by 2013 NISSAN ROGUE S/SV Owner on 10/16/2026Verified Service
I always have all my maintenance done a Mossy. I trust them to give me an honest opinion about all the work performed on my vehicles. I've been going to Mossy since 1994. I only rated them with 4 stars this year because the Service Person never offered to have the car washed or cleaned? They slipped up a little this year.
by Mossy Nissan on 10/17/2026
We truly value your loyalty to Mossy Nissan. I'm sorry the car wash wasn't offered during your recent visit. Please contact Roger Lopez, our Service Manager, at rlopez@mossytexas.com so we can follow up with you directly.
by 2024 NISSAN SENTRA SR Owner on 10/02/2026Verified Service
I had an oil change and tire rotation done. I liked how quick the work was done, I was out within 1 hour. I did not like the service advisor ASKING me if I wanted a car wash when finished. This is a 2024 Nissan Sentra that I took delivery of on 10/31/2024. It is within the 3 yr/36000 full warranty. A car wash after routine service should be AUTOMATIC. If you have to ask, then ask the Customer BEFORE work is done, not after.
by Mossy Nissan on 10/03/2026
We're glad we got your oil change and tire rotation done quickly. We understand your point about the car wash and appreciate you letting us know how you'd prefer that to be handled. We'll keep your feedback in mind.
by Rachelle S. on 09/26/2026Verified Service
I don't like how we couldn't watch them working and I don't like how it took a long time. Other than that, everything was good. Everybody was good. I know it was the weekend and that's why it took longer, but I still want it to be a shorter time. Thank you.
by Mossy Nissan on 09/28/2026
Rachelle, I understand why the longer wait at Mossy Nissan was frustrating. We're glad the rest of your visit went well and that everyone took good care of you. We'll keep your feedback in mind as we look for ways to improve.
by 2018 NISSAN NV 1500 S/SV/2500 S/SV/SL Owner on 09/09/2026Verified Service
Great service and Excellent Customer Service. My service advisor was great and knowledgeable of the Product. Service Manager always on Site for Any Questions and great Attitude. Will recommend Mossy Nissan from my own experience as a Customer. Thanks.
by Mossy Nissan on 09/10/2026
It's great to hear that you had such a positive experience with Mossy Nissan. We're glad your service advisor's knowledge made you feel confident in the care your vehicle received and that having the Service Manager available when you had questions added to that experience. We're grateful you took the time to share your experience with us.
by 2025 NISSAN ROGUE S Owner on 08/31/2026Verified Service
Friendly and fast service. Catalina is always very helpful in getting everything done in a timely manner and makes sure to communicate throughout the process with service updates and assistance with any questions I have. She's the best and makes every visit easy and efficient.
by Mossy Nissan on 09/02/2026
Hi, thank you for taking the time to recognize Catalina. I'm glad she has consistently made your visits to Mossy Nissan easy by keeping you updated and making sure your questions were answered.We look forward to continuing to provide this level of service on future visits.
by 2020 NISSAN NV 2500 S/2500 SV Owner on 07/10/2026Verified Service
Johnny and the service department takes great care of us anytime we have an issue we call him up. He gets us in and out pretty quick and he's very thorough with the work. Let us know ahead of time what he's going to do and what the work will consist of and gives us an approximate cost as well. Have not had any bad issues with Mossy Nissan ever.
by Mossy Nissan on 07/11/2026
Hi, It is great to hear that Johnny and the service team at Mossy Nissan consistently provide thorough work, clear communication, and efficient service. We appreciate you recognizing the care they provide each time you visit and look forward to continuing to assist you with your vehicle needs.
by 2022 NISSAN ALTIMA SR Owner on 07/08/2026Verified Service
This company charged my credit card without my authorization and added a 3% credit card processing fee without informing me beforehand. When I contacted them to ask about these charges and request an explanation, they ignored my concerns instead of addressing the issue professionally. Based on my experience, I cannot recommend doing business with this dealer. Transparency and customer service were very disappointing.
by Mossy Nissan on 07/09/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
by 2021 NISSAN MAXIMA SR Owner on 06/18/2026Verified Service
I scheduled a 9:30 appointment and it still took nearly 2 hours for an oil change and tire rotation. They didn't even wash the car like they used to do. I was not impressed with the service advisor either. He didn't share the results of the multi-point inspection with me in person and I never received one via email. Luckily, my maintenance plan expires in September. I will never return for service at Mossy.
by Mossy Nissan on 06/21/2026
Hi, I understand your frustration with the wait time and the lack of clear communication regarding your inspection results. Roger Lopez, our Service Manager, would appreciate the opportunity to review this with you and can be reached at rlopez@mossytexas.com. We appreciate you bringing this to our attention and allowing us the chance to improve.
by 2025 NISSAN ROGUE SV Owner on 04/27/2026Verified Service
Would have rated 5 out of 5 but the car was not washed. Also shuttle service is available however it is only one way. I had to find a way back to the dealership on my own. Other dealerships offer shuttle service both ways. Other than that service was good.
by Mossy Nissan on 04/28/2026
Hi, thank you for sharing your experience at Mossy Nissan. It is great to hear the service itself went well and your visit was a positive one overall. We also appreciate your feedback regarding the vehicle wash and shuttle service, as those details are helpful for improving convenience for our customers. We are glad you chose us and hope to make your next visit even better.
by 2026 NISSAN FRONTIER S/SV/PRO-4X/SL Owner on 04/10/2026Verified Service
The First Oil & Filter Change wasn't free so they tried to charge me $100 for the first oil & filter change this is the first new vehicle i have ever purchased that didn't include at least one oil & filter change Nissan & Mossy will not get any further business from me.
