by 2023 MINI COOPER S COUNTRYMAN ALL4 Owner on 07/06/2026Verified Service
Amazing service department. Momentum BMW Mini took care of the warranty repair within issues. My service writer Haide was amazing. She made sure everything was checked out and repaired. She maintained communication throughout the whole process. Momentum has definitely earned my business. I look forward to purchasing may next vehicle with them.
by Momentum MINI on 07/07/2026
Thank you for sharing this, and we're glad Haide took such good care of you throughout the process. We look forward to welcoming you back when the time comes for your next vehicle.
by 2017 BMW 530I Owner on 07/04/2026Verified Service
Momentum Service Center is a place I can trust for the quality of the work, customer treatment and fair price. I want to convey my special thanks to Robert Borham/. Robert is a trusted advisor. He always thinks what is affardable and necessary for particular repair, maintenance service.
Thank you
by Momentum BMW on 07/04/2026
It's great to hear that Robert has consistently provided trustworthy, thoughtful service. We'll be sure to pass along your kind words to him.
by 2017 BMW X5 XDRIVE35I Owner on 06/29/2026Verified Service
Liked the attentive and service-oriented attitude of the service advisor. Displayed understanding of the inconvenience of customer being without vehicle but provided reasonable expectation regarding vehicle readiness. Ensured the customer had the option of courtesy transportation to get home and back to the center. Vehicle was serviced well and timely (it was super busy upon my visit!). But your team handled the rush! Thank you!
by Momentum BMW on 06/29/2026
Our service team works hard to keep things moving even during busy days, and it's great to hear that the experience felt smooth and attentive from start to finish. Thank you for the kind words and for your patience during a high-volume visit.
by 2024 BMW X3 SDRIVE30I Owner on 06/21/2026Verified Service
BMW was good to send plenty of reminders about the service appointment. My service advisor Shef was good to document everything I expected. My service advisor on the day, Ryne was good to correspond and keep me updated throughout my visit. Everything I requested was taken care of. Thank you so much!!!
by Momentum MINI on 06/22/2026
It sounds like Shef and Ryne took great care of you, and we're glad the visit went smoothly from start to finish. We'll be sure to pass along your kind words to them both.
by 2023 BMW X5 M50I Owner on 05/14/2026Verified Service
I brought my BMW X5 M50i into Momentum BMW for extensive service on very short notice. They knocked it out the same day, accommodated a late pickup, and handled my transportation to and from the office flawlessly. A completely smooth transaction with solid, clear service recommendations. Exactly the kind of efficiency and execution you expect from a premium service provider. Highly recommended.
by Momentum BMW on 05/14/2026
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2024 BMW 840I Owner on 05/13/2026Verified Service
Received message in car that the emissions testing needed to be completed.
When I arrived at the dealership, I was informed that my emissions testing wasn't due until September.
Basically, I just went to BMW for a glorified carwash 30 minutes from my home.
Waste of time
by Momentum MINI on 05/18/2026
We're disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we'd love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
by 2018 BMW 540I Owner on 05/12/2026Verified Service
I recently had my BMW serviced at Momentum BMW and had a great experience. They completed a maintenance inspection, serviced the rear differential, and replaced the spark plugs. The team was professional, knowledgeable, and communicated well throughout the process. Everything was completed on time, and the car is running great afterward. Overall, very satisfied with the quality of work and service experience.
by Momentum BMW on 05/13/2026
We're thrilled to hear about your positive experience at Momentum BMW! Our team takes pride in providing excellent service and ensuring your satisfaction. We look forward to serving you again in the future.
by 2019 BMW 750I Owner on 05/12/2026Verified Service
From start to finish, Cedric was professional, knowledgeable, and extremely helpful. He kept me updated throughout the entire process, explained everything clearly, and made sure my vehicle was taken care of properly.
Customer service like this is hard to find. Cedric went above and beyond to make the experience smooth and stress-free.
by Momentum BMW on 05/12/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW!
by 2023 BMW 540I Owner on 05/10/2026Verified Service
Too much upsell on items (5 separate items!) that aren't required by the CBS, aren't needed given the age and mileage of the car - pure upsell for nonsense. Warranty claim on broken part was denied with no explanation. First service outside of the factory-provided service so I was expecting some shenanigans, but nothing this blatant.
by Momentum BMW on 05/14/2026
We're disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we'd love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
by Omar Y. on 05/08/2026Verified Service
Went in for a tire change, which took 4 days, as soon as I got the car back, my first drive brought up drivetrain, four-wheel drive system malfunctions and the car goes into limp mode.
Now they're telling me I have to pay for a 1500 service after the car was with them for 4 days.
by Momentum MINI on 05/13/2026
We're disappointed to hear about your experience and appreciate you sharing your feedback. Our goal is to provide a positive experience for everyone who visits us, and we'd love the opportunity to make things right. Please reach out to us directly at 855-645-6452 so we can assist you further.
by 2023 BMW X1 XDRIVE28I Owner on 04/02/2026Verified Service
I liked the service member. He was cool. I liked the notifications updates while your vehicle is being serviced out your cell phone. The service took longer than expected and no loaner car was available for me and I had to wait almost an hour for shuttle service
by Momentum BMW on 04/02/2026
Thank you for your positive feedback! We're glad you had a great experience with our service member. We appreciate your patience and business!
