by 2012 FORD F350 SUPER DUTY Owner on 08/22/2026Verified Service
Best bud around to replace a new transmission in my fire brush truck. Quick quality service. 3 year guarantee at any ford dealership. We travel across the nation so a warranty anywhere was the best deal. Thanks again for your time and help to get the crew back on the road.
by Peoria Ford on 08/26/2026
We are delighted to hear that your experience with us hit the mark, especially given the demands of your work. Getting your fire brush truck back on the road quickly is exactly the kind of outcome we aim for, and it means a lot to know the team came through for you. A nationwide warranty is a great fit for crews that travel as much as yours does, and we are glad that worked out well. Safe travels, and thank you for trusting us with such an important job.
by 2025 FORD F150 TREMOR Owner on 08/01/2026Verified Service
Very professional, friendly and knowledgeable. When we pulled up to the service department, we were immediately greeted and our service advisor came right over to go over with us on what we were there for. He estimated the time it would take and in touch with us via text until our truck was ready. It was ready before the estimated time. We were very, very satisfied with the service at Peoria Ford.
by Peoria Ford on 08/07/2026
We are thrilled to hear about your experience with our service department! Being greeted right away and having a service advisor walk through everything with you from the start is exactly the kind of attentive service we strive to provide. It is great to know that the communication throughout the process was helpful and that your truck was ready ahead of schedule. Thank you for trusting Peoria Ford with your 2025 F-150 Tremor, and we look forward to seeing you again.
by 2020 FORD EXPLORER PLATINUM Owner on 07/30/2026Verified Service
Horrible. I am shocked they can repair a tire in one day. It helps when you know a mechanic at the location that lets you know your parts are there but the car is sitting in the dirt lot. Meanwhile I am paying for days and days for a rental. They lie constantly when they drop the ball, blame the warranty company for lying..lol This company is a joke
by Peoria Ford on 08/10/2026
We are disappointed to hear about the concerns you shared regarding your recent service experience. We understand the importance of timely repairs, clear communication, and keeping customers informed throughout the service process. We value the opportunity to better understand your experience and the concerns you raised. Please contact Claude Chiles, our Service Director, at 623-523-6180 to discuss this further.
by 2020 FORD MUSTANG Owner on 07/25/2026Verified Service
Service techs tried to convince me I needed an entirely new transmission. Took my car to a transmission specialist and they said the transmission was absolutely fine. Did not address the original issue at all. Just tried to dupe me into trading in my car for 25% of its value.
by Peoria Ford on 07/28/2026
We appreciate you sharing your feedback regarding your recent service experience and vehicle diagnosis. Our team performed a thorough evaluation based on the reported concern, including verifying the symptoms, completing diagnostic testing, and reviewing transmission performance data. The recommended repair options were provided based on the findings from the inspection, and we remain committed to providing clear information and support to our customers. Please contact Claude Chiles, our Service Director, at 623-523-6180 for further assistance.
by 2017 FORD FUSION SE Owner on 07/20/2026Verified Service
I always have my car maintained at Peoria Ford's Quick Lane service shop since I receive the best service there. My service advisor, Logan Roberts, makes sure I am well taken care of every time I come in. I would not consider going any other place for car service.
by Peoria Ford on 07/22/2026
Thank you for taking the time to share such kind words about your experience at our Quick Lane service shop. It means a lot to hear that Logan has consistently made you feel well taken care of, and we will be sure to pass along your recognition. Knowing that you trust us with your vehicle every time is something we do not take for granted. We look forward to seeing you at your next visit!
by Don R. on 07/19/2026Verified Shopper
I saw a car I was looking for on their website and called to make an appointment, but when I got there the car was gone. I took me about 40 minutes to drive there only to find out that the car was gone.
I think this dealership may be a little too big.
by Peoria Ford on 07/22/2026
We are disappointed to hear about your recent experience and the concerns you shared regarding your visit and vehicle availability. We strive to provide accurate information and clear communication throughout the sales process. Please contact Beverly Woodhull, Customer Relations Director, at 855-971-8355 for further assistance.
by 2020 FORD ESCAPE TITANIUM Owner on 07/13/2026Verified Service
Peoria Ford performed the callback fine but for the second time the car was not returned until the end of the day and was told everyone had gone for the day. They did send a Uber to pick me up. Also again a sales person called to try and buy the car. I am not sure I will return for a third visit. I do have to say all the people I talked with were very polite! Too bad things happen that make a good thing go bad! Roger Engle.
by Peoria Ford on 07/16/2026
We appreciate you sharing both the positive aspects of your visit and the areas where we can continue to improve. Our team is committed to providing a convenient, respectful service experience and values the opportunity to better support our customers throughout the process. We would welcome the chance to hear more about your experience, so please connect with Claude Chiles, our Service Director, at 623-523-6180 when you are available.
by 2024 FORD BRONCO WILDTRAK Owner on 06/21/2026Verified Service
The people that work there are personable, professional, and that's why I continue to buy my cars there and take my car in for service at that particular location. There are 2 other Ford dealers closer to my residence, but I prefer driving to this location a bit further, but customer service is what keeps me coming back.
by Peoria Ford on 06/23/2026
Thank you so much for your kind words and continued loyalty! It means a great deal that you choose to drive the extra distance to visit us. Our team truly strives to provide the best experience possible, and we look forward to serving you for many years to come!
by 2023 FORD MUSTANG Owner on 05/19/2026Verified Service
I worked with Sandi, who is a great communicator. She explained everything that was detected by the technicians and she answered all of my questions.
