Pep Boys

4.5
Website

Ratings & Reviews

Overall Rating
4.5
106 Verified Reviews
5 Star
73%
4 Star
14%
3 Star
5%
2 Star
2%
1 Star
6%
Sort by: Most Helpful
Read reviews that mention
by 2019 CHEVROLET SILVERADO K2500HD Owner on 02/07/2026Verified Service
The service at pep boys was amazing. They have multiple Master tech and they're a shop to diagnose the problem. And fix it in a very timely manner. And the prices for their service are fair. I look forward to bringing my vehicle back there for all of my repair need. For all of my vehicles.
by Pep Boys on 02/15/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2016 CHEVROLET MALIBU LT Owner on 02/23/2026Verified Service
Pep boys did a great job fixing my car and they had the keys back in my hand much sooner than expected. I very much appreciate their hard work and professionalism.
by Pep Boys on 02/25/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2023 DODGE HORNET GT Owner on 11/12/2025Verified Service
Got a screw in my tire. Dealer wanted to replace the tire for $325 and couldn't perform service until next day. Pep boys plugged it on the spot for under $25. It's doing great. Thanks!
by Pep Boys on 11/12/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2023 NISSAN ALTIMA SR Owner on 10/25/2025Verified Service
The area was nice. They kept me updated on my car. One thing that made me nervous was the homeless man in the lobby .
by Pep Boys on 11/05/2025
We look forward to seeing you again. Feel free to schedule your next service with us at pepboys.com.
by 2010 BUICK LACROSSE CXL Owner on 06/19/2025Verified Service
Customer support when picking up the car Tell me I'm missing a very dangerous bolt with my brakes, and didn't try to fix the problem but let me out the shop with the bolt missing There was a shop fee of $36 OT that was never explained.
by Mariana on 06/19/2025
Hello Daniel, we're truly sorry to hear about your experience and appreciate you bringing it to our attention. We've created Case #216486 and shared all the details with our Field Leadership Team, who will be reaching out to assist you further. If you don't hear from anyone soon, please don't hesitate to follow up with us via email or by calling our Customer Relations team at 1-800-737-2697 (options 1, 3, 2).
by 2014 TOYOTA RAV4 LTD Owner on 01/18/2025Verified Service
I had went to another place before going to Prep Boys. They told me it was going to be several hours before they could get to my vehicle. Went to Prep Boys and was told 45 minutes. It probably was close to and hour but it was worth the wait. Got tire fixed for a reasonable price. I would recommend Prep Boys.
by Pep Boys on 01/18/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2011 HONDA ACCORD SE Owner on 01/05/2025Verified Service
I thought that the Tech that looked at my vehicle was very knowledgeable and thorough.He walked me some issues that needed to be addressed promptly.I appreciate his wisdom and knowledge of my vehicle and the issues mentioned.Great visit.Definitely would recommend
by Pep Boys on 01/05/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 1999 DODGE RAM VAN B1500 Owner on 12/22/2024Verified Service
Good work, although I was never given back my New/Replaced Tires,for which I recently purchased @Walmart...I did request that they be placed inside my Van,upon being replaced with other new tires,I purchased online from Walmart...As I did pay to have a Wheel alignment & Mount/Replace 2 Rear tires.......But I still love PepBoy
by Pep Boys on 12/23/2024
We appreciate the 5-star rating!! Thank you for your business!
by 2019 TOYOTA CAMRY HYBRID/LE/XLE/SE Owner on 07/02/2024Verified Service
Had 4 new tires mounted. Price was reasonable and service was quick and efficient. Our mechanic called Mr. T was very pleasant and explained the process. The waiting facility was bare minimum. It did have a large window so one could look into the service area and see what was being done. A vey satisfied customer!
by Pep Boys on 07/03/2024
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2018 INFINITI QX60 Owner on 08/18/2022Verified Service
Every time I go get my vehicle service at this location the people there are so kind especially the front desk receptionist name Ray. He always make sure I get the $20 discount from the app as well. They always seem to take the time to do it right I love going there and so does my vehicle lol
