by 2025 HYUNDAI TUCSON LIMITED Shopper on 10/24/2025Verified Purchase
Bought a certified used car that started having issues literally after I purchased it. After speaking with Dumitru, the dealer said they couldn't replicate the problem and refused to take responsibility. I was never told why the car had multiple prior service visits or why it was traded in. I'd recommend buying new, since North Carolina's Lemon Law doesn't cover used cars.
by Modern Hyundai of Concord on 10/24/2025
Thank you for sharing your experience, Michael. We understand your frustration regarding the issues you've encountered with your certified used car from Modern Hyundai of Concord. Your feedback is important to us, and we appreciate you bringing this to our attention.
We encourage you to reach out to us directly so we can discuss your situation further and explore potential solutions. We are committed to maintaining our standards and ensuring our customers have a positive experience. Thank you for your feedback, and we hope to hear from you soon.
by 2019 HYUNDAI KONA SEL/TECH Shopper on 08/25/2025Verified Purchase
Everyone we worked with was extremely nice and fair. Specifically, we worked with Victor and looked at several cars until we found the right one for us. I would gladly come back to this dealership the next time I am in the market for a new or used vehicle.
by Modern Hyundai of Concord on 08/25/2025
Thank you for the glowing review! We're glad to hear that you had a great experience with Victor and our team at Modern Hyundai of Concord. It's fantastic that you found the right vehicle that suits your needs. We look forward to helping you again next time you're in the market for a car. Safe travels on the road ahead!
Sincerely,
The Modern Hyundai of Concord Team
by 2022 HYUNDAI SANTA CRUZ LIMITED Owner on 07/04/2025Verified Service
The service department team at Modern Hyundai of Concord had great communication with me and completed the work in the time frame they had estimated. I was greeted and spoken to by the associates I walked past at the store, and everything went smoothly. Great place for service!
by Modern Hyundai of Concord on 07/04/2025
Thank you for your wonderful review! We're thrilled to hear that our service department team at Modern Hyundai of Concord provided you with great communication and completed the work in the estimated time. It's fantastic to know that you felt welcomed by our associates and that everything went smoothly. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2026 HYUNDAI SONATA HYBRID/LIMITED Shopper on 05/13/2026Verified Purchase
First time that I can actually say that the whole experience of shopping for a car was pleasant. Modern Hyundai managed to make the buying a car from them stress free.
by Modern Hyundai of Concord on 05/13/2026
Thank you for your review! It is amazing to hear that your experience shopping for a car at Modern Hyundai of Concord was pleasant and stress-free. We strive to make the car buying process enjoyable for all our customers. Looking forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2026 HYUNDAI TUCSON LIMITED Shopper on 04/28/2026Verified Purchase
This is my 6th car from this dealership! Everyone is always so nice and helpful. I keep coming back to this dealership for the deals AND the people! Thank you so much for treating me like family and always being so helpful and accommodating.
by Modern Hyundai of Concord on 04/28/2026
Thank you so much for your review! We're happy to hear that you've chosen Modern Hyundai of Concord for your sixth car and that our team has made your experience so positive. It's always a pleasure to treat our customers like family. We look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2023 HYUNDAI TUCSON SEL Shopper on 04/10/2026Verified Purchase
The salesperson was very nice and helpful,there was no pressure from him or impatients. He followed my criteria for what I was looking for within my budget.
by Modern Hyundai of Concord on 04/11/2026
Thank you for your feedback! We appreciate you taking the time to share your experience with us at Modern Hyundai of Concord. We're glad to hear that our salesperson was very nice and helpful, and that there was no pressure or impatience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Looking forward to serving you again!
Sincerely,
The Modern Hyundai of Concord Team
by 2026 HYUNDAI IONIQ 9 SEL Shopper on 03/15/2026Verified Purchase
Very knowledgeable and transparent. Had a great overall experience with the salesman and the management team. Negotiations were quick and to the point. Will definitely buy future vehicles here.
by Modern Hyundai of Concord on 03/15/2026
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our knowledgeable team at Modern Hyundai of Concord. It's fantastic to know that the negotiations were smooth and efficient for you. We look forward to assisting you with your future vehicle purchases!
