by 2019 HYUNDAI SANTA FE SEL/SEL PLUS Owner on 04/05/2026Verified Service
Outstanding Service! First time interacting with this Pep Boys location. Heather did an outstanding job recommending multiple tires and was very patient and attentive in listening to what I would like to have installed. Between the updates from the Pep Boys app. and phone calls, I was well informed on the status of my vehicle. Will be returning for future maintenance on my automobiles.
by Pep Boys on 04/05/2026
Thank you for the outstanding feedback! We're thrilled to hear Heather provided patient, attentive service and helped you find the right tires. It's also great to know the updates kept you well informed. We truly appreciate your support and look forward to helping with your future maintenance!
by 2014 MAZDA MAZDA2 SPORT Owner on 02/12/2026Verified Service
Well, this shows that Pep Boys fixed my tire which they didn't because it had a nail in it, but they did put on my spare/donut tire because they didn't have a tire my size in their store and they couldn't order it either. They were very nice there and they were very thorough and telling me what the problem was etc. but they did not repair my tire.
by Pep Boys on 02/15/2026
We are sorry for the poor experience and would like to hear more. Please reach out to us at pepsocial@pepboys.com.
by 2013 CHEVROLET MALIBU LS Owner on 10/08/2025Verified Service
We love Pep Boys. My husband is an auto technician, so he replaced our shocks, struts and rear brakes himself. The next day he took it to Pep Boys to perform the alignment service. It says a lot about a shop if an auto technician takes his car there for something he can't do at home.
by Pep Boys on 10/08/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2013 FORD F150 SUPERCREW Owner on 07/08/2025Verified Service
Had appointment to check chattering of brakes. Had the same problem with the front wheels and was corrected by installing new brake shoes and servicing front end. Solved the problem. All four wheels were removed and the entire brake system was inspected.
by Pep Boys on 07/08/2025
Thank you for the great review! We're glad we were able to inspect the full brake system and resolve the issue with your brakes. We appreciate your trust and hope to see you again for any future service needs!
by 2022 VOLVO XC40 T5 R-DESIGN Owner on 05/22/2026Verified Service
Went in to schedule emissions testing. No appointment was required. Was in and out in less than 15 minutes.
by Ari on 05/22/2026
Hi, thank you for the fantastic review! We're thrilled to know we're meeting your expectations. Feel free to schedule your next service with us at pepboys.com.
by 2022 SUBARU CROSSTREK SPORT Owner on 05/20/2026Verified Service
The staff here was amazing! Roger the manager was very helpful and all around just had a great experience! They gained a new customer in me for sure!
by Ari on 05/20/2026
Thank you for choosing Pep Boys! We're delighted to hear you had a great visit, and we'll be sure to recognize our team members for delivering such fantastic service.
by 2011 FORD F150 SUPERCREW Owner on 05/17/2026Verified Service
Very friendly and help front staff. Doing there best to give you a fair pricing. Wait times can be little long but they are a good team
by Pep Boys on 05/17/2026
Thank you for your kind feedback! We're glad to hear our front staff made you feel well taken care of and that you appreciated our pricing. We also appreciate your patience with the wait times and are always working to improve efficiency.
by 2011 TOYOTA CAMRY/SE/LE/XLE Owner on 03/24/2026Verified Service
Needed emergency same day service since we were stranded 2 hours from home. Was able to get in and out within a few hours with our problem solved until we could get home.
by Pep Boys on 03/24/2026
We're glad we could help when you needed emergency service and get you back on the road the same day. It's great to hear the team was able to assist and provide a solution to get you home safely. Thank you for sharing your experience!
by 2017 VOLKSWAGEN GOLF SPORTWAGEN S Owner on 12/06/2025Verified Service
Service people are great. The computer system is real old so it takes forever to get a printout or an appointment.
by Pep Boys on 12/06/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2022 HONDA CIVIC SPORT Owner on 11/16/2025Verified Service
The online reservation system does not work well and I had to reschedule at the office. The service at the office met expectations.
by Pep Boys on 11/17/2025
We're happy to hear you had a good experience. If there is anyway we can make your next visit a five star experience, please reach out to us at pepsocial@pepboys.com.
by 2015 JEEP CHEROKEE LIMITED Owner on 08/27/2025Verified Service
They charged me 493.00 and said the problem was just a battery, when in fact it wasn't, as the problem never resolved even next day.
