What do verified customers think about Neff's Auto Repair in New Martinsville, WV?

Verified customers who visit Neff's Auto Repair in New Martinsville, WV rate this business 4.7 out of 5 stars, with 41 reviews. 5 customers favorited this location.

How can I contact Neff's Auto Repair in New Martinsville, WV?

To reach the service department at Neff's Auto Repair in New Martinsville, WV, call (304) 455-1810

Neff's Auto Repair in New Martinsville, WV

Overall Rating

4.7

41 Verified Reviews

5 Star

90%

4 Star

3 Star

2 Star

1 Star

by 2023 JEEP GRAND CHEROKEE LAREDO/ALT Owner on 08/13/2026Verified Service

Neff's took my car in for service at the exact time it was scheduled. They got the work done in efficient time and priced the work reasonably! I would recommend Neff's of New Martinsville for maintenance on your vehicle.

by 2007 NISSAN XTERRA OFF ROAD/S/SE Owner on 08/19/2026Verified Service

Very knowledgeable about your vehicle and reasonable.

by 2019 CHRYSLER 300C Owner on 08/06/2026Verified Service

Even with 1 person short do to illness they worked to get services completed

by Thomas M. on 07/18/2026Verified Service

Work was done professionally and in timely fashion.

by 2025 KIA SORENTO SXP Owner on 07/07/2026Verified Service

The service was quick and complete.

by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 05/26/2026Verified Service

Toyota Truck is running the best it ever has!! Thanks

by 2022 SUBARU FORESTER WILDERNESS Owner on 03/31/2026Verified Service

They are always kind at neff's auto repair and did a great job on my vehicle.

by 2006 DODGE GRAND CARAVAN SXT Owner on 03/27/2026Verified Service

Nice pepole Good service thank you

by 2017 KIA FORTE LX/S Owner on 02/21/2026Verified Service

That the people are friendly and the price seemed to be good for the service that was done. That bad the motor mounts were put in and 1 of the 2 exhaust manifold gaskets got put in, but I still don't understand how I ended up with a busted coil pack and a misfire on spark plug 4, cause the car was scanned before it went down there and the only thing that popped on the scan tool attached to my phone was the exhaust cam sensor which is due to the 2 motor mounts that were blown out. And it was stated prior to going there that it was arriving on a flat bed tow truck and it was not drivable due to the motor mounts being blown cause I did not want to start it or attempt to drive it to mess up something else on the vehicle. My timing on the vehicle was dead on whenever it go transported down there but I was informed by Berry Anderson one of the mechanics at the garage that he hoped my timing wasn't messed up, which makes no sense to me cause it was dead on before it went down there. I was not there whenever my car got put into the garage bay so I can not physically prove that it was started down there and driven into the garage by someone but for that statement to be made to me over the phone suggests to me that it was started and driven while it was in there possession and that is the exact reason for me not attempting to drive it down there cause I didn't want or need my timing to get messed up cause that would be a 1,200$-3,000$ fix it it did get messed up. But over all they are good people and good at fixing things.

by 2019 CHEVROLET EQUINOX LT Owner on 02/13/2026Verified Service

They always are right on time and easy to get an appointment

by 2023 TOYOTA TACOMA DOUBLE CAB/SR/SR5/ Owner on 11/29/2025Verified Service

Prompt and efficient Well done

by 2011 HONDA ODYSSEY TOUR/TOUR ELITE Owner on 10/20/2025Verified Service

Neff's always does great work!

by 2015 CHEVROLET MALIBU 2LT Owner on 10/10/2025Verified Service

Was able to get an appointment last minute the day before. Fast service.

by 2019 TOYOTA TUNDRA CREWMAX SR5 Owner on 09/29/2025Verified Service

Good work. Helpful. Timely suggestions. Trust them.

by Tammy R. on 02/10/2025Verified Service

Vehicle wasnt fixed and the person answering the phone was very rude to my husband and he just wanted to talk to the person who completed the repair

by 2010 TOYOTA PRIUS Owner on 07/25/2024Verified Service

The customer service was excellent. When I called doe the appt. It was that same day. They goty car in and out quickly which was nice because I didn't have to go into work late. I highly recommend Neff's.

by 2013 DODGE DART LIMITED/ R/T Owner on 05/23/2021Verified Service

I will most definitely recommend this shop they was professional and quick in proficient at there job plus got there job done in reasonable time.

by 2010 CHEVROLET COBALT LS Owner on 08/18/2025Verified Service

Neff's is great, very professional and they do good honest work!

by 2019 CHEVROLET EQUINOX LT Owner on 08/17/2025Verified Service

They are always fast and easy to schedule with them.

by 2016 HONDA PILOT EX Owner on 07/23/2025Verified Service

at 175.00 hr labor rate couldn't afford services.