by 2020 MERCEDES-BENZ GLS 580 4MATIC Owner on 08/30/2025Verified Service
The service advisor Raphael. He was professional and provided excellent customer service
by 2022 MERCEDES-BENZ GLC 300 4MATIC Owner on 07/13/2025Verified Service
Prompt and efficient. Wait time exed my expectations
by Mercedes on 07/15/2025
Hello, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
by 2023 MERCEDES-BENZ GLS 450 4MATIC Owner on 07/10/2025Verified Service
Switched service centers from Melbourne to Orlando. Alberto was awesome to deal with .
by Mercedes on 07/13/2025
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
by Vic3 S. on 06/27/2025Verified Service
Great experience. Stephen Guller never disappoints, very professional and knowledgeable.
by Mercedes on 06/30/2025
Hi, thank you for your kind words and this wonderful review! Feel free to stop by if you ever need any more help.
by 2020 MERCEDES-BENZ GLS 580 4MATIC Owner on 06/20/2025Verified Service
The service advisor Raphael was extremely helpful
by Mercedes on 06/20/2025
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
by 2018 MERCEDES-BENZ GLC 300 Owner on 06/06/2025Verified Service
They were attentive and accommodating.
by Mercedes on 06/09/2025
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
by 2021 MERCEDES-BENZ S 580 4MATIC Owner on 05/12/2025Verified Service
Service and the service advisor, Rafael Pena were both excellent... couldn't ask for better service !
by Mercedes on 05/14/2025
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by 2018 MERCEDES-BENZ CLA 250 Owner on 05/10/2025Verified Service
Great place! Quick and thorough! My service advisor Marcus Diaz is always great! I have dealt with this dealership for 25 years and I have purchased 6 cars!
by Mercedes on 05/12/2025
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
by Francis H. on 04/18/2025Verified Shopper
I did not like anything about this dealership told me they would hold a car for me until I got there 1.5 hour before I was to get there they called and said they sold the car
by Mercedes on 04/20/2025
Hi Francis, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0784 to discuss what we can do to help.
by 2023 MERCEDES-BENZ EQB 250+ Owner on 03/09/2025Verified Service
I'm impressed with the quality of your personnel. They are consistent in their professional interactions while communicating friendly helpfulness.
by Mercedes on 03/10/2025
Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
by 2019 MERCEDES-BENZ GLE COUPE 43 AMG Owner on 12/09/2024Verified Service
Customer service was great. No wait time outside of what was discussed prior to scheduling appointment. Team at location was very friendly and professional.
by Mercedes on 12/09/2024
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2015 MERCEDES-BENZ C300 Owner on 11/30/2024Verified Service
Overall service, timing and the extra time put in to have vehicle ready same day, even after being told I would be without transportation until day after Thanksgiving. Special thanks to Raphael and the service mechanic, I truly appreciate it.
by Mercedes on 12/01/2024
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
by 2020 MERCEDES-BENZ S 560 Owner on 11/19/2024Verified Service
Mercedes of Orlando always provide good service for my car maintenance. It took about hour and half for the Service Plan A. Still have time to made it back home for breakfast.
by Mercedes on 11/21/2024
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2018 MERCEDES-BENZ CLA 250 Owner on 08/28/2024Verified Service
Service was great! Marcus is so sharp! Worked in with no appointment. I have been with Mercedes Benz in Maitland since 2000. I have purchased 6 cars from this dealership!
by Mercedes on 08/29/2024
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Orlando. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!
by Tano L. on 07/15/2024Verified Service
My service Advisor, Marcus Diaz was great! Very knowledgeable and friendly helped me with the ordering of parts and installation. Thank you!
by Mercedes on 07/17/2024
Hello Tano, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. If you ever need help, just give us a call. Happy motoring!
by 2014 MERCEDES-BENZ C250 Owner on 07/12/2024Verified Service
I purchased my vehicle from Maitland Mercedes-Benz. It's feels great to return and get the same service advisor. The service was great.
by Mercedes on 07/13/2024
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2013 FORD ESCAPE SEL Owner on 04/05/2024Verified Service
Extraordinary and honest service. My mechanic Adrian was super professional as expected. Excellent in details and was super helpful.
by Mercedes on 04/07/2024
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.
by 2018 MERCEDES-BENZ GLS 450 4MATIC Owner on 02/07/2024Verified Service
Timely service; great communication from the advisor. Expensive, but that's what you get when you "drive the star"
by Mercedes on 02/09/2024
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2020 MERCEDES-BENZ GLC 300 Owner on 01/29/2024Verified Service
Took awhile for the problem to be diagnosed...but all ended well with compliments to my service advisor Luis
by Mercedes on 01/31/2024
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!
by 2017 MERCEDES-BENZ E 300 Owner on 01/21/2024Verified Service
I easily made an appointment, went in and explained my issue but asked for a thorough check, and got all of my issues resolved same day. There was an extensive repair but they fixed everything in a timely manner.
by Mercedes on 01/22/2024
Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
