by 2023 VOLVO XC90 PLUS Shopper on 12/21/2022Verified Purchase
Very helpful and easy to work with. They matched trade in value from car max and made upgrading our car very easy.
by Penske Volvo Cars on 12/21/2022
Thank you so much for taking the time to write about your 5-star experience with our Sales Department here at Penske Volvo Cars. We are very happy to learn that our team was able to help you find your perfect new vehicle and that they made the overall process easy for you. If you ever need help in the future, we'll be here for you!
by 2020 VOLVO XC90 T6 INSCRIPTION Owner on 12/13/2022Verified Service
They are an amazing Dealership. The staff were friendly and very efficient. I would recommend them to family and friends.
by Penske Volvo Cars on 12/15/2022
Thank you for writing us this excellent review. We are so happy to learn our staff was a pleasure to work with. We appreciate your recommendation and hope you visit us again here at Penske Volvo Cars.
by 2018 VOLVO XC90 T6 Owner on 12/13/2022Verified Service
Penske Volvo cars has been nothing but great excellence. Has Treated my Volvo like one of their own. The service is always above and
beyond.
by Penske Volvo Cars on 12/15/2022
Hello, thank you for leaving us this amazing review of our Service Department. We are so happy to know you are continuously impressed by the service our team is able to provide for your Volvo. Please feel free to contact us if we can do anything else to assist you.
by 2022 VOLVO XC60 B5 INSCRIPTION Shopper on 11/28/2022Verified Purchase
My Volvo purchase was super simple. The entire transaction took less than 90 minutes
The entire sales department was easy to work with and I would highly recommend.
by Penske Volvo Cars on 11/29/2022
We're glad to learn our Sales Team provided you with an efficient and pleasant purchase experience! Thank you for your recommendation and please let Penske Volvo Cars know if there's anything else we can assist with.
by 2022 VOLVO XC60 T8 RECHARGE INSCRIPT Owner on 11/11/2022Verified Service
Unfortunately I came here for a new windshield and infotainment system repair and they had my car for 3 weeks with lots of setbacks and miscommunication.
by Penske Volvo Cars on 11/13/2022
Hello. Thank you for sharing your experience with us. Be assured that our team works tirelessly to deliver a consistent level of excellent service. I'd like to discuss the level of communication you've received and the timeliness of your service experience. Please give me a call or email me when you have a moment. I look forward to hearing from you. -Sincerely, Robert Giannini, President & General Manager, Penske Volvo Cars, (626) 923-5401, rgiannini@socalpenske.com
by 2012 VOLVO S60 T6 AWD Owner on 10/25/2022Verified Service
Shop was very efficient and attentive. I was in and out within a reasonable time. Front desk was very accomadating.
by Penske Volvo Cars on 10/27/2022
Hello. Thank you for your fantastic five-star review. We appreciate your kind words and are delighted to read our Service Team was attentive, efficient, and accommodating during your recent visit. If we can be of any future assistance, please don't hesitate to contact us at Penske Volvo Cars.
by 2020 VOLVO V60 CROSS COUNTRY T5/MOME Owner on 10/23/2022Verified Service
Great shop! Awesome service advisor Chris Labady. Answered all my questions and was very helpful. Thank you Penske Volvo Cars for a great experience!
by Penske Volvo Cars on 10/25/2022
We appreciate you for taking the time to give us feedback. Thank you for your business and wonderful review. It is rewarding to know our Service Team was so helpful and informative. For any additional help or information, please contact us here at Penske Volvo Cars. Have a great day.
by 2019 VOLVO XC60 T5/R DESIGN Owner on 10/02/2022Verified Service
Chris, the Service Representative, provided friendly, courteous, professional, efficient services consistently, updated the condition promptly, patiently go over all my concern,
Conclusion: Excellent performance! 5 Stars Performance!
by Penske Volvo Cars on 10/04/2022
It is great to see that our Service Team provided you with a 5-star performance by being friendly, courteous, and professional making sure you were updated about your vehicle with going over every thing with you. Just know that Penske Volvo Cars will give you the same type of treatment each time you come for a visit. Enjoy your day!
by 2021 VOLVO XC90 T8 RECHARGE INSCRIPT Owner on 09/11/2022Verified Service
I appreciate the ease found in servicing my car at Penske Volvo where I purchased it. I have a Volvo dealer closer, but I drive out to Penske because the customer service is way better and faster.
by Penske Volvo Cars on 09/12/2022
Hello, thank you for choosing Penske Volvo Cars. We are pleased to know that you enjoyed fast and great service during your visits with our Service Team. We thank you for your dedication and you're welcome anytime!
by 2021 VOLVO XC40 RECHARGE Owner on 08/21/2022Verified Service
Professional service, thorough, and very precise.
