by 2013 HYUNDAI VELOSTER Owner on 08/19/2025Verified Service
The service was professional and finished in a reasonable amount of time. The representative was kind and professional too. The only thing I didn't appreciate so much is that they recommended a service that I had already had done at the same service shop not too long ago.
by Mariana on 08/19/2025
Hi, thank you for choosing Pep Boys! We're thrilled to hear you had a great visit and look forward to serving you again soon.
by 2019 SUBARU FORESTER TOURING Owner on 08/08/2025Verified Service
Waited 3 hrs and had to go to the service desk to find out if my car was ready??? Also they did not apply a coupon I had they told me it was apply at the end of the visit and the guy who help me at the end told me it should have been put at the beginning
Obviously very lost!!!! Not happy
They left a tool inside my car that I found today and left the dirty paper inside the car!!
by Pep Boys on 08/09/2025
I'm truly sorry to hear thisit's frustrating to deal with issues like this, especially when expectations aren't met. Please know we've documented everything under case#242230 and our team will follow up with you directly. We value your feedback and will do our best to make things right.
by Claudia U. on 04/06/2026Verified Service
We have been taking both our cars to this Pep Boys for several years. Trusted service, honest mechanics and friendly staff!
by Pep Boys on 04/07/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon Claudia!
by 2019 BUICK ENCORE SPORT TOURING Owner on 02/04/2026Verified Service
My inspection report was on Spanish so I couldn't read it and it arrived after I left so I couldn't not ask questions. I'm going to go to Buick dealer for oil change from now on
by Pep Boys on 02/15/2026
We are sorry for the poor experience and would like to hear more. Please reach out to us at pepsocial@pepboys.com.
by 2014 HONDA CR-V LX Owner on 01/01/2026Verified Service
Based on AAA diagnostic had starting system checked and recomendeded starter motor change to solve intermittent starting issue.
by Pep Boys on 01/02/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2022 DODGE DURANGO GT Owner on 12/16/2025Verified Service
Always happy with the service they've provided to my cars throughout the years with them. Always respectful and a willingness to assist you and explain in detail any issues. I appreciate them.
by Pep Boys on 12/16/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2018 CADILLAC ATS Owner on 06/27/2025Verified Service
Had the brakes done. One brake was faulty. They fixed the mistake immediately.
Job was done relatively quickly.
by Mariana on 06/27/2025
Thank you for choosing Pep Boys! We're thrilled to hear you had a great visit and look forward to serving you again soon.
by 2015 CHEVROLET EQUINOX LT Owner on 01/03/2025Verified Service
The worst customer service in the world. I scheduled my appointment twice and when I went to the store they cancelled because didn't have man-power to do the service.
They just cancel your appointments without prior notice. I definitely won't back to any Pep stores.
by Pep Boys on 01/03/2025
We apologize that you had a poor experience, Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com, so we can investigate further. Thank you.
by Kristen S. on 02/28/2024Verified Service
Went in for a battery replacement & am very satisfied with my experience. The staff was honest and attentive. I appreciate that there was not a long waiting time, even though they were very busy. Their pricing was comparable to local competitors and they honored a coupon I had.
by Pep Boys on 02/28/2024
Thank you for choosing Pep Boys and for the 5-Star rating. We are glad we were able to deliver a great experience. We look forward to your next visit.
by 1996 FORD MUSTANG GT Owner on 02/08/2023Verified Service
Bryan, Steven, & Julio are excellent service managers, observing timely appointments...My only complaint is a shop rag was inadvertently left inside the engine compartment & the vehicle inspection report was in error, showing non-existent issues, such as a low battery reading showing a recommendation for battery replacement, when in fact it was only one month old...
by Pep Boys on 02/09/2023
A big thank you for the 4-star rating! We appreciate your business.
