Park Place Lexus Plano Reviews - Page 5

4.8
Car Sales: (469) 256-7844Service: (972) 407-7000
Sales Closed until 9:00 AM on Monday
More Hours

Ratings & Reviews

Overall Rating
4.8
639 Verified Reviews
5 Star
88%
4 Star
5%
3 Star
4%
2 Star
1%
1 Star
2%
Sort by: Most Helpful
Read reviews that mention
by 2005 LEXUS RX 330 Owner on 05/01/2026Verified Service
There was an ease to the process.
by Park Place Lexus Plano on 05/02/2026
We very much appreciate what you have to say about your experience with us. We take your kind words to heart and hope to continue meeting your expectations. Have a wonderful day!
by 2024 LEXUS TX 500H F SPORT PREMIUM/5 Owner on 04/16/2026Verified Service
Very professional and quick and easy for us.
by Park Place Lexus Plano on 04/17/2026
Our members love reading positive reviews just like the one you left us! It allows our team to know that we are living up to our mission statement. Please let us know if there is anything else we can assist you with.
by 2012 LEXUS GX 460 PREMIUM Owner on 04/10/2026Verified Service
The techs and service advisors are great
by Park Place Lexus Plano on 04/11/2026
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
by John J. on 04/08/2026Verified Service
Service drop off and pickup was top notch
by Park Place Lexus Plano on 04/09/2026
Hi, thank you for taking the time to rate us! You really made our day today.
by 2015 LEXUS RX 350 Owner on 04/03/2026Verified Service
The best service, clear communication on time excellent !!!
by Park Place Lexus Plano on 04/04/2026
We always appreciate positive reviews! Thank you, and happy motoring!
by 2022 LEXUS RX 450H Owner on 04/03/2026Verified Service
My wife and I have enjoyed every one of our interactions with Park Place Lexus. The dealership is beautiful, and our service advisor, Tiffany, is awesome!! She is very attentive and professional and clearly is committed to insuring that we have a great experience every time we have our car serviced. The work is always done promptly and well, and the car is always thoroughly cleaned before they give it back to us. We give Tiffany and Park Place Lexus the highest possible review!!
by Park Place Lexus Plano on 04/04/2026
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
by 2016 LEXUS RX 350 BASE/350 F SPORT Owner on 04/03/2026Verified Service
I received top grade service and the time frame was on point
by Park Place Lexus Plano on 04/04/2026
Hi 2016 LEXUS RX 350 BASE/350 F SPORT Owner, thanks so much for rating us so high! Be safe on the road!
by 2026 LEXUS NX 350 LUXURY Owner on 04/02/2026Verified Service
Couldn't get done on Saturday and had to wait 30 minutes for car to be brought up.
by Park Place Lexus Plano on 04/03/2026
Hi, we are delighted to see this rating! Have a great day!
by 2024 LEXUS RX 350H BASE/350H PREMIUM Owner on 04/02/2026Verified Service
30k service complete. Excellent customer service.
by Park Place Lexus Plano on 04/02/2026
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
by 2025 LEXUS LS 500 Owner on 04/01/2026Verified Service
Very friendly, helpful, and timely. Great communication. Excellent service advisor. Nice loaners.
by Park Place Lexus Plano on 04/02/2026
Thank you! We hope to be of service to you again!
by 2018 JEEP WRANGLER UNLIMITED SPORT Owner on 03/30/2026Verified Service
Great service and fair pricing
by Park Place Lexus Plano on 03/31/2026
We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
by 2021 LEXUS ES 350 BASE/350 LUXURY/35 Owner on 03/26/2026Verified Service
I had a great experience! The facility was nice to sit and wait. Everyone was kind and helpful.
by Park Place Lexus Plano on 03/27/2026
Hi, we are delighted to see this rating! Have a great day!
by 2013 LEXUS ES 350 Owner on 03/25/2026Verified Service
best service and courteous staff.
by Park Place Lexus Plano on 03/26/2026
2013 LEXUS ES 350 Owner, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
by 2012 LEXUS CT200H Owner on 03/20/2026Verified Service
Great service A+ My advisor Ryan was FANTASTIC went above and beyond. Customer for life!
by Park Place Lexus Plano on 03/21/2026
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
by 2024 LEXUS TX 500H F SPORT PREMIUM/5 Owner on 03/20/2026Verified Service
Always professional and very thorough.
by Park Place Lexus Plano on 03/20/2026
Thank you 2024 LEXUS TX 500H F SPORT PREMIUM/5 Owner! We hope to be of service to you again!
by 2004 LEXUS GX 470 Owner on 03/19/2026Verified Service
Always a good experience. Good explanation of the diagnostics!
by Park Place Lexus Plano on 03/19/2026
2004 LEXUS GX 470 Owner, we are delighted to see this rating! Have a great day!
by 2021 LEXUS GX 460 PREMIUM Owner on 03/18/2026Verified Service
Quality work, good experience
by Park Place Lexus Plano on 03/19/2026
We always appreciate positive reviews! Thank you, and happy motoring!
by 2015 LEXUS RX 350 Owner on 03/17/2026Verified Service
Services are always a great experience
by 2008 LEXUS IS350 Owner on 03/13/2026Verified Service
Service experience was 100% as always. Luis our service advisor was terrific!
by Park Place Lexus Plano on 03/14/2026
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
by 2023 LEXUS RX 350 BASE/350 PREMIUM/3 Owner on 03/05/2026Verified Service
Fast efficient, courteous staff.
by Park Place Lexus Plano on 03/06/2026
We really appreciate this positive review! Thanks so much!
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