by 2014 MERCEDES-BENZ E 250 BLUETEC Owner on 02/06/2021Verified Service
Loaner car is a life saver. Car repaired on time.
Easy and convenient service visit with loaner car program. Service advisor is always friendly and keeps me in the repair loop.
by Miller Warren on 02/12/2021
Thank you so much for your business and for taking the time to post this 5 star review! We look forward to seeing you again in the future.
by 2016 MERCEDES-BENZ C300 4 MATIC Owner on 01/28/2021Verified Service
Great service and great people. They know exactly what was needed and they explained to me and defined expectations.
Thank you.
by Miller Warren on 02/12/2021
We're so glad you had a great experience with our dealership and thank you for taking the time to submit this 5 star review!
by 2012 MERCEDES-BENZ S550 4MATIC Owner on 11/14/2020Verified Service
EZ to make appointment, greeter sanitized car and covered seat. Service writer provided good advice. Tech made repair promptly. Covid guidelines were followed.
by 2015 MERCEDES-BENZ GLK350 Owner on 11/13/2020Verified Service
Prices for the A service have gone up and the service was average at best. I recommend just getting the oil change instead. 13 Dollars for a key fob battery is ridiculous.
by 2012 MERCEDES-BENZ E63 AMG Owner on 09/20/2020Verified Service
Excellent and efficient, exactly what I have come to expect from Tafel motors and now the new MB of Louisville.
by Miller Warren on 09/21/2020
Thanks for your business and the 5 star review too! We really appreciate it!
by 2012 MERCEDES-BENZ S550 4MATIC Owner on 08/30/2020Verified Service
Service writer and tech made accurate diagnosis, prompt recommendation and repair, excellent service although a somewhat pricey. Staff was very careful complying with CDC and state guidelines! THX !
by 2014 MERCEDES-BENZ E 250 BLUETEC Owner on 08/13/2020Verified Service
Great service, in, out no fuss. The Loaner vehicle is also very much appreciated, makes servicing my Benz easy.
by 2014 MERCEDES-BENZ GLK250 BLUETEC Owner on 07/24/2020Verified Service
Provided loaner and recall was accomplished in about 4 hours. Very little contact or interaction was required to accomplish the service recall.
by 2015 MERCEDES-BENZ S550 4MATIC Owner on 06/18/2020Verified Service
Just like always, everything done right and on time. Jimmy Beverly is my advisor and he is friendly and helpful every time I go in for service.
by 2007 MERCEDES-BENZ C280 4MATIC Owner on 01/12/2020Verified Service
Excellent they always are and very considerate and gave a loaner while they worked on my car and did great work in car. In tip top shape.
Jennifer knox
by 2016 MERCEDES-BENZ AMG GT S Owner on 07/02/2019Verified Service
Very high prices compared to other MB dealerships, also charge extra for items that are supposed to be covered on regular maintenance fees
by 2018 MERCEDES-BENZ GLC 300 4MATIC Owner on 06/18/2019Verified Service
Vehicle was serviced in a timely manor, Dallas was very professional and keep me informed on the status of my vehicle.
by 2018 MERCEDES-BENZ CLA 250 4MATIC Owner on 05/11/2019Verified Service
Poor communication by staff for my first visit, but most importantly my car was scratched (damaged) during service.
by 2012 MERCEDES-BENZ S550 4MATIC Owner on 05/03/2019Verified Service
Service advisor and mechanic/technicians did an excellent job. Bill/charges were a bit pricey... higher than quoted. Somewhat disappointed that the car wasnt washed considering the amount of the invoice.
by Nancy G. on 02/05/2019Verified Purchase
I contacted the dealership regarding this CARFAX listing. I received prompt follow up and communication. After seeing and driving this car, I did purchase the vehicle. This was a great experience!
by Irving Rosen on 02/06/2019
Hello Nancy! Thank you for the great review! We appreciate your business and are sure the vehicle will bring you many miles of joy! If you ever need anything we can help with Sarah, Ian, Jeff and Myself are here for you! Thanks again!
Irving Rosen
Tafel Motor Co.
Floor Manager
502.894.6843
by Helen S. on 10/03/2018Verified Shopper
Flew to Kentucky got the car drove to California. That was the 1st time in the car! Was supose to be hauled by another company. However ended up going and getting it. Lawson (from dealership) was great even picked me up at the airport.
by Irving Rosen on 11/21/2018
Thank you Helen! We appreciate your business and kind words! I'm happy to hear the 2,000 + mile drive home went smoothly! Again Congratulations on your purchase!
-Irving Rosen
Floor Manager
Tafel Motors Mercedes-Benz, Sprinter, smart & AMG
4156 Shelbyville Rd.
Louisville, KY. 40207
by 2006 MERCEDES-BENZ SLK280 Owner on 09/04/2018Verified Service
I had my 5 year old battery replaced. The service adviser and staff were all courteous, and they got me in and out quickly.
by 2013 SMART FORTWO ELECTRIC Owner on 07/02/2018Verified Service
Provided courteous and knowledgable solution to my Smart ED immobilizer problem and software update. Thank you!
by 2018 MERCEDES-BENZ GLC 300 4MATIC Owner on 06/09/2018Verified Service
Vehicle was ready on time. I was very satisfied with the delivery of my vehicle. I appreciate the time taken to ensure I was all set and comfortable in the operating of my vehicle.
by 2016 MERCEDES-BENZ S550 4MATIC Owner on 02/18/2018Verified Service
Everything was done perfectly, just as I have come to expect from Tafel Motors. All services done right and on time.