by 2018 NISSAN ROGUE S/SL/SV Owner on 02/27/2026Verified Service
The guys did a great job with my regular service. They found a couple things I wasn't aware of and they took care of a couple of things without unreasonable charges. Shane is an awesome service rep. Middletown Nissan service ( and sales) is good all around. I recommend. Pete
by Middletown Nissan on 02/28/2026
Thank you so much for taking the time to share your experience with us. Here at Middletown Nissan, we value you as a customer and appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Jeffrey O. on 01/24/2026Verified Purchase
The worst experience I've had never again will I go there they asked for stuff that shouldn't been asked for in the beginning and when I think I'm driving away with a new car and even when I transferred everything to the new car they tell me 2 other steps that was needed an sent me home with the car that was uninsured and unregistered and after I got them what they asked for they asked for another item like really
by Middletown Nissan on 01/27/2026
Dear valued customer, we apologize for the inconvenience and confusion you experienced during your visit. We strive to ensure a smooth car buying process and will take your feedback seriously to improve our services. We would like to make things right and offer you a complimentary oil change on your next visit.
by Jennifer M. on 06/14/2025Verified Shopper
I made an appointment with them to go test drive the car. Then they emailed me to let me know that the car wasn't ready to be viewed and test drove. So I waited a few days for them to finish the car. Then I got an email that said the car was sold. So, they lie. They still wanted me to come in and look at another car (bait and switch) I told them not to contact me again. Crooks
by Middletown Nissan on 10/27/2025
Thank you for sharing your experience, we apologize for any inconvenience caused. We take your feedback seriously and will use it to improve our processes. We value your time and will make sure this does not happen again.
by George L. on 12/25/2025Verified Service
I have been leasing Nissan cars from a dealer in Middletown for many years. I am very satisfied with the attitude of the service center staff.
by Middletown Nissan on 12/26/2025
Thank you for your continued loyalty and kind words! We strive to provide exceptional service and are delighted to hear our staff has left a positive impression. We look forward to serving you for many more years to come. #customersatisfaction #Nissanlove
by Marie T. on 11/15/2025Verified Purchase
When I got there the car was sold
They should've told me by confirming the. Appointment about the car being sold
I waisted 2 hr and gas
by Middletown Nissan on 11/20/2025
We understand how frustrating this situation must have been. After reviewing our records, we weren't able to locate a visit under the name listed on this review. We'd appreciate the opportunity to look into this further and assist you. Please reach out to us at your earliest convenience at 860-632-6550. Thank you.
by 2023 NISSAN ROGUE SV Owner on 11/14/2025Verified Service
I had the 30,000 mile service done. They detailed the car after. They also gave me a loaner for the day.
by Middletown Nissan on 11/17/2025
Thank you for taking the time to share your experience! We're glad to hear that your 30,000-mile service went smoothly and that you enjoyed the complimentary detailing afterward. It's great to know the loaner vehicle helped keep your day moving without interruption. If there's anything more we can do for you, please don't hesitate to reach out. We appreciate your business and look forward to seeing you again!
by 2014 NISSAN ROGUE SELECT S Owner on 10/29/2025Verified Service
John did an excellent job with explaining the repairs my car needed. He was clear I details and got me price quotes on everything. The $250 cost for evading my car seemed about $100 too high however.
by Middletown Nissan on 10/30/2025
Thank you for your positive review, we are glad to hear that John provided you with clear explanations and pricing options. We will definitely take your feedback into consideration when it comes to our pricing. We value your business and hope to see you again!
by Donna W. on 06/01/2025Verified Shopper
Gave me the run around and never called me back called them for about a week and receptionist kept giving me the rounds
by Middletown Nissan on 10/27/2025
We apologize for the inconvenience and miscommunication. We strive to provide prompt and efficient service to all of our customers. Please contact us directly to resolve any outstanding issues. Thank you for bringing this to our attention.
by 2021 NISSAN ROGUE SV Owner on 02/24/2025Verified Service
Awful. Waited over 4 hours, was told it was covered by warranty and then after waiting hours was told it wasn't covered and ended up paying almost 500 dollars for a battery, after only having car for less than a year. I'd give no stars if it was an option.
by Middletown Nissan on 02/25/2025
2021 Nissan Rogue Sv Owner, thank you for taking the time to leave us feedback about your experience with us. Here at Middletown Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (860) 632-6550 to discuss ways we can better serve you in the future.
by 2016 NISSAN SENTRA S/SV/SR/SL Owner on 12/24/2023Verified Service
Went to have my car check due to it making a really terrible noise. It was making the noise as I drove to the dealership. But because my extended warranty is about to expire in 2 weeks they claim they couldn't hear the noise and due to no engine light being on there is nothing they can do.. customer service is terrible. All this place cared about during my visit, was trying to get me to trade in my car .