Sincerely,
The Modern Hyundai of Concord Team
by 2022 HYUNDAI TUCSON SEL Shopper on 02/26/2026Verified Purchase
Best car buying experience ever!
Called beforehand, they had car ready, test drove, negotiated, financed and out the door within 2 hours. A++
by Modern Hyundai of Concord on 02/26/2026
Thank you for your amazing review! We're delighted to hear that you had the best car-buying experience ever at Modern Hyundai of Concord. It's fantastic that we could have everything ready for you and facilitate the process so efficiently. We appreciate your kind words and hope to see you again for your next vehicle purchase!
Sincerely,
The Modern Hyundai of Concord Team
by 2015 HYUNDAI GENESIS 3.8L Shopper on 01/08/2026Verified Purchase
My car experience was ok no issues until it's time bring my car in Whitney will not return calls so I can explain my issue but crickets no response now my issues turn service no call back from Shawn either so far excellent experience.
by Modern Hyundai of Concord on 01/09/2026
Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the lack of communication from our team. It's important to us that every customer feels heard and supported. Please reach out to us directly at Modern Hyundai of Concord so we can address your issues and ensure you receive the assistance you need. We look forward to hearing from you.
Sincerely,
The Modern Hyundai of Concord Team
by 2021 HYUNDAI SONATA HYBRID/SEL Shopper on 12/25/2025Verified Purchase
In and out in 1.5 hours! Scheduled a test drive, had my financing pre approved and ready to go. Dealership was able to get an even better rate! This is my families 8th purchase from Modern!
by Modern Hyundai of Concord on 12/25/2025
Thank you for your wonderful review! We're thrilled to hear that you had such a smooth and efficient experience at Modern Hyundai of Concord. It's fantastic to know that you secured a better financing rate and that your family has trusted us for your vehicle purchases multiple times. We appreciate your loyalty and look forward to serving you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2023 HYUNDAI ELANTRA LIMITED Shopper on 12/02/2025Verified Purchase
I had a great experience with Tony Howze at Modern Hyundai of Concord, NC. He knew his stuff and picked the perfect new car for me! He was polite, funny and professional will be sending my friends and family his way! Thank you Tony!
by Modern Hyundai of Concord on 12/02/2025
Thank you for your wonderful review! We're thrilled to hear about your great experience with Tony Howze at Modern Hyundai of Concord. It's fantastic that he was able to help you find the perfect new car while providing a polite and professional service. We appreciate your willingness to recommend us to your friends and family. We look forward to seeing you again soon!
Sincerely,
The Modern Hyundai of Concord Team
by 2026 HYUNDAI KONA LIMITED Shopper on 11/20/2025Verified Purchase
Little Tony is an excellent representative at Modern Hyundai in Concord:) He will meet your needs in searching for the right car for your lifestyle:)
by Modern Hyundai of Concord on 11/20/2025
Thank you for your kind words! We're thrilled to hear that Little Tony provided you with excellent service at Modern Hyundai of Concord. Our team is dedicated to helping our customers find the perfect vehicle for their lifestyle. We appreciate your kind words and look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2024 HYUNDAI TUCSON SEL Shopper on 11/17/2025Verified Purchase
Great team at modern Hyundai of Concord NC. They helped me with buying a vehicle for my daughter from out of state. Easy transaction, fair pricing.
by Modern Hyundai of Concord on 11/18/2025
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Modern Hyundai of Concord while buying a vehicle for your daughter. We always strive for easy transactions and fair pricing, and it's wonderful to know we succeeded. We look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2026 HYUNDAI PALISADE LIMITED Shopper on 11/03/2025Verified Purchase
I was very pleased with the entire process at Modern. From Chris the the salesman to the finance folks the process was exceptional . I am enjoying my new SUV and am very happy i chose Modern to work with.