by 2021 BMW X5 SDRIVE 40I Owner on 03/20/2026Verified Service
Everyone is so helpful. Robert Borham is a great service advisor to work with, he's patient and helpful and is not pushy. Team that helps arrange shuttle service is efficient and has good communication. All in all a good experience (and good snack choices).
by Momentum MINI on 03/23/2026
Thank you for taking the time to share your experience with us! We are delighted to hear that our team provided excellent service. We strive to exceed our customers' expectations, and we are grateful for your feedback. We hope to be of assistance in the future!
by Bernard F. on 03/11/2026Verified Shopper
Dealer refused to send out the door price. Texted me the total price in a unprofessional text message. When I asked for the breakdown on dealer letter head I was told what difference it make if I am agreeing to pay the text message price. I said Noone buys a car without seeing the numbers. They refused to send the breakdown and I never heard from them again.
by Momentum BMW on 03/19/2026
Bernard, we apologize for any unprofessional communication and understand the importance of transparency. We strive to provide accurate and detailed information, and we regret if we fell short in your case. We would love a chance to make things right and assist you in finding your perfect car. Thank you for your feedback.
by 2021 BMW M5 Owner on 02/21/2026Verified Service
"I recently brought my 2021 M5 in for routine maintenance and an alignment, and I couldn't be happier with the service. My advisor, Saad Gafory, made the whole process seamless and kept me updated throughout. The car feels great, and I appreciate the attention to detail. Definitely a 5-star experience."
by Momentum MINI on 02/23/2026
Thank you so much for taking the time to share your experience! We are delighted to hear that our team provided you with a seamless and detail-oriented service. It means a lot to us that you had a 5-star experience and we look forward to seeing you again in the future.
by 2006 MINI COOPER S Owner on 02/11/2026Verified Service
Everyting was great, amazing service, very cool and knowledgeable people, my service advisor Mss Haidi Rafael is awesome, smart and well informed, super diligent, always kept me informed about the progress of my mini repairs and undertood perfectly my concerns.
by Momentum MINI on 02/12/2026
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Momentum MINI!
by 2009 BMW 328I Owner on 01/30/2026Verified Service
Shaffee Habhab is the best service advisor I have ever had! I always know he has my best interests in mind and helps me make logical and correct maintenance decisions on my 2009 BMW 328i that I purchased new at Momentum. My car still performs like it did when it was new and I credit Shef with that because of his knowledge and care of my car. I have never had my car serviced by anyone but Shef because I trust him.
by Momentum BMW on 01/30/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW!
by 2016 BMW 328I SULEV Owner on 01/26/2026Verified Service
Joshua, Miguel and the entire Momentum BMW team are outstanding. Their professionalism, knowledge, and genuine concern are top notch. Miguel is our primary Service agent and went out of his way to help us on his day off. That's commitment. We trust the Momentum team with our automotive needs.
by Momentum BMW on 01/27/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW!
by 2024 ALFA ROMEO GIULIA TI/VELOCE/COMPETIZ Shopper on 01/15/2026Verified Purchase
Vy Nguyen was outstanding from start to finish. The entire process was smooth and genuinely pleasant. She went above and beyond at every step, and I'm truly grateful I chose to buy my car at this location. If you need a car Vy is the person you need to talk to.
by Momentum MINI on 01/16/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum MINI!
by 2018 BMW 430I Owner on 01/08/2026Verified Service
I had a great experience at the BMW service department thanks to Carla. She was professional, patient, and made the whole process easy. She explained the service clearly, answered all my questions, and kept me informed throughout. I truly appreciate her helphighly recommend!
by Momentum BMW on 01/09/2026
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by 2012 BMW X3 XDRIVE28I Owner on 11/26/2025Verified Service
Karla handled my car and the service in a very professional way from the moment I arrived to the service department to the moment I left the agency she kept on touch with me and arranged for the Ubers
It was a good experience and good service
She even helped me getting a good discount I recommend any client to stop by her booth to get the best service
by Momentum MINI on 12/04/2025
Thank you for the wonderful review! Our team is dedicated to providing top-notch service and it's great to hear that Karla went above and beyond to ensure your experience was excellent. We appreciate your recommendation and look forward to serving you again in the future.
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Service Information
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8,352 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Momentum BMW MINI specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Momentum BMW MINI specializes in these makes, in addition to many others.
BMW
Honda
Mercedes-Benz
Mini
Toyota
Shop Amenities
Business Center
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Mobile Charging Station
Snacks
About Us
Momentum BMW & MINI is one of Sonic Automotive largest facilities. We have 15 service advisors and 70 technicians. We are one of the largest square footage footprints for a BMW MINI store. We have 150 BMW & MINI loaner cars available. We offer pi...
What do verified customers think about Momentum BMW MINI in Houston, TX?
Verified customers who visit Momentum BMW MINI in Houston, TX rate this business 4.6 out of 5 stars, with 1,163 reviews. 8,352 customers favorited this location.
How can I contact Momentum BMW MINI in Houston, TX?
To reach the sales team at Momentum BMW MINI in Houston, TX, call (346) 220-5918. To reach the service department, call (855) 771-6986
How can I schedule a service appointment with Momentum BMW MINI in Houston, TX?
What are the shop amenities offered by Momentum BMW MINI in Houston, TX?
Momentum BMW MINI in Houston, TX offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi, Mobile Charging Station and Snacks.
Does Momentum BMW MINI in Houston, TX have a service center?
Yes, Momentum BMW MINI in Houston, TX does have a service center. You can contact the service department at (855) 771-6986.