Once my oil is due for a change (about 5 more months) I will return to Peoria Ford & Sandi to have most of the items that were identified for the 30,000 mile service.
by Peoria Ford on 05/22/2026
Thank you for your wonderful feedback about your recent service experience with us. We're delighted to hear that our team member provided exceptional communication and thoroughly explained all the technician findings while answering your questions. Clear, transparent communication is something we value deeply, and it's rewarding to know this made a positive difference in your visit.
We look forward to welcoming you back to Peoria Ford in a few months for your oil change and 30,000 mile service items. Thank you for choosing us for your 2023 Ford Mustang's maintenance needs, and we appreciate you taking the time to share your experience.
by 2025 FORD MAVERICK XL Owner on 05/06/2026Verified Service
MY INVOICE DOES NOT INDICATE FLUIDS WERE CHECKED AS IT SHOWS ON CARFAX, ONLY OIL. MY INVOICE INDICATES A QUICK LANE MULTI POINT INSPECTION, BUT DOES NOT PROVIDE DETAILS. MY INVOICE ADDRESSES A RECALL FOR THE TRAILER MODULE REPROGRAMMING, BUT IT WASN'T REPORTED TO CARFAX. PEORIA FORD ADDED A COMMENT TO THIS CARFAX INDICATING MY VEHICLE WAS WASHED AND DETAILED - IT ABSOLUTELY WAS NOT.
by 2022 FORD EXPLORER LIMITED Owner on 05/05/2026Verified Service
Brought my car in because my Maintenance shop found leaks everywhere in my engine. However, people who looked at it at Peoria ford service say there are none. They cleaned the engine and I took my vehicle back and waited a week or so & then looked in engine again and there are clearly multiple leaks including coolant and transmission.
by Peoria Ford on 05/26/2026
We value thorough inspections and clear communication throughout the diagnostic process and remain focused on providing accurate assessments based on the conditions observed during each visit. We continue working to ensure customers receive detailed explanations regarding inspection findings and recommended next steps. We would appreciate the opportunity to review these concerns further and can be reached at Claude Chiles, our Service Director, at 623-523-6180.
by 2015 FORD F150 SUPERCREW Owner on 04/27/2026Verified Service
Peoria Ford service is 110% better then Camelback Ford.
I'll NEVER go back to Camelcrack Ford located at 1330 E Camelback Rd, Phoenix, Az. 85014. If you want to hear fish stories and like high pressure sales donkeys', then you go !
Ill be talking common sense with my new friends at Peoria Ford !
by Peoria Ford on 04/29/2026
Thank you for sharing your positive experience! We're thrilled you appreciate our straightforward, honest approach. Your feedback means a lot, and we look forward to continuing to serve you with the same professional care.
by 2017 FORD EDGE SEL Owner on 04/23/2026Verified Service
Josh was fine and did his job. What I wasn't impressed by is while I was waiting for my invoice the 2 service guys sitting to the right of him must have thrown out the f bomb at least 10 times. I don't have a problem with swearing but there is a time and place for it
by Peoria Ford on 04/27/2026
We are grateful for your feedback about your recent service experience. It's wonderful to hear that Josh provided good service and took care of your needs professionally. We understand your concern about the inappropriate language you overheard from other team members in the service area. You're absolutely right that maintaining a respectful environment is important, especially in customer areas. Your observation helps us recognize where we need to improve our workplace standards. We truly appreciate you taking the time to share both the positive aspects of your visit and areas where we can do better at Peoria Ford.
by 2022 FORD F150 SUPERCREW Owner on 04/16/2026Verified Service
Great service.
