by 2019 MERCEDES-BENZ C300 4 MATIC Owner on 01/27/2026Verified Service
Advisor Maria is very friendly, kind, patient and extremely helpful with guiding you thru the servicing process. This, White Plains, NY is the best service center by far. The management team Jay and Henry are true professionals at every level. Great job as always guys
by 2015 MERCEDES-BENZ S550 Owner on 05/23/2025Verified Service
Maria K is the best ever! She handles everything incredibly efficiently, explains every detail in advance, and always keeps her word.
Don't ever let her leave or I guarantee your satisfaction rating will diminish dramatically. She is of the key reasons I have continued to go there for service for over 10 years!
by Jeffrey B. on 05/17/2026Verified Service
This will be the last mercedes i ever buy. They arent what they used to be. I would only get a mercedes if it was leased so you arent responsible for repairs.
by 2025 MERCEDES-BENZ GLE COUPE AMG 53 4MATIC Owner on 04/02/2026Verified Service
everything is fine, as long as everything is fine. the car received all the service, thanks guys (Dan is very understanding and makes sure I'm happy).
by 2023 MERCEDES-BENZ CLS 450 4MATIC Owner on 03/28/2026Verified Service
Car blew two front tires due to road conditions the night before. We Iive out of town. Mariao was spectacular. She kept in constant contact and our tires were replaced the next morning.
by 2025 MERCEDES-BENZ E AMG 53E 4MATIC Owner on 02/24/2026Verified Service
Maria at MB White Plains keenly understands customer service; she's a pleasure to work with as she makes it a simple process to get things done!
by 2020 MERCEDES-BENZ E 63 AMG-S 4MATIC Owner on 01/18/2026Verified Service
Service was as expected. My service advisor, Dan Magistro stayed in contact with me to let me know the status.
by 2022 MERCEDES-BENZ GLB 250 4MATIC Owner on 01/16/2026Verified Service
Very fast in responding to my request and also helpful. When I request to bring the car home they immediately find a driver to accommodate my request. I am very pleased.
by 2012 MERCEDES-BENZ C300 4 MATIC Owner on 01/11/2026Verified Service
They replaced the computer and now I have no heat; not sure if it's the blower.
I feel like they fix one thing and then
by 2022 MERCEDES-BENZ GLC 300 4MATIC Owner on 12/19/2025Verified Service
My Auto needed a new starter. It was done in a timely fashion and I was given a new model of my vehicle with the AMG package to use while was being serviced. That was a great experience driving the AMG version of my car.
by 2018 MERCEDES-BENZ C300 4 MATIC Owner on 11/24/2025Verified Service
the experience was good. The monies was reasonable and I would have love to get a package for the new few year.
by 2017 MERCEDES-BENZ GLE 350 4MATIC Owner on 11/19/2025Verified Service
Respecful staff
Organized work
Not happy with their body paint outside contractor, after a few years all cracked and getting dark.
by 2023 MERCEDES-BENZ S 580 4MATIC Owner on 11/16/2025Verified Service
Accepted car by emergency dropoff after business hours, performed diagnosis and coordinated with insurco next day, then delivered repaired vehicle 3 days later- as promised.
by 2024 MERCEDES-BENZ SPRINTER 2500 Owner on 10/19/2025Verified Service
They are the only Mercedes dealership in White Plains that actually take time with my sprinter, and they even washed it in the end . I'm coming all the way from Danbury, Connecticut, just to get my sprinter Service.
by 2025 MERCEDES-BENZ GLE 450 4MATIC Owner on 10/19/2025Verified Service
Service provided by Mercedes. Then is the best service consultant they have. Everything is wonderful there.
by 2025 MERCEDES-BENZ GLE 450 4MATIC Owner on 10/05/2025Verified Service
It was very clean and professional. My service provided. Daniel was great. Kept me up-to-date. It was completed when I was promised. I really loved it.
by 2021 MERCEDES-BENZ GLS 450 4MATIC Owner on 08/19/2025Verified Service
Edwin is my service advisor.he make sure my vehicle fully check and go above and beyond.even he asked the service manager taking a test drive with me to address all my concerns.thanks again Edwin!
by 2019 MERCEDES-BENZ GLC 300 4MATIC Owner on 07/05/2025Verified Service
Everything that needed to be fixed was not fixed after I asked for them to do a thorough inspection being that I was doing a long trip.
by Henry Soliz on 07/14/2025
I'm sorry to hear this. Please call me directly to review repairs.
Thank you, Service Director Henry Soliz, tel# 914-220-0660.
by 2019 MERCEDES-BENZ GLC 300 4MATIC Owner on 07/05/2025Verified Service
As usual, my experience was seamless. The main reason is because Daniel is my contact person. He is knowledgeable, a true professional and he looks out for me. He is the reason I continue to service my car with Mercedes-Benz of White Plains.
by 2017 MERCEDES-BENZ S550 4MATIC Owner on 07/01/2025Verified Service
Did what they said, made good suggestions and relatively reasonable on pricing for those that made sense. A solid service provider in Frank Demaio
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Service Information
136 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Mercedes-Benz of White Plains specializes in these services, in addition to many others.
Brake Service
Emissions Inspection
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Mercedes-Benz of White Plains specializes in these makes, in addition to many others.
What do verified customers think about Mercedes-Benz of White Plains in White Plains, NY?
Verified customers who visit Mercedes-Benz of White Plains in White Plains, NY rate this business 4.8 out of 5 stars, with 758 reviews. 136 customers favorited this location.
How can I contact Mercedes-Benz of White Plains in White Plains, NY?
To reach the sales team at Mercedes-Benz of White Plains in White Plains, NY, call (914) 949-4000. To reach the service department, call (914) 949-4000
Does Mercedes-Benz of White Plains in White Plains, NY have a service center?
Yes, Mercedes-Benz of White Plains in White Plains, NY does have a service center. You can contact the service department at (914) 949-4000.