They gave me a loaner so that they could take their time and make sure all is correct.
by Penske Volvo Cars on 08/21/2022
Thank you for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do for you here at Penske Volvo Cars.
by 2021 VOLVO XC40 RECHARGE Owner on 08/10/2022Verified Service
Have to go back for service 4 times in one month
due to same problem Air Bag. Dashboard
computer states: Drive to workshop STS airbag
Service urgent.
by Penske Volvo Cars on 08/10/2022
Hello. Thank you for taking the time to share your feedback. Given the opportunity, I would like to further discuss your feedback regarding your vehicle's airbag. Please contact me at a moment that is convenient for you. I look forward to speaking with you. I look forward to speaking with you. Robert Giannini, President & General Manager, Penske Volvo Cars, (626) 923-5401, rgiannini@socalpenske.com
by 2020 VOLVO XC40 T5 MOMENTUM Shopper on 08/05/2022Verified Purchase
One of the best experiences I've had at a dealership. Really appreciate Ken and everyone at Penske Volvo.
by Penske Volvo Cars on 08/05/2022
We are so glad you had one of the best experiences here at Penske Volvo Cars. Thank you so much for taking the time to leave us a positive review.
by 2018 VOLVO V90 T5/R DESIGN Owner on 11/21/2021Verified Service
Good service and on time. They performed the annual oil change and serviced the front brakes. Dealership still has the new interior odor and clean. Would use again for service since its closer than Ontario.
by Penske Volvo Cars on 04/30/2022
Thank you for the kind review! We are happy to see that you enjoyed nice service while working with the Penske Volvo Cars team. We appreciate your business and look forward to seeing you back again next time.
by 2020 VOLVO XC60 T5 R-DESIGN Owner on 11/07/2021Verified Service
The representative took good care of me. I'm pleased to know that Penske now has a Volvo near my area. Thank you!
by Penske Volvo Cars on 04/30/2022
Thank you for taking the time to share your feedback with us. We are happy to see that you enjoyed a great experience working with the Penske Volvo Cars service team. We hope to welcome you back again next time.
by 2017 VOLVO XC90 T6 Owner on 03/31/2025Verified Service
Penske Volvo helped me determine what issues my vehicle was having.
by Penske Volvo Cars on 03/31/2025
We're glad our team could assist with your vehicle issues. Thank you for sharing.
by 2021 VOLVO XC60 T5 INSCRIPTION Owner on 03/30/2025Verified Service
Very good service. Appreciate shuttle service.
by Penske Volvo Cars on 03/30/2025
Thank you for your feedback. We're glad the shuttle service was helpful.
by 2020 VOLVO XC40 T4 INSCRIPTION Owner on 03/29/2025Verified Service
I love those guys great dealership.
by Penske Volvo Cars on 03/29/2025
Thank you for your kind words and support. We appreciate it.
by 2024 VOLVO XC90 PLUS Owner on 03/25/2025Verified Service
Great service as always from the Penske Team. Thank you for everything you guys do.
by Penske Volvo Cars on 03/25/2025
We appreciate your kind words and are happy that you're satisfied with our service at Penske Volvo Cars. All the best to you.
by 2023 VOLVO S90 PLUS Owner on 03/24/2025Verified Service
great service and honest people:)
by Penske Volvo Cars on 03/24/2025
Thank you for sharing your kind words about Penske Volvo Cars. We appreciate it and wish you well.
by 2020 VOLVO XC40 T5 R-DESIGN Owner on 03/19/2025Verified Service
Very friendly and helpful staff!
by Penske Volvo Cars on 03/19/2025
Thank you for recognizing our team's efforts at Penske Volvo Cars. We're glad to hear your feedback.
