by 2019 MERCEDES-BENZ GLS 450 4MATIC Owner on 08/25/2025Verified Service
Service was professional, timely and complete. Thanks to the knowledge and dedication of my service agent, I am satisfied
by 2007 MERCEDES-BENZ C280 Owner on 08/25/2025Verified Service
They are professional and thorough and keep you informed. They show that they care about their clients and their client's needs.
by 2022 MERCEDES-BENZ C300 4 MATIC Owner on 08/17/2025Verified Service
Service was great!!!! Tire replacement seemed a bit expensive. But they did an excellent job with service and tire replacement.
by 2019 MERCEDES-BENZ S 560 4MATIC Owner on 08/10/2025Verified Service
Excellent service as always. Eugene Velasquez and Andy went out of their way to care for both me and my Mercedes.
by 2022 MERCEDES-BENZ S 580 4MATIC Owner on 08/10/2025Verified Service
The two recalls scheduled on July 27 were delayed due to missing parts. However the accommodated services, providing ride to home and delivery when recalls completed, were considerate and appreciated. Thanks.
by 2023 MERCEDES-BENZ E350 Owner on 08/10/2025Verified Service
Great service but waiting over two hours even with service appointment not acceptable. Better not to schedule if you don't have enough staff. Oil change should not take three hours.
by 2021 MERCEDES-BENZ GLC 300 4MATIC Owner on 08/09/2025Verified Service
Excellent service customer service was outstanding would highly recommend servicing your vehicle here.
by 2022 MERCEDES-BENZ A 220 Owner on 08/04/2025Verified Service
Appointment and still took 2 hours plus charge extra fees when told standard packages were not available any more
by Lina T. on 08/02/2025Verified Service
They gave me my car back without fixing one of the main issues with the engine mounts that was actually pointed out by the mechanic. I am still waiting for this to get fixed. Very disappointed.
by 2022 MERCEDES-BENZ E 350 4MATIC Owner on 07/30/2025Verified Service
My door was making a weird noise, call took in within 3 hours service was done.. and they even detail my car.... very good service.
by Dwayne B. on 07/26/2025Verified Service
I only got a new key fob. Very good service. I enjoyed working with Eric. I thought the key fob was a little expensive.
by Anthony O. on 07/25/2025Verified Shopper
James DeLoach was great, nice guy, went out of his way to accommodate our budget. Unfortunately, they did not have anything we could fit in to our budget.
by Justin Saavedra on 07/29/2025
Thank you very much we value your feedback.
by 2022 LEXUS RX 350 BASE/350 F SPORT Shopper on 07/22/2025Verified Purchase
Navin was excellent! Unfortunately I had to cancel my purchase but he went through a lot to try to get me the car but unfortunately I lost my job.
by Justin Saavedra on 07/29/2025
Thank you very much we value your feedback.
by 2022 NISSAN PATHFINDER SV Shopper on 07/17/2025Verified Purchase
Service was very good. However, I was caught by surprised that replacing a key would cost $600. I was given only one, and since I received less than I expected for my car it would have been nice to have that offset. Oh well!
by Justin Saavedra on 07/29/2025
Thank you very much we value your feedback.
by 2024 MERCEDES-BENZ EQB 300 4MATIC Shopper on 07/15/2025Verified Purchase
My recent car buying experience at Mercedes-Benz of South Orlando was excellent. The staff was professional, knowledgeable, and made the entire process smooth and stress-free.
by Justin Saavedra on 07/29/2025
Thank you very much we value your feedback.
by 2014 MERCEDES-BENZ E350 Owner on 07/14/2025Verified Service
Always polite and professional. Not a fan of bringing back two different vehicles for the same issue not being resolved the first time around. Huge Inconvenience
by 2019 MERCEDES-BENZ E 300 Owner on 07/09/2025Verified Service
Raul was very professional. He kept me informed of the issues with my car. The car was promised delivered as sty.
by 2021 MERCEDES-BENZ GLC 300 Shopper on 07/05/2025Verified Purchase
Love the professional and knowledgeable staff. I felt taken care of and feel confident in my vehicle.
by Justin Saavedra on 07/29/2025
Thank you very much we value your feedback.
by 2007 MERCEDES-BENZ CLK 350 Owner on 06/30/2025Verified Service
Eugene was a great service advisor. We appreciated his help with a complicated repair on an older Mercedes.
by 2019 MERCEDES-BENZ C 43 AMG Owner on 06/20/2025Verified Service
I like everything about MBSO they maintained my car and detailed it for me. It felt like my car was brand new.
The communication isn't great needs to be better.