by Pep Boys on 08/19/2022
A big thank you for the 5-star rating! We appreciate your business.
by 2011 HONDA ACCORD SE Owner on 05/31/2022Verified Service
Pep Boys did a phenomenal job in diagnosing and fixing the issue I had which was Front Driver Wheel Bearing.The Tech test drove to hear the grumbles from the tire.He managed to install and have my car back to me before the store closed.Charlotte then sent a Lyft to pick me up from my Brother's house.Phenemenal all around service.Definitely recommend
by Pep boys on 05/31/2022
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you
by 2009 TOYOTA CAMRY HYBRID Owner on 02/26/2018Verified Service
I had some issues when the job was first performed. However, Roger and James and the mechanic Steve made sure that the issue was corrected. Because of their dedication to excellent service and satisfaction, I will definitely be returning in the near future for additional service.
by 2018 TOYOTA RAV4 LE Owner on 01/20/2026Verified Service
Completed quickly and no problems so far. Tires and brakes.
by Pep Boys on 01/20/2026
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2020 VOLKSWAGEN ATLAS CROSS SPORT SE Owner on 09/11/2025Verified Service
Awesome staff was able to make tire repair in time for me to make it to work.
by Pep Boys on 09/11/2025
Thank you so much for the 5-star rating! We're so glad we could make your experience a great one hope to see you again soon!
by 2015 NISSAN VERSA NO S/SPLUS/SV/SR/SL Owner on 08/20/2025Verified Service
Service and attitude were excellent!!
by Pep Boys on 08/21/2025
So glad you had an awesome time! Thanks for choosing us we hope to see you again real soon!
by 2018 TOYOTA SIENNA L Owner on 05/27/2025Verified Service
Great customer service. Reasonable price.
by Pep Boys on 05/27/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2022 TOYOTA COROLLA LE Owner on 02/08/2025Verified Service
The customer service at this location was very good and accommodating. They answered all the questions I had and completed my service in a very timely manner.
by Pep Boys on 02/08/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by Kristopher B. on 11/18/2024Verified Service
The guy there did a great job as he was the only one there. He had no help or assistance and was taking on numerous customers.
by Pep Boys on 11/18/2024
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2020 FORD FUSION SEL Owner on 06/18/2024Verified Service
Good price on the tires, free installation, but did a lousy job on balancing the new tires. I took it back; they redid balance and it's still not right. Disappointing!
by Pep Boys on 06/18/2024
Thank you for choosing Pep Boys and for the 4-Star rating. We are glad we were able to deliver a great experience. We look forward to your next visit.
by 2019 NISSAN PATHFINDER S/SL/SV Owner on 02/15/2024Verified Service
The service desk employee was very helpful and the mechanic also was knowledgeable with his checklist
by Pep Boys on 02/15/2024
We appreciate the 5-star rating!! Thank you for your business!
1 - 20 of 106 results

Service Information

Top Services Performed

Based on CARFAX Service History, Pep Boys specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Oil Change
  • Steering & Suspension
  • Tire Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, Pep Boys specializes in these makes, in addition to many others.

  • Chevrolet Services
    Chevrolet
  • Ford Services
    Ford
  • Honda Services
    Honda
  • Nissan Services
    Nissan
  • Toyota Services
    Toyota

About Us

Get In Touch
Service Information
Service: (803) 750-0161
Today: Open until 7:00 PM
Sunday
9:00 AM - 6:00 PM
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
7:00 AM - 7:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
7:00 AM - 7:00 PM

Frequently Asked Questions

What do verified customers think about Pep Boys in Columbia, SC?
Verified customers who visit Pep Boys in Columbia, SC rate this business 4.5 out of 5 stars, with 106 reviews. 79 customers favorited this location.
How can I contact Pep Boys in Columbia, SC?
To reach the service department at Pep Boys in Columbia, SC, call (803) 750-0161
How can I schedule a service appointment with Pep Boys in Columbia, SC?
You can schedule a service appointment at Pep Boys in Columbia, SC through CARFAX.