by 2011 HYUNDAI SONATA SE/LIMITED Owner on 08/05/2025Verified Service
My air conditioner was not working properly. Pep Boys technician diagnosed the A/C and explained the problem. He kept us informed regarding the application(s) that were needed. The service was great, and the technician was courteous and knowledgeable. My A/C is cooling and not heating. I am grateful.
by Pep Boys on 08/06/2025
Thank you for the great feedback! We're glad our technician was able to clearly explain the issue and get your A/C back to cooling properly. We appreciate your kind words and are happy we could help!
by Eduardo F. on 09/24/2025Verified Service
Service was quick and easy! Service technician answered all my questions and even explained how my service was performed! Thanks guys!
by Pep Boys on 09/24/2025
Thank you for sharing your experience! We're glad to hear the service was quick and easy, and that our technician took the time to answer your questions and explain the work performed. We appreciate your feedback and look forward to serving you again!
by 2020 MAZDA 3 SELECT Owner on 07/17/2025Verified Service
Although they were not able to diagnose the A/C problem in my vehicle, their customer service was great! Friendly staff and thankful they took the time to communicate with me throughout the day of the current status on my vehicle.
by Pep Boys on 07/17/2025
We're glad to hear you had a good experience! If there's anything we can do to make your next visit a five-star one, feel free to reach out at pepsocial@pepboys.com we're here to help!
by 2016 HYUNDAI TUCSON LTD/SPT AND ECO/SE Owner on 06/28/2025Verified Service
I paid 150 for then to put liquid in my tank. When I told them I wanted my injectors cleaned and inspected, that never happened.
by Pepboys on 06/28/2025
Hi this is Mae, thank you for bringing this to our attention. We're very sorry to hear about your recent experience, and we understand how frustrating this must have been especially as a returning customer who has trusted us with your vehicle over time. Please know that we've created a case under reference number 220686, and our team is actively reviewing the situation. Your feedback is important to us, and we're committed to addressing your concerns. If there's anything more you'd like to share, feel free to reach out to us at pepsocial@pepboys.com. We appreciate you taking the time to speak up.
by 2018 JEEP GRAND CHEROKEE LAREDO/ALT Owner on 06/03/2025Verified Service
Friendly knowledgeable customer service. Great prices compared to other shops. Vehicle ready in a reasonable time.
by Pep Boys on 06/03/2025
Thank you for the kind words! We're so glad to hear you had a great experience with our team, found our prices competitive, and got your vehicle back in a timely manner. We truly appreciate your support and look forward to helping you again in the future!
by 2011 HONDA PILOT EXL Owner on 03/30/2025Verified Service
I was just a walk in customer and they did my car right away. No scheduling and I highly recommend the staff because they are easy to deal with, kind, and very willing to help the customers.
by Pep Boys on 03/30/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by Mitch L. on 10/12/2024Verified Service
Great service. Friendly staff. They were busy but replaced my battery quickly so that I could get back on the road.
by Pep Boys on 10/12/2024
We appreciate the 5-star rating!! Thank you for your business!
by 2013 BMW 528I Owner on 10/09/2024Verified Service
Will always recommend Pep Boys for any vehicle needs, very reliable and backed with warranty on majority of services/parts. Great customer service as well!
by Pep Boys on 10/10/2024
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2013 DODGE DART SXT Owner on 09/07/2025Verified Service
Great service and great customer service
by Pep Boys on 09/08/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2018 MITSUBISHI MIRAGE G4 ES Owner on 09/02/2025Verified Service
No comment , they got my car done in very fast.
by Pep Boys on 09/02/2025
Thank you for the 5-star review! We're glad we could get your car serviced quickly. We appreciate your support!
by 2017 CHEVROLET TRAVERSE LS Owner on 05/20/2025Verified Service
Great Service! Technicians gave me a thorough explanation of issues on my car.
by Pep Boys on 05/20/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2019 BMW 330I Owner on 03/17/2025Verified Service
Becky was amazing! Extremely helpful and listened to all my concerns
by Pep Boys on 03/18/2025
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2014 DODGE DURANGO SXT Owner on 02/23/2025Verified Service
Good service !!!!!!!!!!!!!!!
by Pep Boys on 02/24/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2019 NISSAN KICKS S/SR/SV Owner on 02/03/2025Verified Service
Great customer service and professionalism
by Pep Boys on 02/04/2025
We're happy to hear you had such a great experience. We appreciate your business and hope to see you again soon!
by 2018 MITSUBISHI MIRAGE G4 ES Owner on 01/19/2025Verified Service
None no no ..........
.
Happy 1
by Pep Boys on 01/20/2025
We're happy to hear you had a good experience. If there is anyway we can make your next visit a five star experience, please reach out to us at pepsocial@pepboys.com.
by 2010 TOYOTA COROLLA BASE/S/LE/XLE Owner on 01/09/2025Verified Service
Kind and friendly staff. Didn't have to wait long
by Pep Boys on 01/09/2025
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2013 DODGE DART SXT Owner on 11/01/2024Verified Service
Very helpful and great customer service
by Pep Boys on 11/02/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by 2016 NISSAN ROGUE S/SL/SV Owner on 05/02/2024Verified Service
I went to pep boys on Sunday, and I talked to Rebeca was very nice and very helpful.. service was excellent.. definitely recommend this place..
by Pep Boys on 05/02/2024
Thank you for the 5-star rating! We're happy we were able to deliver a great experience for you!
by Brittney M. on 08/30/2023Verified Service
AC was serviced at this PepBoys Location for the second time. My AC still does not work properly. Everything else was fine.
by Pep Boys on 08/30/2023
Were sorry you had less than a 5-star experience. Please send your contact info and the details of your experience to pepsocial@pepboys.com, as we would like to look into this further. Thank you.
by 2013 CHEVROLET EXPRESS G1500 Owner on 07/12/2023Verified Service
Had an Appt. 4:00pm. Logged in @ 3:58pm. Showing assignment of technician.
Vehicle was not pulled in for service until 5:45pm.
Completed @ 6:07pm
Only Oil Change was completed.
Tires were not rotated as stated in log.
by Pep Boys on 07/12/2023
We appreciate you taking the time to provide feedback and apologize for your frustrating experience. Please email us your contact information and location details to pepsocial@pepboys.com, so we may communicate directly about your experience.
1 - 20 of 92 results
Service Information
Top Services Performed
Based on CARFAX Service History, Pep Boys specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Oil Change
Steering & Suspension
Tire Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Pep Boys specializes in these makes, in addition to many others.
What do verified customers think about Pep Boys in Bakersfield, CA? Verified customers who visit Pep Boys in Bakersfield, CA rate this business 4.4 out of 5 stars, with 92 reviews. 207 customers favorited this location.How can I contact Pep Boys in Bakersfield, CA? To reach the service department at Pep Boys in Bakersfield, CA, call (661) 834-6858How can I schedule a service appointment with Pep Boys in Bakersfield, CA? You can schedule a service appointment at Pep Boys in Bakersfield, CA through CARFAX.
