by 2023 RAM 1500 BIG HORN/LONE STAR Owner on 05/27/2024Verified Service
I went in for an oil change and tire rotation which took over an hour and then when did delivered my truck to me my wheel key lock was missing it took almost another 40 minutes for them to replace the wheel locks and get me down the road very unsatisfied
by 2018 JEEP GRAND CHEROKEE OVERLAND Owner on 05/21/2024Verified Service
Service was not done. The service advisor kept the vehicle for two (2) days and didn't get a technician to look or diagnose the potential problem. I have an appointment to get the vehicle checked. I took the vehicle back because my wife need transportation to do errands.
by 2012 JEEP GRAND CHEROKEE LAREDO Owner on 04/09/2024Verified Service
Terrible every time. Didn't fix the problem, and fortunately they agreed not to charge me, but also wouldn't do what was needed to resolve the issue with the car. So 2 days in the shop, and had to take it elsewhere to have the job completed. It was a simple issue, by the way.
by Zabrina Ziemba on 04/19/2024
We are very sorry to hear about your experience with our service team. We always strive to deliver a 5-star experience to our customers and this falls short of our expectations. We'd like to know more about your visit and how we might be able to further assist at this time. Please contact our Service Business Development Manager, Stacy, at 719-533-5575. Thank you!
by 2007 DODGE NITRO SLT Owner on 04/07/2024Verified Service
My experience is always amazing when I take my vehicle for service at Perkins. Everyone is always so friendly and welcoming to me. I especially want to thank Jim Shipley and Royce Mares for their support in helping me to get my vehicle repaired in a timely manner!!!
by Zabrina Ziemba on 04/19/2024
We appreciate your feedback on your visit. We are very happy that our team is continuously able to provide you with a 5-star experience! Thank you for your kind words about Jim & Royce! We look forward to seeing you again soon!
by 2017 JEEP GRAND CHEROKEE TRAILHAWK Owner on 02/03/2024Verified Service
Friendly, Welcoming, real fast service. I was told it would take a lil over an hour for an oil change. I was in and out in 45 minutes.
Oh, they could use a little more selection of magazines some tea and muffins. This will make it a 5 star all day every day.
by 2019 RAM 3500 LONGHORN Owner on 02/01/2024Verified Service
The dealer did everything I wanted done in a timely manner, however when they came out to tell me about a few other things they found, one of them was not justified, they said I needed to replace the serpentine belt so I took the vehicle home and checked, I could not find any cracking in this belt, bad diagnos .
by 2018 JEEP WRANGLER UNLIMITED SPORT Owner on 01/08/2024Verified Service
Typical oil, lube, tire rotation, etc. despite a busy workload the work was completed on very timely basis. Additional coolant was also completed. From entering the bay door to leaving the customer service was top notch.
Will continue to use Perkins as their overall sales and maintenance performance is top notch.
by 2013 JEEP WRANGLER UNLIMTED RUBICON Owner on 12/24/2023Verified Service
I made an appointment for 10:00 am and when I checked in I was told they would need my car for 2 days because there were cars ahead of me. They ended up having my car for 3 days to replace a thermostat and break pads. I was also charged a diagnostic fee of 190.00 that should be subtracted from the bill If they provide the service. I was informed that this is just how they do things. TOTALLY UNACCEPTABLE.
by 2021 JEEP GLADIATOR OVERLAND Owner on 10/28/2023Verified Service
They had my part for 2 weeks before my appointment. After I dropped off my car they took over 24 hours to actually look at my vehicle. Once they took my vehicle back they didn't look in the box the part came in that was damaged to see that it wasn't even in the box. And now they don't even know if they will get new parts. The service lady was amazing though.
