Great job. Greeted me upon arrival. I was 30 minutes early and they were ok with it. Had my car ready to go after 90 minutes. Friendly staff did not try and up sale me on alternative items that they thought I would need. Quite refreshing. All went well.
by owner on 04/27/2026
Thank you for sharing your experience. Our team at Murdock Hyundai of Murray appreciates your feedback.
by 2014 SUBARU IMPREZA Owner on 04/13/2026Verified Service
Quickly got the issue fixed and didn't try to get any money out of me since it was supposed to be fixed prior to me taking my vehicle home. Great service all around. Made me feel like they still cared even though my sale was finalized a month ago and lots of service centers have a reputation of not caring about you once they've made the sale so I was grateful :) Thank you Murray Hyundai Service Center!
by owner on 04/13/2026
Thank you for recognizing our team's effort at Murdock Hyundai of Murray. We appreciate your feedback and are glad we could assist you.
by Ernie M. on 03/27/2026Verified Service
Continue to receive excellent service from Murdock Hyundai service department upon arrival. Prompt and professional response to my needs or request. They are very trustworthy in getting your vehicle needs accomplished successfully and in a timely manner!
by owner on 03/28/2026
We appreciate your trust in Murdock Hyundai of Murray for your vehicle's service needs. Our team values providing prompt and professional care. Thank you for sharing your experience.
by 2021 HYUNDAI KONA SEL Owner on 02/28/2026Verified Service
The tires weren't rotated - they were put front to back - and the tire pressure was different for each tire - from 38-45.
A filter cover came off - jamming my glove box open - then it fell off. When I showed the customer service man, he told me that I would have to make another appointment to have the cover put back on. If I stayed, it would be over an hour wait before he could get the car back to the technician.
by owner on 03/02/2026
Hello. Thank you for sharing your feedback with us. We are actively investigating this issue and would like to work with you directly to resolve this. Please reach out to us directly if you have any questions or would like to discuss further. You can reach us at care@murdockautoteam.com. Sincerely, Murdock Hyundai of Murray
by 2022 HYUNDAI PALISADE SEL Owner on 02/10/2026Verified Service
This location has alot of positives and negatives to work through in my opinion. The polite nature of those in the service area is a positive, along with the cleanliness and lack of "pushy" upsell efforts. With this, improving customer communication while having the car serviced, and with care of their wait area to not allow dogs and out of control parents/children/familes dominate the environment are areas to consider.
by owner on 02/10/2026
Thank you for your detailed feedback. We appreciate your recognition of our service team's politeness and cleanliness. Your suggestions about communication and the waiting area will be shared with our team at Murdock Hyundai of Murray.
by 2018 GENESIS G80 SPORT Owner on 01/21/2026Verified Service
The mechanical issues with my car weren't anything exceptional and the fix for it made sense. What rubbed me the wrong way was the complete lack of communication while my car was in the shop for three weeks. In the end this service center did make it right which I why I rated then three stars.
by 2023 HYUNDAI PALISADE LIMITED Owner on 01/13/2026Verified Service
Care personnel, fantastic educated and professional The service was lower than expected. There was a change of the rear brakes and, from the change, a very strange noise of something hitting as I drive appeared. I returned for verification and then handed over the vehicle to me, saying it was repaired. However, the noise continues and I will have to return again to correct the problem.
by owner on 01/14/2026
Hello. Thank you for sharing your feedback with us. We would directly to resolve this. Please reach out to us directly if you have any questions or would like to discuss further. You can reach us at care@murdockautoteam.com. Sincerely, Murdock Hyundai of Murray
by Ted R. on 12/30/2025Verified Purchase
Car was purchased was sold as is so there were conditions with the car that the dealer might have been unaware of. Car was in good shape for the most part except for a couple of unexpected conditions which will not be hard to correct. The dealer cut the price of the car to off set any problems that might be discovered. The dealer was great to work with and buying was easy and quick.
by owner on 12/30/2025
We appreciate your feedback and are glad the buying process was smooth for you. Thank you for choosing Murdock Hyundai of Murray. We're here if you need any assistance in the future.
by 2013 HYUNDAI SONATA GLS Owner on 12/15/2025Verified Service
The only thing I didn't like wasn't related to Murdock but with Hyundai customer care and their slow evasive unclear handling of reimbursement of a rental through Enterprise until I could get my loaner from Murdock. Still awaiting a resolution. But Murdock was great.
by owner on 12/15/2025
Thank you for sharing your experience with us at Murdock Hyundai of Murray. We're glad our team was able to assist you effectively. If you have any concerns with Hyundai customer care, you might consider reaching out to them directly for updates on your reimbursement.
by 2023 HYUNDAI TUCSON LIMITED Owner on 12/14/2025Verified Service
Friendly and knowledgeable representatives; they didn't make me feel bad for wanting to have service without making an appointment on the contrary, they sent me home in an Uber and messaged to tell me that my car was ready to be picked up. I'm really grateful for all those things!
by owner on 12/14/2025
We appreciate your kind words about our team's service at Murdock Hyundai of Murray. It's great to know we could assist you smoothly without an appointment. Thank you for sharing your experience.
by 2024 JEEP WRANGLER 4XE Owner on 10/25/2025Verified Service
Very unprofessional. Did not know what they were doing. Said they would call later never heard from them for two to three days. Had my veh for a week for a 30 min update
Worst experience i have ever had
Bountiful Murdock was even worse. Ryan wad so rude and condescending
by Owner on 10/30/2025
We apologize for the frustration you experienced and for the lack of follow-up. We'll review this situation internally to ensure better communication in the future.
by 2017 HYUNDAI SANTA FE SE ULTIMATE/LIMI Owner on 09/27/2025Verified Service
Went in because the engine is making a strange noise and Hyundai sent in an extended warranty to check it out in case it was doing that. They took 6 hours to "do an inspection" and didn't fix anything, but recommended $2000 in maintenance services - not fix the issue related to the new extended warranty.
by Owner on 10/21/2025
Thank you for taking the time to leave a review regarding your recent service experience. I would love to discuss this further with you and see what I can do to assist. Please contact me on my direct line at 801-639-1514.