by Mossy Nissan on 04/14/2026
Hi, I'm sorry to hear about your frustration regarding the first oil and filter change on your new vehicle at Mossy Nissan. I understand how disappointing it can feel when expectations around included maintenance are not met or communicated clearly. We would appreciate the opportunity to review your concerns and clarify what was included with your purchase. Please feel free to reach out directly to our Service Manager, Roger Lopez, at rlopez@mossytexas.com so we can look into this with you.
by 2018 NISSAN NV 1500 S/SV/2500 S/SV/SL Owner on 02/12/2026Verified Service
Service center damaged vehicle. They were not going to confess to the issue but I had video proof. They repaired but never paid damages for lost time and wages. I'm still waiting to hear back. If they responded back I will amend this rating experience.
by Mossy Nissan on 02/17/2026
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
by 2022 NISSAN ALTIMA SR Owner on 01/24/2026Verified Service
Everything is so slow! I dropped my car off at the repair shop and handed it over to the service advisor. He gave me his business card, but it's already been a week and he hasn't answered my calls at all. I've really had enough of how slow Nissan dealerships are when it comes to repairs.
by Mossy Nissan on 01/26/2026
Hello, We're very sorry to hear about the delay and lack of communication regarding your vehicle service at Mossy Nissan. This is not the experience we want for our customers. Please reach out directly to our Service Manager, Roger Lopez, at rlopez@mossytexas.com so he can address your concerns and help resolve the situation as quickly as possible. We appreciate you bringing this to our attention.
by 2025 NISSAN ROGUE SV Owner on 10/20/2025Verified Service
Service was good. I was able to get worked in to the schedule. There was some confusion on service since Element Fleet told me to have service done before the timeframe. This causes a delay. The car was washed, and it was a poor job as the back of the car was missed.
by Mossy Nissan on 10/21/2025
Hi, thank you for sharing your feedback. We're glad we could fit you into the schedule, but we're sorry for the confusion with the timing and the issues with the car wash. We appreciate you bringing this to our attention and will make sure your next visit is smoother and more thorough here at Mossy Nissan.
by Kathleen J. on 10/18/2026Verified Service
My service advisor Rafael Molina is excellent. He is professional and knowledgeable. He keeps the maintenance up to date on my vehicle.
by Mossy Nissan on 10/20/2026
Kathleen, we appreciate you recognizing Rafael's excellent service at Mossy Nissan. It's great to know he keeps you informed and helps you stay on top of your vehicle's maintenance.
by 2017 NISSAN ROGUE S/SL/SV Owner on 09/29/2026Verified Service
They still didn't detect the source of one of the lights on my dash part of the reason for going there in the first place
by Mossy Nissan on 09/30/2026
Hi, I'm sorry we weren't able to identify the source of one of the dashboard lights. Please reach out to Roger Lopez, our Service Manager, at rlopez@mossytexas.com so we can discuss your concerns and see how we can help.
by Gregory S. on 09/24/2026Verified Service
Very calm relaxing visitors waiting area,, only drawback no tv for customers as they wait fir their service
by Mossy Nissan on 09/28/2026
Gregory, we're glad you found the waiting area at Mossy Nissan calm and relaxing. We also appreciate the suggestion about having a TV available for customers while they wait. We'll keep that in mind as we look for ways to improve.
by 2024 RAM 1500 TRX Owner on 09/10/2026Verified Service
Took great care of my truck. They were quick to contact with updates and kept me in the loop every step of the way.
by Mossy Nissan on 09/11/2026
Hi, we're really glad the team kept you updated while your truck was in for service with us at Mossy Nissan. Thanks for trusting us with your truck and letting us know how everything went.
by 2020 NISSAN ROGUE SPORT S/SV/SL Owner on 08/31/2026Verified Service
Great service and excellent quality work. My car was ready before the estimated time of delivery. They were able to take me back and forth to my house, so that I didn't have to wait.
by Mossy Nissan on 09/02/2026
Hi. I'm glad our team was able to complete the work ahead of schedule and make the visit easier by providing transportation to and from your home. It's great to know the service and quality of work met your expectations. Thank you for choosing Mossy Nissan for your service.
by Tamra B. on 08/20/2026Verified Service
Professional communication and courtesy from my service advisor and reasonable pricing. They act like they really care.
by Mossy Nissan on 08/26/2026
Hello Tamra, thank you for giving Mossy Nissan the opportunity to care for your vehicle. It is always encouraging to hear when a visit leaves a positive impression. We are glad you chose us for your service needs.
by 2017 NISSAN ROGUE S/SL/SV Owner on 08/20/2026Verified Service
I Had 1:00 appointment for oil change, did not receive the texts that tells the progress and allows me to make approval responses it took 3 hours! All point check not clear on thing's needed for repair and the prices.
by Mossy Nissan on 08/26/2026
Hello, I'm sorry your oil change took three hours, especially when you were expecting updates throughout the visit. Your feedback gives us areas to address. If you would like to discuss your visit further, Roger Lopez, our Service Manager, is available at rlopez@mossytexas.com.
1 - 20 of 1,112 results
Service Information
Don't miss your service!
Schedule or call your dealer for service appointment today to avoid costly repair cost.
10,886 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Mossy Nissan Houston specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Mossy Nissan Houston specializes in these makes, in addition to many others.
What do verified customers think about Mossy Nissan Houston in Houston, TX?
Verified customers who visit Mossy Nissan Houston in Houston, TX rate this business 4.5 out of 5 stars, with 1,112 reviews. 10,886 customers favorited this location.
How can I contact Mossy Nissan Houston in Houston, TX?
To reach the sales team at Mossy Nissan Houston in Houston, TX, call (281) 214-6038. To reach the service department, call (281) 767-5849
How can I schedule a service appointment with Mossy Nissan Houston in Houston, TX?
