by 2020 ACURA TLX TECHNOLOGY Owner on 05/16/2026Verified Service
ALWAYS OUTSTANDING & EXCELLENT SERVICE
by Metro Acura on 05/17/2026
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 ACURA ZDX A-SPEC Owner on 05/02/2026Verified Service
The experience was quick and easy !
by Metro Acura on 05/04/2026
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2016 ACURA RDX TECHNOLOGY Owner on 04/22/2026Verified Service
Always professional, efficient and courteous
by Metro Acura on 04/22/2026
Hi, thank you so much for your positive comments about Metro Acura! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2022 ACURA MDX TYPE S ADVANCE Owner on 04/09/2026Verified Service
Made service appointment for 7 am. Took over 4 hours to change oil and tire rotation.
by Metro Acura on 04/10/2026
Hello, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (909) 542-9626 at your earliest convenience to discuss how we can turn this experience into a positive one.
by 2018 ACURA MDX TECH Owner on 04/07/2026Verified Service
Experience was nice, service representative explained everything well
by Metro Acura on 04/08/2026
Hi, thank you for your kind words and this wonderful review! We hope you have a great day!
by 2018 ACURA TLX TECH+A/TCH+AR Owner on 04/07/2026Verified Service
Always a great experience with the Metro Acura Service Department. Been coming here for almost 20 years with my various Acura vehicles (which I also purchased from Metro Acura). They are quick, very polite, and thorough. Dealerships cost more for oil changes as things, but I feel safer knowing that they will do a good job here so I get valie for the extra cost. With that said, I find the prices aren't bad at all. It's always hassle-free here so to me I just prefer to come here than take my changes with other repair places. I highly recommend it here.
by Metro Acura on 04/07/2026
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2012 ACURA TL Owner on 03/23/2026Verified Service
Great, would recommend; oil change and tire rotation
by Metro Acura on 03/23/2026
Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
by Keith B. on 03/19/2026Verified Shopper
Dealership stated they couldn't sell the vehicle in Mississippi.
by Metro Acura on 03/20/2026
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 542-9626 when you have a chance. Thank you, and we look forward to hearing from you.
by 2017 ACURA ILX BASE/ILX WATCH PLUS Owner on 03/19/2026Verified Service
All good! Service Advisor Diana is Amazing and ALWAYS provides Excellent customer service!
by Metro Acura on 03/20/2026
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Metro Acura. We are always more than happy to assist you if anything else comes up. Take care!
by 2018 ACURA TLX Owner on 03/06/2026Verified Service
Professionalism and quick service
by Metro Acura on 03/08/2026
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
by 2024 ACURA RDX A-SPEC Owner on 02/23/2026Verified Service
Stacie is amazing. She makes you feel like family.
by Metro Acura on 02/25/2026
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2025 ACURA MDX TECH Owner on 02/08/2026Verified Service
Great fast experience with Stacie
by Metro Acura on 02/09/2026
Hi, your satisfaction is our top priority. We hope to see you soon!
by 2015 ACURA TLX TECH Owner on 02/03/2026Verified Service
Awesome as usual.Great customer service fast service. Received my car with all recommendations.
by Metro Acura on 02/04/2026
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2021 ACURA TLX TECHNOLOGY Owner on 02/03/2026Verified Service
Great customer service and quick
by Metro Acura on 02/04/2026
Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
by 2020 ACURA MDX TECH Owner on 02/03/2026Verified Service
good communication with service provider
by Metro Acura on 02/04/2026
Hello, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Matt I. on 01/14/2026Verified Shopper
Not a fan of the staff. Employees just wanted to push the car.
by Metro Acura on 01/15/2026
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 542-9626 when you have a chance. Thank you, and we look forward to hearing from you.
by 2014 ACURA RLX ADVANCE Owner on 01/08/2026Verified Service
Always great service and a friendly staff.
by Metro Acura on 01/09/2026
Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
by Jessie J. on 12/07/2025Verified Shopper
We had a very bad experience. The used car we looked at had 100,000 miles and was listed on their official website for $17,000, but when we arrived in person, they added a $3,000 "installation fee," bringing the price to over $23,000. On top of that, they kept trying to PUA us just because we were carefully checking the flaws on the car. One of the staff even said, "Hey, if you want a new car, we have plenty of new cars!"with a very rude attitude.
Of course we didn't buy from them, and we've already purchased a new car elsewhere.
by Metro Acura on 12/08/2025
Hello Jessie, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 542-9626 when you have a chance. Thank you, and we look forward to hearing from you.
by 2015 ACURA TLX TECH Owner on 11/17/2025Verified Service
The service department offers terrible customer service as a unit. There are a few employees that are the exception and offer kindness and effective communication. Unfortunately they are few and far between and instead what is the norm are employees who are combative, disrespectful and disinterested. There is one particular female employee that is so combative that she is the impetus for my vowing to avoid ever returning to Metro Acura. I'm going to buy a new Acura in the next week or so. But under no circumstance will I buy from Metro Acura.I've bought four cars from the Metro Group over the last 18 years, but there will not be a fifth.
by Metro Acura on 11/18/2025
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 542-9626 when you have a chance. Thank you, and we look forward to hearing from you.
by 2020 ACURA MDX TECH Owner on 11/01/2025Verified Service
Good services. Very helpful. I would return to this shop for my car services next time.
by Metro Acura on 11/02/2025
Hi, thank you for the kind words! We are delighted to hear that our services and team were helpful to you. We look forward to welcoming you back for all your future car service needs. See you soon!