by Perkins Motors on 11/01/2023
Hello, We appreciate you taking the time to share this feedback. It would be great to have the chance to speak with you regarding the overall experience our Service Team provided you for the part replacement on your vehicle. Please reach out to me so that we can discuss this matter further. Thank you, Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2018 RAM 1500 ST Owner on 10/14/2023Verified Service
Took 3 hours for an oil and oil filter change. On the the way home I noticed my air conditioning wasn't working. When I got home I called the service department and left a message and they didn't return my call. I had another shop check out my AC and they put in a fuse which has corrected the problem. No fuse for the AC in the fuse box. Makes me wonder.
by Perkins Motors on 10/16/2023
Hello. Your feedback is important to us at Perkins Motors. When you have the chance, I would like to speak with you about your wait time with our Service Department for your oil and filter change, as well as the level of communication you received regarding your subsequent air conditioner concern. Please contact me so we can discuss this further. Thank you, Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2017 HYUNDAI TUCSON LIMITD/SPRT/ECO/SE Owner on 08/21/2023Verified Service
I bought my car there and it was great servi e my ac went out and i had made my appt a month or linger lrior to when i took it in my car was there from 8to4 and they didnt fix nothing just did an inspection and said they were too busy and asked me if i coukd take it in the next morning and i couldnt because of work i really was not happy knowing my car was there all day and they didnt even fix it.
by Perkins Motors on 09/29/2023
Hello. Thank you for bringing this to my attention. I would like the chance to speak with you about the level of customer service you received during your recent visit and your overall experience with our Service Team here at Perkins Motors. Would you please email your preferred contact information to me? I appreciate your time! Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2005 DODGE STRATUS SXT Owner on 08/20/2023Verified Service
I took my 2007 Dodge stratus in to have them check everything out since I was getting the car ready to give to my granddaughter. They gave me a list of items that needed to be fixed and went ahead and ok'd the repairs. They had it for a month and when I picked it up it didn't sound right. I'll just leave at that!!!
by Perkins Motors on 09/29/2023
Hello, Your feedback is important to us at Perkins Motors. I would like to have the chance of speaking with you regarding the state of your 2007 Dodge Stratus after being with our Service Department. I ask that you reach out to me using the contact information provided below. I look forward to hearing from you, Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by Mike S. on 08/18/2023Verified Service
They always have good service at Perkins. This particular time the young lady brought in a cabin filter didnt mind. You was disgusting and said you might want to consider replacing this, she said the filter will be 30 and installation will be 20 I think the correct thing to do was just say its $50 installed. Youre gonna have to put the old one back in and reassemble it anyway without the $20. Just struck me wrong.
by perkinsmotorssocial@gmail.com on 08/22/2023
Mike, thank you for taking the time to share your review. If you would like to discuss your feedback regarding your air filter and recent service experience, please reach out to me. - Best regards, Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2019 RAM PROMASTER 1500 HIGH Owner on 08/15/2023Verified Service
I'm glad i got in short notice. Only oil change without rotation or 100k svc. Def not the only ones, but a pet peeve of mine is that no one cleans up oil residue after draining all over skid plates or under body deflectors. Take a few seconds and do it the first time, be better than the other non-oem places.
by Perkins Motors on 09/29/2023
Hello. The opportunity to discuss our Service Team here at Perkins Motors would be appreciated. Please reach out at your earliest convenience so we can talk about the condition of your vehicle after your oil change and tire rotation appointment with our Service Department. Best Regards. Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2015 JEEP RENEGADE TRAILHAWK Owner on 07/31/2023Verified Service
Even with an appointment for routine service made weeks in advance, the dealership did not have the supplies available to do the work so I will have to make another appointment, return to the dealership and hope they have the transmission fluid in hand to do the work.
by Perkins Motors on 09/29/2023
Hello. Customer satisfaction is important to us as well as offering five-star service to our customers. I would like to learn more about the level of customer service you have received from our Service Department regarding your scheduled appointment. Please reach out to me at your convenience so we can discuss this in greater detail. I would appreciate it, Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2021 JEEP WRANGLER UNLIMITED RUBICO Owner on 07/27/2023Verified Service
Our jeep had the check engine light back on within the next day and now we cant get service for a month. It took longer than anticipated and they didnt have a rental car which severely affected our day to day. This is the third trip we have taken the jeep in for.
