by 2022 RAM 1500 LARAMIE Owner on 03/09/2026Verified Service
Ellos no hicieron nada de esto y lo colocan en el carfax :
Vehicle serviced
Maintenance inspection completed
Exhaust manifold gasket replaced
Exhaust manifold replaced
Nitrogen fill tires
by 2023 CHEVROLET MALIBU LT Owner on 03/06/2026Verified Service
Although I didn't have an appointment the service advisor was welcoming and helpful, I was greeted and out of there in no time at all!
by Wayne W. on 03/05/2026Verified Shopper
The so-called "internet price" appears to be nothing more than a tactic to get customers through the door.
by John Trombino on 03/05/2026
We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.
by 2025 JEEP WRANGLER SPORT Owner on 03/02/2026Verified Service
I brought my car in recently for just routine maintenance. Bismark Talavera in the service department couldn't have been nicer. Always professional and just a pleasure to work with.
by 2025 CHEVROLET TAHOE C1500 RST Owner on 03/01/2026Verified Service
Amazing service and the staff is super friendly. Service manager Eddy works very quick and makes sure your vehicle is in tip top shape.
by 2024 DODGE DURANGO GT Owner on 02/27/2026Verified Service
Bryan Wilcox was very on hand and professional and easy to talk to love the experience and communication.
by 2017 JEEP CHEROKEE LATITUDE Owner on 02/23/2026Verified Service
They sis the servicing abut did not see that one headlight is out. My license plate light is out also.
by David Scott S. on 02/22/2026Verified Service
All good I was in and out in about an hour did my oil change tire rotation, and multi point inspection
by 2022 CHEVROLET SILVERADO C1500 CUSTOM Shopper on 02/15/2026Verified Purchase
My experience was very nice this dealership took there time with me what I wanted didn't happen but it put me in truck that would benefit my needs I highly recommend miami lakes auto awsome people
by John Trombino on 03/05/2026
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
by L P. on 02/15/2026Verified Shopper
Your dealership stinks at following up on emails as I am in the market for a pick up truck and your people are horrible at communicating about the vehicle I inquire about ! Good luck
by John Trombino on 03/05/2026
We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.
by 2026 CHEVROLET EQUINOX LT Shopper on 02/12/2026Verified Purchase
The worst experience, this people lie to the customer right on their faces. I am never going back there, no I will ever recommend them.
They are a very bad representation of the Latinos.
by John Trombino on 02/12/2026
We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.
by 2024 JEEP COMPASS LATITUDE Owner on 02/05/2026Verified Service
And this rate is NOT, FOR THE CUSTOMER SERVICE . is because I have an issue with my car,it and I have to wait 2 MONTHS for the piece and I'm the mean time I have to hear the annoying sounds inside my car.
by 2012 CHEVROLET EQUINOX LT Owner on 02/04/2026Verified Service
TERRIBLE SERVICE, THEY HAVE HAD MY CAR FOR OVER TWO WEEKS. THEY NEVER CALL ME, I CALL EVERY DAY AND CAN NEVER SPEAK TO ANYONE. I STILL DO NOT KNOW ANY THING TO DATE.
by 2020 CHEVROLET MALIBU LS Owner on 02/02/2026Verified Service
Didn't resolve the issue. Came in for car service and overpriced dealership cost 24% apr financing options which is ridiculous
by 2025 KIA SORENTO SX/SXP Shopper on 01/31/2026Verified Purchase
We had an outstanding experience with Miami Lakes Automall. They delivered out Kia right to our door and showed us some of the new features that came with it. 10 out of 10.
by John Trombino on 02/10/2026
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
by 2024 RAM 2500 BIG HORN Owner on 01/30/2026Verified Service
Not rating at all the poor dealer services place the service employees they don't care give good treatment to the customers
by Ariel T. on 01/29/2026Verified Service
Got the vehicle back on time as promised. Did not received the vehicle with a curtesy carwash included when I picked it up.
by 2024 HYUNDAI TUCSON SEL Shopper on 01/23/2026Verified Purchase
The carfax report was clearly not up to date because it is obvious that there was damage to the right front fender that was repaired but not very well.
by 2021 RAM 1500 CLASSIC SLT Owner on 01/11/2026Verified Service
The service did not occur. This is a mistake. I did not service my vehicle in Miami. And the mileage is incorrect.
by 2023 FORD F150 SUPERCREW Shopper on 01/10/2026Verified Purchase
Terrible experience, sold me a car with broken upper control arms, a broken speaker and they tried to sneak in an extra 1,600 during financing. I reached out to them and they refused to pay for it.