by Modern Hyundai of Concord on 11/03/2025
Thank you for your wonderful review! We're thrilled to hear that you had an exceptional experience with Chris and our finance team at Modern Hyundai of Concord. Enjoying your new SUV is what we strive for, and we appreciate you choosing us. We look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by 2024 HYUNDAI ELANTRA LIMITED Shopper on 11/03/2025Verified Purchase
Have purchased 4 cars from this dealership in the last 4 years...VERY happy with them. Staff are very friendly and knowledgeable!!!
by Modern Hyundai of Concord on 11/03/2025
Thank you for your kind words! We truly appreciate your loyalty and are thrilled to hear that you've had a positive experience with us at Modern Hyundai of Concord. Our team strives to provide excellent service and knowledge, and it's great to know that we've met your expectations. Looking forward to assisting you with your future car purchases!
Sincerely,
The Modern Hyundai of Concord Team
by Ganesh P. on 10/10/2025Verified Purchase
I would definitely recommend this dealership for buying any cars, they are really helpful and supportive.
by Modern Hyundai of Concord on 10/10/2025
Thank you for your wonderful review, Ganesh! We're thrilled to hear that you found Modern Hyundai of Concord helpful and supportive. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Sincerely,
The Modern Hyundai of Concord Team
by 2025 HYUNDAI ELANTRA N Shopper on 09/27/2025Verified Purchase
The dealership was very transparent and the whole deal was closed over the phone. Very seamless experience!
by Modern Hyundai of Concord on 09/27/2025
Thank you for your kind words! We're thrilled to hear that you had a seamless experience closing your deal over the phone at Modern Hyundai of Concord. Transparency is important to us, and we appreciate you taking the time to share your positive feedback. We look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
by Robert W. on 07/29/2025Verified Purchase
Great customer service! Actual car was presented and numbers and paperwork prepared in a speedy manner.
by Modern Hyundai of Concord on 07/29/2025
Thank you, Robert! We appreciate your kind words about the great customer service you received at Modern Hyundai of Concord. It's wonderful to hear that the process was efficient and that you felt well taken care of. We hope to see you again soon!
Sincerely,
The Modern Hyundai of Concord Team
by 2018 AUDI Q5 PRESTIGE Shopper on 07/26/2025Verified Purchase
Overall the experience was good. Salesman was nice but I felt like the others one was rude. For the most part he had great patience and let me ask questions.
by Modern Hyundai of Concord on 07/27/2025
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that the salesman showed great patience and was accommodating to your questions. However, we understand your concerns regarding the behavior of other staff members and will address this internally. If you have further feedback or would like to discuss your experience with us at Modern Hyundai of Concord, please feel free to reach out. We value your input and strive to improve our services!
Sincerely,
The Modern Hyundai of Concord Team
by 2016 HYUNDAI VELOSTER TURBO Owner on 06/20/2025Verified Service
I had to have my transmission replaced, Adam the Mastertech was great and quick with the turnaround time on my replacement. My service advisor Sayid Ali, was great as well and very helpful with getting everything going and with communication.
by Modern Hyundai of Concord on 06/20/2025
Thank you for your wonderful review! We're thrilled to hear that Adam and Sayid provided excellent service during your transmission replacement. At Modern Hyundai of Concord, we strive to ensure a smooth and efficient experience for our customers. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
The Modern Hyundai of Concord Team
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13,323 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Modern Hyundai of Concord Inc. specializes in these services, in addition to many others.
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Based on CARFAX Service History, Modern Hyundai of Concord Inc. specializes in these makes, in addition to many others.
What do verified customers think about Modern Hyundai of Concord Inc. in Concord, NC?
Verified customers who visit Modern Hyundai of Concord Inc. in Concord, NC rate this business 4.3 out of 5 stars, with 1,086 reviews. 13,323 customers favorited this location.
How can I contact Modern Hyundai of Concord Inc. in Concord, NC?
To reach the sales team at Modern Hyundai of Concord Inc. in Concord, NC, call (704) 262-4408. To reach the service department, call (704) 324-8893
How can I schedule a service appointment with Modern Hyundai of Concord Inc. in Concord, NC?