by 1996 FORD MUSTANG GT Owner on 06/14/2022Verified Service
Brayan & Florencio are the best in a winning team where all staff performs above average...They make appointments they keep timely, they offer a wonderful customer lounge with free coffee, snacks, & wide screen tv...I think I'm just gonna come here to hang out...And they are very competent in what they do, as well as pricing, which is the main thing...This Pep Boys crew follows the company code of conduct...
by Pep Boys on 06/15/2022
Thank you for the kind words. We will be sure to recognize our employees for their fantastic service!
by 1996 FORD MUSTANG GT Owner on 04/11/2022Verified Service
Bryan & Steven provided excellent customer service & assisted with my Sears warranty claim, handled thru Michelin. The replacement Michelin Pilot Sport 4 tire is the best performing tire I have owned. The only shortfall was the customer lounge coffee maker was out of service...
by Pep boys on 04/11/2022
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you
by 2014 CHEVROLET MALIBU 2LT Owner on 04/07/2021Verified Service
I liked the service so much I even tweeted about it: . @pepboysauto Im super impressed with your service at your Little Havana store in Miami. Julio was great at customer service and this Lyft ride you offer to your customers is customer satisfaction on another level. I left my car for tire replacements. I hope all goes well.
by Pep Boys on 04/07/2021
Thank you for the 5-star rating! Were happy we were able to deliver a great experience for you!
by 2012 VOLKSWAGEN CC LUXURY Owner on 11/13/2019Verified Service
Bad service, I was in pep boy for 3 hour for this service. They charge me 120 , which includes a fuel cleaner , I never saw the mechanic put in this product to my car . Tire rotation, they charged but the mechanic only inspect the tire. Place its Derry and staff unprofessional. After all I will never come back to this place .2301 SW 8th St
Miami, FL 33135
United States
by Pep Boys on 11/13/2019
Were sorry you had less than a 5-star experience. Please send us your contact info and the details of your experience to pepsocial@pepboys.com so that we can investigate further. Thank you.
by 2013 JEEP WRANGLER SAHARA Owner on 04/24/2018Verified Service
Nerves called me to let me kno my car was ready, I had to call them. Quoted me $800 for a break job, then told me the best they could do was $650 seemed a little questionable so I did not get my breaks done there. Slightly unwelcoming as there were homeless people sleeping out front blocking the entrance way. The people were nice , but I will most likely never go to that pep boys again
by on 05/01/2018
We apologize that you had a poor experience. Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com and we will investigate further. Thank you.
by 2003 TOYOTA COROLLA CE/LE Owner on 02/17/2015Verified Service
Great service.I like to see when they do the service to my car.If you like cars and you care about yours;it's a different experience to see the whole service instead of your car being taken inside a workshop and you can't see what is going on.The fuel system cleaning was awesome and my car performance better.They checked my brakes for Free. They answered all my questions.Thanks.
by 2021 AUDI Q3 PREMIUM S LINE 45 Owner on 05/06/2026Verified Service
Amazing service. Anthony hooked it up! Thanks so much.
by Pep Boys on 05/06/2026
Thank you for your feedback! We're glad to hear Anthony took great care of you and provided amazing service. We'll be sure to share your kind words with him. We appreciate your support and look forward to seeing you again!
by 2022 MERCEDES-BENZ GLE 350 Owner on 04/20/2026Verified Service
Very good service and affordable prices compared to other shops.
by Pep Boys on 04/21/2026
Thank you for the 5-star review! We're glad to hear you received very good service and found our pricing affordable compared to other shops. We appreciate your support and look forward to helping you again!
by 2014 JEEP GRAND CHEROKEE LIMITED Owner on 04/02/2026Verified Service
Communication and reliability are positives
by Pep Boys on 04/02/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2022 GENESIS GV70 BASE/SELECT/ADVANCED Owner on 04/01/2026Verified Service
Service was in line with expectations.
by Pep Boys on 04/01/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
1 - 20 of 258 results
Service Information
Top Services Performed
Based on CARFAX Service History, Pep Boys specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Oil Change
Steering & Suspension
Tire Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Pep Boys specializes in these makes, in addition to many others.