Thanks,
Tyler Bennett
Service Manager
by Ron N. on 09/06/2025Verified Service
This is the fifth time I have done this. So the "exceptional checkin" was just like any other dealership. So no it wasn't. And I was quoted 1 to 1 1/2 hours for an oil change and rotation. After 2 hours I texted to find out if the work was done. Then I received a 5 second video of the service. 5 seconds. Really!
by Owner on 10/06/2025
Thank you for your feedback. We strive to keep our check-in and service process efficient and transparent. Your input helps us continue improving.
by 2022 HYUNDAI KONA LIMITED Owner on 08/14/2025Verified Service
One tire was checked for possible leak, but it appeared that the air pressure was not checked for all 4 tires. I realize temp and weather can make cause changes, but even a few weeks after, the tires are at different levels. Tools used in repairs were left in the car. I feel bad for the techs :-(
by owner on 08/15/2025
Thanks for bringing this to our attention. We encourage you to reach out so we can look into these issues with our team.
by 2022 HYUNDAI SANTA FE CALLIGRAPHY Owner on 08/11/2025Verified Service
Terrible. I made an 8:30am appt a week in advance for a check up before a long road trip. MY CAR SAT FOR 5 HOURS before they moved it into the shop and it was done in 30 minutes. "We're sorry" "What will you do about it?" "What do you want us to do?"
by Owner on 08/21/2025
We're truly sorry for the long wait you experienced, especially before your road trip. We understand how frustrating that must have been and appreciate your feedback as we work to improve our scheduling and service process.
by 2014 NISSAN PATHFINDER S/SV/SL/PLAT Owner on 08/04/2025Verified Service
I had scheduled an oil change and AC check about 10 days in advance. Dropped car off in the morning (scheduled time), and it took a day and a half to be completed! I had to call to find out if my car was done, and follow up the next day. They also questioned our lifetime oil-change benefit; we bought the car from them in 2018 and have gone there ever since. Not sure the free oil change has been worth it, but we have continued to go.
by Owner on 08/21/2025
We apologize for the extended wait times. We're working hard to complete repairs as quickly as possible while maintaining quality service. We will review this further with our team to grow and help better serve in the future.
by 2018 HYUNDAI SANTA FE SE ULTIMATE/LIMI Shopper on 07/23/2025Verified Purchase
Larry was great to work with. Showed us what we asked for, also showed us a couple of other options, and walked through options and test drives.
He was patient and helpful at every turn and even kind enough to hold onto the cd we left in our trade in for a couple weeks until I could get back there to pick it up. :)
Will be back for our next Hyundai.
Thanks Larry!!
by owner on 07/23/2025
We're pleased our team was able to assist you so well. We look forward to welcoming you back to Murdock Hyundai of Murray in the future. Take care and enjoy your new drive!
by 2024 HYUNDAI TUCSON SEL Owner on 07/07/2025Verified Service
I brought the car in for an oil change, and I asked them to balance the tires. If they changed the oil they didn't put a new oil change sticker in the windshield. The balancing of the tires did absolutely no good. I still have the vibration at 75 miles an hour that I had before I took it in I was told the service would take an hour to an hour and a half. I was there closer to three hours.
by Owner on 08/05/2025
Thank you for the feedback. We understand your time is important and apologize for the inconvenience the longer service time has caused. We will continue to work on scheduling and time to better serve you in the future.
by 2022 HYUNDAI SANTA FE CALLIGRAPHY Owner on 05/17/2025Verified Service
What I didn't learn me was the fact that I had a transmission warning light come on 3 times and I brought it in each time, before it was realized that I needed a new transmission.
What I liked were the people who work there. Russ Barr was phenomenal and so was Katie. Katie was the person who got me a loaner car.
by 2026 HYUNDAI SANTA FE LIMITED Owner on 05/15/2026Verified Service
Had a recall for my new Santa Fe.
Drove in, got it done in a few minutes and went home. Great service, communication and result.
by owner on 05/15/2026
Thank you for sharing your experience with the recall service on your Santa Fe. We're glad the process was quick and clear. We appreciate your feedback about Murdock Hyundai of Murray.
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14,073 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Murdock Hyundai Murray specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Murdock Hyundai Murray specializes in these makes, in addition to many others.
What do verified customers think about Murdock Hyundai Murray in Salt Lake City, UT?
Verified customers who visit Murdock Hyundai Murray in Salt Lake City, UT rate this business 4.3 out of 5 stars, with 1,323 reviews. 14,073 customers favorited this location.
How can I contact Murdock Hyundai Murray in Salt Lake City, UT?
To reach the sales team at Murdock Hyundai Murray in Salt Lake City, UT, call (844) 956-2585. To reach the service department, call (385) 425-0421
How can I schedule a service appointment with Murdock Hyundai Murray in Salt Lake City, UT?
