by 2023 MAZDA CX-30 PREMIUM Owner on 10/25/2024Verified Service
They were very kind and helpful. They explained what they were doing and what was wrong. It was a great experience.
by 2017 MAZDA MAZDA3 TOURING Owner on 10/19/2024Verified Service
The service department at North Park Mazda is the best! They're one of the reasons we've bought three cars from them!
by 2016 MAZDA CX-5 GRAND TOURING Owner on 10/07/2024Verified Service
Always have the best experience at North Park Mazda! They are amazing and take such good care of me and my car!
by 2022 MAZDA CX-5 PREFERRED Owner on 10/05/2024Verified Service
Easy to make appointment. Video of tech working on car. I waited - reasonable time to get it done. Informed me of tire problem and fixed under warranty.
by Keith L. on 10/04/2024Verified Service
Sergio did an outstanding job of ensuring regular maintenance and found additional necessary repairs I needed to make my road trip pass inspection to complete my overdue registration
by 2020 MAZDA CX-5 GRAND TOURING Owner on 10/02/2024Verified Service
As always, service was outstanding.
The communication was excellent and the overall experience was top notch.
by 2024 MAZDA CX-90 Owner on 10/02/2024Verified Service
North Park had us drop the car off at the beginning of the day, but didn't actually start work until late in the afternoon.
I don't think that they really respect our time.
The service department needs a better time management process.
by 2016 MAZDA CX-5 TOURING Owner on 09/30/2024Verified Service
Great service! Shawn Anton and all of the professional automotive maintenance personnel have always gone out of their way to check and double check my Mazda. Thank you all!
by 2022 MAZDA CX-5 SELECT Owner on 09/23/2024Verified Service
The service is always excellent. The The staff are friendly they keep you updated on what's happening with the service couldn't ask for anything better
by 2019 MAZDA 3 PREFERRED PLUS/SELECT Owner on 09/14/2024Verified Service
My service advisor Santiago was very helpful and work was performed ask discuss. I was even given a loaner which was very helpful.
by 2022 MAZDA CX-30 Owner on 09/11/2024Verified Service
The part ordered to serviced the car did not arrive. This was the second time I visited the dealership for the same issue. I'm still waiting for this part. Not good!
by 2011 MAZDA MAZDA2 Owner on 09/08/2024Verified Service
My car was destroyed , went in for an oil change. I drove out with no brakes, and a broken passenger mirror. NP Mazda fixed her all up, I love my Mazda 2.
Thanks NP Mazda
by 2016 MAZDA CX-5 SPORT Owner on 09/03/2024Verified Service
I was kept informed of the work being done on my vehicle & was also given a loaner car for transportation while my car was being repaired. I was very impressed & grateful!
by 2023 MAZDA CX-5 SELECT Owner on 09/01/2024Verified Service
Excellent customer service! The service department at Ford dealerships can take a look at how Mazda does service and learn from them!
by 2023 MAZDA CX-50 PREMIUM PLUS Owner on 08/30/2024Verified Service
Fast, easy, complete. Sent me a video from the mechanic showing the service inspection which was a great touch that inspired trust.
by 2022 MAZDA CX-5 PREFERRED Owner on 08/29/2024Verified Service
Easy to make appointment. I got texts telling me I was due. Intake tells me approximately how long service will take. Video of tech who did my car. Pleasant and efficient employees. Nice setting to wait.
by 2018 MAZDA MAZDA3 TOURING Owner on 08/27/2024Verified Service
The technician that worked on the car explained all that looked good and also explained what services are needed to be done soon. All of the areas that needed to be inspected were done.
by Greg P. on 08/23/2024Verified Service
Vary nice waiting area and really good at keeping me updated how my inspection was going. At the end they text me a video of the inspection.
by 2008 MAZDA TRIBUTE I Owner on 08/19/2024Verified Service
Technician & service advisor tell me everything checked out in the green so I take their work experience & knowledge to be trust worthy!
by 2020 MAZDA 6 GRAND TOURING RESERVE Owner on 07/16/2024Verified Service
Great customer service in a timely and professional manner. The service provider took the time to explain what my car needed and why, as well as discussing the associated costs. Thank you.
