Norm Reeves Subaru Superstore Rockwall Reviews - Page 5

4.8
Car Sales: (469) 218-8682Service: (469) 887-1301
Sales Open until 8:30 PM
Service Closed until 7:00 AM on Wednesday
More Hours

Ratings & Reviews

Overall Rating
4.8
168 Verified Reviews
5 Star
89%
4 Star
5%
3 Star
3%
2 Star
1%
1 Star
2%
Sort by: Most Helpful
Read reviews that mention
by 2023 SUBARU OUTBACK PREMIUM Owner on 04/26/2023Verified Service
I had a great experience with Ronnie, Keith, and Daniela. I was able to get a great rate on a very nice vehicle. I had a terrible experience at a different Subaru dealership and these folks were a breath of fresh air.
by 2020 SUBARU OUTBACK TOURING Owner on 04/06/2023Verified Service
I was in and out in under 30 minutes. Nice customer waiting area with plenty of snack and drink choices.
by 2019 SUBARU ASCENT LIMITED Owner on 06/01/2025Verified Service
This dealership has been excellent in car service.
by Norm Reeves Subaru Superstore Rockwall on 06/02/2025
We'll wear this 5-star rating like a badge of honor! Thank you for this 'excellent' nod, and we look forward to continuing to exceed expectations next time.
by 2019 SUBARU OUTBACK 2.5I PREM/LIMITED Owner on 05/24/2025Verified Service
Excellent service department!
by Norm Reeves Subaru Superstore Rockwall on 05/27/2025
Excellence is what we strive for daily, so this review means a lot to us. Our work feels easy because we deal with awesome people every day. Thank you, and see you next time!
by 2016 SUBARU FORESTER 2.5I LIMITED Owner on 05/22/2025Verified Service
It was overall a positive service visit.
by Norm Reeves Subaru Superstore Rockwall on 05/23/2025
It's wonderful to know our service hit the mark for you. Resolving your issue promptly is what we live for, so thank you!
by 2018 SUBARU FORESTER 2.0XT PREMIUM Owner on 05/17/2025Verified Service
Very fast and quality service for an oil change and tire repair
by Norm Reeves Subaru Superstore Rockwall on 05/19/2025
Fast service + quality work = happy customers. Fast and quality is our motto. Thanks a million for the review, and we can't wait to help again!
by 2024 SUBARU CROSSTREK PREMIUM Owner on 05/10/2025Verified Service
Did a great job on my car and I didn't have to wait long to get it serviced!
by Norm Reeves Subaru Superstore Rockwall on 05/12/2025
We're so glad that everything went well during your recent visit! We appreciate you choosing Norm Reeves Subaru and look forward to helping you out with future maintenance needs.
by 2023 SUBARU OUTBACK LIMITED Owner on 05/10/2025Verified Service
Friendly, prompt, and quick service.
by Norm Reeves Subaru Superstore Rockwall on 05/12/2025
Sounds like we hit the jackpot with your recent visit! Thank you so much for sharing, and we'll be here the next time you need us.
by 2024 SUBARU OUTBACK TOURING Owner on 04/30/2025Verified Service
Thorough service and professional staff
by Norm Reeves Subaru Superstore Rockwall on 05/02/2025
We're thankful for your positive feedback! It's always a pleasure to welcome customers into our service center and help them with their vehicle's needs. We look forward to seeing you again at your next maintenance interval!
by Cinnamon K. on 04/28/2025Verified Service
Very convenient and fast, but thorough.
by Norm Reeves Subaru Superstore Rockwall on 04/29/2025
Thanks a bunch for choosing Norm Reeves Subaru for your service visit! We really appreciate you letting us know how it went. Keeping your service quick and easy is our jam, and we'll be ready whenever you need us next!
by 2021 SUBARU OUTBACK TOURING Owner on 04/23/2025Verified Service
Always very efficient and helpful! Greeted with a smile! Best service I have ever had on a vehicle!
by Norm Reeves Subaru Superstore Rockwall on 04/24/2025
It's easy to smile when you have amazing customers! Thank you for sharing the love with this review. It was a pleasure to help you out, and if you know anyone else who might benefit from our service, please feel free to send them our way.
by 2024 SUBARU OUTBACK LIMITED Owner on 04/14/2025Verified Service
Super friendly staff, finished earlier than quoted time.
by Norm Reeves Subaru Superstore Rockwall on 04/14/2025
We're glad your service experience was 5 stars! We always want to make our customers feel like a priority, and we're glad our team got you back on the road quickly. If you need anything else, you know where to find us. Take care!
by 2020 SUBARU FORESTER PREMIUM Owner on 04/13/2025Verified Service
Friendliness of the supervisor and the time of the service
by Norm Reeves Subaru Superstore Rockwall on 04/14/2025
Our team takes pride in delivering friendly, efficient service! We're thrilled that was your experience. Hopefully, we'll see you again next time!
by 2023 SUBARU ASCENT TOURING Owner on 04/11/2025Verified Service
Quick and polite with oil change and overall inspection. Thanks!
by Norm Reeves Subaru Superstore Rockwall on 04/14/2025
We're pleased everything went well with your recent service! Please check out our online scheduler next time you need assistance. Remember, we're always here for you!
by 2020 SUBARU ASCENT TOURING Owner on 03/30/2025Verified Service
Good communication. Took a little longer than I was originally told, but still within norms
by Norm Reeves Subaru Superstore Rockwall on 03/31/2025
We're happy you enjoyed your service visit and appreciate your understanding. Our team loves helping you make the most out of your car, and we'll be here should you need us again.
by 2023 SUBARU ASCENT LIMITED Owner on 03/26/2025Verified Service
Very friendly and helpful. I have had the best experience with Norman Reeves.
by Norm Reeves Subaru Superstore Rockwall on 03/27/2025
We're happy our team could deliver service with a smile! Thank you! We hope you'll consider us again and check out our service specials in the future.
by 2020 SUBARU ASCENT PREMIUM Owner on 03/24/2025Verified Service
Although it took longer than expected l, the service was great.
by Norm Reeves Subaru Superstore Rockwall on 03/24/2025
Thanks for your feedback. We appreciate your patience and are pleased that the service was completed to your satisfaction. Please check out our service specials next time you need help maintaining your vehicle.
by 2018 SUBARU OUTBACK 2.5I LIMITED Owner on 03/23/2025Verified Service
The service was fast and efficient.
by Norm Reeves Subaru Superstore Rockwall on 03/24/2025
Thank you for your thoughtful review! We take pride in delivering efficient, high-quality service, and we're so glad we could make your experience a positive one.
by 2019 SUBARU FORESTER SPORT Owner on 03/10/2025Verified Service
The service was fast and the workers keep you updated all the time.
by NORM REEVES SUBARU SUPERSTORE ROCKWALL on 03/10/2025
Fast service is our goal in any way that we can. We're pleased that was your experience and that you received regular updates. Thanks so much for letting us know, and we'll see you next time!
by 2014 SUBARU FORESTER 2.5I PREMIUM Owner on 03/10/2025Verified Service
The service is fast and very professional.
by NORM REEVES SUBARU SUPERSTORE ROCKWALL on 03/10/2025
We appreciate your kind words! Our goal is to provide first-rate service every time, and we're thrilled we could deliver that for you. Let us know if there's anything else we can do for you. Thank you!
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