by 2018 CHEVROLET TRAX LS Owner on 10/07/2024Verified Service
I really like Pep Boys. The mechanic that assisted me was so helpful, honest and nice. The mechanic that worked on my car was also very nice. The price was really good for me. My experience was so positive, I really had a great experience. Thank you.
by Pep Boys on 10/07/2024
We appreciate the 5-star rating!! Thank you for your business!
by Richard S. on 09/26/2024Verified Service
They checked the car I was having a knocking in the front. I was thinking it was something expensive. They found no problems and I was charged only a service charge. I love the honesty of them. Let me know that they couldn't find a problem.
by Pep Boys on 09/26/2024
We appreciate the 5-star rating!! Thank you for your business!
by 2020 NISSAN ROGUE SPORT S/SV/SL Owner on 03/09/2024Verified Service
Had another great experience at Pep Boys. Every time I take my vehicle to get serviced I'm greeted with a smile. The technicians are friendly and do a great job. No complaints from me!
by Pep Boys on 03/09/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2011 KIA SOUL +/!/SPORT Owner on 11/14/2023Verified Service
outstanding service. they got it in and ready for me the next morning to pick up due to my work schedule
by Pep Boys on 11/15/2023
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2008 CHRYSLER 300 TOURING Owner on 08/28/2023Verified Service
Staff really knows what they are doing! Did not up charge for services I did not need and was up front about the problems my car had.
by Pep Boys on 08/28/2023
We appreciate the 5-star rating!! Thank you for your business!
by 2010 HYUNDAI SANTA FE LIMITED Owner on 08/11/2023Verified Service
I usually get service at dealership. It's cheaper and they check for other issues. Service was quick. Cost of synthetic oil higher than expected. Their newly remodeled service station is very nice.
by Pep Boys on 08/14/2023
Thank you for your positive rating. We want your next visit to be a 5-star visit ... If there is anything we can do to improve your next visit, please let us know by sending us an email at pepsocial@pepboys.com.
by 2014 CHEVROLET CRUZE LS Owner on 02/19/2023Verified Service
Amazing great customer service, I went to get my tire serviced and they took care of me right away. I like the new setup very great team and love the manager he is my buddy always serve his customers with a smile and take very good care of you...
by Pep Boys on 02/20/2023
Thank you for your positive comments. We are so glad to hear that you enjoyed your visit! We hope you come back soon.
by 2020 NISSAN ROGUE SPORT S/SV/SL Owner on 02/13/2023Verified Service
I had another good experience at Pep Boys. The staff is knowledgeable and friendly. Definitely recommend them.
by Pep Boys on 02/13/2023
We are so glad you enjoyed your experience! Thank you for the positive review and we are excited to serve you again!
by 2019 DODGE JOURNEY SE Owner on 01/10/2023Verified Service
Bob was prompt and informative. Stayed to what was required and asked me about future needs based on driving usage or expected needs.
by Pep Boys on 01/11/2023
We appreciate the 5-star rating!! Thank you for your business!
by 2018 JEEP COMPASS SPORT Owner on 10/06/2022Verified Service
I always love my experience at Pep Boys over the years that I've been goin to them and will continue to go them for my vehicle needs.
by Pep Boys on 10/07/2022
Thank you for the 5-star rating! Were happy we were able to deliver a great experience for you!
by 2008 HONDA ACCORD EX-L Owner on 09/23/2022Verified Service
The service was completed in a timely manner, and I was advised of defects in my automobile that I had no previous knowledge of. The employees were very helpful, patient and downright kind.
by Pep Boys on 09/24/2022
Thank you for the positive rating! Please let us know how we can do better in the future by emailing us at pepsocial@pepboys.com.
by 2008 HONDA ACCORD EX-L Owner on 03/08/2022Verified Service
The employees were very friendly and eager to help. The service was completed expeditiously and efficiently. This is a very good shop.
by Pep Boys on 03/08/2022
We're happy to hear you had a good experience. If there is anyway we can make your next visit a five star experience, please reach out to us at pepsocial@pepboys.com referencing Carfax.
by 2018 JEEP RENEGADE SPORT Owner on 10/20/2021Verified Service
Knowledgeable courteous employees. Decent wait for top notch service. Vehicle runs smooth as silk now.
by Pep Boys on 10/20/2021
We are so glad you enjoyed your experience! Thank you for the positive review and we are excited to service you again!
by 2008 HONDA ACCORD EX-L Owner on 09/24/2021Verified Service
The Pep Boys employees are all very friendly, helpful, and eager to help. They provide excellent service.
by Pep Boys on 09/24/2021
Thank you for the positive rating! Please let us know how we can do better in the future as we strive to give all of our customers a five star experience!
by 2014 FORD TAURUS SEL Owner on 08/04/2021Verified Service
Got new brakes and rotors, with no appointment and was done in a couple hours! Thank you very much!! Also the gentlemen behind the counter is very sweet!
by Pep Boys on 08/04/2021
Were happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2008 HONDA ACCORD EX-L Owner on 06/27/2021Verified Service
My repairs were made in a very timely service. The employees I encountered were very courteous and very proficient at their work.
by Pep Boys on 06/27/2021
Thank you for the 4-star rating! We appreciate your business.
by 2016 CHEVROLET EQUINOX LTZ Owner on 10/13/2020Verified Service
The service rep explained the options available for replacement of our failing battery. They were able to install the new battery and get us on our way in short order.
by Pep Boys on 10/13/2020
Thank you for the 5-star rating! Were happy we were able to deliver a great experience for you!
by 2016 LEXUS ES 350 Owner on 09/26/2020Verified Service
my experience with was having a tired plugged. Customer service was okay, did not appreciate the mechanic not covering my seats with plastic and stains were left on my interior
by Pep Boys on 09/26/2020
We're sorry you had less than a 5 star experience. Please send your contact info and the details of what happened to pepsocial@pepboys.com so we can investigate further for you. Thank you.
by 2010 CHEVROLET TRAVERSE LTZ Owner on 05/23/2018Verified Service
Got all my questions answered. Gave me better option to save money on doing from Struts and wheel alignment. I was able to use all my coupons and I saved over $200.
by Marketa B. on 05/06/2018Verified Service
I believe they broke my wheel baron or driveshaft putting new tires on! Jeep hasn't ran right since I left this place
by on 05/09/2018
We apologize that you had a poor experience. Please allow us to review your experience by sending us your contact info and details of your visit to pepsocial@pepboys.com and we will investigate further. Thank you.