by Perkins Motors on 09/29/2023
Hello. Our Service Team here at Perkins Motors has received your feedback and the opportunity to discuss your check engine light, wait times for appointment scheduling, your wait time for service, and your overall experience with our Service Department would be greatly appreciated. Please reach out so we can have a conversation about your review. Thank you, Tom Rogers, Service Manager, 719.418.8814, trogers@perkinsmotors.com
by 2021 RAM 1500 LONGHORN Owner on 07/10/2023Verified Service
The service department is very efficient and fast. The lobby/waiting area is comfortable, so the wait went by fast. The Service Department manager that handled our vehicle was very good about explaining in layman's terms what the issue was and what had to be done. The mechanics were very careful to protect the interior of the vehicle. Would go back again if needed.
by Perkins Motors on 07/10/2023
Thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our Service Team took care of your vehicle in a speedy fashion and explained what the issue was with your vehicle and what needed to be done. We look forward to assisting you in the future here at Perkins Motors.
by 2018 JEEP CHEROKEE TRAILHAWK Owner on 06/25/2023Verified Service
I asked them to look at my brakes because I thought one of them could be sticking, wasnt on the work order,and when I asked them about it they said to make a appointment for them to look at it at $190 per hour. Brakes are kinda important to be working properly. I wont be back to the Dealership.
by Perkins Motors on 09/29/2023
Hello. We always welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss your brake needs and your overall experience with our Service Team. Thank you, Zabrina Jacques, BDC Manager, zjacques@perkinsmotors.com, 719.381.0364
by 2016 RAM 3500 SLT Shopper on 06/09/2023Verified Purchase
This is a great place to purchase a vehicle. They are very friendly and will bend over backwards to get the deal done. 2nd vehicle purchased from Perkins Motors. I would highly reccomend them for any purchase of a new or used vehicle. Thanks Perkins
by Perkins Motors on 06/09/2023
We understand it's a big decision where you purchase your vehicle from and we are grateful that you chose to work with our Sales Department here at Perkins Motors. We thank you for your recommendation of our Sales Team. Thank you for the positive review and congratulations on your new vehicle.
by 2012 FIAT 500 POP Owner on 04/20/2024Verified Service
Good service, too bad it takes days to have a simple problem fixed, one faulty spark plug that dealer had installed themselves.
by Zabrina Ziemba on 04/25/2024
Thank you for your feedback! We are happy to hear that you had a good experience here at Perkins Motors. However, we would love to know how we can better serve you in the future in order to ensure we are providing you with the 5-star experience we always strive for. If you have the time to provide additional feedback, please contact our Business Development Manager, Zabrina, at 719-381-0364. Thank you!
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Service Information
9,575 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Perkins Motor Company specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Perkins Motor Company specializes in these makes, in addition to many others.
Chrysler
Dodge
Ford
Jeep
Ram
About Us
Frequently Asked Questions
What do verified customers think about Perkins Motor Company in Colorado Springs, CO? Verified customers who visit Perkins Motor Company in Colorado Springs, CO rate this business 4.3 out of 5 stars, with 574 reviews. 9,575 customers favorited this location.How can I contact Perkins Motor Company in Colorado Springs, CO? To reach the sales team at Perkins Motor Company in Colorado Springs, CO, call (719) 752-2718. To reach the service department, call (719) 381-0355How many used cars are for sale at Perkins Motor Company in Colorado Springs, CO? There are 398 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Perkins Motor Company in Colorado Springs, CO? There are 91 accident-free used cars for sale at this dealership.Does Perkins Motor Company in Colorado Springs, CO have a service center? Yes, Perkins Motor Company in Colorado Springs, CO does have a service center. You can contact the service department at (719) 381-0355.
