by 2008 TOYOTA CAMRY CE/LE/XLE/SE Owner on 07/26/2024Verified Service
Nik took care of my tuneup without any issues after my vehicle was misfiring. I had thought that my ignition coils might have gone bad as well and it was recommended I replace them as well. Everything was taken care of quickly and with quality work. My advisor, Carlos, was awesome at keeping me informed on things
by Pep Boys on 07/27/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2008 TOYOTA CAMRY CE/LE/XLE/SE Owner on 03/03/2024Verified Service
Very thorough with their complementary vehicle inspections. I had a hit a pot hole causing my vehicle to slightly pull to the right and making the steering wheel go off center. I opted for the lifetime alignment package as the streets around where I live have a lot of things to take the car out of alignment. I left with peace of mind knowing the vehicle was good and keep my tires in good condition.
by Pep Boys on 03/03/2024
Thank you for choosing Pep Boys and for the 5-Star rating. We are glad we were able to deliver a great experience. We look forward to your next visit.
by 2008 TOYOTA CAMRY CE/LE/XLE/SE Owner on 01/03/2024Verified Service
Great service. I recently replaced my radiator fan assembly and am sure I introduced some contaminants and air into the system. My vehicle wasn't overheating or showing signs of issues and I decided to be proactive and get things done before I got to that point.
by PEP BOYS on 01/03/2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your visit! We hope you come back soon.
by 2020 VOLKSWAGEN PASSAT SE Owner on 12/27/2023Verified Service
I got a damaged tire replaced at this location. Aaron gave great customer service and made sure I knew my car was safe to drive again. He explained why repairing the old tire was not a safe option and that replacing the tire would protect me and other people on the road. I respect his honesty and concern. I highly recommend Aaron and this Pep Boys location.
by Pep Boys on 12/27/2023
Thank you for choosing Pep Boys and for the 5-Star rating. We are glad we were able to deliver a great experience. We look forward to your next visit.
by 2022 MITSUBISHI OUTLANDER ES Owner on 12/22/2023Verified Service
Got a full multi-point inspection and got four tires and road hazard protection and mounting and balancing for the price of two tires. Got a great deal and an alignment as well. Devin was really good at Pep Boys. Will continue to go there for service.
by Pep Boys on 12/23/2023
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2020 TOYOTA HIGHLANDER HYBRID XLE Owner on 11/13/2023Verified Service
I am normally giving them 5 stars however, I had to go back in after getting my vehicle to have them fix several issues after getting 4 new tires put on. They did fix the issues but I feel this should have been checked prior to my car being completed.
by Pep Boys on 11/13/2023
We're happy to hear you had a good experience. If there is anyway we can make your next visit a five star experience, please reach out to us at pepsocial@pepboys.com.
by 2021 TOYOTA HIGHLANDER PLATINUM Owner on 07/05/2023Verified Service
I used the website and had an appointment for 1 pm; I was 5 minutes early and sat down 1.5 hours later my car was still out front. I went to the counter to find out how long it would take, and they said, "2.5 hours to get your car in for the new tires and alignment". I left there at 5 pm. If I knew the appointment for 1 pm was going to actually be seen at 3:30 I would of went somewhere else.
by Pep Boys on 07/05/2023
Were sorry to hear your service was not completed in a timely manner. We realize your time is valuable and appreciate your feedback. We would like to hear more details from your service. Please reach out to us at pepsocial@pepboys.com referencing Carfax, with the details of your experience and your contact information.
by 2008 TOYOTA CAMRY CE/LE/XLE/SE Owner on 04/23/2023Verified Service
Great service. I asked to have the original tech (Andy) realign my car. He was thorough in his service and explained exactly why things were out. Im planning on continuing to request Andy as the tech when it comes to more in depth work done on my car.
by Pep Boys on 04/23/2023
We appreciate the 5-star rating!! Thank you for your business!
by 2006 CHRYSLER 300C Owner on 02/13/2023Verified Service
Got me in same day for four new tires, mount/balance, and an alignment. Price was great, service was excellent. Took about 3 hours on a busy day which was fine. My only complaint would be that they used face weights on my wheels instead of in the barrels, which is just a personal preference of mine, because I think they're ugly, but that's nothing against them or their service.
by Pep Boys on 02/14/2023
Thank you for your positive comments. We are very happy to know that you enjoyed your visit! We hope you come back soon.
by 2010 TOYOTA FJ CRUISER Owner on 10/29/2022Verified Service
Very thorough visit of my tires and sensors which took longer than planned, but in the end I was happy. They found them faulty hence recommended that I replaced them all, which I did. My truck runs smoothly now, prepared for 4 winters ! The 4 tires have a 60,000 miles warranty.