Writing "a little bit more" because your survey won't let me submit unless I go into more detailthe service was great. I mean I didn't get an old fashion but my truck was taken care of. Can I submit this now? Do you have enough characters? FFS.
by Peoria Ford on 04/16/2026
We are absolutely thrilled to hear that you had such a positive experience with our service team. Your satisfaction with how well your truck was taken care of means everything to us at Peoria Ford. We understand that sometimes survey requirements can be frustrating, but we genuinely appreciate you taking the time to share your thoughts about the excellent service you received. Your feedback helps us continue providing the quality care that our customers deserve.
by 2018 FORD MUSTANG GT Owner on 04/03/2026Verified Service
Brought my car in for servicing, Oil and Lube. Oil and filter were complete but no lube of vehicle control points requiring servicing. Didn't care for slow check in, inflated items of concern and prices. Did like knowing the car was serviced by a Ford trained tech.
by Peoria Ford on 04/08/2026
We are delighted to hear that you appreciated having your vehicle serviced by our technician. Your feedback about the oil and filter service being completed is valued, and we understand your concerns regarding the lubrication of control points and the check-in process. We take note of your observations about pricing transparency as well. Thank you for choosing Peoria Ford for your maintenance needs, and we're glad we could provide you with certified expertise for your vehicle's care.
by 2024 FORD RANGER XLT Owner on 03/30/2026Verified Service
It was the easiest Recall ever. I was very fortunate to have Logan as my Advisor. He had like 7-8 award plaques attesting to his professionalism. He has earned them. I got a ride home & ride back when my truck was ready. Couldn't have had a better experience
by Peoria Ford on 04/06/2026
We are delighted to hear about your smooth recall experience with us! It sounds like having such an efficient process made all the difference for you. We're particularly pleased that your service advisor provided the exceptional professionalism you deserved - those recognition awards truly reflect the high standards we strive for. Offering transportation while your vehicle was being serviced is just one way we aim to make things convenient for our customers. Thank you for taking the time to share your positive experience!
by 2023 FORD F150 SUPERCREW Owner on 03/27/2026Verified Service
The appointment scheduling was great and the techs were both great! This is a HUGE perk for this dealership. I tell people about it and they all want same thing, one person even considering this dealership instead of another Ford one for next purchase.
by Peoria Ford on 04/06/2026
We are thrilled to hear about your positive experience with our appointment scheduling process and our skilled technicians. Your satisfaction with the convenience we provide means everything to us, and we truly appreciate you sharing your experience with others. Knowing that fellow customers are considering Peoria Ford based on your recommendation is incredibly rewarding for our entire team. We look forward to continuing to provide you with the exceptional service that sets us apart and makes your visits seamless and efficient.
by 2013 FORD ECONOLINE SUPER DUTY VAN Owner on 03/20/2026Verified Service
Peoria Fleet Staff were attentive and helpful. Recall repair/reprograming service was completed in a professional and timely manner. If maintenance/repair service is required for our everyday driving vehicles comes due? We hope that the vehicle service will be equally satisfactory. Adios Amigos :)
by Peoria Ford on 03/26/2026
Thank you for taking the time to share your positive experience with our fleet service team. We're pleased to hear that our staff provided attentive and helpful service during your recall repair and reprogramming needs. It's wonderful to know that the work was completed professionally and in a timely fashion. Your confidence in considering us for future maintenance and repair services for your personal vehicles means a great deal to us. We look forward to continuing to provide you with the same level of satisfactory service whenever you need it.
by 2023 FORD EXPLORER LIMITED Owner on 03/18/2026Verified Service
Brought my Explorer in for 20K service and all work was completed within the time estimate. Always a pleasure working with Logan Robert's, who always keeps me informed of the work being performed and throughly explains any additional work recommended.
by Peoria Ford on 03/24/2026
Thank you for your positive feedback about your Explorer's 20K service! We're glad we completed the work on time and that our team kept you well-informed throughout the process. We appreciate your trust and look forward to serving you again.
by 2017 FORD EXPLORER LIMITED Owner on 03/12/2026Verified Service
Very very, very, very,helpful. He started a Ford recall ordered the parts and will be back to see them when all the parts have arrived and they will install them and we will drive away the way that our car is safe. We have also had an additional recall so they won't be checking to see if the recall will require any work or not, and we will be on our way.
by Peoria Ford on 03/17/2026
We are pleased to hear about your positive experience with our recall service. Your feedback about our helpful team and the thorough approach to handling multiple recalls demonstrates our commitment to vehicle safety. We understand how important it is to have your vehicle running safely, and we're glad we could coordinate the parts ordering and scheduling to make the process smooth for you. Thank you for trusting Peoria Ford with your recall needs, and we look forward to completing the installation when your parts arrive.
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Service Information
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26,687 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Peoria Ford specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Peoria Ford specializes in these makes, in addition to many others.
What do verified customers think about Peoria Ford in Peoria, AZ?
Verified customers who visit Peoria Ford in Peoria, AZ rate this business 4.4 out of 5 stars, with 2,769 reviews. 26,687 customers favorited this location.
How can I contact Peoria Ford in Peoria, AZ?
To reach the sales team at Peoria Ford in Peoria, AZ, call (623) 253-8357. To reach the service department, call (866) 622-7429
How can I schedule a service appointment with Peoria Ford in Peoria, AZ?
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