2023 Hyundai Santa Fe. The entire process was completed remotely which was easy for me since I live more than an hour from the dealership. The car was delivered to me and Alex made the entire process stress free.
by Phil Long Social on 02/21/2024
Thank you so much for your fantastic review! We're thrilled to hear that your experience was stress-free and convenient. Ensuring a seamless process for our customers, regardless of distance, is our priority, and we're delighted that our team provided you with excellent service throughout. If you ever need anything else or have further questions, please don't hesitate to reach out. We appreciate your business and hope you're enjoying your new Santa Fe!
by 2022 HYUNDAI SANTA CRUZ SEL PREMIUM Owner on 02/18/2024Verified Service
Got there early, got started early, and was out in under an hour. Great service manager Dave should commended. What a tight ship!
by Phil Long Social on 02/21/2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive service experience with us. Providing prompt and reliable service is our priority, and we're delighted that our team was able to deliver. We truly appreciate your kind words and your recognition of Dave's efforts. If you ever need anything else or have further questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.
by 2020 HYUNDAI PALISADE SEL Owner on 02/15/2024Verified Service
Service tech had an accident with my car pulling it out of garage over a month ago and I still haven't gotten it back
by Phil Long Social on 02/22/2024
We appreciate you bringing this experience to our attention. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you are willing, please contact us at social@phillong.com with your contact information so we can work towards a resolution. We look forward to hearing from you. Thank you - Phil Long
1 - 20 of 332 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
4,993 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Phil Long Hyundai of Motor City specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Phil Long Hyundai of Motor City specializes in these makes, in addition to many others.
Chevrolet
Ford
Hyundai
Nissan
Toyota
Shop Amenities
Free Wi-Fi
About Us
Oil changes. Tire rotations. Brake inspections. The list of services your Hyundai vehicle needs over its lifetime is lengthy, and the service center at Phil Long Hyundai of Motor City is there to help you get them all done, every step of the way. Pre...
Frequently Asked Questions
What do verified customers think about Phil Long Hyundai of Motor City in Colorado Springs, CO? Verified customers who visit Phil Long Hyundai of Motor City in Colorado Springs, CO rate this business 4.3 out of 5 stars, with 332 reviews. 4,993 customers favorited this location.How can I contact Phil Long Hyundai of Motor City in Colorado Springs, CO? To reach the sales team at Phil Long Hyundai of Motor City in Colorado Springs, CO, call (719) 212-9254. To reach the service department, call (844) 693-1256How many used cars are for sale at Phil Long Hyundai of Motor City in Colorado Springs, CO? There are 541 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Phil Long Hyundai of Motor City in Colorado Springs, CO? There are 112 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Phil Long Hyundai of Motor City in Colorado Springs, CO? You can schedule a service appointment at Phil Long Hyundai of Motor City in Colorado Springs, CO through CARFAX.What are the shop amenities offered by Phil Long Hyundai of Motor City in Colorado Springs, CO? Phil Long Hyundai of Motor City in Colorado Springs, CO offers the following amenities: Free Wi-Fi.Does Phil Long Hyundai of Motor City in Colorado Springs, CO have a service center? Yes, Phil Long Hyundai of Motor City in Colorado Springs, CO does have a service center. You can contact the service department at (844) 693-1256.