Took it elsewhere and I needed spark plugs and brakes.
by Ari on 08/27/2025
Hello Robin, we're very sorry to hear about your experience and appreciate you sharing the details. We apologize for the inconvenience caused by the incorrect diagnosis and the charges you incurred. Your Case #252521 has been shared with our Field Leadership Team for review.
If you do not receive a follow-up, please contact our Customer Relations Department at 1-800-737-2697 (options 1, 3, 2) or via email at pepsocial@pepboys.com. Thank you for bringing this to our attention.
by 2014 KIA SORENTO LX Owner on 08/14/2025Verified Service
Fast and quick, the best, wish tired inflation and light check was included, but hey I'm happy either way
by Mariana on 08/14/2025
Thank you for the fantastic review! We're thrilled to know we're meeting your expectations. Feel free to schedule your next service with us at pepboys.com.
by 2015 NISSAN NV 3500 S/3500 SV/3500 SL Owner on 08/12/2025Verified Service
We had a last minute bad problem with our brakes and the shop was able to work their schedule to send us home with new rotors and calipers that same day, which was a Sunday. We really appreciated the way the staff supported our needs.
by Mariana on 08/12/2025
Thank you for choosing Pep Boys! We're thrilled to hear you had a great visit and look forward to serving you again soon.
by 2023 MASERATI LEVANTE MODENA Owner on 08/07/2025Verified Service
Terrible, they said they could reset the service light ... so I took it in ... turns out they can't so have to go to the dealer. They did refund the money, but wasted 2 hours and cost me a trip to the dealer.
by Pep Boys on 08/08/2025
Hi. We do apologize for the poor experience. We have documented Case ID: 241655 and assigned it to our Field Leadership Team to reach out and assist you further. Should you not hear from anyone, please contact us back by email or by calling our Customer Relations department at 1-800-737-2697 (options 1, 3, 2).
by 2013 FORD F150 SUPERCREW Owner on 06/26/2025Verified Service
Walk in service was very efficient. The man took the state provided card and set up a time to run the emmission test. Was on site less than 30 minutes.
by Pep Boys on 06/26/2025
We're thrilled to hear you had such a great experience with us! Your support means the world, and we can't wait to welcome you back again soon.
by 2020 NISSAN ROGUE S/SV Owner on 06/15/2025Verified Service
They contacted my extended warranty people which saved me over $800.00. I am so impressed with their helpfulness
by Pep Boys on 06/16/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2011 AUDI A4 2.0T QUA PREM PLUS Owner on 09/25/2022Verified Service
Waited almost 3 hours for an alignment. Had new tires and an alignment 3 weeks prior. Steering wheel was shaking. When I called to ask for another alignment they told me to replace the tie-rods and they'd do another for free. I replaced the tie rods, brought the car in, was charged $100 for the alignment. Felt even worse for guy who was there an hour before me for a flat tire.
by Pep Boys on 09/25/2022
We are sorry to hear your vehicle's service did not go as planned. We would like to hear more about your experience, if you're willing. Please reach out to us via email at pepsocial@pepboys.com referencing Carfax, so we can find a solution. Thank you!
by 2013 AUDI Q7 PREMIUM PLUS Owner on 02/01/2022Verified Service
I waited two hours for a tire rotation WITH a pre-scheduled appointment. There was no obvious reason for the delay. My first tire rotation was just as bad with my initial appointment being canceled after I showed up because they were too far behind for the day. A simple phone call to reschedule would have been appropriate.
by Pep Boys on 02/01/2022
We are always working to get our customers in and out as quickly and safely as possible. If you are willing, we'd like to discuss this in more detail. Please send us an email at pepsocial@pepboys.com referencing your Carfax review.
by 2018 FORD ESCAPE TITANIUM Owner on 05/30/2026Verified Service
Quick service getting the car inspected.
by Pep Boys on 05/30/2026
Thank you for your review! We're glad you received quick service during your vehicle inspection. We appreciate your support and look forward to serving you again!
by 2013 LEXUS RX 350 Owner on 05/08/2026Verified Service
Great job, went above and beyond!
by Ari on 05/08/2026
Hi, thank you for the fantastic review! We're thrilled to know we're meeting your expectations. Feel free to schedule your next service with us at pepboys.com.
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Service Information
Top Services Performed
Based on CARFAX Service History, Pep Boys specializes in these services, in addition to many others.
Exhaust & Muffler Service
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Pep Boys specializes in these makes, in addition to many others.
