Pep Boys Reviews - Page 5

4.3

Pep Boys Reviews - Page 5

4.3
Service Open until 7:00 PM
Website

Ratings & Reviews

Overall Rating
4.3
218 Verified Reviews
5 Star
72%
4 Star
12%
3 Star
4%
2 Star
2%
1 Star
10%
Sort by: Most Helpful
Read reviews that mention
by 2015 NISSAN MURANO S/SL/SV/PLATINUM Owner on 10/03/2024Verified Service
Went in for an oil change and they reported I did other things which was incorrect
by Pep Boys on 10/03/2024
We apologize that you had a poor experience, Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com referencing (CARFAX Review), so we can investigate further. Thank you.
by 2016 NISSAN VERSA NO S/SPLUS/SV/SR/SL Owner on 09/17/2024Verified Service
Always happy with the service.
by Pep Boys on 09/19/2024
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner on 08/28/2024Verified Service
I just repaired the leak of one of my tire
by Pep Boys on 08/29/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2020 CHEVROLET TRAVERSE HIGH COUNTRY Owner on 08/04/2024Verified Service
Had to get new tires and the service was great and had my car back same day
by Pep Boys on 08/04/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2015 CHEVROLET EQUINOX LT Owner on 07/16/2024Verified Service
Fast and efficient with excellent customer experience.
by Pep Boys on 07/16/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by Yongsoon C. on 07/15/2024Verified Service
Fast response and service!! Thank you
by Pep Boys on 07/16/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2013 BUICK VERANO PREMIUM Owner on 07/12/2024Verified Service
Simple tire repair...had me in and out in a half hour! I'll go out of my way to go to Pep Boys!
by Pep Boys on 07/12/2024
We appreciate the 5-star rating!! Thank you for your business!
by Diane W. on 05/08/2024Verified Service
The professionalism and knowledge of their craft is topnotch.
by Pep Boys on 05/09/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2005 CADILLAC DEVILLE Owner on 05/03/2024Verified Service
Efficient service and very good price.
by Pep Boys on 05/04/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2016 HONDA PILOT EXL Owner on 04/25/2024Verified Service
Initially I was dissatisfied with the service I received here but they made everything right. I first brought my car in to get a 4 wheel brake replacement. The service representative who sits at the front desk told me they would take a look and make sure I didn't need rotors/calipers etc. After a technician checked it out, the rep told me that I'd just need brakes and fluid exchange. At no time did he mention they were only going to replace the front. I only discovered that when I walked out the door (he also didn't explain anything on the work sheet/receipt that printed out). I walked back in and asked why they only did the front and he said that the rear were ok for another few months (!!). The reason I wanted all 4 was because I didn't want to have to come back. A simple discussion before doing work on my car would have solved this issue. So I wrote a complaint and the manager called and offered to reinspect my car and complete the rear brake job at a discount which she did. I would take my car back here for future work and deal with the manager from now on. She is extremely competent and kind and I did not feel that I was being conned, etc.
by Pep Boys on 04/26/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by Diane W. on 04/08/2024Verified Service
I appreciate their professionalism and expertise.
by Pep Boys on 04/08/2024
We appreciate the 5-star rating!! Thank you for your business!
by 2015 CHEVROLET SILVERADO K1500 Owner on 04/03/2024Verified Service
Good work done by this company
by Pep Boys on 04/04/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2013 HONDA PILOT EXL Owner on 03/31/2024Verified Service
Good service with respect
by Pep Boys on 03/31/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 03/04/2024Verified Service
Worked diligently on my car.
by Pep Boys on 03/04/2024
We appreciate the 5-star rating!! Thank you for your business!
by 2016 NISSAN VERSA NO S/SPLUS/SV/SR/SL Owner on 02/15/2024Verified Service
Service was excellent and the tech service was wonderful.
by Pep Boys on 02/15/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2017 DODGE GRAND CARAVAN SE Owner on 01/24/2024Verified Service
Very helpful and quick service.
by Pep Boys on 01/24/2024
Thank you for choosing Pep Boys and for the 5-Star rating. We are glad we were able to deliver a great experience. We look forward to your next visit.
by 2010 HONDA CR-V EXL Owner on 01/20/2024Verified Service
Everything perfect, reliable price fast service.
by Pep Boys on 01/20/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2007 NISSAN XTERRA OFF ROAD/S/SE Owner on 01/12/2024Verified Service
They fixed a poorly functioning driver side window.
by Pep Boys on 01/12/2024
We appreciate the 5-star rating!! Thank you for your business!
by 2017 DODGE JOURNEY SXT Owner on 12/30/2023Verified Service
Very good services. On time appointment.
by Pep Boys on 12/30/2023
We appreciate the 5-star rating!! Thank you for your business!
by 2010 HONDA CR-V EXL Owner on 12/18/2023Verified Service
All overall excellent services. Mr.Aiston is very friendly, good service and communication.
by Pep Boys on 12/18/2023
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
81 - 100 of 218 results