by 2025 FORD BRONCO SPORT BADLANDS Owner on 10/07/2025Verified Service
The rear tail light area repair restored the damage to perfect condition.
The mobile oil change service was great.
by 2011 FORD F150 SUPERCREW Shopper on 10/05/2025Verified Purchase
My salesman was great. However there was an issue that arose after the purchase. The issue was resolved, but wouldn't have been if the sales staff communicated with each other better.
by 2014 FORD F150 SUPERCREW Owner on 10/05/2025Verified Service
Andrew worked very hard to see that my service went well. I appreciate everything he done and thank him very much
by 2023 FORD RANGER XL/XLT/LARIAT Owner on 10/04/2025Verified Service
Excellent service loved the valet service picked up dropped off my made everything easy and convenient
by 2023 FORD TRANSIT T-350 Owner on 09/27/2025Verified Service
Don't rotate tires properly; did t recalibrate Tom's; jacked up my 9,500 lb van by the ouch welds instead of the ford mandated jack points; only 3 of the 4 tires were balanced properly. - took my van and they did it all correctly!
by Bert A. on 09/26/2025Verified Shopper
Advertised car they said was available. We travelled 1.5 hours to see car only to be told car was NOT available but they had new cars to sell us. False advertising to get you into the showroom. Scam!
by Adam M. on 09/22/2025Verified Shopper
Low ballers on trade ins. Not good communication. I had an appointment to test drive a truck. They sold it the day before. And didn't call me.
by 2022 FORD MUSTANG MACH-E GT Shopper on 09/19/2025Verified Purchase
They are very low-key in their approach. Prices are what they are. They don't push to up-sell you on warranty extensions. So, pretty good experience over all.
by 2024 LINCOLN AVIATOR Shopper on 09/18/2025Verified Purchase
Always helpful. FORD staff are extremely helpful. Logan Jenkins was the best salesperson I've encountered. Listened to what I wanted and sold me just that. Thank you Logan.
by 2021 LEXUS IS 350 F SPORT Shopper on 09/16/2025Verified Purchase
Brad, the British Guy, was fabulous and easy to work with. Super friendly and not pushy at all. Very quick, smooth process in buying our car.
by 2020 LINCOLN AVIATOR RESERVE Owner on 09/15/2025Verified Service
I appreciate the work and the communication in taking care of my Aviator. Phil Long is definitely my "go to" in caring for my vehicle.
by 2022 LINCOLN CORSAIR Owner on 09/15/2025Verified Service
I was actually told that I had a premier service contract for the first time in three years. I knew I had it but the service adviser never told me. The service was finished quickly and my car was washed.
by 2023 HYUNDAI SANTA FE LIMITED Owner on 09/02/2025Verified Service
Bruce is low pressure for selling and I like that. I did take some warranty coverage and was able to keep my payment where I wanted it.
by Andara R. on 09/01/2025Verified Service
Tom was excellent. There were issues with previous service performed Tom made it right and as long as he is there my business will be there
by 2025 FORD MAVERICK LOBO Shopper on 09/01/2025Verified Purchase
Mr. Allen was very helpful in completing the sale for a new vehicle. He walked me through the complete process, would recommend him to anyone interested in purchasing a new vehicle.
by 2018 SUBARU IMPREZA Owner on 08/30/2025Verified Service
They did not fix the issue. The car needed bearings and struts and they performed a wheel alignment to fix a cupped tire. The also said the cupped tire would resolve on its own with the alignment. Which is not true.
by 2017 FORD EXPLORER PLATINUM Shopper on 08/29/2025Verified Purchase
They were very professional, and went above and beyond with our vehicle, and have earned our business for the future. Thank you.
by 2023 LINCOLN NAUTILUS Shopper on 08/29/2025Verified Purchase
Salesman was great, finance back office not so much skipping over details that should have been reviewed.
by 2024 FORD F150 XLT Shopper on 08/29/2025Verified Purchase
Had a wonderful experience at Phil Long Ford in Motor City. Found the exact F-150 I was looking for at a great price. Everyone made sure I was taken care of and all staff eas very pleasant. Great job!
by 2019 FORD FIESTA SE Owner on 08/28/2025Verified Service
David was my service advisor and he was very honest about everything. I got my car back faster then promised as well :)