by Middletown Nissan on 12/26/2023
2016 Nissan Sentra S/sv/sr/sl Owner, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (860) 632-6550. We look forward to hearing from you.
by 2022 NISSAN ALTIMA SR Owner on 07/25/2022Verified Service
I went there for oil change on my nissan altima 2022, nice place but when i left i noticed the light on dashboard was still there saying my car needs service soon,as a new car owner its bothering me and as a busy person i dont know when i ll be able to go there and fix it!
by Gino Giamminonni on 07/28/2022
I apologize that the oil change light may of not been reset. Please call me so I can rectify the concern.
regards,
Gino
860-740-8815
by 2013 NISSAN ALTIMA 2.5/S/SV/SL Owner on 05/27/2020Verified Service
Middletown Nissan Express Service is very convenient and their price is very affordable. Customer Service is also on point. Albert at Express Service is very exceptional in terms of his people skills and knowledge of his job. I highly recommend Middletown Nissan Express Service.
by Middletown Nissan on 06/02/2020
Thank you again for taking the time to let us know how we did. We hope you have a great day!
by 2018 NISSAN ROGUE S/SV Owner on 03/21/2020Verified Service
My car wasnt serviced. I scheduled to come in for them to repair and replace the clips on my front bumper as the car was purchased with a loose front bumper. An appointment was made for next week, no service was completed as of yet. And the mileage you've added with this "service" is incorrect. My mileage is at 45,000 not 54,000
by Middletown Nissan on 04/07/2020
RE:NISSAN SURVEY 2018 Nissan Rogue S/sv Owner, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (860) 632-6550 at your earliest convenience and we will do our best to resolve this with you.Regards,Gino
by 2020 NISSAN ROGUE SPORT S/SV/SL Owner on 03/20/2026Verified Service
They gave me a good service to fix my car and put me back on the road again
by 2025 NISSAN KICKS S Owner on 03/19/2026Verified Service
Did a great job and very satisfied
by Middletown Nissan on 03/19/2026
We are thrilled to hear that you were pleased with our services! We always strive to provide top-notch work and it means the world to us that you are satisfied. Thank you for choosing us!
by 2015 NISSAN FRONTIER S/SV/SL/PRO-4X Owner on 02/14/2026Verified Service
Efficient & courteous. Great service.
by Middletown Nissan on 02/16/2026
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
by 2023 NISSAN ROGUE SV Owner on 02/05/2026Verified Service
They were very quick. I was expecting for it to take longer. I was surprised.
by Middletown Nissan on 02/05/2026
We're thrilled to hear that our quick service exceeded your expectations! We always strive to provide efficient and timely service for our valued customers. Thank you for taking the time to share your positive experience!
by 2024 NISSAN PATHFINDER SV Owner on 01/29/2026Verified Service
Poor as usual. This was an all time bad experience though. After over 2 hours (with an appointment) for an oil change and tire rotation my wife got home to realize that they did not actually perform the tire rotation. Good thing we had the tires marked so we knew where the tires were before we brought it in. After speaking with Shane in service he said the tech said he definitley performed the tire rotation, he did not and we had the tires marked so we are positive they were not rotated.
by Middletown Nissan on 01/29/2026
'Hi, we apologize for the disappointing experience. Our team is dedicated to providing top-notch service and we're sorry we missed the mark this time. Please reach out to us so we can make it up to you. Thank you for bringing this to our attention.' #CustomerServiceFirst
by 2023 NISSAN FRONTIER S/SV/PRO-4X Owner on 01/16/2026Verified Service
Like services thank you Nissan Middletown.
by Middletown Nissan on 01/17/2026
We can't wait to see you again, have a great day.
by 2022 NISSAN ROGUE SV Owner on 01/16/2026Verified Service
Easy to schedule and get a loaner. Pricey but I think everything is now
by Middletown Nissan on 01/17/2026
Thank you for your review! We're glad you found our scheduling process easy and were able to take advantage of our loaner program. We strive to offer our customers competitive pricing and exceptional service. We appreciate your business!
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Service Information
897 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Middletown Nissan specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Middletown Nissan specializes in these makes, in addition to many others.
What do verified customers think about Middletown Nissan in Middletown, CT?
Verified customers who visit Middletown Nissan in Middletown, CT rate this business 4.3 out of 5 stars, with 282 reviews. 897 customers favorited this location.
How can I contact Middletown Nissan in Middletown, CT?
To reach the sales team at Middletown Nissan in Middletown, CT, call (860) 943-4904. To reach the service department, call (860) 632-6550
Does Middletown Nissan in Middletown, CT have a service center?
Yes, Middletown Nissan in Middletown, CT does have a service center. You can contact the service department at (860) 632-6550.