by Pep Boys on 10/29/2022
Thank you for choosing Pep Boys and thank you for the 5-star rating! Were happy we were able to deliver a great experience for you!
by 2012 TOYOTA PRIUS Owner on 06/01/2021Verified Service
The service and work were top notch as always. However, I was shocked by the amount of money to mount four previously purchased tires onto wheels I supplied. While they did install tire pressure sensors, I thoght that over $300 was a lot of money. I would have felt better if I'd been warned.
by Pep Boys on 06/01/2021
Were happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2008 CHEVROLET MALIBU LTZ Owner on 03/14/2021Verified Service
The young man didnt seem concerned about the wear difference between my new tire and the old one. Ive always been told that more than 1/4 can cause issues. So he mounted the new tire on the rear as mot to effect steering. In theory thats fine, but what happens when you have to put those tires on front when you rotate. However they found another bubble on a rear tire same side. I asked that both new tires be put on same axle.
by Pep boys on 03/14/2021
Were sorry you had less than a 5 star experience. Please send us your contact info and the details of your experience to pepsocial@pepboys.com so that we can investigate further. Thank you.
by 2013 MITSUBISHI OUTLANDER GT Owner on 07/28/2020Verified Service
Maybe I've been spoiled by others but a oil change and services Include things like windshield solvent and radiator fluid both low when returned and no comments as to why . With COVID lack of attention was apparent. Grease on door ,items on my passenger seat on the floor !
by pepboys on 07/28/2020
We apologize that you had a poor experience. Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com and we will investigate further. Thank you.
by 2015 INFINITI Q50 PREMIUM/SPORT Owner on 12/26/2019Verified Service
I purchased tires and had a wonderful experience went from a set of crappy Bridge Stone tires to a nice set of Continentals, I look forward to future service with Pep Boys, all the employees are nice, service was fast they also performed a lifetime alignment service on my car so I can get it done at no charge any time I feel it is needed.
by pepboys on 12/26/2019
A big thank you for the 5 star rating! We appreciate your business.
by 2006 JEEP LIBERTY SPORT Owner on 06/02/2019Verified Service
Satisfied with the availability to service my vehicle at last minute notice, but very dissatisfied with the worked performed. I had to take my vehicle to another service shop to correct the causing brake problem and repair the temporary fix that was completed at Pep Boys.
by Pep Boys on 06/02/2019
We apologize for the poor experience you had. Please send us your contact info and the details of your experience to pepsocial@pepboys.com so that we can investigate further. Thank you.
by 2013 HONDA FIT Owner on 01/29/2018Verified Service
Service didn't take long but according to the paperwork giving to me on a prior visit, they said the Bosh battery was a lot cheaper than the guy did the day of replacement. I ended up with a Champion battery, but the guy did find me a discount coupon.
by Bonita Lewis L. on 05/30/2026Verified Service
I had 4 tires put on and even though I ordered them online, they had them in stock at the store. They performed the service that I requested online and the price quoted was the price charged. They also were able to process my online payment. The guy who checked me in at the store, was a little smart mouth though. He realized that I had called before my appointment to check if the tires had arrived and he said why wouldn't they be, I'm looking right at them. They're the smallest tires we have. As if I knew that. How would I?
by Pep Boys on 05/30/2026
Thank you for your feedback. We're glad your tire installation and online purchase process went smoothly. We also appreciate you bringing your check-in experience to our attention, and we'll use your comments to help improve our customer service. Please email us at pepsocial@pepboys.com.
by 2018 RAM 1500 SLT Owner on 05/14/2026Verified Service
Great service and communication
by Pep Boys on 05/14/2026
Thank you! We're glad you had great service and communication. We appreciate your feedback and look forward to seeing you again!
by 2018 FORD F150 SUPERCREW Owner on 04/07/2026Verified Service
Best service in town. The staff is friendly and knowledgeable
by Pep Boys on 04/07/2026
Thank you for sharing your experience! We're thrilled to be considered the best in town and that our team provided friendly and knowledgeable service. We truly appreciate your kind words and look forward to serving you again at Pep Boys!
by 2022 VOLKSWAGEN ATLAS SE Owner on 03/21/2026Verified Service
Quick and polite check in, timely service.
by Pepboys on 03/21/2026
We're happy to hear you had a good experience. If there is anyway we can make your next visit a five star experience, please reach out to us at pepsocial@pepboys.com.
